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Everett, MA

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Parkway Sound & Security

3.8 (31 reviews)
Closed • 9:00 am - 6:00 pm

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Flawless installation of my Alpine ILX-W650
Chris T.

I'll start by saying that this is my first review ever. This is was the fourth upgrade I've done at this facility and they NEVER Disappoint. Tim was my salesperson; he was knowledgeable, attentive, provided a thorough evaluation of my needs; suggested 3 options and allowed me to make an informed decision. The installation was perfect as I have experienced in the past. I'm more than slightly fanatical about the condition of my car and aside from a sparkling new head unit I would never have been able to tell work had been done. If could give 10 stars I would. If you're looking for knowledgeable staff and exemplary work I recommend them without reservation. Thanks evening as I was becoming acquainted with my new technology I accidentally erased the tune that the installation tech had done for me. I contacted Tim to he following morning and he went above and beyond by suggesting I come back so he could assist and educate me about how the features worked and how to operate them. I'll be back tomorrow to add an amplifier and I have no doubt that I will be equally satisfied with this experience.

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5 years ago

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23 days ago

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11 months ago

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4 years ago

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4 years ago

Had a remote car starter installed & I couldn't be happier! Thanks Parkway Sound & Security!

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6 years ago

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7 years ago

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15 years ago

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12 years ago

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12 years ago

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8 years ago

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13 years ago

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6 years ago

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9 years ago

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4 years ago

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6 years ago

Great place they are very accommodating and the whole team here is very skilled definitely recommend for any car needs

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14 years ago

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13 years ago

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8 years ago

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10 years ago

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Dana L.

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7 years ago

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8 years ago

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11 years ago

Great Guys to work with and they do great work,i would go to them again and would Friends and others to go there awesome Job Parkway Sound.

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Dana L.

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10 years ago

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14 years ago

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11 years ago

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13 years ago

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9 years ago

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Review Highlights - Parkway Sound & Security

“These guys took the time to back out the changes that was done wrong but offered to fix the peices that broke from the bad install.”

Mentioned in 3 reviews

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Mobile Car Pro - Viper Remote Starters with Smart Start mobile phone app.

Mobile Car Pro

(22 reviews)

I've gotten car starters elsewhere, in fact this was my fourth one. The previous shop I was going…read moreto, a pretty big name, was a little unfriendly especially considering I was pretty much a regular customer and I wasn't buying a cheap system. I decided to YELP Cart Starters and it recommended Mobile Car Pro in Shrewsbury, I emailed Scott and the very next morning he called me to ask a few follow up questions and a short while later we booked an appointment for me to bring in my summer beater Miata the very next day. I arrived at 8:30-- the shop is in the back of the complex it's located in along with a Baseball camp and a dance studio- but it's clearly marked with signage so you can find where to go. I pulled in and they took my car right away. Service was very reasonable and I was on my way about two hours later. Great guy-- really happy with the result, he went above and beyond and took the time to explain how this new key fob works. Some things to know; the shop is located about 1/2 mile from anything useful, like coffee or breakfast. There is a Honey Dew up the road but you're taking your life in your hands if you try to walk Route 20 for that distance so go before. The waiting room is very sparse, there are a few interesting things to look at, and they have free Wi Fi that works great but unlike the other shop I used to go to there is not a lot there to entertain me while I wait. So keep that in mind, bring things to stay busy. A+ service, and the starter works great.

Scott and team just finished a flat panel radio and speaker upgrade to bring my 300zx up to and…read morebeyond today's A/V car experiences, what an amazing and professional job they did! Everything looks so integrated and part of the vehicle look, I could not be happier. They spent time with me after the install going over ALL the new features and capabilities. If you go somewhere else for your audio car needs you are making a big mistake. I highly recommend these guys! They have passion about what they do and it shows in the final product!

Precision Sound

Precision Sound

(45 reviews)

Absolutely incredible service! The team was extremely knowledgeable, answered all of my questions,…read moreand made the entire process quick and convenient. They were professional, helpful, and efficient from start to finish. I highly recommend this company to anyone looking for quality speakers and outstanding customer service. I'll definitely be coming back for future purchases! 100% recommend for any vehicle speaker needs.

One star is generous. I originally went in for a quote on a remote starter and passive locking (car…read morelocks 30 seconds after the last door closes). I scheduled an appointment for 11/4 at 9 AM and dropped the car off the night before. I was told it would take 3-4 hours and they'd call when it was done. They didn't. Of course, they didn't. Hours 3, 4, 5, and 6 went by with zero communication -- not even the bare minimum courtesy you'd expect from a half-functioning business. I finally called around 3 PM and was told they were "wiring the module" and needed another hour. I arrived at 4:15 PM -- still not done. So I sat and waited until 5:15 PM, after the owner had already bailed for the day, before the car was finally finished. As I was being shown the fob, I asked about the passive locking. The tech casually hits me with, "No, you just lock it with the fob." So after 8 hours, they couldn't even manage to install the one thing I specifically requested. His excuse? "No one told me." The lack of communication in this place is honestly impressive -- but only if the goal is to fail. He then told me to come back the next day so he could "just drop the dash and turn it on," like it was as simple as flipping a light switch he forgot existed. I came back the next day -- and shocker, that tech wasn't there. Instead, the owner, John, steps out and immediately contradicts everything his own employee said. He calls the manufacturer and, surprise surprise, the module they installed didn't even support passive locking in the first place. So yes, after wasting an entire day of my time, they had installed the completely wrong hardware. John said he would overnight the correct module and call me when it arrived. He didn't. Naturally. Thursday came and went with no call. I had to call them on Friday, only to be told I now needed yet another full appointment. When I asked how long this so-called "easy fix" was going to take, after hearing that line repeatedly, John responded with the most useless answer imaginable: "It takes whatever it takes. We'll call you." Translation: We have no idea what we're doing, please stop expecting competence. So I dropped the car off Sunday night for a Monday 9 AM appointment. Once again, the entire day passed with zero communication whatsoever. I called at 3:30 PM -- same copy-and-paste excuse: "We're wiring the module, another hour." No call after that, obviously. At 5:03 PM, John leaves a voicemail claiming they're closing because I "wasn't there," even though I was literally five minutes away and had received no updates besides the one call I made. I called back instantly -- straight to voicemail. At 5:07 PM, I arrived to find my car still sitting inside the shop and the place completely closed up. They didn't even have the decency to wait the extra two minutes after leaving the voicemail they should've left hours earlier. This shop is a complete joke. Zero communication, zero professionalism, zero accountability, and nonstop excuses. Two full appointments, two modules, and several days of wasted time -- and they still couldn't deliver the service I originally requested. And to make it worse, the half-baked system they DID install doesn't even work correctly: * If any door except the driver's door is open, the system still locks the vehicle -- totally incorrect behavior. * Once the vehicle auto-locks, it won't unlock with the fob or the app after about 5 minutes. * Only one of the two fobs actually works. * The "alarm" is a sad joke -- all it does is flash the high beams like the car is trying to signal for help. At this point, you could hand the tools to a random passerby and get a cleaner, more accurate installation. Truly, anyone off the street would've done a better job. I genuinely don't think it could've come out any worse unless they intentionally tried to mess it up. Absolute bunch of morons, with a bunch of fake signage claiming they're the best. I think their BBB Accredited sticker on their door is funny, given that the BBB website says "Not Accredited" in big, bold letters.

Parkway Sound & Security - stereo_installation - Updated November 2026

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