This week I went to the ER because I was having trouble breathing. I am 36 weeks pregnant with my…read more3rd child so I know when something just isn't right. My experience is the ER when I first arrived was great but fell short fast once I got up to Labor & Delivery. Once in my gown, a nurse came into my room stating they were going to send me back downstairs to ER and that I should have never came up there (couldn't tell you the nurse's name because she never once told me it). That's when I mentioned that the ER nurse had called they gave the okay to come up to which she responded "of course they did" and rolled her eyes. As if that wasn't awesome enough, once she left the room I heard her ask the other staff if I had walked upstairs or taken a wheelchair--- walked--- "I told you she's fine". The whole experience was horrific and I am not looking forward to giving birth there in the next couple weeks. Sad that they treat expecting mother's in such a manner during such a vulnerable time. Talk about the DuPont Difference.

We used to use this facility for routine outpatient blood and urine testing. It was convenient and…read morethe staff were great. They have recently stopped offering outpatient testing. They have outsourced to Labcorp. There is only one Labcorp facility that has any hours outside of regular business hours. That facility did not appear to be open 20 minutes after their scheduled opening time on Saturday. The paper you asked staff to supply to patients says that this decision "will enhance patient care." It has done exactly the opposite. Because of the familiarity we had by regularly using your hospital for routine things, it made us more inclined to use your hospital for urgent issues. I don't know what was driving this decision. If you are trying to be like Parkview, please stop. The one thing you have going for you is that you are not Parkview.

I have never been so mistreated. I had unexplained neurological issues and the doctors accused me…read moreof lying about everything. My symptoms, my story, and felt confident enough to include that in the clinical notes. They lied consistently in my chart and dismissed me every chance they could. "Patient Advocates" reviewed my complaints and told me they did nothing wrong while not addressing a single actual complaint. I can't even get my actual complaints addressed because they "won't reopen the review". Parkview doesn't care about patients or providing quality care.

I had to go to parkview ER and was admitted there was 4 units of blood transfusion. they GI unit…read morethe only thing they know how to do is scope you and the answer is well we can't find were it is leaking so we will just send you home what a joke. Norm Clark ps if you need high tech care look elsewhere

Notice not a clean facility, waited on bathroom after nurse call twice. It was an hour and still no…read morehelp. My daughter sent out and specifically asked someone for help before I got help. I had come in for pre op screening, was sent to ER for low hemoglobin. After going to restroom, none of my monitor was re attached, B/P , O2 finger monitor not replaced, nurse call button mot given to me. Been here since 1pm and its now 3:15. Blood was drawn at initial entry. PA stared it was his first day and he would be taking care of us, said he needed a stool sample, did it with a gloved finger in rectum. Was told later that it wasn't a recommended way to get a sample due to false positives...was told getting a blood transfusion and it was ordered...after waiting a cpl more hours I finally asked when transfusion would be given. RN in charge of us stated that she was waiting for the PA to sign order. She checked and he hadn't even gotten blood type yet alone ordered the blood as obviously he couldn't because he didn't know what type to order...by this time we are ready to get out of this place, I don't understand how its still in business. Short staffed, call button doesnt get answered if they do its a very long wait. Call button not given back when returned to room, wasn't hooked back up to heart monitor, or oxygen finger monitor. Monitor beeped continually with no one checking it...when I asked if I could give mom one of her pain pills he said of course. I put call button on for water, no one came, I saw RN and asked for water so I could give mom a pain pill. She said oh you can't give pain meds even if its the patient prescribed meds they have to get it from the hospital pharmacy, she asked who said I could do that, I told her and she wasn't happy said that is something they never do. It was the most unreal experience I've ever had at a hospital. Their are quality caring people there that are understaffed. And there are people there who should not even be working there. Mother was admitted after nurse talked us into staying. We did have a good male nurse on 5th floor that night. Had a good CAT scan tech that night, accommodating to 87 yr old mother. Day shift nurse wasn't bad, but stretched thin. Do not feel safe here afraid gor colonoscopy, endoscopy ordered for next day....Dr jas good reviews but if you look on Google so did the hospital, praying for a good outcome without sny complications. Eant to get her out of this place asap.

My mother sent there from AL after fall, Warsaw hosp said stroke, no evidence, normal CT, but sent…read moreto Lutheran. she was ambulatory and fine THEN! hospitalist would not let her leave without exam, waited 3 days, Neuro looked at her at Lutheran via telehealth after 3 days said she was fine. She simply has a uti, was left lying in bed 3 days, now she is too weak to stand! We don't know if she will be ok now in AL. totally unnecessary and negligent. If my sister had not driven 11hours to demand she be discharged, she may have just been left to die there! The elderly are being totally unprotected!

I came to Parkview Randallia very sick with a UTI. They found what was wrong , fixed it , and sent…read moreme home to recover. Parkview Randallia- Small Hospital with a BIG heart!

a friend went to the Randalia birthing center with consistent contractions . she was in active…read morelabor .saying she needed a c section ,needed to dilate faster . were very rude to her and her family . they sent her home in active labor .only for her water to break and have to go to a different hospital for care . They suck ,Don't have compassion for there patients and don't listen !

Had a recent visit to the ER, and surgical part of this hospital. This is probably the worst…read morehospital in the Fort Wayne area. Some of the staff are very unprofessional and rude. A few staff members do not exhibit any signs of empathy and laughed during inappropriate times. Some staff were very condescending when one asked questions and even argued with family when they were just trying to advocate for my health. My family and I have never been treated this poorly in a hospital setting. I would never recommend this hospital.

If I could give a zero I would. Every time I have been there I have been treated like garbage. One…read moretime I was taken in by ambulance. My calcium had been so low it was critical and dangerous. I had to be hospitalized. I could barely move my body, my hands were seized up into a ball. I had two nurses take "care" of me. One BARELY looked at me, I have psoriasis and I occasionally get flakes in my hair from it. Instead of asking me. She walked out and loudly shouted "GOT CREEPY CRAWLIES IN ROOM 12" With a reply of "ugh. Thats what I needed tonight" How embarrassing. I confronted the other nurse saying it was rude what was said, with a disgusting tone she replied "well do you?" I explained i had psoriasis and I had never had lice before she said "well thats not my concern anyways" She the proceeded to try to take my blood through the iv. When asking what the bloodwork was for she said "I don't know. Its just blood" I was so pissed I began to pull out my own IV. Only one nurse had the decency to talk to me, even looked at my head so he could tell them they were wrong, and reported them. That was only one bad experience. I will never set foot in that place as a patient again.

I'm a frequent flier due to an ongoing illness. I absolutely despise coming here and being…read moreadmitted. There are tons of pros and tons of cons for me the cons outweigh the pros. They have valet which is awesome when you're to sick to walk from the parking lot to the entrance. They offer you a wheelchair if you need one when you walk in. But getting someone to push is is a battle. Half the staff if very nice. The doctors however aren't. They lack communication and they think of reasons to keep you there. The lab team is also a hit or miss with good lab techs and not so good ones. The staff doesn't listen to your needs and they always require extra things needed before you go home. There food is very bland. They have an extensive menu but when you're there fora week or me and frequently it gets Very old. It's like hometown cooking stick to your ribs food. Plus they have limited hours and the food is usually delivered cold. The beds aren't comfortable and you can never rest while you're there. It's hard to get someone to help you go for a walk or use the bathroom etc because they're short staffed and very full with patients. I will say it's better than the Randalia Parkview. And I've never been to the southwest one. Great if you need a quick visit or stay. Long term it so much.

The lab system has been outsourced and they are so rude... long waits ralkingbdisrespectfully to…read more Customers especially the elderly. No one in the waiting area to assist people.

For my horrible cancer pain, I was prescribed "Tylenol, Mindfullness, and Acceptance!"…read moreDisrespectful admin And medical staff. Doctors who can barely speak English. Missed my cancer diagnosis twice. I had to take family or friends with me to appointments because the VA care summaries were not true. For example, it states in my appointment summary, I was offered a shot and wasn't or asked about my conditions when I wasn't. My care at the Northern IN VA has made a once proud veteran to one that regrets serving In the Army. You should only go to a VA as a last resort if you don't have Non-VA insurance. The VA only cares about their public image.

I had an appointment with Dermatology. They noticed considerable swelling in my left arm. Not…read morerelated to my Dermatology visit. Highly recommended going to ER for evaluation. They did physical evaluation, Xrays, Ultrasound and blood work. Concern may have been blood clot. All OK. All those who provided care were excellent. Thsnk you.​​​

Fort Wayne Orthopedics is by far the best medical practice I have ever dealt with in my life…read more The professionalism, courtesy, and above and beyond attitude that they provide has proven that they are the best ortho place in Fort Wayne. I've been seen ever since I was young for broken bones, sprains, and injuries as I played soccer for 16 years. My body got pretty beat up so I was a loyal customer:) Specifically, I would like to recognize Dr. Sassmannhausen and his staff. Dr. Sass and his staff took me through 1 ACL reconstruction in high school, another one 4 years later. Following surgery I had an accident and broke my knee cap during my last semester of college. Dr. Sass scheduled me an emergency surgery which had multiple complications. And then another surgery a year later to get rid of my hardware holding my knee cap together. His staff and him were there for me every step of the way, even in the middle of the night through my rehabilitation. It was the most painful experience of my life but FWO made it bearable and was extremely sympathetic. I'm now a healthy 25 year old who still has knobby knees but I know if I ever need an ortho doctor, Dr. Sass will my be choice no matter where I live. Nothing feels as good as being able to trust a doctor with your life Thank you FWO for everything!

I am DONE waiting 1-1/2 to 2 hours for Dr Caudell at FWO. Every single time I've seen him it's been…read moreat least 1-1/2 hours to even see him. If you can't schedule yourself enough time to see your patients in a timely manner, you are just egotistical to think we will sit there forever. I am sure ONE has a podiatrist or two!

My wife is bieng admitted to this hospital, I googled it the ratings are terrible.Worried now.read more