We used to use this facility for routine outpatient blood and urine testing. It was convenient and…read morethe staff were great. They have recently stopped offering outpatient testing. They have outsourced to Labcorp. There is only one Labcorp facility that has any hours outside of regular business hours. That facility did not appear to be open 20 minutes after their scheduled opening time on Saturday. The paper you asked staff to supply to patients says that this decision "will enhance patient care." It has done exactly the opposite. Because of the familiarity we had by regularly using your hospital for routine things, it made us more inclined to use your hospital for urgent issues. I don't know what was driving this decision. If you are trying to be like Parkview, please stop. The one thing you have going for you is that you are not Parkview.

This review is for the Ambulatory Surgery Center. The outside of the facility needs a lot of help…read more The lines in the parking lot are almost gone. The pavement is creaked, rough and desperately in need of dealing. The front welcome mat was missing - just glue reside left. The inside of the facility was very clean and in good repair. Getting in and out of the building was very easy. The staff here, at this time, was very friendly and professional. In general the process worked well and efficiently.

I have never been so mistreated. I had unexplained neurological issues and the doctors accused me…read moreof lying about everything. My symptoms, my story, and felt confident enough to include that in the clinical notes. They lied consistently in my chart and dismissed me every chance they could. "Patient Advocates" reviewed my complaints and told me they did nothing wrong while not addressing a single actual complaint. I can't even get my actual complaints addressed because they "won't reopen the review". Parkview doesn't care about patients or providing quality care.

I had to go to parkview ER and was admitted there was 4 units of blood transfusion. they GI unit…read morethe only thing they know how to do is scope you and the answer is well we can't find were it is leaking so we will just send you home what a joke. Norm Clark ps if you need high tech care look elsewhere

As a pastor, this hospital and was very good for taking care of the patients. The doctors that came…read morein, answered all of the questions that my friend needed answered. The nurses also answer any questions that they could and they were very attentive and took very good care of our friend. As an avid coffee drinker, it would've been nice to have a complementary area with coffee and water for the people in the surgery waiting area. During those long weights, these areas are always nice for those in the waiting area. Overall, the hospital and the surgery area were very good and they took very good care of our friend and the others that we saw in the area.

Horrible wait time.. my appointment was for 9:40. Here I am still in the lobby at 10:30. Wtf are…read moreappointments times for?? So sick of this medical system!! Get Your shit together we all have things to do besides wait on you to milk the clock and pass the buck. You already don't answer the the phones and we all have to leave messages.. get to work nurses doctors and staff!!!

Very nice staff. Free parking in the garage and not very crowded…read more I have spent the past few days back and forth between here and home and they have everything waiting when I arrive. If you need an infusion of antibiotics this is the place to come. Sue is the best, and get the job done pronto... Parkview north "New main"refused to give infusions to me even though I live 7 minutes away from them, so we drive 40 minutes to Ft Wayne Parkview"Randalia"and they make it worth the drive. No waiting around, just get it done work ethic.

This is for the bitchy receptionist in Parkview Randalia ER on 5/15/26.  Way to respect people in…read moretheir darkest of times in a hospital.  She is the one sitting next to the woman police officer at the ER desk.  Dang girl... leave your condescending attitude at home and show a little compassion and kindness. Wow. Should not be allowed to speak to the public. What poor customer service.

Do not go here do not let your loved ones go here even if you are dying go somewhere else. Worst…read morecare I have ever received. I was treated like a prisoner and not a patient. I have been admitted four different times now in discharge four different times and they don't know what's wrong with me and they aren't even willing to figure it out. They say they are literally too busy for me. Do not go here. Go anywhere else I beg of you.

I just went through 4 separate phone calls just to set up a wellness visit. They went out of their…read moreway to be difficult to work with. First, they demanded my insurance information to even set up the appointment (of course I didn't have my card on me, and no they didn't care that we've been seeing the same doctor for over a decade). Second, they absolutely refused to set up more than 2 appointments at the same time. I'm apparently the first human being to ever have more than one child. Third, they absolutely insisted that only the office staff could help me, but I wasn't allowed to talk to them, so I had to play phone tag between a scheduler, a nurse, and the office staff, taking up over an hour of my time and theirs. This is all just to set up a normal checkup. I fear for the poor unfortunate soul who actually needs medical assistance and gets stuck with these people.

I had an appointment with Dermatology. They noticed considerable swelling in my left arm. Not…read morerelated to my Dermatology visit. Highly recommended going to ER for evaluation. They did physical evaluation, Xrays, Ultrasound and blood work. Concern may have been blood clot. All OK. All those who provided care were excellent. Thsnk you.​​​

Va un FT Wayne is good. I see reviews that are so so, but honestly, they all have done good work…read more Now that there are new areas open it's a lot nicer. There are other locations that need a lot of help and I avoid, but my PC has always been good, staff has been great and whenever I need help they are there. just know the system.

I had the worst experience today with ABBEY BUNNELL - Nurse Practitioner. She was so rude,…read moredisrespectful, and demonically scripted. When she read on her computer notes that I was filing for disability, she IMMEDIATELY STARTED TO TREAT ME LIKE GARBAGE, VERY HOSTILE, yelling, and raising her voice at me. She treated me like I'm a fake, a fraud, a con-man just trying to deceive FWO to write a letter to get sympathy for disability/SSI. She said my pain management doctor (Ken Austin MD) lied and overexaggerated my test results, and painful back symptoms, when the MRI & X-Rays proves Ken Austin was RIGHT, and ABBEY BUNNELL to be a LIAR & DEAD WRONG!!! She knows with my BULGING DISC, if I continue to be active, work, lift, and stress out my back I will keep on herniating it and it will soon rupture, THEN I'LL BE IN A WHEELCHAIR. HOW CAN ANY SANE DOCTOR FORCE SOMEONE SUFFERING IN PAIN TO GO BACK TO WORK WHEN THEY ARE IN SERIOUS DANGER OF A RUPTURE. This woman is crazy!!! When I throw my back out, I'm crawling on the floor, urinating in cups, whishing I was dead, THE PAIN IS EXCRUCIATING. For 16 years, I have always been in severe pain because of my back. I have a very painful bulging disc that could dangerously herniate and rupture with the slightest of work or stress. I have arthritis, moderate degenerative disc disease, and painful bone spurs in my back that contribute to my pain. I constantly throw my back out by bending, sneezing, stress, work, anything active, and when it's thrown out, I can barely walk, sleep, or stand for up to 3 months. Abbey Bunnell deliberately downplayed my MRI report to nothing serious so I wouldn't have a credible case for filing for SSI/disability. I currently take 13 different medications for my back, anxiety, depression, cognitive disorder, carpal tunnel, etc. Abbey said by my MRI it's ok for me to work and lift 50 to100+ pounds with no fear of a disc herniation or ruptured, WHEN THE MRI SHOWS MY SPINE IS BULGING IN THE L3/L4 region, plus I have a huge lipoma pushing against my spine above the L3 L4 region that she failed to diagnose, AND DIDN'T WANT TO HEAR ABOUT AS I TRIED TO EXPLAIN TO HER. This woman has personal hatred towards me. She kept cutting me off during our conversation. She kept saying she knows many people who had surgery who went back to work, THAT IS A PERSONAL INSULTING CHEAP SHOT. I'm sorry Abbey, I don't want to be hooked to narcotics for the rest of my life, and have metal plates, cages, and screws in my back THAT WILL CAUSE ME MORE PAIN, it's ridiculous! Abbey Bunnell has revealed an even darker side of FWO that no patient should ever see due to her Incompetence. 10 minutes of arguing with this ignorant, hateful woman, and not once did she ever tell me why my back is always in pain, and why I keep throwing my back out so easily, abnormally. She had 2 of my MRIs, 5 X-rays, test results, footnotes, diagnosis, and tons of references, BUT SHE STILL FAILED TO TELL ME ANYTHING face to face about my back pain and problems!!! I thought she was a professional, she is a liar, she hated me from day one, she has a very smart, rude, belittling mouth, she knows what hurts. She was deliberately withholding this critical medical information from me about my back so I wouldn't have a credible case for getting SSI/Disability. THAT IS CRIMINAL ON HER PART. I can't stand people like that, I HOPE THEY FIRE HER, she is fake!!! She was plotting against me. MATTER OF FACT: She said: My back was perfectly fine, she's seen worse backs on a 46-year-old, I don't need disability, I need to get a job. I said: what about the arthritis in my back, she said everybody has arthritis in their back, I SAID: what about the bone spurs, the bulging disc, the painful lipoma by my spine, the foraminal protrusion and facet degeneration, the frequent throwing my back out, and the aggravating pain I'm always in etc? Abbey said: EVERYBODY HAS THAT PROBLEM TOO. WHAT A LIAR, this woman is hating on me, she hates my guts, she's trying to ruin me. I have a (NO EXP) handicap placard, prescribed medications for all my conditions, a walker, quad-cane, etc, all prescribed by my doctors. I WILL NEVER LET THIS EVIL WOMAN ABBEY BUNNELL TELL ME WHAT I AM NOT!!! Please, investigate her crimes and fire her. I'm one more nightmare away from filing a lawsuit for MY pain and suffering, her lies and malpractice, and FWO causing me emotional distress. Asmar Woods

not the review I was hoping to leave- after waiting 2+ hours we saw Olivia Ryan NP, who spent less…read morethan 20 minutes with my daughter, ordered an x-ray, agreed it wouldn't show much except for bone, felt around and concluded rest and ice would be the best remedy of her sports injury. after a 2nd opinion at another facility, my daughter ended up having a torn meniscus. This could've been easily caught had the NP listened to our concerns, symptoms, and ordered the MRI that we asked for.

My wife is bieng admitted to this hospital, I googled it the ratings are terrible.Worried now.read more

If you are approached by a Select Specialty Hospital rep, please get all agreements in writing. Do…read morenot go on their word alone. Verify all agreements before admittance.