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Parkside Variety

2.5 (2 reviews)
Closed • 7:00 am - 9:00 pm

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3 years ago

Helpful 2
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2 years ago

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Flatbread Company - Beef brasato pie

Flatbread Company

4.2(664 reviews)
32.5 mi
•$$

Truly one of the best restaurants and my personal favorite in Conway and within 50 miles of it. The…read morefact that they have organic ingredients and you can customize most items to be vegan (including delicious vegan cheese) is more than you can ask for. The atmosphere is cozy and service was great although it does get really busy pretty much every single night. Sadly they don't take reservations nor do they allow joining the waitlist on yelp (you can only join the yelp waitlist from the restaurant) which is a bit frustrating given that during dinner the wait is usually 30-45 minutes.

My husband and I dined at Flatbread Company this evening. It was very crowded, so it was a 45…read moreminute wait for a table. Our server, Carlos, was very apologetic about the long wait and explained that they are currently experiencing a staff shortage. We placed our order to share a house salad along with a harvest pizza, and requested the addition of maple fennel sausage on our pizza. Our salad was absolutely delicious, each bite was fresh and crisp and easily satisfied two hungry adults. After waiting for nearly 30 minutes for our pizza, I asked Carlos if he could check on it and though he was clearly busy serving other tables, he checked into it immediately. He came back and told us that though our order had been put into the system, somehow there had been an error and the pizza hadn't been prepared yet. He apologized profusely and said that the restaurant's manager wanted to comp our pizza because of the delay. Our pizza was delivered shortly thereafter and it was very tasty, but unfortunately, they forgot to add the fennel sausage to the pizza. Within a few minutes, Carlos returned with a bowl of sausage that we could add to our pizza, and with that addition, the pizza was simply outstanding. After finishing our pizza, Carlos offered us a free dessert. At that point, we felt too full for dessert, so we expressed our appreciation, but declined. To our surprise, Carlos stopped by our table and again and said that they wanted to comp our entire meal to make up for the errors. What a pleasant and unexpected surprise--this kind of service has become increasingly rare. We were so impressed that I wanted to write Flatbread Company a 5-star review for the outstanding preparation of their food, their phenomenal customer service, and in particular, to Carlos--for providing us such attentive, over the top service and remaining calm and professional while serving a significant number of tables on a busy Sunday evening.

Photos
Flatbread Company - Pizza oven!

Pizza oven!

Flatbread Company - The top pizza is the Mama Mia (super good!) and the bottom is the Mushroom Sausage (also pretty good)

The top pizza is the Mama Mia (super good!) and the bottom is the Mushroom Sausage (also pretty good)

Flatbread Company - October 2026

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October 2026

Parkside Variety - pizza - Updated October 2026

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