First-class business. Highly recommended. Long time Somers, CT based family business. Fair…read moreprices and super customer service. We have been a customer for 30+ years. One time we had a Sunday emergency and they came right out and emptied our tank (extra $100 Sunday charge was well worth it). Blair O. came over and he did a very professional job - afterwards, we couldn't even see where he dug up the ground to access the tank. He was that careful with the grass when he dug. A true pro.

From the owner: Specializing in: - Sewer Contractors…read more- Septic Tank & System Cleaning - Building Contractors - Tank-Testing & Inspection - Tanks-Repair

I hired Drainage Experts to install 2 new raisers for my septic and then pump out my tank. I was so…read morepleased, that I also contracted them to install a new drywall for my new water softener. They handled everything from designing the plans and approval from the Health Dept. to installation. Ben came out and went over everything with me in detail. The install was completed in 1 day and I was ready to go. Special thanks to Ben the VP and TJ that did the digging/install and also Corinne the office mgr who was wonderful to work with. This is a wonderful company to do business with and they treat you right on pricing and today that's hard to find. Hire them with complete confidence, you'll be glad you did.

Professional and friendly service from everyone from the first phone call until the job was…read morecompleted. Returned phone calls promptly, very reasonable pricing and they were able to evaluate the issue and complete the job very quickly.

Bob was very friendly, polite and knowledgeable. He did the most through septic tank pump out we…read moreever had in 45 years, even all the corners of the tank's interior were clear of any sludge build up. He then hosed off his pumping hose & nozzle, etc. while it was still over hanging the septic tank opening to prevent any material from reaching the lawn or driveway. He then asked if I wanted to inspect the thoroughness of his clean out before he put the lid back in place. Brown Septic had about the best septic pump out reviews of the companies I checked out and their price was the second lowest with a senior's discount too.

From the owner: Brown Septic Systems is a family owned full service septic service company with a 5 Star rating…read morefrom Google

Got an inspection done on my tank by Devan, he was great! Clean truck was impressive, explained…read moreeverything well, very thorough. Gave me an honest opinion on the septic tank and didn't try to recommend the most expensive things. Everything he did was in my best interest. Highly recommend using Drainworks.

They replaced this short section of plastic pipe for $1150. I asked the tech in shock what they…read morecharge per hour. $700 was his answer. It was leaking so I had them do it since they were already at my house. So if you don't mind paying more than you'd pay your Dr or Lawyer then have at it.

Called on wed he was here first thing Friday. Very nice knowledgeable took care of clog in 15 min…read moreand price was reasonable

DJ from Fletcher in Ludlow was a life saver. On Saturday my septic backed up and I had a real mess…read more I made many called looking for help. Being a weekend you just leave message and hope you get a call back. Those who did call back said Monday was the earliest they could come out. DJ came out, in the dark, and solved the issue and gave me information to avoid an other problem in the future. I am so thankful for DJ from Fletcher from Ludlow.

Thursday morning I woke up to a small flood in my basement. The sewer pipe was blocked somewhere…read morebetween my house and the street. There only two plumber/sever companies I have ever dealt with in the past and I didn't want to use either of them because of past experiences. I wasn't really sure what to do so I jumped on Yelp and found All In One Drain Cleaning. I called and got a live person, Bill, who said that someone would be coming out my way in a few hours. Blake was the person who showed up, before noon. He tried snaking the pipe with a monster snake and had no luck. He then had to send a camera down the drain to see what was up. He told me how much it would cost and my eyes rolled into the back of my head but I had no choice and had to go with it. I am really shocked at how much it costs to send a camera down the pipe for 5 minutes. Yikes! Anyway, the camera revealed that the pipe was clogged solid so that was a good call. The next step was to blast the blockage with a water jet. Because of where my drain cleanout is located in the basement, there was no way to blast it without flooding the basement. This is where his boss, Bill, stepped in and a decision was made to dig up the front yard and install a cleanout pipe connected to the main pipe. The whole job took several hours and was finished around 7PM. It cost an arm, a leg, a lamppost, and my firstborn but at last, I was able to shower and poop without worrying that the goods would end up in the basement again. I guess certain services are just very expensive. I don't have any point of reference as to the price point because I wasn't able to "shop" around, although I am also not sure I would want to anyway. Bill and Blake a couple of very hard-working guys and they know their craft. On top of that, they are very personable and bicker like an old married couple. I would strongly recommend them to anyone who is dealing with serious plumbing or sewage problems.

Horrible Horrible Horrible... no shows, no call, no email responses…read more I waited all day and nothing. I still have pipes that will not drain..

Getting your septic system pumped out it's probably not something you think about on a regular…read morebasis. So when the time comes, definitely call Russes septic service! The workers are conscientious, courteous, and they do a great job. When they were done, they even gave us a flower, because it smells better than the work they just did lol they were amazing and I highly recommend them! Better than five stars!

Excellent job as always! Great customer service and they always do a fantastic job! Highly…read morerecommend them!

Everyone here was incredibly kind and responsive, providing clear and detailed explanations of…read moreeverything they were doing, as well as what to expect. They managed to help us around tight schedules and through some stressful situations with patience, professionalism, and kindness.

These guys did a great job right down to the finish work at the end. My husband and I were so happy…read morewith this job. Price was the most reasonable of the three quotes.

Always responds quickly..most professional and well run company..a bit pricey but you get what you…read morepay for..best service around

We're on a well and had no water. They came out and flicked the circuit breaker, wrote us an…read moreestimate on replacing our well pump and charged us $303. The guy was at our house 30-45 minutes tops and most of that time he was talking and writing the quote. The quote was high compared to others. I'm not saying they're bad, but get ready to be over charged.