Thursday morning I woke up to a small flood in my basement. The sewer pipe was blocked somewhere between my house and the street. There only two plumber/sever companies I have ever dealt with in the past and I didn't want to use either of them because of past experiences. I wasn't really sure what to do so I jumped on Yelp and found All In One Drain Cleaning. I called and got a live person, Bill, who said that someone would be coming out my way in a few hours. Blake was the person who showed up, before noon. He tried snaking the pipe with a monster snake and had no luck. He then had to send a camera down the drain to see what was up. He told me how much it would cost and my eyes rolled into the back of my head but I had no choice and had to go with it. I am really shocked at how much it costs to send a camera down the pipe for 5 minutes. Yikes! Anyway, the camera revealed that the pipe was clogged solid so that was a good call. The next step was to blast the blockage with a water jet. Because of where my drain cleanout is located in the basement, there was no way to blast it without flooding the basement. This is where his boss, Bill, stepped in and a decision was made to dig up the front yard and install a cleanout pipe connected to the main pipe. The whole job took several hours and was finished around 7PM. It cost an arm, a leg, a lamppost, and my firstborn but at last, I was able to shower and poop without worrying that the goods would end up in the basement again. I guess certain services are just very expensive. I don't have any point of reference as to the price point because I wasn't able to "shop" around, although I am also not sure I would want to anyway. Bill and Blake a couple of very hard-working guys and they know their craft. On top of that, they are very personable and bicker like an old married couple. I would strongly recommend them to anyone who is dealing with serious plumbing or sewage problems. read more

All In One Drain Cleaning - Plumbing Near Me

Avoid this company at all costs. Easily the worst service I have ever experienced. Bill and Barbara were incredibly difficult to deal with and made the entire process painful from start to finish. Absolutely unprofessional and completely unacceptable service. read more

Horrible Horrible Horrible... no shows, no call, no email responses I waited all day and nothing. I still have pipes that will not drain.. read more

On Friday 4/5/19 we had a sewer drain backup in our Framingham home. We called All-In-One Drain Cleaning & Septic Service. They agreed to come promptly and two workers were at our house in two hours. They ran a camera down our sewer line 86' from our basement utility room out to the sewer main under the road and showed us a number of blockages and a root intrusion. They then used a high pressure water jet to clean out the drain. They never quoted a price in advance. They did not leave us a copy of the video inspection of the sewer line. The charge for this 2 1/2 hours of work was $500. One of the workers told us that our sewer line was in imminent danger of collapse and needed to be relined with a Perma-Liner process, which is a well-accepted method of relining an existing pipe without excavating and removing the old pipe. They said that the 26' of cast iron line that ran under our family room concrete floor if not relined would have to be jack-hammered out and replaced with great cost and inconvenience. They quoted a cost of $10,320 for this relining, said they could do the work the following week on April 10, and required a deposit of $5,160, of which $500 would be forfeited if we cancelled the work no later than Monday, April 8. If the pipe collapsed before it was relined, then it would have to be excavated and replaced, which they said would cost $30,000 and take at least a week to complete, during which time we would not be able to use any water. We succumbed to this pressure and gave them the deposit check of $5,160. Mr. William Hackett, All-In-One's manager said, in response to my question, that he believed that All-In-One was BBB accredited. After the two workers left I checked BBB on line and discovered that All-In-One is not BBB accredited and in fact had two complaints lodged against them. I notified All-In-One Sunday evening, April 7, that we were cancelling the relining work scheduled for April 10. Mr. William Hackett replied that same evening that we would be responsible for the $500 cancellation fee. Massachusetts law gives a homeowner three business days to cancel any unfilled order for goods or services made at the home. The $500 cancellation charge was therefore illegal. I stopped payment on both checks ($500 and $5,160) because I didn't make a note of which check number was for which payment, information that the bank needs to stop payment. If I hadn't stopped payment on the $5,160 check it is doubtful that All-In-One would have refunded the entire $5,160 deposit. On Tuesday April 9 we obtained a video inspection of the sewer line at a cost of $325, which included a flash drive copy of the inspection. The inspection showed two ten foot sags in the sewer line. A relining would not have cured these sagged sections, which meant that there would always be standing water in these sections. The relining process proposed by All-In-One would have left us with an undesirable situation. The drain cleaning service that made the video inspection said that their cost for two men to clear our sewer line would have been $369 ($219 plus $150 for the second worker). This video inspector said our sewer line was not in imminent danger of collapse. I took the flash drive with the nearly one hour long video record of our sewer line to the Framingham Sewer Commission. Two gentlemen there viewed the video and told me that our sewer line was not in danger of collapse and that the 26' of cast iron pipe under our family room floor was fine and did not have to be replaced. We have since obtained an estimate from a local and highly recommended sewer line replacement company. The contractor viewed the video inspection we had made on April 9 and said that the cast iron line under our family room floor was sound and did not need to be replaced. Their estimate is $9,060 for all work needed to install a brand new 6" PVC line from our front door, where the cast iron line under the family room transitions to asbestos pipe, that would last indefinitely and the work could be completed in less than one full day. ("We arrive at 7:00 AM and will be gone by 3:00 PM.") Of this $9,060 some $2,500 was due to the need for special handling and disposal of the asbestos pipe outside our house up to the city main. All-In-One had no way of knowing that the outside line was asbestos and required this expensive disposal process, making their $30,000 number even more inaccurate; the city sewer department and the local contractor knew that the lines in our street were asbestos, but All-In-One would not know this. All-In-One greatly exaggerated the cost and time involved to remove and replace the sewer line in order to pressure us into giving them an order and deposit on April 5. They took advantage of our complete ignorance. read more

I calling this morning with a clogged sewer line. They came quickly and cleared the clog. They were friendly and respectful. Even cleaned up after. I would highly recommend them!!! AND they didn't charge me and arm and a leg.. read more

These folks answered all my calls & showed up on time ready to work. It took some effort & ingenuity to free up our drain, but our tech was persistent & determined to make this work. A decent, reliable & affordable service if you ever find yourself in need. read more

Awesome job!!!! Excellent communication from Bill, but exemplary work by Brendan. He promised to get our backed up drain resolved, and with a whole lot of sweat and a LOT of determination and resolve he worked to fix our problem. I love that he educated us as he worked and foreclosed what we needed to do to avoid future problems and cutback on current problems. I highly recommend!!!! They were VERY fair in costs and fun to work with read more

I 100% do not recommend this company. We had them out to remove a block from my drain to a house that we just moved into. First the used our tools to remove the sewage line caps. Then they flooded our partially finished basement with 500 gallons of sewage water by blowing water into the pipes and letting it come back into the basement (and all over our stuff because we just moved). He said that there might be seepage (by which we expected maybe a couple of gallons) but instead he just let our basement fill up and did nothing to catch the water- no bins, no tarps, nothing. And this was not clean water. All of our stuff was splattered with sewage water. Then he said that this would be an insurance claim (under my insurance) and that I should tell my insurance company that the sewage water was already there when he got there, so again, trying to screw me over, lie and avoid responsibility! He gas-lit us, as we were very nice and understanding thinking that it was an accident, charged us $1,100 and left, acting like this was all normal. It has been 7.5 weeks and my basement still smells like sh*t, and my insurance claim has been an awful nightmare. This is a huge source of anxiety for us and he never owned up to it, took any responsibility or even apologized. I hope he doesn't do this to everyone but this wasn't even a mistake- he hydrowashed our pipes for 2 hours and just watched our basement fill up. Our entire house smelled like poop for 4 weeks and the woman who came out for insurance almost threw up in our basement- after the water was cleaned out and basic cleanup happened. read more

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These guys are the best. Honest, high quality job and fair price. I had a serious drain clog, Roto Rooter asked for more than $500 just for snake the drain. All in One did high pressure jet clean up and down the entire pipe from sink to the main drain, for much less money. No to mention they answer their cell phone and show up within 2 hours. Highly recommend and thy definitely have my business next time! read more

Called to clean a blocked drain. They upsold me on the more expensive ($650) water-jet service because "Well I could do the snake, but the problem may return in a couple months". Well, next day, the drains were still clogged. They came back with a camera that they couldn't get down the pipe. Called a real licensed plumber who came, got his camera down the drain, then snaked the drain, removing the obstruction in 2 hours and charged me less than half the money. Do Not recommend! read more

I just had the pleasure of using All In One Drain Cleaning very recently. The only reason why I'm not giving them a 5 star rating is due to not receiving a response from them when I initially requested service. After calling a second company that advised to me they did not provide the service that I needed, I went back to All In One Drain Cleaning because of all the great reviews that this company received. I called the company and spoke to a rep that advised me that they could get someone to my residence within the hour. Within the hour a technician arrived and cleared out my clogged kitchen sink and everything was working as normal. I don't have much experience with home maintenance as this is my first home but this company will get my business again as the services are needed! read more

My husband called them for a blocked drain. They did snake the drain and used a camera but never told him the camera they were using would cost $200 extra. They told him we needed a new drain and asked for prepayment of $650 so they could finish the job the next day. My husband paid them and they never came back. Foolish us getting ripped off by this dishonest company. I did go to the BBB. P.S. read the 5 star reviews they sound friend-enhanced. The people who got ripped off are telling the truth. read more

Blake and Bill are responsive, polite and thorough. They worked tirelessly to retrieve the large piece of metal I accidentally dropped in the toilet trap when replacing flooring. The item made it past the initial bend but got caught at the next junction. We were unable to use that toilet. I panicked and was pleasantly surprised, with all the work they have, that they were able to squeeze me in that same day. Real nice guys. I cannot say how their prices compare to competitors because I was in a hurry to get the clog removed and did not price shop. I presume their prices are competitive. I highly recommend them to anyone needing clog removal. Thanks to them, we have our toilet back and working as a toilet should! Thanks, Bill and Blake! read more

Not happy with the service! Charge me 400 for the below. Open the pump and remove the toilet, and put them back. Issues reported are pipes broken inside. No clog taken no issues fixed. Reported to say no machine with camera to find more . Found some grass in the drain and they put grass back to drain and covered drain cap . Not sure what kind of drain service it was. Looking at 5 star reviews I called them, but not satisfied at all , my 400 is drained end of the day just for opening and closing the drain. read more

Had Bill out twice with sewer pump problems (alarm going off). I didn't think I would use them again; but I ended up giving them a second chance when referred by a busy plumber. I wish I hadn't. The first time, I was charged $175. The second time I was charged $200. All they really did was plug and unplug the pump in the house, take of the sewer cover (and STEP on the parts inside), then advise me to call a plumber. I will NEVER use them again. Complete waste of money. For the result, I could've flushed the $375 down the toilet and gotten the same result. read more

Had a clog caused by something being flushed that shouldn't have been. They responded quickly and took care of it. Very friendly guys. I'd recommend them without hesitation. read more

Bill did a great job. I called in the morning and he arrived a few hours later. He removed a lot of buildup from the clean out in the basement and snaked the kitchen sink to free up the clog. I plan on using Bill in a few months to clean out the main sewer line as a preventative maintenance plan. The price was fair for the work completed. Thanks Bill for the quick response and quality work. Kevin read more

Fast response time! Sent a message via the website and Bill called me back within 5 minutes. Offered to get to work the next day (Saturday) which I didn't need, but set up an appointment for 9am Monday and arrived on time. Cleared the drain quickly and told me how to resolve another plumbing issue myself so I wouldn't have to pay extra just to have a toilet supply line replaced. Great guy, I definitely plan on calling him again for any future drain/hvac needs. read more

When it came time for my septic tank to be pumped out and inspected, I found that my usual service was no longer doing business in my area. I called Bill at 8pm and found him to be very friendly and responsive. He made an appointment for me the very next morning. The service was thorough, clean and fast! I highly recommend All In One for your private septic service needs! read more

I called for quote on blocked pipe- after diagnostic of what needs to be done they charged 450$ and did no real work... this place is a scam stay far away... Worst company I have ever dealt with.. read more

I had the worst possible experience with Bill. The only thing that is good about him is that he works weekends was on time as he mentions. Got him to work on a pipe leaks. He worked really hard on it, he had very good ideas and I appreciate him for that. At the end of the day he said that he fixed the leak, which he did not. There were very obvious water leaks. Mistake was mine as I believed him and did not bother to check. All it needed was a washer and he didn't bother to fix it before taking the money. I was able to fix it in 15 minutes myself. The most frustrating part is that he said that he did not have the paper work handy at that time and he will mail me the invoice / receipt. He doesn't even bother to send me the paper work after 2 months - inspite of me reminding him once every week since then. It has been a very frustrating experience to say the least. read more

Late night blocked main with water overflowing in my basement near the hidden Christmas gifts. Bill returned my call in minutes and offered midnight service or 8AM. Great communication for planned arrival time. Friendly, knowledgeable and efficient resolution to finding and clearing blockage. Extra plus, zero mess in the process. Thank you! read more

Unbelievable, Incredible Service!!!!!Bill called me back in minutes, I explained the situation and he was so positive when speaking with him, I knew immediately he was the one I wanted. I had called another plumbing comp the night before and was given a price 2 1/2 times what I was charged by Bill. He worked with L & H sewage Comp who I had called to pump out a very nasty back up on my property.. Both of these companies are worth every penny. Bill was nothing but professional and reassuring and Marty from the sewage comp was great. I would definitely give them my money and business before ever going to a big company such as Gust____ Plumbing. read more

All In One is amazing! They came right out and fixed my plumbing issues. I was using a reputable company who gave me very poor service and All In One Came to my rescue. I will be using them from now on! read more

I hired Bill Hackett from All In One Drain Cleaning to replace my furnace and repair burst pipes. His was the lowest bid. The job took longer than expected, and three months later a solder joint failed on one of the pipes leading from the furnace. It took months to get him to get to the house to look at it. He took the joint apart and left the furnace inoperable. He promised each week for over six months that he'd be back to finish the job "tomorrow" or "Friday" or "Wednesday". He promised to hire someone else to finish it if he didn't get there by the day he promised. He used his personal problems as a reason that six months later he still hadn't found a few hours to repair a solder joint. He promised to reimburse me for having to hire another plumber to finish the job he abandoned after I filed a complaint with the BBB. He promised to send a check last week when his accountant pays the bills. I have not received the reimbursement. I recommend anyone who needs a plumber for any reason hire anyone else than All In One Drain Cleaning. They are unreliable, provide no customer service, and poor workmanship. read more

Bill has great attention to detail, very honest, always returns calls and most of all fixed a vent issue we have had for years. Will recommend to family and friends. Thanks for the repair. read more

Be careful about this service. They claim to warrant 3 month of their job. It sound like they can do the job for sure. And he will let you sign a paper once he get the site. And then you are trapped because no matter he can do the job or not, he starts to charge you $200 per hour, and $100 per hour after the first hour. If he can't solve the problem, he will call for help, and you still have to pay his helper until you can't afford anymore. Then with the problem unsolved, you still have to pay him all his working hour. If you don't agree and ask him if he can only charge the fee for trip, he will refuse and sue you in court. And before judge, he will claim he know how to solve the problem, just need more time, but it's you to call stop. So you have to pay him. And the judge will be on his side and let you pay. This is what happed on me. As a good citizen, I paid him the full, but I do not think it's fair. If he can not solve the problem, he should let you know when he arrive the site. I have no problem to pay him for his trip. Maybe he won this time, but he will lose all my business. read more