Excellent professional chimney service! The technician (Isaac) came to my home, did a thorough…read moreevaluation of the electrical fireplace that wasn't working, and even went to the hardware store to get the additional materials needed to fix it on the spot. Very knowledgeable, reliable, and went above and beyond. Highly recommend!

Good service at a good price. I've used them several times. First, they did a new chimney cap on…read morethe exterior which looks and functions soooo much better than the last one that was too small. Then, they installed a remote control gas fireplace on/off system. Worked 100% until I melted the battery box (my fault). They came out for free just because I was a past customer to show me the replacement part to order. Would recommend 100%. Great company.

Fast and did what he said he would do! Was prompt, efficient and clean. Would recommend for your…read morefireplace needs.

Chris is super. On time. Efficient and very knowledgeable. He solved my problem in no time. Highly…read morerecommend!

Great communication. Friendly and knowledgeable staff…read more Very competitive pricing. The crew was very detail oriented and took great care in replacing the refractory panels in my 25 year old fireplace. Now it's like I have a brand new fireplace. I'm very pleased and will use their services exclusively in the future.

Got in quickly. Did a great job! Jay was professional and careful. Cindy was easy to work eith.read more

Very happy with the service - did all of the things you expect:…read more1. Communicate well 2. Show up on time 3. Efficient and complete work 4. Estimate and price matched Extremely happy with their work!

Mark came out and sweeped/cleaned my fireplace, he was really nice and professional, did excellent…read morework and was reasonably priced. I would definitely use him again and highly recommend hiring him.

I contacted them after being denied assistance by a few other companies who refused to service a…read moregas fireplace they didn't install. The lady who returned my call was very friendly and accommodating to my needs, and gladly set a service call. Felix, the tech, was very professional and personable. He quickly assessed and diagnosed the issue to get my fireplace operating again. I REALLY appreciate this company coming to my rescue when I needed them most. It seems harder these days to find a company that actually wants to accept your paying them to do the job they are in business for. I highly recommend this company, and will use them again if the need arises.

Very disappointing experience. It has been over a month since I first contacted HBR, and I am still…read morewaiting for a basic estimate. Throughout the process, I received multiple commitments on timing that were not met, and many messages and follow-up requests went unanswered. Communication remained inconsistent even after the owner became involved. I understand that schedules can be busy, but clear communication and follow-through are essential. Unfortunately, that was not my experience. When a company cannot reliably provide an estimate or respond to basic inquiries, it raises concerns about how they would manage a larger project. There are many quality contractors who value their customers' time and work hard to earn their business. Based on my experience, HBR did not meet those expectations.

We needed an evaluation of two fireplaces and chimneys in home we recently purchased. Both clearly…read moreneeded cleaning, but wanted all components inspected. Talked with several service providers and Luke was the most informative and transparent about inspections, service and costs. He met all my expectations on the job and it is a pleasure to talk with him. His work was thorough and he explained every aspect of the fireplace and its components. Pricing was very fair and we are pleased with the results. Highly recommend Luke and Sullivan Chimney Sweep.

Today was our 4th annual chimney service with this company. We burn a decent amount of firewood…read moreeach winter. Luke provides a level of quality, honest work, which is rare in my experiences.

Answered my questions promptly. Alexander was prompt and explained what needed to be done. He is a…read morehard worker and does exceptional work. Its so hard to find someone like Alexander!! I definitely will be using his services again. Thank you Alexander!!

Great job and hard worker, you will be impressed with the finished product. I only give 4 stars…read morebecause of the up charge on supplies I was charged 85$ for 10 pound of reflective glass that I found on Amazon for 27$ I will say all of the supply cost was extremely inflated so that part wasn't good which can be fixed on his end in the future. Whats harder to be fixed is a bad job or sloppy work and that isn't a problem as his work is good. Overall I'm satisfied just a little salty about being overcharged for, stones, ceramics etc... P.s Alexander's customer service isn't very good. Even though I put 4 stars he took it upon himself to send me an almost condescending text. 4 stars is very good considering the amount I overpaid for supplies. Yes you should get the best deals for your customers. Also messaging me after business hours very unprofessional.

Left a message on cleaning a zero clearance fireplace/chimney that was due for a long time…read more Got lucky on a cancelled appointment and a couple of days later they were out here....... on time! In @ out within 1 1/2 hrs, tarp flooring and clean! Looked at firebox and gave recommendations on using a reflector to protect walls, and cost to replace panels. No BS here, they just want to keep you safe. Definitely would use in the future.

We had our chimney cleaned and they recommended that we spend $850.00 for a chemical clean, $850.00…read moreto repair a chimney crown, and $350.00 to replace the chimney cap. Seemed a little price so I called around for a second opinion and was able to get the chimney chemically cleaned for $399.00. He said the crown was not in need a repaired and the cap was fine too. When he observed the chimney, he could not believe we had it swept 2 weeks ago.

Kevin and Karen just removed five of the cutest (and noisiest) little raccoons and their momma from…read moreour chimney and then installed a screened cap. Theirs is a professionally executed operation from start to finish. I would have not had a second thought if they arrived w/o face coverings but out of an obvious commitment to the peace of mind and welfare of their clients they wore face masks. Their attention to the protection of property as they set up access to the chimney through the fireplace could not have been any more fastidious. Very impressive. Every aspect of their attention to and execution of the job was A+. As I can no longer use a ladder to get up to see how much tree trash is on our steel roofed patio cover I asked Kevin to tell me. He said a good bit but if you'll give me a hose I'll clear it for you which he did. And not just that but the entire side of the back roof! Service does not get any better than this.

$301 for 15 minutes work unclogging a dryer vent. This is more than a lawyer charges for a hour…read moreconsult!! Avoid these people.

Our service technician, Torrance, was excellent--very prompt, friendly, and extremely knowledgeable…read moreabout the mechanics of our fireplace. He was able to fix everything efficiently and took the time to walk us through how it all works, making sure we knew how to test and use it properly before he left. We received several quotes from other companies, and this was by far the most fair and reasonable pricing. On top of that, the quality of work exceeded our expectations. They also offer a one-year warranty, which gave us extra peace of mind. The entire process was smooth and easy from start to finish. It's clear Torrance is a highly skilled professional, and the company as a whole is very easy to work with. We'll absolutely use them again and would confidently recommend them to anyone needing chimney or fireplace services!

From the owner: 10% off your 1st service & free estimates. We offer comprehensive services including chimney…read moresweeps, chimney repair, chimney construction, chimney inspection, chimney maintenance, and chimney cap installation. We manufacture custom chimney caps. Choosing us means you never have to risk the safety of your home; we are fully insured, licensed, and bonded, so you’re protected on every job. Our reputation is built on delivering quality workmanship and outstanding service to households across the greater Dallas area. We’re certified by the Chimney Safety Institute of America (CSIA), registered, and always follow the guidelines set by state regulators and the National Fire Protection Association (NFPA). With years of experience serving all types of chimneys, we guarantee top-tier cleaning and care—no job is too big or too small. All our technicians are factory-trained to ensure safe, thorough, and professional results every time. From installations to repairs, maintenance, inspections, and cap replacements, Chimney Sweep Specialists handles it all with skill and reliability. Don’t settle for less—contact us today for the best chimney and fireplace services in Dallas and beyond!