My wife, Lenke (who is Hungarian), recently had four implants placed in Hungary. One came loose…read moresoon after we returned to the U.S., and her dentist back in Hungary assured us it was likely just a quick fix requiring a common 1.25 mm hex driver. Unfortunately, another local dentist (Triangle Family Dentist in Apex) told us it would be a long, expensive ordeal--potentially costing thousands--and actually suggested Lenke fly back to Hungary. Their dismissive attitude and lack of empathy made the whole situation feel demeaning, especially given Lenke's foreign background. It was a frustrating and disappointing experience. By contrast, Cary Implant was an absolute lifesaver. From the moment I called, Lauren at the front desk was incredibly friendly and compassionate. Dr. Jeff took an X-ray, confirmed they had the exact tools to tighten the implant, and fixed it in about 15 minutes. The total charge was just $50, saving us a ton of time, money, and stress. We were so grateful that we even donated $100 to their Christmas tree food drive on the spot. Cary Implant's honesty, professionalism, and genuine care for patients made all the difference. We have already booked two more appointments in February and couldn't be happier with their service. If you're looking for a dentist who will actually listen and do what's best for you, Cary Implant is the place to go. They've earned our trust--and our business--for life!

I have always had great dental work and great interactions with all the staff at Implant and…read moreGeneral Dentistry over many years. I don't know everyone but everyone is always smiling. Shout outs to Dr Casebier, Rose, Samantha and Paula. Not only are you awesome at your jobs ya'll are just cool positive people. Thanks!

My daughter was a patient here for several years. I will preface this review by saying my daughter…read moregot along well with each of the dentists she saw over the years and they seemed to have good rapport with her. I have no doubt that the cleanings she received were good. Hence, 3 stars instead of 1. I held off on writing this review, but my daughter has seen multiple dentists now and I feel it might help other patients. We had a billing error after our first visit as they'd submitted the wrong code to our insurance and then tried billing us directly over and over for a cleaning, which was covered by our insurance. I wasted hours of my time on the phone with both Riccobene and our insurance. I even had a 3-way call with our insurance company and Riccobene to get it settled. I'd been told the issue had been fixed, but I kept receiving bills in the mail. It was extremely frustrating, but it was a mistake- which happens sometimes- so we stayed with the office. I started getting rubbed the wrong way by Riccobene during 2020 with the up-charge for PPE during the pandemic, which by comparison to other dentists, was well in excess of what other offices in the area were charging (as discovered in a discussion on NextDoor). It was annoying, but maybe just a sign of the times, and that wasn't enough to deter me from the office even after the billing error, so we stayed a few more years. Perhaps this started to generally sway my perception of the office as a money-grab, though. It was at my daughter's final visit that I really started to question the practice. After my daughter had been seen, I was told that she had some cavities. As a late teen, she'd never had a single cavity before, but I didn't necessarily doubt the possibility of a cavity or two. We would have been paying out of pocket for the fillings, which according to their invoice, would have been just shy of $700 (all out of pocket expense since it was not covered by our insurance). They were fully aware of this because they stated that our insurance wouldn't be covering it and the expense would be out of pocket. It was when we checked out after the appointment that things started feeling off and I got an uneasy feeling. It felt a whole lot like we just walked into a used car sales lot with an aggressive sales team that was really pushing us to schedule the fillings immediately. It gave me such a bad feeling that I decided to hold off on scheduling the fillings. Instead, I went with my gut and I got a second opinion at a different dental office. My daughter has been seen at two different dentist offices since then and she's been seen every 6 months. One visit was the same week we'd been seen at Riccobene. I've never heard of cavities magically disappearing, especially within a few days, but according to the other offices, she did not have any cavities then and she still does not have any cavities. I left the office after that last visit with Riccobene feeling like they were aggressively trying to charge us out of pocket to fill cavities that perhaps didn't even exist. After being seen elsewhere, I feel it more strongly about it. I'm very glad I didn't schedule the fillings on the spot or pay the ~$700 out of pocket while being pressured to do so. Perhaps it was an accidental misdiagnosis (per cavity), but if you're paying out of pocket and things don't feel right, I'd suggest asking for solid proof of the issues or getting a second opinion elsewhere before moving forward. I'm glad I did.

After unprofessional and rude treatment from a hygienist then more of the same from the office…read moremanager, I changed dentists. Unfortunately, I overpaid for a service 8 months ago and am owed $500. Riccobene refuses to respond to refund requests by email and phone messages. One employee said I would need to go to the office in person, to get any response to the issue.

I find the quality of care is outstanding. In finishing off my dental implant, Carmen did a…read morebeautiful job, taking care to match the color, even skillfully adjusting the color.

Dentist Mann likes to work multiple patients at the same time... an inexperienced dental assistant…read moreends up doing most of the work... Ashley wants to sell you insurance in case something goes wrong... I lost a tooth from redoing a filling ...I got the $2000 back but was did not get the $240 insurance back... Im still mad that I put up with assistant doing most of the work.. I spent over $10000 at Charles Ashley Mann..... I am considering submitting a complaint to the State Board of Dental Examiners.... I switched toDr Logan Eaker ant Carolinas Dentist.... He did all the work did a great job no assistant was in there doing work I'm kicking myself I did not make a change a lot sooner.

This is a wonderful practice! The Stanley's are truly hard working and well decorated dentist! I…read morestarted there with a gum contouring procedure done by dr Robert Stanley! Then I brought my son here. They've taken excellent care of him, from cleanings to having a root canal! My son absolutely loves Mrs Brenda!

Left me missing teeth w only solution another 11,000$ procedure after paying 50,000$…read more Was treated very poorly by his support staff and I have never been called or offered other solutions..

New in town, hard to know how to choose the right dentist…read more When I called Triangle Family Dentistry on Carpenter Fire Station Road, I spoke to a gentleman who was so assuring that Dr. Smith would be a great match with my particular needs. So first visit Ashley was awesome with my periodontal cleaning ( I get those 4x per year) She was gentle, knowledgeable, kind, professional and efficient! I met my dentist, Matt and asked about a couple crowns. He assured he could do it and today he did, with the assistance of Mia! I believe it was the smoothest crown work I've ever had. I never even felt a needle go in for the numbing. I had a particularly difficult kind of old crown to take off but he was completely confident and I felt very comfortable the whole time. Ashley, Mia, and Matt were very attentive to my neck problems and made sure I was comfortable through both those procedures. The facility itself is just gorgeous. There is a grand of coffee in the lobby. Plus water. Lobby comfy, roomy, and well furnished. Receptionists, check out staff, everyone professional and kind. I am thrilled to have found my dental care providers! Parking is at a premium, but a few more yards to walk is not a big deal!

I chose Triangle Family Dentistry when I first moved here because it was close to my new home. I…read morehad not had any cavities for like a decade prior to my visit. The first dentist I saw said I have a filling that needed to be replaced. I got that done, and everything was ok, except it was difficult to floss with the new filling. The next time I started having sharp pains in a tooth, and pointed to the tooth I thought was causing the issue. This dentist said no, it was the tooth behind it that needed a filling. My pain did not go away at all after that filling, and they came up with a list of future procedures that they said I needed to get done. I decided I did not want to go back. I found a new dentist that is covered by my insurance. I went in today for my first appointment, and the dentist showed me a picture of a crack in the tooth that I had originally pointed out at Triangle Family Dentistry and didn't mention anything else I needed to get done. I really feel that TFD was trying to set me up for spending money on procedures that I didn't need, and didn't take care of the issue that I did have, that I pointed out to them.

I am a 27 and I was born without one of my front teeth. I've spent the past 27 years doing…read moreeverything I could to keep a super loose baby tooth in my mouth. Having it caused me anxiety and pain. I felt self conscious and it would ache and force me to only chew on only one side of my jaw. I am getting married in March and I dreamed about feeling confident in my smile for our wedding day. So I finally started looking into getting it replaced. I wanted to have it done, but was very anxious about the experience secondary to my generalized anxiety about going to any dentist. My first attempt was in March (2019) with a different dentist and it went TERRIBLY. Luckily, I managed to escape with my smile untouched, but I was certain that I was doomed and I would never feel good about my teeth. I also felt even more anxious about it, and questioned if I could try again. Luckily, I stumbled upon Dr. Kofford and decided to give it one more try. Throughout the entire experience his humor and kind spirit gave me comfort and confidence in him. By the time the surgery date came around I found that I was not the least bit anxious, but actually felt excited about the transition. I knew that I would feel emotional about finally being free of my tooth, but there were no words for how I felt. I cant stop looking at my smile, which is something I have never experienced. I feel like the person I see in the mirror is finally representative of who I am. I cannot thank Dr. Kofford and his staff enough. If you need a prosthodontist, look no further, you've already found the best one.

EMPATHY! This guy has NONE, whatsoever. He does not seem to…read moregive a hoot about your situation. Left me with screws protruding out of my mouth and no denture plate that was fitted. Refused to fix. Seeking legal advice .

If you DREAD going to the dentist... keep reading. This review is for you!!…read more This review is long overdue. I rarely leave reviews, but my experience with Cary Family Dental, especially Dr. Wooten, has stayed on my mind, and I felt like I needed to share it. I switched from my previous dentist over 3 years ago. While the dental work was good, the experience had started to feel transactional, more focused on what else needed to be done and the cost rather than care and compassion. Every visit made me anxious. I always felt like I was getting a report card and somehow never getting an "A." Eventually, I just stopped going. And if you know me, that is SO unlike me. I'm a "get it done" kind of girl and pretty tough, but when it came to the dentist, I was over it. My husband and son had been going to Cary Family Dental for years and kept encouraging me to go. I finally made the call, and from that first appointment, it felt different. My hygienist, Melanie (I hope I got her name right! ), was amazing. She was thorough, caring, compassionate, and immediately put me at ease. She's also been with the practice for many years, which tells you something. Then I met Dr. Wooten, and I truly cannot say enough about him. Right before the 4th of July weekend, I needed a crown on a tricky back molar. After the office had closed for the holiday, my temporary crown came off. I called the emergency number expecting I'd probably have to deal with it until after the holiday. Dr. Wooten called me right back. He was literally about to leave town for his own holiday weekend, yet he came back to the office to redo my temporary crown because he didn't want it coming off again and ruining my weekend. I felt terrible that I was delaying his travel plans. He was only concerned about making sure I was okay. That is the difference between simply receiving dental care and feeling genuinely cared for. The following week, he placed my permanent crown with the same kindness and attention to detail. Do I suddenly LOVE going to the dentist? Let's not get carried away. I still have anxiety. But I know I'm walking into an office where I'm going to be treated with kindness, compassion, and respect. After putting off the dentist for far too long, I finally feel like I've found "my people." Cary Family Dental is where my family goes, and now, very happily, it's where I go too. Dr. Wooten, thank you for going above and beyond when you absolutely didn't have to. It meant more than you probably realized.

Returning to Cary, I discovered a wonderful dental practice, Cary Family Dental. I come from a…read morehistory of childhood trauma with a small town dentist. However, from the moment I stepped into this office until my appointment ended, I was welcomed by caring, compassionate & highly-skilled medical professionals. Liz, my Dental Hygienist, & my dentist, Doctor Madden, kept me informed through each step of the process putting my mind at ease. As for attention to detail, even a long-neglected stain on a tooth was quickly removed. I left with a happy heart & a smile on my face. I highly recommend them!

Dr. Allen is great!…read more The offices are clean, and pleasant. Overall, the staff is friendly and they care about their patients. They don't try to push you on services you don't need. I've had my teeth cleaned a couple times and a couple minor services. Dr. Allen always seems happy, and was able to cater to my specific medical needs with a smile!

My whole family (6 of us) uses Wake Dental. Not only is the staff amazing they are caring and…read morealways ask about all of my family. Dr Bohn is honest and tells you all the steps he is doing so you know what's going on. Couldn't ask for a better dentist and office staff.

Truly AMAZING! I absolutely love Dr. Lowery and her entire…read moreteam. From my very first visit, I felt like part of the family. Everyone is professional, compassionate, and genuinely welcoming, creating an environment that immediately puts you at ease. What stands out most is Dr. Lowery's dedication to her patients. On two separate occasions when I experienced dental issues over a weekend, she responded right away--even while attending a funeral out of town and, another time, while at a graduation ceremony. She never hesitated to reach out and help me address my concerns. Her office consistently follows up promptly, and I have always been able to be seen in a timely manner. On one occasion when she was away, she was even prepared to contact a colleague to arrange an emergency visit for me. Fortunately, I didn't end up needing it, but knowing she was willing to go to those lengths meant so much. Exceptional care, outstanding customer service, and a team that truly cares about their patients. I cannot recommend Dr. Lowery and her staff highly enough!!! You will NOT be disappointed in this AWESOME team!!!!!

Went to Lowery Smiles for my first appointment on Thursday. I was super nervous--well, to clarify I…read moream always super nervous going to the dentist. However, after stepping inside and meeting their amazing staff my nervousness went down a lot. Tanya was my hygienist and she was very nice and explained every step along the way. She took her time and was thorough and it was just a great feeling overall. Dr. Lowery had the same vibe and took her time and explained everything. She was honest and open about my teeth and really made me feel good about my home care. Since it was my first appointment it ran a little long, so I had to schedule another appointment for a cleaning. But, I am so glad that I did as I will be able to come back and see their staff again. I would recommend them for sure!!

I highly recommend Kildaire Dental Family to anyone who's looking for a dental provider…read more Annette my Dental Hygienist is very patient, attentive, caring, and informative. Did a great job. Front office staff welcoming and efficient. The Doctor is very patient informative and caring. The office is very clean, and equipped high tech modern equipment. No problem finding parking.

This dentist practice is amazing! The sitting area is wonderfully comfortable and you feel like you…read moreare at home, the staff is responsive and friendly, and the treatment is top notch. Even my two year olds love it!