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Emerald Family Dentistry

3.8 (10 reviews)
Closed • Closed

Services - Emerald Family Dentistry

Cavity treatment

Dental exams

Orthodontics

2 More Services

Teeth cleaning

Tooth filling replacement or repair

Emerald Family Dentistry Photos

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Aspen Dental - Wake Forest, NC

Aspen Dental - Wake Forest, NC

1.7(29 reviews)
2.6 mi

I am very disappointed in writing this review. I have been going here for over a year and loved the…read moredental assistants and their thoroughness. However, my time and energy have been wasted on several occasions by the front desk staff to the point that I am choosing a different dental office to visit. Two of my appointments in the past few months were cancelled within 48 hours. This is extremely unprofessional. I have 3 cleanings per year through Delta Dental. I was told on two separate appointments by Aspen Dental staff that I owed out of pocket for these cleanings, which I know is not true. This time, I was told that I needed to wait 30-45 calendar days for Aspen Dental to verify my insurance. As soon as I called Delta Dental, they confirmed that this could be confirmed online within 30 seconds. I waited on a 3 way call for Aspen Dental to figure out my plan on their end and they couldn't do it after 20 minutes on the phone. It seemed like laziness to me. Delta Dental staff confirmed with me that this issue should not be happening. It seemed like this was Aspen Dental's first day in dealing with insurance so I took my service elsewhere

While this establishment was very convenient, and was open on Christmas Eve for a broken crown, it…read morewas like a car sales lot. Started services without asking and suggesting what they were doing would be cheaper for the insurance aspect. They didn't clean my teeth but had several scans and X-rays done with state of the art machines. Talked with four different staff. Dentist ended up doing something that was not something most licensed Dentists would definitely not done due to chance of infection and ulceration from original piece that fell off. She didn't seem to know better. Nice staff. Untrustworthy but will make you feel like you're their best friend.

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Aspen Dental - Wake Forest, NC
Aspen Dental - Wake Forest, NC
Aspen Dental - Wake Forest, NC

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Emerald Family Dentistry - generaldentistry - Updated May 2026

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