STAY AWAY
I lived here May '15 - Ma '17, during which I experienced many maintenance issues and was forced out of my unit a 30 days early due to more building issues and building mgr incompetence. What made this building so unpleasant is the female building mgr who isn't made for interacting with human beings
MAINTENANCE ISSUES
During my 23 months here I experienced more problems with the building than I've experienced in my 10+ yrs as a renter.
I believe there are electrical problems, which caused my electricity to go out regularly. This happened while I wasn't there causing the contents of my fridge to spoil twice. I believe electrical issues caused the failure of 4 appliances in the first 18 mos. I had to have my dishwasher, stove, and 2 fridges replaced. The back of both fridges put off a burning fish smell. Research online linked this to the fans overheating.
The laundry machines also had problems. Regularly one or more washers and dryers were out of order. But there wasn't a sign, so I'd always find out the hard way. Also, when Comcast went out (too often) the CC machines stopped working so I'd have to buy a $5 laundry card and go to the bank for the odd exact denominations it required to add cash.
Another issue is that neither ATT nor Comcast worked in this building. I thought it was the service, until I switched providers and realized the slow internet with consistent service failure are likely an issue with the building. Too many more issues to list here.
FORCED TO LEAVE EARLY
The building needed to fix the plumbing on the unit below me. The building mgr didn't know how long it would take, but provided me 3 options to live during the invasive fix: 1) they'd pay to move my stuff to & from another unit, 2) same as #1 except I could stay in the new unit at my current rate for 3 mos and then resume the higher rent thereafter, and 3) I could stay in my unit, but they'd arrange for me to use a nearby bed & breakfast for showering. She needed my decision asap.
A couple days later I emailed asking for clarity on dates on the initial options and to provide 2 more alternatives: 1) they could cover hotel costs for the days of maintenance (she made it seem like maybe 5 days) or 2) they could cover airfare for me to fly to cali to stay with my BF and I'd working remotely. None of the 5 options were convenient but I tried to accommodate.
Her response was that the original 3 options were no longer on the table; my new options were: 1) I could be out of the building in 6 days (ending my lease 60 days early), or 2) I could stay with friends/family. Instead of just fixing the unit they decided to also remodel it (to save money); the timeline would now be 30+ days. This is very inconvenient as my friends live nowhere near my work and my family is out-of-state and it would stink to have to find a last minute place and movers (at a premium).
I ended up involving a more senior building mgr to reason with because the building mgr was not equipped to handle it. She worked with me, but initially wouldn't commit to paying for the transfer movers for a move I didn't want to do. I had to schedule my own movers and they'd only pay a certain amount. And they would not pay for movers to move me back to my old unit. So I had no choice but to scramble to hire movers, my boyfriend flew in from Cali to help move most of my stuff to keep the mover cost low, and I didn't want to pay movers to move me back, so I had to find another building so I could avoid paying 3 sets of movers. I had to rush to find another place.
The whole ordeal was one of the worst experiences of my life. All of this happened while I was working 10-12 hrs days.
TREATMENT BY THE BUILDING MRG
What made the constant maintenance issues and sudden removal from my home even worse was the building mgr's handling of each interaction. Problems were never her fault - the disturbing smell from the fridge, the incessant clicking sound from the stove, the recurring power outages, etc. we're "non-existent" or my fault. She made no apology about the position I was in, instead required me to sign a full 21 page lease just to transfer units. I was also asked to sign a transfer form excluding the building from paying the full promised mover fees. I was asked to sign another lease for one day (April 1) because my movers would be moving me out after midnight on 3/31 and my new lease in another building didn't start until 4/1. I was also threatened with collections over $6 in ComEd fees left from a prior tenant. I paid for electric on both units during the days I was a resident in each. It's clear all she cares about is collecting rent and lots of paperwork to protect her.
Finally, the unit I transferred to was filthy, there was about as much water pressure as you'd get in a camper, and the bathroom sink didn't drain. Once again, her response to my request to have the place cleaned was nasty and defensive.
Oh and there's a fee for paying your rent online. read more