Marcus from the maintenance team is extremely helpful and flexible. Very friendly and is always…read morevery communicative with me throughout all of my work orders. I have never been able to allow my dog to interact with maintenance before, but Marcus and my dog get along really well and it makes me feel much more comfortable to know if I'm not home things can be repaired with Marcus there. The fact that he also took the time to familiarize himself with my dog is very special to me. He is quick and has great personality! Appreciate everyone at Wilshire (: awesome staff all around been here since 2022

There are a few positives--the location is convenient, the remodeled appliances are nice, and the…read moremaintenance team has been consistently kind and helpful. Unfortunately, that's where the positives end. Management is not located on-site, which creates a major disconnect in communication. Information is often inconsistent, and community policies are not enforced. There is little to no oversight when it comes to amenities--people regularly use the gym and jacuzzi after hours, which leads to frequent noise disturbances for nearby units. On top of that, some members of the leasing team come across as defensive when concerns are raised instead of working toward a solution. It makes it difficult to feel heard as a resident. Overall, the lack of management presence and enforcement significantly impacts the quality of living here. I would not choose to live at another property managed by this company again.

The link below provides a small sample of what living in a non-top floor Harbor Lofts unit sounds…read morelike. The board/hoa conducted an in-unit test that sounded like this, in which they voted unanimously that this is completely normal noise to hear/live with (for clarity, the noise happening in these videos was from the residents of the unit above ours, the test was completed weeks prior). The videos are a bit shaky because their activities were causing our unit to shake (the testing activities shook our unit this way as well). Anyways, by the standards of the powers that be at this complex, this is totally normal noise/activity that all residents are expected to live with 24/7. https://drive.google.com/drive/folders/1hT7eBGBe04OBFh9wMPCDff5UBp0pBsnl

Living at Harbor Lofts has been fantastic! The units are modern with very high ceilings giving the…read morespaces an extra roomy feel. The amenities here are nice: 2 gas BBQ's, pool, spa, a gym and a nice large community patio area with chairs and tables. The place is kept up well and the community is very friendly and very pet friendly! The Board organizes events for the community to socialize. There's a weekly Farmer's Market on the street and tons of great restaurants, bars and breweries within walking distance. It's also great to be able to live walking distance to a Post Office, A UPOS store, A Fed Ex, A grocery store and a drug store. Love it!

Wonderful property! The leasing office staff are wonderful! The amenities are great and always…read moreclean! True luxury apartments! Conveniently located!

I've lived here for 5 years and continue to enjoy living here. The apartments inside are very…read morecomfortable to live in. It is conveniently walkable to Costco, Amazon fresh, and In N Out. Both Teaira and Brandon have been in the leasing office since I've moved in and they've been great and responsive. It's nice to go down and get free coffee in the leasing office and say hello.

I've lived here for total 9 years (lived for first 3 years then moved out to Anaheim, and then came…read moreback here 6 years ago :) As someone's review, this apartment is well maintained and secured. This apartment provides a big patio which is another good pros. that you can not find any other apartments normally. Good neighborhood and pet friendly community are great as well. The manager, Matt, is a very nice and competent manager. I think he is one of the reasons that makes me to stay this apartment. So, I absolutely recommend this apartment :)

Maintenance is very quick to respond. Amazing service. Maintenance manager Erik is the best.read more

It's time to update my review since living here over a year now. I just renewed my lease and it is…read morean increase as you will find everywhere these days. Some things I have learned about the community that would be helpful are the following: If you rent an apartment with the outside patio facing a courtyard and are on a lower level be prepared for early wake up noise from the landscaping team, squirrels everywhere and skunks. Apparently this area has alot of skunk activity and though it is better than last year you will still wake up to that awful smell during the spring time if you have your windows and sliding door open and are on the ground floor. The AC units in the older buildings (I'm in the 297 building) are very loud where the newer ones (closest to Anaheim stadium) are smaller and more efficient and quieter. The older buildings are cheaper and most spacious - they were purchased by Irvine Company and were built by another builder - but you pay the price in utilities. My electric bill in a 2 bedroom last year was over $300 a month. I think next lease renewal I will move to the newer side of the complex for energy efficiency. They put in new smoke detectors this year that are so sensitive you can't get them to turn off for at least 15 minutes. You have to cook with both your AC fan and over the stove fan if you want them to not go off. The office has had a lot of turnover so I don't feel as connected here as I did in Irvine at both Promenade and Westview and emails aren't answered as efficiently but if you stop in they are very nice and helpful. It's just hard to get attached to one person since there is the turnover of staff. Maintenance is the best and I can't say enough about how efficient and caring they have been. The only complaint I have is that we don't have access to the AC filter as I have had in the other communities where you can just change your filter whenever you want (at Promenade you just put the old filter in the hallway and they bring you a new one). Parking is garage parking and is okay but neighbors aren't great. I parked in the wrong spot early on and instead of checking with the office my neighbor had me towed at a grand total of $300 and damage to my brand new electric vehicle. Not a good neighbor for sure. I would have just put a note on their window. EV chargers - the most are in building 297/291 garage. Amazon delivery is the best benefit here that you don't get anywhere else. They deliver packages directly to your door instead of the package lockers which is awesome to have when you live alone or can't lift something heavy. Very pet friendly, two dog parks kept pretty clean. Fireworks from Angel Stadium every Friday night during the season can be seen from the back parking lot. All in all, I'll stay here for a while but thought it would be helpful for others to have some information.

I've been living at Gateway for five years now, and the theft and the lack of support has…read morecompletely blown my mind. Our truck has been broken into twice. Our mailboxes have been broken into six times. This morning, our mailman had to share with us that we most likely will be having to pick up our mail from the post office because the post office has had to pay for the repairs to our mailboxes, and Gateway has not done anything to secure or ramp up security in our building to prevent thieves from breaking into the mailboxes!! right after talking with the mailman, a neighbor of ours just shared with us that their car was broken into last night. We don't feel secure or safe in our home anymore and this really sucks because it seems that gateway doesn't do anything about it. There isn't 24 hour security here and the cameras seem to not be working (we asked for footage after our truck was broken into, nothing was provided). We are moving out of here once this lease is up. What a shame for the amount of rent we pay!!!! What are we paying for???

Highland Pinetree is truly an amazing community. I've lived here for 2 years in both a 1 and 2…read morebedroom and always felt safe, never had a problem with insects, never had a problem with neighbors, and overall had all needs met by the amazing team. If you reach out to the office for ANYTHING, they are always eager to help. Our community director, Heather, is extremely helpful and always planning fun events/contests for residents! Everyone here is amazing and all deserves shoutouts. Edwin, Kathi, Valerie, Enrique, Sal, Angel, and MORE! Thank you for always being available for your residents and being willing to help at a moments notice. You never feel forgotten or pushed to the side here. If it weren't for outgrowing our apartment, we would've stayed here much longer. If you are considering Highland Pinetree, I highly recommend you take the leap and move to this amazing community! :)

I can't say enough great things about the maintenance team in my apartment complex. Every time I…read moreput in a request--big or small--they responds quickly, show up with a positive attitude, and get the job done right the first time. I want to shout out Angie Lopez. Not only is she incredibly skilled, but she's also kind, respectful, and genuinely cares about the residents. She always checks in to make sure everything is working properly and never makes you feel like you're bothering her. It's rare to find someone who takes so much pride in their work, and it makes such a huge difference in the quality of living here. If every apartment community had someone like her, maintenance problems wouldn't feel stressful at all. She deserves all the recognition! Highly recommend this property thanks to her exceptional service.

Lived here for the last year and Tony (the Maintenance Supervisor) is hands down the absolute best…read more He was always quick to take care of any maintenance issues I had and always went above and beyond to make sure we were all good.

I just wanted to take a minute to show mad appreciation for our maintenance supervisor Tony…read moreSanfilippo!!! He's the hardest worker I've ever seen in my life. Anytime you need to fix it. He responds immediately and takes care of the problem right away. Thank you so much, Tony. We all appreciate your hard work!

Another car stolen from the "secured" underground assigned parking! Still no help from the…read moreassociation. Do not pay for security and cameras every month they do no good.

I've been here for 5 years and I love love this place. I love my neighbors, love the area, and…read moreeverything else. This is a great quite place. I'm so mad it has so many bad reviews.

Honestly, I'm not sure why the other reviews are so bad, though I know the management did change…read moreshortly before I moved here. I love my apartment! I have been here a little over a year. They are renovating so if you move here you'll have nice floors, the best appliances (I'm not joking, I've never had a nicer dishwasher or washer/dryer in my life), and brand new bathroom. The manager is great, he's super responsive and they have gone above and beyond to make sure I'm happy and comfortable. There was an issue with a previous tenant in the building smoking, and they didn't hesitate to do what they could to fix the issue, and it's been solved! My utilities are low bc they cover most of them and it's the best bang for your buck in Fullerton. Yes, the building is old, but with the new upgrades being done, it's a non issue. Oh, and I haven't had a bug problem like the other people stated.

Absolutely love it here. I've been living at Amplifi since 2022, and it's been such a positive…read moreexperience. The leasing office team: Jennifer, Rosie, and Joaquin are always friendly, approachable, and genuinely helpful whenever I've needed anything. It really makes a difference when management is both professional and personable. Maintenance has been just as reliable. Jose, Francisco, and the rest of the team are consistently quick to respond and handle everything efficiently without cutting corners. Every morning, I see them out cleaning - scrubbing the grills, mopping the floors, and keeping the hallways looking and smelling fresh. That level of care doesn't go unnoticed. The community feels well-kept and comfortable, and the level of service from both the office and maintenance truly sets this place apart. I truly enjoy living here and would absolutely recommend it to anyone looking for a well-managed and cared-for community.

My family and I have lived at Amplifi Apartments for a year now and we just renewed our lease. From…read morethe very beginning, we've felt so welcomed by the staff. Rosie gave us a tour of all the spaces available, was incredibly helpful, and patient answering any questions we had. The entire process from start to finish went smoothly. Maintenance requests are done in a timely manner, which we appreciate tremendously. We're grateful for the storage spaces offered, the amazing amenities, and that it's dog friendly. Since living here, we've enjoyed the community events they host too such as taco night, pizza, and most recently they had a coffee/matcha cart. We've also utilized renting out the clubhouse for a joint birthday celebration. It's been such a joy living here and I hope we're able to stay for a long time. I highly recommend Amplifi if you're looking for a safe, gated community, that's beautiful, and close to downtown Fullerton.