I am a new customer. I checked their website and picked Beth for a wash, cut and blow dry. When I…read morecalled to make my appointment the receptionist had me leave my phone number and said Beth would call me back. Beth did not call me back. Who is this Beth? A stylist to the stars in Hollywood for crying out loud? I should wait for over 24 hours or more for Beth to call me back? No one called me back from the Allure Salon. What a joke.

I cannot speak to full styling, nor what the place is like on a normal day. But today one of their…read morestylists did me a huge favor! We are in town for a wedding and I forgot my hair tools so I needed a blow out and straighten of my curls on this hot day. Even though most stylists were on vacation, and she had at least 4 clients in and out in the time I was there, Serenity balanced all of us with ease and professionalism. And my hair was done great and within an hour! The space is designed well, clean, and comfortable. If I lived in the area, based on this experience, I'd probably wind up making this my home salon. Sturbridge and southbridge residents should check out it.

I had a great first experience. Went in for roots and a trim and it's been much longer than my…read moreprecious hair salons to have to make another appointment- great with the ability to use Vagaro and book my appointments and reschedule when needed. Morgan was just wonderful and listened to my concerns- she gave me a great hydro mask that my dry hair desperately needed. I will be going back for my follow ups !!

I screwed up and realized I forgot to book an appointment for my daughters hair for her first…read morecommunion. I came in the day before and asked and they understandably did not have any appointments. Faith then offered to open the salon on a Saturday a 1/2 hour early to make my daughters day special. Thanks so much!

Christy's team is FABULOUS! I had contacted Christy rather late in the game and she worked with me…read moreto get a fabulous makeup artist up to Portsmouth, NH for our wedding. Alexandra was amazing! Everyone's makeup was fabulous, all my girls felt like princesses. I teared up a few different times on my wedding day and my makeup remained flawless! I didn't want to take it off! If I could give Christy's team more than 5 stars I would. It is worth the money to not have to worry about your makeup at all...you will not be disappointed!

Christy & her team are incredible! They did the hair and makeup for my wedding that included…read moremyself, 5 bridesmaids, and two mothers - we all looked and felt so beautiful! Their desire to make you look and feel your best was palpable and did not disappoint! Cannot recommend them enough!

Yikes, this was an experience! I booked five nail services - 2 gel manicures, 1 dip manicure, 1…read moreregular polish OR dip mani and regular polish pedi for the Friday before my wedding. I actually tried to book elsewhere (a month in advance) and they were completely full, which at the time I thought was weird, but after this experience, I'm guessing literally everybody in this area goes to the other location. When we arrived, we thought it was cute, very different than the normal salons we go to, but cozy and we were offered cucumber water which was a nice touch. There were two girls who would be doing all five services and one of them, Cece, was VERY hung up on the designated schedule they had created of who was going when and with which person, despite asking if the one person getting two services could start before the others. We also asked if the one who I booked for regular polish mani or dip mani could proceed with the dip and they told us they did not have time to do it. Cece told us she was unsure how everything was going to get done due to having to get back to tending the desk after two services, despite, being reassured on the phone when booking, they would be able to complete all five services before 1:30pm. From here, it just went downhill. The first red flag was when one of my bridesmaids stated she wanted a French manicure with chrome, and Cece asked the other girl (unsure of her name) what colors to use for a French and what chrome was. The second red flag was when she put the aluminum foil on this same bridesmaids fingers to take off her gel polish, and after doing so, began asking about shaping and color despite there still being gel on her fingers. This bridesmaid and I get our nails done every three weeks with gel and thus are very seasoned with the process and know drilling the gel off our fingers is necessary. When we stated this, Cece simply said she did not have a drill, which then proceeded to her having the two of us sit 30+ minutes with aluminum foil and nail polish remover on our fingers that did absolutely nothing. When I reiterated this to Cece, she said "well that is how they told me to do it." While this was going on, she completed one of my other bridesmaids pedicure who stated she was filing her skin opposed to her toes, and the finished product was wrinkly and very poorly done. In addition to this, the other girl was doing the bridesmaid who was getting dip. An hour and 45 minutes into our appointment, the only thing done was my bridesmaids regular polish pedicure, while the other four of us all had partial work done. Eventually I asked the other girl what the drill situation was because I knew me and one other bridesmaid would be unable to walk out of this salon with the nails we intended without a drill. She assured us she would complete the three of our services - the two gel manicures and the dip manicure, fine. We actually felt bad for this other girl because she ended up having to do far more than she initially probably intended, which was evident because she was shaking when doing mine and the other bridesmaids gel manicures. Miraculously, the two gel manicures came out really well and we were happy with them, however the dip manicure, the regular pedi and mani were honestly some of the worst work I have ever seen. As I mentioned, the pedi was wrinkly and gloopy. The regular mani was even worse, my bridesmaid also requested a French and when the lines were wobbly and uneven, she requested it be redone with just white polish. Cece literally did every single finger with the fine tip brush used for French tips to paint her entire fingernails... once again, they came out horrible, and based on the outcome, I honestly cannot imagine this woman has ever painted nails in her life, and I am not being drastic, we compared them to a 12 year old who did her own nails at the wedding, and hers were better. They were so bad, this bridesmaid literally went out and bought white nail polish and re-did them herself the same night. I have no idea what happened with the dip, especially because the other woman succeeded on our gel manicures, but the bridesmaid who got dip's fingers look horrible, her nails are SO thick, and while she requested an ombre, there is nothing of the sort. It came out to $255 and I tipped 15%. I would say in general, that total is reasonable for those services, however, for the quality of 3 of them, I SIGNIFICANTLY overpaid, and I should have actually looked at the regular mani, pedi, and dip a bit more closely before checking out. I am astounded this place advertises itself as a nail salon, because it was quite frankly the worst place I could have picked for bridal nails before my wedding. Future brides, beware, I strongly advise steering clear of this place for nails specifically, I cannot speak on hair or any other services they offer.

My review is solely for my personal experience with Tracey r. , esthetician for waxing and so far I…read moreabsolutely love all of the body and facial waxing I've gotten. She is very thorough and the time in between waxes is much longer than some other places I've had. Also just love this place in general and I arrive early on purpose to have coffee and sometimes champagne before my appointments. Such a nice ambiance. Love the retail products and I can't wait to come back for more services like hair and nails.

My entire family gets their hair done here. The owner and her stylists are all very friendly and…read morekeep to their schedules without the clients feeling rushed. They all do a quick consult before every haircut/treatment to ensure the client's satisfaction. I have never had bad service here and the place is immaculate!

This salon was demeaning and cult-like in demanding I be on a wait list till approved after I…read morestopped in one day to say hi and check it out. I left there feeling upset and appalled. Who the hell do they think they are?

I had such a good experience getting a lash lift done here! My appointment was scheduled for the…read moremiddle of a snow storm and Yessie was very accommodating, letting me come earlier before the snow got too bad. She did a wonderful job with my lash lift and was just very kind and friendly. Prices are very competitive and booking is easy online. Great location in Sturbridge with plenty of parking. Highly recommend!

It was my first visit to this small, intimate, friendly salon. Yessie did a great job cutting and…read morestyling my hair to my liking, checking with me numerous times during the cutting so I'd be satisfied ..... and the price was so reasonable. I will definitely be a repeat customer.

I went in for a quote for a simple all over dye and cut. I was told it would cost around $180-240…read more The woman was nice and friendly, but after checking around at other salons it would only cost around $100. I recommend checking other businesses for prices before going to Finally Lisa's.

Just found this awesome place for my hair right in Southbridge!! Olivia did my cut and foil-iage…read more(foils with balayage) for the first time since COVID and I am so happy with the end results!!! She did such a great job, is very knowledgeable, and totally got exactly what I was looking for: something low maintenance like balayage but with the "pop" of highlights you get from foils. I am so excited I found Olivia and this salon and I can't wait to go back! I definitely recommend to anyway in the area!

Shelby is an extremely professional and talented hair stylist. She is always conscientious of her…read moreclients needs and does her very best to make every client feel welcome and comfortable, while also making them look amazing! I have known Shelby and relied on her for years to treat my hair and advise the products I buy. I would recommend Shelby because of her extensive knowledge and education of her profession, many years or experience and her fantastic personality!

Service, professionalism, and skill all above par. The staff is super friendly and always provides…read morea thorough consult. My hair never looked so good! They are not "hair dressers", they are stylists!

This lovely little salon offers a welcoming setting for your salon needs. Phoebe was a delight,…read more warm and welcoming. I came in for a wash and blow. Her scalp massage was very nice with a basic blow out.

Such a great experience, joli did my hair so well I got a trim and a blowout and my hair felt like…read moreSilk. Centrally located Beautiful salon great professional caring staff. Can't get better than this Salon 769 highly recommended.