I love brown bear. Grew up with my parents only washing their cars there. My review is only for…read morethis location. This brown bear has some very unprofessional employees. There is a guy with glasses that works there. Makes me very uncomfortable. Keeps staring at my body and asks very personal unprofessional questions. Are you single? what would you like to do on the first date? can I take you on a date? I just graduated with IT degree can we celebrate? I mean seriously dude. Other employees hear it and just laugh! How is this allowed? I just want my Altima washed dude! I won't be going there again!

I paid to have my car washed at Brown Bear in Des Moines, and this is what my car looked like when…read morethey were done. I offered to pay them to do it again if they would do a better this time. She said there's no guarantee that it would come out any better if I paid them to do it again I said then maybe they should have a sign that says "maybe we'll clean your car Wash" She said I was welcome to go somewhere else!

No .ore ability for the foaming paint protector, some stalls didnt have the brush, and I couldn't…read moreeven tell if there was soap being dispensed. It looked like it was just plain water, and the lack of any difference in the before and after results seems to bear that out. Might was well wait for a rainy day and sprinkle some car wash soap on your car befkre driving. That seems as if it would be as effective.

Worst car wash ever, 4 dollars to start the wash, no soap came out of the brush so all I did was…read morespread the dirt around. No personal to help customers out. The place needs attention.

Booked a mobile appointment for my husband as his very first Father's Day gift…read more Thought we were good to go until I received a call and a text at 9pm the night before our morning appointment telling me that they would need to reschedule as well as charge me an additional $100+ fee for travel. I made my appointment 2 weeks prior so the fact that I wasn't made aware of this fee until the night before the service is crazy. I opted to cancel my appointment all together, I'm not a fan of how they manage their business. I'm also super disappointed that the gift my husband was so excited for won't happen until I can find someone else to detailed his truck - hopefully someone more reliable.

This has been by far the best detailing experience I've ever had. Scheduling was a breeze…read more Technician arrived on time, great communication and the detail job was just incredible. I had a bunch of surfaces that had pet hair and dirt/sand from a few beach+camping trips. The car was left spotless! It really felt like getting into a new car. I'm still in awe! Thank you

Bait and switch. They have cheaper gas but you need to buy a car wash for that price.read more

This would be zero stars if I could. I usually go to another car wash but it was closed for…read morerepaving. I was picking up my kids from the airport and needed a quick wash. I have a brand new car (only a few weeks old) so when i drove up to it i could see that it was an old car wash. Almost backed out but someone pulled in behind me. Went through and then stopped at Riteaid. When i got out i saw scratches on my hood. Since its a brand new car, i saw them right away. Of course, i called them right away and went back to show them and they said that it was no way their fault. Wasn't expecting them to own up to it, but when they lied about their insurance, i decided im going to contact an attorney. On top of all of that, my car was far from being clean. This is a car wash that is for those that don't care about ther vehicles. Stay away if you do care.

I went to the elephant car wash because a friend of mine recommended it. I saw her car and it was…read moredone beautifully. I was very impressed. So, I decided to take my car and when I got my car, it looked really nice and I didn't have time to check everything because I was getting ready to go to an appointment. So after my appointment, I checked my car and everything was nice and I was happy until I looked in the back; this is what I saw... the back of the car was dusty has not been cleaned at all! Will I go back to elephant car wash ? No, I don't think so. $41.00

This place is trash. They used to be the best car wash in town. F- absolutely garbage. The old…read morewhite dude that guides people in the car, wash and scrubs, your wheels and tires on Sunday 4th, 2024 was yelling jumping in the air Stomping and being intimidating towards customers. I have never seen anything like it.

At all of my visits, I received outstanding customer service. My most recent visit, my license…read moreplate screws somehow fell off in the wash. The manager Sergio took his time to look for it; he gave me two dollars to go buy, new screws; and, he gave me a plate holder to put it my license plate plates. I have never encountered such a professional manager at Brown beer. He was very personable; easy to talk to; and a genuine care for customers. One would think he went above and beyond, but it seems to be the norm for him. Definitely knows how to diffuse a situation. I wasn't even upset, but he went out of his way and I greatly appreciate him!

Great car wash. Easy to self-pay and drive through. Self-dry here…read more Part of the Chevron. Easy to get in and out with some spots for people to dry off their cars or use the vacuums. They offer a discount for being a member for the year.

this place SUCKS!!! worst car wash i've been to in 40 years and im only 20. everytime me and my…read morefriends come here our cars never get clean and two of the three vacuums don't work. not to mention soap hardly ever comes out of the brushes. if you hate yourself give this place a shot but if you are a normal civilian avoid this place and go to another car wa

OK this wasn't the best car wash in the World due to the fact that it was pretty old, and the first…read moretime I sent my car through it didn't get my car clean. The reason I am giving this 4 stars is because the owner was really really nice. I'm not sure if he was just being nice to me because I had on a short skirt, but I'm not complaining. When he saw that my car was still dirty after the 1st time through he sent me through again for free and up-graded me to the most expensive wash. He also rubbed off all the extra water left on my car after it was done. Then gave me $ to vacuum out my car. What a nice guy! 8/1/2007 Well I hate to say this but this wash just went down some stars. I sent my husband there to get his car washed and it din't get it clean. The owner is nice and thats about all this place has goin for it. Sorry man!

I just needed a couple of panels replaced on the driver's seat of my Outlback. These folks gave me…read morea quote of $300 and did it in 2.5 hours while I waited. Excellent workmanship. They matched the color perfectly. I could not tell the new panels from the old.

We requested the headliner replaced and the front driver seat upholstered…read more Travis and the team did an excellent job. Travis was honest and down to earth when he explained the process to us. We also appreciate the top notch quality of work. The value is unbeatable. GR

I could not be happier with the service I received at Jim's Detail in SeaTac. I have a convertible…read morecamaro that I had neglected for a few years. It had a cheap cover on it that was just holding water on it. It had mold on the dashboard, doors and floor and there was a green slime on the convertible top that I could not remove. I chose the level 3 cleaning (no ozone). I am amazed at how clean my car is. It looks brand new. The convertible top is back to gleaming black and the rest of the car, inside and out, is just shining clean. The cleaning was done a couple months ago and it is still awesome. I highly recommend this shop!

Stopped by for a hand wash yesterday and I regret it…read more I get that black cars will get micro scratches/swirls, which is why I avoid automatic car washes, but this is excessive from a single wash. My car is 3 years old (15k miles), never been in an automatic wash, and this is what it looks like now. Disappointed as Jim's has pretty high reviews for some reason.

A bird went poo on my car. It was gross so I needed a car wash. I went to the one off Auburn Way,…read morenorth of auto row. This car wash was under construction for the longest time but now it's open. I didn't want to use self-service so I tried the touchless car wash. Fancy. One thing I learned is that if you're in line and there's a car in front of you getting washed keep your windows up because you'll get backwash mist. Pffft, pffft, pffft. Blech! Go through the payment process after they leave the tunnel. I got the Beary Clean. Once in the tunnel it was like an EDM concert with all the colorful lights flashing. Water pressure was pretty good. Blow dry was weak. Their front lot had enough space to park and do a walk around inspection + detail as needed so that was nice. They didn't have fresh yellow towels so bring your own or buy some blue ones at the vending machine. They also sell the Brown Bear air fresheners. They're so cute. I know my fellow locals on the road when I see the yellow bear on their rear view mirrors :)

Don't even attempt to go here last year it was shut down for months for remodel, this year the self…read moreservice side and vacuums are shut down AGAIN probably for months again.