They diagnosed the problem quickly and were able to fix it very fast. Great work and fair prices…read moreand a famly business.

Great communication. Was able to diagnose the problem quickly. Explained the service need. Overall…read moreexcellent service.

So here's the scoop--several years ago we had another company come out and replace our pipes in our…read moreold house. They did a good job but when I asked them about some follow up work, most notably the stack drain in our home (which was beginning to rust where it takes an 90 degree turn) the guy who did the work (not the initial guy we worked with over there) quoted us a really high number for the repair and basically instilled the fear of God in us re: the job (e.g, it's going to go any minute now, it's going to take tearing apart your kitchen to get to this stack, it's going to cost a scary amount of money, etc). Needless to say, as first time homeowners my husband and I were pretty terrified and didn't have the money or the energy to deal with demos, renovations of our kitchen, etc. So we did what any normal person would do in this scenario--we ignored it! And so we basically pretended the problem didn't exist for 2.5 years, all the while holding our breath that this thing was going to leak at any moment. Finally, I got so nervous about this that I decided to be brave and get a second opinion so I sent the awesome folks at Lenox a message here through Yelp (via the new "get a quote" function. Try it, it's awesome!) to just see what they had to say and through messages we set up a time today for them to come by and take a look. I'm SO glad we did this. Chris came promptly at 1pm (we were given a window of 1-3pm) and took a look. And praise be, he told us the problem was not that bad and we had several more years in it before we really need to do it (the complete opposite of the other guy who was trying to get us to commit to a multi thousand dollar job in a matter of months). He told us he'd recommend that we wait a bit longer and replace it when we plan on doing some other home renovations (which we've been talking about doing in the next few years anyway). He said they'd be happy to do it for us if we wanted but it wasn't really necessary yet so why rush it and do demo twice if we don't need to. Basically he really put our fears at ease and gave us a more workable timeline, which made is so much less stressed about it. What I really loved, though, was how complimentary he was about our house and how he didn't seem phased by the job itself. We've had so many contractors, plumbers, etc, give us a hard time re: our nearly century old home and complain about how much extra work these types of jobs are. The previous plumber who did the pipe replacement just moaned the entire time about the job (I'm beginning to think he didn't want to do the job which was why he made it sound so terrible). Not Chris, he loved the character within our home and seemed really supportive of making sure we do it the right way to keep the integrity of the home intact. So so grateful! So we've decided to hold off on that job for a bit longer. But in the meantime I did ask him about a leaky faucet we have in the basement bathroom sink. He took a look and is going to email me a few quotes with two options: replacing the faucet altogether and just repairing it. We'll have them come out soon to work on it and I'll update the review once this is done but I have full confidence they'll do a great job.

My fiancé was quoted a price of $216 by Patrick to replace a bathroom vanity. In the meantime,…read morewater lines broke and wanted to hire this business to repair all plumbing issues. Calls were met with indecisiveness and skittishness; they never came back to finish the job.

Fixed when another company had come and gave an estimate that was outrageous, and had recommended…read morereplacement instead.

Last year, I gave this company 5 stars and now it's 1, but I guess it all depends on who you get to…read morecome out. I just had such a terrible experience with Cummings Plumbing that I will not be using them again. Nick, the plumber who came to my home, was unprofessional and made the whole situation uncomfortable. First, he was cursing constantly while working, very inappropriate, especially with my kids in the house. It was really unsettling to have that kind of language in my house and it left me feeling uneasy as my husband wasn't home. To make matters worse, he didn't even tell me he broke the panel he needed to remove to access the plumbing behind the shower. I only found out after the fact when I saw the damage. On top of that, he removed shelving and clothing rods to get to the panel, but didn't bother to put anything back in place. He just left everything scattered on the floor, including my clothes! It was disrespectful and left me with a mess to clean up on top of everything else. I expected a lot more professionalism, especially for the price I paid. I will not be using Cummings Plumbing again and definitely would not recommend them to others.

They were out on Sunday evening when all hardware stores were closed. Had parts needed to finish…read morehot water tank installation. Great job and great service. They are truly a 24/7 company. Even on Sunday night and holidays. John J

Jordan and Mason came out the same day I called and were very efficient with good communication…read more They told me the best way to keep the drains cleaner in the future which I was wondering about. Since I don't do any plumbing myself, I didn't mind the price. I will use them again and recommend. Thank you.

It is no mistake that Chris has an exclusively five star rating- I wish I could give 10!! Chris is…read moreunbelievably responsive, professional, effective, and just a joy of a person. I texted him this morning with three issues- not only was he able to swing by this same afternoon, but he solved all three within an hour! I've used Chris for several plumbing issues and truly I will go to no one else for any of my handyman needs. His expertise is remarkable, his eye for detail unmatched, and his prices fair. Truly while it's never fun to have a problem in need of fixing, it's made immeasurably better by knowing I can call Chris. Hire him! :)

I set this appointment while I was out of town... Chris showed up promptly as scheduled and…read morecompleted a repair on the same visit - actually to repairs! Competitive prices and great service would highly recommend.

waterworks came out next day after I called. They were on time called ahead to verify that I would…read morebe home. Bryan the service tech was very polite and knowledgeable about my plumbing issues. I would highly recommend Bryan and. the waterworks crew for any of your plumbing problems. Thank you so very much

Called for drain cleaning. Professional, knowledgeable, and fair pricing. I would hire them again.read more

My basement drain backed up this morning. I called Burtons at 11:50am and they sent Justin Moore…read more It's 2:30pm and everything's done. Came, fixed it, left. $154. Couldn't have had a better experience. The best. Use the coupon on their website.

Amazing! Perfection! Wonderful experience from start to finish. They went above and beyond any…read moreexpectations we had. Burton's does great work!

I gave Thornton and grooms a second chance to complete my AC inspection. They arrived as scheduled,…read moreI was the first call of the day the service man, Kyle was thorough and provided me with a step-by-step analysis of my AC. I decided to sign up for the yearly service plan, because of the quality services that I receive from Kyle. My original assessment of Thornton grooms was a one star, but I've upgraded it to a five star based on this appointment that I had today. The only thing that I could recommend for future appointments is that Thornton and grooms provide a two hour window for serviceman to come out. Otherwise, I can highly recommend this company.

The plumbers are good. Prices are very very high, but if you pay more to get on the "plan", they…read moreare just very high. When you wait all day and they they don't show up, all they say is oops we forgot.

I use RRP for my business and residential services. We made an upstairs laundry room and Robert…read moredid all the plumbing work. He is honest, reliable, and has the best prices! Highly recommend!

Robert was a pleasure to work with. He explained the "why's" and "how's" of our water backup sump…read morepump install and made me feel I had indeed called the best plumber for the job. The work was done efficiently, cleanly and with consideration to our needs. It didn't hurt that his quote was also the most fair. In a field where there are many, many choices; knowing that you made the best one is worth more than you know. Feel confident in choosing Restoration & Recovery Plumbing. I can't recommend them highly enough.

Sewer line was clogged. They were able to come out the next day. They used the power auger and…read morefound roots about 40' away from the house. Once it was cleared they ran a camera and showed me where all the roots are coming in. Friendly repairman who answered lots of questions I had (get your monies worth people, ask them questions!) It was steep at $423, but he gave me some top money saving advice.

Horrible. Had a bathroom clog. Charged us $900 but refused to use an expandable cutter. Had another…read moreback up and now they are now trying to sell us new pipes for $2500. Not trustworthy.