Ac went out on Sunday. Set up an appt for Monday afternoon. Got a call around 2 letting me know…read morethat the tech is on their way. The tech Jon was professional and quick. Determined the part. Had someone run the part to him. Fixed and back up running 100%. I found the price to be comparable to other shops / what I see online for services. The big difference is promptness and good communication. When it is 95 out that is what matters most!

Had a tech out just now to repair my AC, which is only four years old. He couldn't determine what…read morewas wrong and charging me $107 for basically nothing. Told me that the problem was probably dogwood but was going to charge me an additional $99 to clean that out! I called the office for verification and they told me that cleaning is extra. Beware! Do not hire this company they charge way too much for no service at all so disappointed!

Rick Wald is a master plumber and a great technician. He inspected and fixed all my faucets,…read moretoilets, etc. when I received a large water bill. Timely and competent.

A week ago I called Master Sprinkler and asked for an estimate. Gave them my address and…read morecrossroads. A week later no response. I called back to ask why a serviceman hasn't responded. She replayed with, let me have your name and phone number. I said, don't you need the business right now? She replied with, well actually sir no. We aren't doing any more sprinkling systems until next year. I found It a waist of time. I'm having my lawn re landscaped next month. If this is how you are treated in the beginning, I would stay away.

I am probably the least handy guy on the planet. If I try a DIY project, I can turn a $200 repair…read moreinto a $1,000 catastrophe in about two minutes. My A/C went out during a stretch of 90-degree weather. The company gave me a price to repair it and a price to replace it. Since the unit was 20 years old, I decided replacement made the most sense. What was supposed to be a straightforward job that would take a few hours turned into two full 10-hour days. Once they got into it, they found the ductwork was a complete mess and ended up doing far more work than anyone expected. I was convinced the final bill was going to be much higher because of everything they had to fix. Nope. They honored the original quote down to the penny. They were professional, hardworking, honest, and treated my home with respect. I trusted them enough to leave them in my house while I was gone, and they earned that trust. It's rare to find a company that stands behind its word like this. I wouldn't hesitate to recommend them to anyone. Great guys, great work, and a great experience. Five stars.

I cannot say enough good things about this company. We need to call them every few months for old…read moreplumbing issues on our old house. They are so quick, so kind and very reasonably priced. We can't thank them enough for all the work they have done in our house!

Wow! This guy saved the day! I thought I was going to have to cancel a dog adoption event because…read moreof a sewer back up. The young man was on time, professional, and explained everything. Because of Pat's we can move forward with our adoption event! Can't thank them enough! From now on they will be the ONLY call I make for these kinds of problems!

I recently saw a deal to have my sewer and storm trap snaked for $200, so I called and made an…read moreapp. A young man came out to my house today. He was Friendly, Professional and Courteous !! He explained everything that he was doing. He was careful and considerate about not getting soil all over my floor!!! I AM VERY PLEASED WITH HIS SERVICES ....and I HIGHLY RECOMMEND THEM !!

another positive experience with dynamic drains. i called and they were able to send a technician…read moreout within hours , Brian was professional, nice, explained everything along the way during the process, and made triple sure our problem was solved before he left. cleaned his work area. great guy, great company. fair price. no complaints

We've had Dynamic Drains out three times in the span of a couple of weeks (when it rains it pours,…read moreright?) and they were great each time! First visit: our 100+ year old home has been dishwasherless since we moved in 13 years ago (mo one made the move to install one before us and we kept putting it off until this year). Years ago we had had some drains and lines replaced and asked the previous plumbers we hired for that job to get it ready for dishwasher, too. So we always thought it was ready to go once we picked one out. Came to find, day of delivery, that they did NOT do this, so we had to call someone to come do it. Enter Dynamic Drains. We were able to secure an appointment quickly and when they arrived they were friendly and professional, installing a beautiful new water line to feed our new, dormant dishwasher the freshwater it craved. The dishwasher needed a bit of finessing into the space we had carved out so they didn't hook that part up, but the line looked and worked great. Eventually we had a handyman come and do the rest and it's been working beautifully since. SECOND VISIT: The soup incident. Some leftover soup was dumped into the sink and caused a clog. Enter Dynamic Drains, just a few weeks later, with a snake to clean it out. The technician then (Chris I believe was his name) was really friendly, kind, and diligent. He ran several sinkfuls of water through the snaked drain to make sure it was going as it should and it went downstairs to make sure there were no leaks or drips. After the drain was moving again we also realized that our disposal was dead. Not sure if that's why the soup clogged or if the clog killed it but either way... VISIT THREE: Tech couldn't fix the disposal since we didn't have a replacement and he didn't quite have time in his schedule to get us in in that moment. All good, didn't expect that! Amazingly right after he left my husband saw a great disposal on sale at Costco and he snatched it up. Called Dynamic Drains to schedule a follow up and they said they could come a few days later. Great! THEN, about an hour later, another plumber called and said they had some time in their schedule and could come by then. I was out at the time but my husband navigated that with them and by the time I got home we had a new, purring garbage disposal properly installed. And since it was considered same day they waived the additional appointment fees. YES! We still have a few other things we need done, new faucets in the kitchen and bathroom in particular, and luckily Dynamic Drains does that (and then some!) too. We'll definitely be calling them for that follow up as soon as time allows! Highly, highly, HIGHLY recommend!

Prompt, thorough, professional. Even showed me a fix I can do myself next time. Family business,…read morefairly priced. Both Ed and Brian (father and son) have been out for repairs. Great job every time!

Mike came to our kitchen faucet emergency. Very professional and 'understandable'…read more The new Kohler is so sleek, efficient and very secure! Thank you, Mike.

I had a leak in my basement and knew I needed some pipes replaced. I knew it was going to be an…read moreinvolved project yet needed to be done to prevent further issues. I also needed a few faucets changed out. I knew it was going to cost $$$ but wanted to make sure I had quality work done without getting ripped off. I followed the recommendations of a few people and had olde towne plumbing replace pipes in my basement, install some shut off valves, and replace two bathroom faucets. I am SO HAPPY I went with them. I felt the price, professionalism and quality of the work was well worth the price they quoted/charged me. There were no surprises or upcharging and everything was discussed beforehand. If I ever need plumbing work, I will not hesitate to go with olde towne plumbing. Thank you Olde Towne plumbing!!!

This company installed shower hardware in such a way that the water cannot get hot, did not return…read morecalls or emails to have this remedied, did not respond to BBB, shows on website it is BBB certified but is not, did not return calls from the Township. Worst company I have ever dealt with

called in the morning for a clogged bathroom sink. The technician was at my house within an hour…read moreand rectified the issue within 30 minutes. Everyone I spoke with was kind and respectful. I paid less than I expected which was also pleasantly surprising. I wouldn't hesitate to recommend this company or use them again.

first, despite our name, we're real people…read more We had a blockage in our kitchen sink yesterday evening in Ypsilanti. I pulled off the trap and saw it was clear, meaning the problem was farther down. So... time for the professionals.. Called our usual plumber who suggested contacting MPR. Told the dispatcher, and she scheduled a visit Fri afternoon. Don't recall his name... but he got here, did a quality job with a _loooooong_ snake, put everything back. Professional and top notch. oh, competitive pricing, too ($250), Yeah, you can probably find someone cheaper but that's always a significant risk.