Elaine here at Mail Bank is wonderful! It was great to know that my packages and mail were safe for…read morea very reasonable monthly fee. Can't recommend their services enough, even if you're just thinking about getting a mailbox I'd recommend going down and talking to her and Kim. It's absolutely worth it!

This mail location is beyond fantastic. Our family had to get some very fragile items shipped and…read morequickly. Kim at Mail Bank, was patient, kind, helpful and did a fantastic job both wrapping fragile items, and helping us understand how we could package things in a way that would most serve our financial needs. If you don't want to deal with the long line at other locations, look no further - this is the place to go! You will get truly great customer service here. I personally want to thank everyone at Mail Bank for the way in which you helped us.

It appears this UPS store on Menaul is under new management...... nice to see. It was disappointing…read morein the past to see talented and knowledgeable employees leave. Mr Asif A is making changes for the better. He is supportive of his staff. He was super helpful in assisting me to locate a package i had misplaced in a recent move. He gave all the credit to his staff. I wish him and his team all the best. He really cares. He is a leader.

Devin was able to sell the print label services and expeditiously send my package on its way.read more

Don't go. It's a fake store. Looks good , feels good , but if you need to printing something there…read moreyou can't d cuz the WiFi doesn't work. Then you could email to them but ir costs More that way. No.

Helpful staff, not a long wait, good price…read more Was using print and go service, employee was helpful since procedure seemed a little complicated

This place is so clean and the staff is very friendly and nice…read more Signor was very helpful with acknowledging me about all the services.Chris the manager always gos out of his way to help. Joey was amazing at packing my shipment for me. I highly recommend this location. Prices are amazing as well for the quality you get.

They are not helpful and are condescending to their customers. The manager was extremely rude and…read morewas not going out of his way to resolve my issue. He should not be in a managerial position.

I've used this FedEx Print & Ship Center twice now (my wife uses it more often and likes it a lot)…read moreand my experience is that they're pretty efficient but that their phone game is unfortunate. Today I dropped off a package with a pre-printed label: although it was a "special circumstances" package requiring notification of the Fed Ex employees, I was out the door in under two minutes (probably closer to one). Fantastic - could never ask for better. The phone situation - ah, well - you've got to go through a phone tree and the fellow who eventually answered today was not the caliber of employee I usually associate with the successful Federal Express business. It happens. The value? Well, it's FedEx - it costs what it costs. It's generally reliable and I'm delighted that it's not the world of 50 years ago when it comes to package delivery. Anyhow, only downside was the phone experience - I'm not sure why the rating for this business is presently so low, but my experiences have been pretty good and I will certainly use this place in the future.

Staff doesn't even look at or acknowledge you when you walk in. I've been 4 times in the past month…read moreand the service has only gotten worse. Employees continue their conversations before they come to the counter to help. The prints outs were fine, but something I have paid for online should not take that long just to pick up.

We looked at stores online and went to the Juan Tabo location but it was closed down. The next…read moreclosest location was on Menaul. Danielle was SUPER patient and informative, guiding me on how to scan my tax documents. The store was busy but clean and efficient. The pricing for scanning was really reasonable too. We were in and out quickly.

Not sure why they are closed at 8:30 AM when their advertised hours are 8-8. Some people really…read moreneed these services for work. This is an undependable location.

Yesterday (wed, 27 August 2025)I made a sale on eBay and prepared my items in a Sterilite brand…read moresturdy plastic tote. I frequently buy and sell auto parts on eBay, and many of the items I receive are shipped in similar totes. In fact, I originally received this very tote from UPS when it was used to deliver a transmission to me. I secured the lid with 16 cable straps so there was no way it could open. eBay directed me to the closest UPS store, so I drove there with the tote. At UPS Store #0105, the manager refused to accept my package and insisted that I purchase one of their boxes for $97. After a lengthy discussion, I asked them to provide a written statement confirming their refusal, which they declined to do. I then took the same tote to another UPS location, where it was accepted in less than 30 seconds. For context, the package weighed 51 pounds and qualified as a heavy package. When I explained that UPS accepts plastic totes as shipping containers, I was told they weren't sure if the driver would accept it. So is the issue the material or the size of the tote? Their uncertainty made it clear that they were making decisions without knowing UPS policy. In reality, it seemed they simply didn't want to accept it because of its larger size. Education is key. I strongly recommend that the management ensure staff are properly trained to handle shipments according to UPS policy.

Great communication and assistance on shipping boxes and printing docs. They called me to ask…read morepertinent questions before I arrived to pick up a print job to be sure it was right. They are friendly and attentive. All around quality.

This is the post office across the street from my house, and as an avid letter writer with several…read morepen pals, I am in here ALL. THE. TIME. They always have patience and answers for my many postage questions ("How much does it cost to send a non-machinable letter to Argentina?", "Where can I find the Robert Panara Deaf Education stamps?", "Do I have to include 'China' in the address of a letter to Hong Kong?") To top it all off, this is where Kelly, my mail carrier, is based. Kelly is amazing. She goes WAY above and beyond. I'm going to paste in a story of a mail SNAFU that happened to me about a year ago. If you don't want to read a long explanation of why Kelly is amazing, feel free to stop now and just know this post office is a damn good one. Okay buckle up because this is a rollercoaster of a story: I spent the last two weeks hand-addressing (in calligraphy) 80 wedding invitations. They were beautiful. This morning I put them in the mailbox before I went to work - I was so excited to finally get them out to my family and friends. I even put in a card with a small gift for my mail carrier, thanking them for managing my invitations. When I got home, I found a note in my mailbox from my mail carrier (an amazing woman named Kelly), explaining that she had found my mailbox open and empty. Later on her route, she had found some of my invitations, a few open and wet on another street in our neighborhood. She left her phone number and told me to call her when I got home. I was so freaked out - clearly my invites had been stolen. When I called, I was in a bit of a state, crying because of how much work I put into hand lettering all the envelopes and thinking that many would be lost. Even though she was off for the day, she went back to her post office to pick up what she had managed to find and bring them over to me. They were ALL THERE! I have to re-address a few, but they were there! It turns out that another kind soul (a nice man named Martin) found them stacked on top of a big group of mailboxes near his home a few streets away from ours. He collected the ones that had blown away and put rocks on top. Then he explained what had happened to Kelly the mail carrier who related it to us. I can't believe the crazy rollercoaster of emotions I've been on since I got home from work today. I was so unbelievably angry that some cruel person would steal 80 wedding invitations just to look for money. Then I was relieved and amazed at the kindness of my neighbors (Kelly lives nearby too). Faith in humanity restored! Also, from now on, I will take important things to the post office when I need to send them.

Worst service, rude, unprofessional never solved my problem treated like a problem when they are…read morethe ones that didn't do their job correctly

Every time I go inside someone or something had died in the the restroom place always stinksread more

You wanted to charge me over $100 to post a $9 boomerang The USPS did it for $11. You suckread more