This place is horrible. I fell today because of the way it's painted around the mail boxes outside. So the saga begins with a phone call yesterday to ask if they do money orders because I had to have that to pay for my state board exam. Yes, they do, but they fail to mention you can't use your debit card. The owner (he claimed his name is ERIC) sent me off to an ATM to get cash I needed for money orders. I can sorta make sense of that in my mind. When I returned with cash for a 118.00 money order, the long-haired dude rang it twice and said that it would be 237.00. I said for what? OMG, do they charge that much as a fee? He got flustered and couldn't figure out how to fix the transaction. I WAS mumbling under my breath. You'd think they'd tell you they are a cash only business on the first call or the first visit, but no, I also now needed cash to mail my paperwork overnight. I asked him three different ways, and he could not understand. I was asking if I could use my card to pay for my package. The answer was no. You'd think they'd tell you that before the number three interaction. The long hair flipped and said I'm getting the manager. I don't have to deal with attitude. Oh yeah, well, I don't have to spend my money here either, and I left. My hip is bruised, and I've got a sprained wrist. So I called to speak with said manager and I was told he's in a meeting. So how was he going to ring me out since long hair couldn't do it. My hairs long too, so it's the only way to describe who this snotty young man or boy was or is. They put me on forever hold. I hung up, pulled over, and wrote my Google review and then called back. The owner was snotty now. It seems his teens said I called them stupid. I did NOT. Then he said, "Did you call the young lady a liar?" I said no, and it was a male on the phone. I said, "How was he going to ring me out if he's in a MEETING?" Now I'm steaming, so I told him he now has an injured client. The injury would not have happened had I not had to engage three times just to get a money order and mail my letter, which is not mailed overnight. It's on my kitchen table. I said I'm calling an attorney. He proceeded to tell me that it, the lawsuit, would be against the shopping center. I said no, sir, that's on you. It's your mail boxes, the paint, and a 2-inch step up that's hidden in the yellow paint. Do you want to know how I know that, because I own a hair salon, and I'm liable for injuries on the rented property that I cause. I'm going to call an attorney, and I don't have time. I'm injured. It's the paint and the inability of these people to communicate their policies. Now that I've read other reviews, I can see the cash is so the owner gets paid no matter how he treats you, and his overnight guarantee is a farce according to another client. SAVE MONEY AND GO DIRECTLY TO THE POST OFFICE
Eric then asked me what he could do to calm me. I said, "Try apologizing for the hideous way you treat clients for cash. He said I am sorry for the experience you had here today." Why are you sorry, ERIC? Because you know it's true, that's why. read more
