Christina was the best I came in last minute on a Friday to get tags on my truck and she helped me along with the other people that wrote bad checks and then couldn't understand why runkles wouldn't take their check. Some girl tried to butt in line to pay rent ......I let her pass she seemed like she needed to pay that more then I needed the tag with her hoody and ugly pajama pants. ( who comes out of the house in public like that I guess she does) Lol all three girls in the office were nice and helpful even though I kept them past the closing time they didn't Make me feel any different. We all laughed about people and mistake they make trying to get tags. Thanks ladies and those girls that night are the best. Any way great place love going there. read more

Hello, My name is Dave Smith and my wife is Deborah Smith. We just moved to PA from MD and it has been an experience with vehicles. Its so much different from MD. Coming to Runkles was as enlightening experience your staff told us what we needed to complete the process. When we came back with three vehicles to register your staff went out of there way to help us and expedite the process. Lenora started with us and then Katie jumped in and got the mileage and VIN numbers and then Christina jumped in on the third vehicle. It was a good experience for us and you have some outstanding employees. Thank You, Merry Christmas Dave and Deb! read more

I was in your Hanover office Friday morning at 9:30 and really didn't know what to expect. The service representative " Lenora" ask if she could help us. From that moment on this was one of the best experiences I have had in quite some time. She was very friendly and helpful. The nature of her job and all the bureaucratic paper work involved usually makes these moments an adventure, however she made me and my son both leaving with a grate feeling. I don't usually take the time to do surveys or reviews but this one was one that set the tempo of my day. Thank you Runkles and a special thanks Lenora! read more

Recently bought a motorcycle from a local Hanover resident. He recommended we use Runkle's to transfer the title. I was immediately impressed with the the size of the business. Several reps were working through a line of a dozen people. We were helped by a very knowledgeable and equally attractive woman who happened to be a fellow rider. She was helpful, patient and friendly - offering riding stories and also interacting with my daughters while we waited on processing to wrap up. I wish I had an excuse to go back... read more

hi my name is frank grob and i just wanted to let the management and ownership of your insurance agency that maria in your insurance division is an asset to your organization. she is very kind and prfessional to work with and as employess go i wold hire on at my office. these are the type of people needed to allow any business to grow and be successful. in ending thanks maria on a job well done. i hope your boss lets you know that you are a valuable asset to his business. sincerely' frank read more

Runkle's was helpful and wonderful. When we came in we thought we'd be there forever, as there was a long line. NOT THE CASE!! We were in and out in no time! The staff are friendly, efficient and helpful. Kudos to Christina--who we were lucky enough to have help us. She was great!! Christina knew her stuff and gave us several do's and don't do's. I would highly recommend her. In fact, I would give Runkle's top ratings--PERIOD!! Save yourself aggravation and go to Runkle's!! read more

Registration - tags and titles James and Hannah were fantastic! Recently relocated and needed to register 3 vehicles and do all the things for PA. Both Hannah and James were very helpful and extremely patient. I love that you can email them docs right on site. They made the process much easier than anticipated and were professional and friendly throughout. Great customer service and highly recommend. #quality#friendly#great service read more

I was very well pleased with the service that I got at Runkles. I had a title that was not notarized correctly and Pam and Katie were very helpful.They were able to get it corrected. Katie then tranfered the title into my name. Katie waited on me and she was very nice and looked into my eyes the who time which made me know that she really cared and wanted to help me. She sure does have pretty eyes. read more

Lenora was phenomenal! If your looking for the only teller with a comfy seat and fun conversation make sure she is the one helping you! I had a great experience here, Lenora was fast and efficient, you hardly notice time passing with her endless supply of lollipops that she has to offer. I now oddly feel like I need to purchase another car so that I have a reason to come back. read more

Ricki from the Shrewsbury Office was great to work with and conducted an extensive follow up with the DCNR to figure out why the DCNR had not issued a title and updated registration well after 60 days. It was a DCNR mess up and Ricki supplied them with all the info needed to resubmit the items. Cannot thank you enough for doing all this over the phone and through email! read more

Went in today to get our plates and title transferred from a different state. Beka helped us and she was wonderful. She was detailed, accurate and kept us smiling. All the ladies had wonderful attitudes and helped their customers with compassion And patience. Awesome work this morning ladies despite the horrid heat outside. read more

Runkles came to the rescue and solved our long issue with transfer of tags of a North Carolina purchased vehicle. Karla was amazing and stayed on top of everything. A true professional. She also kept in the loop the whole process. Thanks Karla! Would highly recommend their services! read more

Lenora was wonderful to work with, as well as the other staff. I needed to obtain a reconstructive title and they helped me every step of the way. The team at Hanover Runkle's works well together by making you feel important and take the time to answer every question you may have. read more

Karla and the staff at Runkles are MORE than awesome. Don't even waste your time with Pen Dot in Harrisburg. They FIND reason to NOT do your transaction. Karla and the staff are TOP SHELF.... #1, pleasant to deal with and professional. I will only do Runkles in the future. read more

I visited the Hanover, PA location on 5/11. Autumn assisted me and she is very efficient, personable, and professional. She had me out and on my way in just a few minutes. Runkles should be happy to have her as a part of their team. read more

It is always a pleasure going to Runkles as there is almost never a line as they are very efficient and effective. C.J. was professional and fast at doing a car registration, tag and title, I was in and out in less than 5 minutes. read more

We bought a used car and the new registration/plates couldn't have gone smoother. Pam was so helpful, knowledgeable, and friendly that I wouldn't hesitate to drive a little further from home just to go to Runkle's in Hanover. read more

I went to the Runkles in Hanover and Karla helped me . She was a pleasure, efficient, fast and courteous.Thank you Runkles and Karla . Please recognize and address her good customer service, because it does matter!!!! Lisa read more

Pam was very pleasant and helpful when I recently gave my car to my grandson. She helped with the forms in a patient manner. She also checked to be sure we didn't have any other offers to help us with the cost. Thank you! read more