Do not go here if you're looking for chalazion or stye removal/surgery, I made an appointment here…read morebecause it says on their website that they do the procedure to remove chalazions and when I got there they said they actually didn't and just did it on a very specific kind...which makes no sense. The doctor was nice enough and prescribed me more antibiotics but told me everything I already knew about my chalazion. Now I have to call an ACTUAL Oculoplastic surgeon to remove my Chalazion and it's going to take a month longer than I thought it would.

I'm under the impression that this used to be the place to go... 20 years ago!…read more The initial technician basically ordered me to sit here, now here, now here.... In an assembly line approach through the screening... she said nothing to me except commands. This screening room looked like a small classroom full of old computers... they we eye screening machines. The 2nd technician tried to explain my options but honestly it was like listening to someone who memorized a script and she could not explain beyond the script when I asked for clarity in the differences. The doctor was just irritated and had no capacity to offer the benefits of the procedure she recommended...she went through the risks, she focused on the risks ... just really listing them fast as if to cover her basis and wanted to hurry me out to get to the next client... she never told me what the benefits were! So I asked, why would I do it?... she said ok bye. I asked for my $200 back but they refused.

Ambulatory Referral to see glaucoma specialist with authorization and records history sent. Staff…read morebooked me with an optometrist.... Was told booking was wrong after waiting over an hour and a half for my appointment and to go to ER if I was having issues with my eye.... ridiculous and unprofessional office!

I have been in healthcare for 30 years. I've never seen such a circus! My mom's eye exam (follow…read moreup). Absolutely no clarity, varying opinions, never saw the doc! Double vision is debilitating and left with no improvement.

This was the worst customer service I had in a long time. First, the girl behind the deck is lost…read moreas hell, I had my appointment at 1:30/p.m...... and my insurance recommended this place to me. My insurance company told me I had no copay and then when I got there she told me I had a copay for something. But yet she is telling me I don't have a copay for my yearly exam. This place is a mess because I feel if you don't share the same color as someone else then you will be treated differently. Shame on this place and Dr.Franco.

Awful experience! I'll never ever recommend anyone to go to Bird Eye Institute. Go there if you…read morewant to waste of your energy, time, money and receive careless customer service experience from the front desk to the doctor! They seem don't care much about the customers. Also, They won't cover much from your insurance, they make you pay for co-pay, even is in the network. Probably thats the reason why they have those kind of low quality services. My plan was to get my annual contact prescription and end up they want me to pay $100 to order the testing contacts lens and on top of $30 co-pay. And told I have to wait couple week for them to receive the the test contact lens. Everything there is just make no sense. Worst experience I ever had!

Wonderful doctor and staff. Doctor takes time to listen and shows compassion as well as her staff…read more I would give more than 5 stars if I could.

Dr. Deepak Raja...is super...good today in Laser Yak surgery. Very efficient. Highly recommend…read more.. Rita who got this in schedule.. are awesome

Unprofessional, Dr. rushed in did not introduce herself and entire meeting was rushed.read more

This clinic is about a block away from another ophthalmologist. We made the mistake of choosing the…read moreother when my daughter needed a checkup. We had an unpleasant experience and were treated rudely. The next day I needed care and decided to try the second option on the block; night and day. We had such a pleasant experience. The doctor and staff are fantastic. They were knowledgeable, caring and warm. What a great experience. We are very grateful to the doctors and staff. Save yourself the headache and choose PremierMED OPHTHALMOLOGY.

Dr. Emler is a very kind, competent and patient physician. His office staff is always been…read moretop-notch. I can always expect to be seen on time or early. He doesn't double book.

our regular eye doctors highly recommended Magruder's and Dr Shumski. There's a review on Yelp from…read moreAnonymous T., Orlando, Fl on Nov 7, 2024, says EXACTLY what I experienced with Magruder's. Excellent care from making the initial appointment to follow-up visit. I opted for the laser cataract removal and multifocal correction and I was able to do both eyes at the same time, which was fantastic! I could see clearly immediately!!! Everyone says, "why did I wait so long to have the surgery?" JUST DO IT!!! After my initial visit, I ran into a friend of mine, who was in the waiting area for a follow up appointment. She had her cataracts and lenses done and THAT eased my anxiety, I KNEW I MADE THE RIGHT CHOICE!!! Thank you Dr. Shumski and Dr Calloway and ALL the staff, you're all GREAT! I can see clearly now, the clouds are gone......

I gave this office a one star Due to the management company. The physicians and support staff are…read moregreat ,,,,but the fact that there are not enough employees and over scheduling this is not a safe or efficient office. Everytime I went I would spend 5 to 6 hours sitting and waiting. The check in waiting room waiting room has at least 50 people waiting to check in.waited 45 mins to check in for my appointment ,,,then directed to the actual waiting room with even more people waiting. Most of the clients were very old and many had difficulty walking...there was no water or coffee..no food and we all sat and waited to be called. Once called we would see staff for 15 mins and doctor for about 5..as an example my final visit I had an 11:00 am appt and left at 3:30. This was typical of every one of my visits. The reason for long wait was management who hires and sets quota. The staff is great..but overworked...I had my surgery and follow-ups and each appt was like this. I am so happy to never return. But my concern is to have so many elderly and non English people waiting with no food or water Or any idea how long they will sit unt being seen. Guess money does rule all . My suggestion...hire more staff and schedule fewer people each day.

Absolutely most horrible eye clinic experience in my life…read more 1. They never answer their phones EVER. 2. They never return messages. 3. They never signed off on my eye prescription the date of my eye exam and came back a month later in person and still wasn't signed off. 4. They said were going to mail me my prescription and never did. 5. I will not be fullfilling my eye glass prescription there. Their customer service is an F grade.

I had cataract surgery on my right eye in January and my left eye in March 2019. Dr. Wang performed…read moreboth operations and I am very satisfied with the results. Dr. Wang along with the entire staff in Ocoee and the Surgical Center in Maitland were very professional, courteous, comforting and reassuring. I highly recommend this clinic.

Just wanted to send a quick note to say how incredibly grateful I am for Dr. Ledbetter's amazing…read morecare over the past ten years! He's been such a calming presence, always professional but also so incredibly kind. It's made going to the doctor so much easier, knowing I can trust him completely. He really makes you feel like he values you as a person, and a patient - and that means a lot. Plus, the guy is seriously brilliant! His knowledge and expertise have been a lifesaver. If you ever need a doctor's recommendation, I'd wholeheartedly send them Dr. Ledbetter's way. He's the best! Sincerely, Linnett Jones

Unfortunately this office relies heavily on the optometry technicians to do most of the work. The…read moretech does not do a thorough job and if they don't understand the answer, they still put the check that they asked and the optometrist does not recheck. The optometrist just analyzes the results that they receive and spends only a few minutes with patients.