S.A. Sloop was very professional and proficient in placing a new system in my house. They took…read morecare of my urgent needs quickly. Highly recommend to anyone.

Wonderful HVAC company. Could not recommend more. Family owned business serving the surrounding…read morecommunity for over 25 years. Extremely fair priced with phenomenal quality of work and quick to help. Its hard to find a company these days that cares so much about providing great service at such a fair price.

Overpriced and Poor Quality Work…read more Exact Temp Heating & Cooling repaired my HVAC on June 10th and overcharged me for the job. Less than two months later, the system failed again. Instead of standing by their work, they tried to charge me for another repair on the same unresolved problem. Very disappointed -- poor value and no accountability.

Requested a quote and service through Yelp to many, and they were SO fast, responsive and…read morerespectful. Price was very reasonable and they were able to fit us in for the next day. Kayvan came out, called me to explain everything multiple times (as the jargon can get confusing). He was respectful, patient, and super knowledgable. I requested he let me know what he was doing every step, as I was not home, and he was very responsive. Will definitely be using Exact Temp Heating & Cooling again. Thank you!

Titan Heating and Cooling provided us with great customer service and quality work! Ken and Chuck…read moreexplained everything thoroughly and answered all our questions. They were not pushy with trying to make a sale and we appreciated that as it gave us time to really weigh our options. We ultimately decided to go with them and very happy we did. They did an amazing job and cleaned up everything right after. We highly recommend them!

I've never been motivated to review an HVAC company before now. our experience with Titan has made…read moreus big fans. They were super responsive when we first called them, after our nearly 30 year old unit died. They came out the same day to see our setup, and provided us with a quote and an install date the next day. They managed to deinstall the old unit and install the new one in one day, and also installed a Nest thermostat for us. Really nice and professional guys, highly recommend

I had G&S come out this morning for a basic cleaning of my HVAC. The tech, Matt, was very…read moreknowledgeable and professional. He did a great job and, thank God, no major issues of repair necessary. I can highly recommend this company and Matt. An aside: when I asked my neighbors whom to contact to do this cleaning, everyone recommended G&S. There's a reason!

Prior to 2022, I had good experiences with G&S Metal. Prompt and friendly service with reasonable…read moreprices. Unfortunately, the pandemic has affected our local HVAC companies. We had to replace our 112-year-old foundation. This was a huge, four-month-long project. To begin, we had to have our blowers moved out of the way for the duration of the work. Then, once the foundation was complete, we had to re-install them. When calling to remove the units in December 2021, I got an appointment for two days later. The two-man crew showed up early, removed the units, and were finished in less than two hours. I didn't suspect anything had changed with their service. In fact, the crew said I wasn't going to be billed until I reconnected the units. I was happy about that since the foundation work was extremely expensive! When removing the blowers, the R22 refrigerant must be collected and stored, since it's harmful to the environment. This refrigerant is worth more than $400 per pound in 2022 since it is no longer produced, and most units built prior to 2020 still need it for cooling. Fast forward four months. I called to schedule the reconnection. It took several weeks to get a call back to schedule a time for the work. After getting the first appointment, it was canceled two days later. After another week of calling back for a reschedule, I was put on for the following week. When four techs arrived, they said the ground was too soft to do the service then, they wanted to wait another two weeks. When the crew finally returned to re-install the units, I was happy I have Ring cameras all around the house, and inside too. One member was taking as many as five smoke breaks an hour (see attached images). The other was a slow mover and liked to take air-conditioned breaks in the van. Seven hours later the units were reinstalled, and we had cool air again! I was disappointed it took so long to get the reinstallation scheduled but was ok with the amount of time it took two people to reconnect, recharge, and get the units up and running again. Until I saw the bill. $2,414.00. There was only a single line item: "Remove outside units and reinstall". Even if you ignore the smoke breaks, phone calls, and air-conditioned breaks and assume they worked all 9 hours. That's $268.22 an hour for labor. Not to mention, that $2,400 would have been a significant down payment towards a new more efficient, and environmentally friendly system. When I called for an explanation, I never heard back. It's been almost a month of radio silence from them. I must wonder if the delay on reinstall was due to the value of the refrigerant that was reclaimed from my two systems. In the two systems, there were about 24 pounds of refrigerant. $9,600 is a great deal of money. When I started calling other HVAC companies to re-install my units, I would have had to buy that refrigerant to re-fill the systems. That's why I ultimately waited on G&S to complete the work.

Terry Listens. They did exactly what I wanted and provided quality materials and excellent…read moreworkmanship. Any issues were addressed promptly and correctly. Highly recommend

Update: I do still believe that everyone should do their own research on repairs and pricing, and I…read morewas not happy with the pricing/clarity from Aire Serv. However, I was impressed that the owner personally reached out and addressed the issues head-on, without deflecting or being derogatory; frankly, that level of humanity is not common anymore, and I felt that warranted a change in the review level from "negative" to "neutral". I left the previous comments to give context to the owner's reply, but would also point out that anyone who takes the time to respond to a dissatisfied customer in a professional manner, deserves consideration. As always, I encourage everyone to do their own research, and to carefully consider their options for any work they order done. That being said, I would also encourage anyone to be very careful with Aire Serv. The technician was on time and did his inspection appropriately; otherwise, I would indicate this business did not warrant even one star. The tech indicated a part replacement was needed, and that the unofficial estimate was around $1000. He also indicated he had just done one, that came in around $700. I mentioned that the unit would probably need an additional part eventually, and I asked him to give me a differential quote if that were done as well. Here's where things get dicey. Either the company is insanely greedy, or inept, neither being a good reference. The estimate sent to me was well over TRIPLE what his previous repair had been. I know, Aire Serv will complain that "all units are different" and "all parts costs are variable". That's true, but i have two rebuttals: 1) your technician is the one who offered the information. 2) I called *multiple dealers* who were all mystified by the amount on the quote I received. No amount of Aire Serv "quality" justifies that kind of mark-up. I have examined the estimate a dozen times; it specifically states it is only for the initial part, not both. Why does this matter? Because the company that received my patronage did quality work, was responsive, and was 1/3 cheaper. Not a few bucks, but a THIRD. I don't know about you, but that's a lot of money in this economy. Was it a mistake? Possibly. But even in that case, whoever wrote up the estimate didn't check it or do it correctly. It has been said that if a vehicle is built on a Monday or Friday, they tend to have less attention to detail and care in the process. You may think that's fine and good- until you buy the vehicle that was built on a Monday or a Friday. While some customers have gone on record with good experiences and I may have had a "Monday or Friday" experience with Aire Serv, it ultimately doesn't matter: trust has been demolished. I gladly paid the diagnostic fee and washed my hands of this company. I wrote this review to share my experience and to say, whether home repair or anything else, never just accept what is offered. Ask questions, verify parts and prices, and decide what you think is fair and reasonable. Don't get "Aire-Served".

Saul, with Aire-Serv, is such a great technician. He was very communicative throughout the repair…read moreprocess, sharing details about what to expect/plan for. He was prompt, a joy to work with, and very thorough. Thanks for being awesome, Saul. We will see you in the spring for maintenance!

Called for furnace service (not working) around 10:30am (very cold weather). Talked to the rep at…read moreStout. She told me she'd get a tech on it, when possible. No more than 2 hours went by and I received a message a tech was on the way. Drew showed up, very professional, very personable, and listened to my experience. Checked a couple things, then checked the furnace. Reset the furnace, waited to make sure it was working correctly, then checked the moisture output on the house. Working perfectly! In and out in ~15 mins!!! Warmth!!! Thanks Drew/Stout! Perfect service AND NO SELL talk! Great service! Highly recommend!!! 5 STARS!

I rent a small farm house off Hugo Drive. The unit on the house is over 35 years old, and our…read morelandlord refuses to replace it. Stout has been out several times and the unit is still now fixed. Most of their technicians are very polite and knowledgeable. Today a very rude technician told me the unit is working fine, and no unit can cool a home when it's 90 degrees out. Funny, he should tell that to the people in Phoenix! I told him the unit ran all night, to which he stated, " it's hot at night too". It was 75 degrees last night. When I called to complain to the owner he dismissed me and told me that "this isn't between our company and you, it's between you and the landlord". He could careless that his technician was rude to someone. I recorded the conversation and he didn't even want to hear it. He even tried to give me crazy story that with the humidity in the air the unit would run all night to get the humidity out of the walls. I'm 53 years old and have owned countless homes in several states and have never heard of such a thing. I believe he knows the landlord and is trying to help her not replace the unit. Repulsive!