S.A. Sloop was very professional and proficient in placing a new system in my house. They took…read morecare of my urgent needs quickly. Highly recommend to anyone.

Wonderful HVAC company. Could not recommend more. Family owned business serving the surrounding…read morecommunity for over 25 years. Extremely fair priced with phenomenal quality of work and quick to help. Its hard to find a company these days that cares so much about providing great service at such a fair price.

They showed up quickly and as scheduled. Knowledgeable, friendly and didn't try to upsell. Was a…read morewelcome change. The price was fair as well. Highly recommend.

Overpriced and Poor Quality Work…read more Exact Temp Heating & Cooling repaired my HVAC on June 10th and overcharged me for the job. Less than two months later, the system failed again. Instead of standing by their work, they tried to charge me for another repair on the same unresolved problem. Very disappointed -- poor value and no accountability.

Great experience working with Titan. They are so easy to work with. Our AC went out Sunday and…read morethey were able to come by the next day and fix the problem easily. Would definitely recommend.

I recently had to replace my AC unit and had an excellent experience with Ken and Chuck. 10/10…read morewould recommend and will continue working with them in the future

I had G&S come out this morning for a basic cleaning of my HVAC. The tech, Matt, was very…read moreknowledgeable and professional. He did a great job and, thank God, no major issues of repair necessary. I can highly recommend this company and Matt. An aside: when I asked my neighbors whom to contact to do this cleaning, everyone recommended G&S. There's a reason!

Prior to 2022, I had good experiences with G&S Metal. Prompt and friendly service with reasonable…read moreprices. Unfortunately, the pandemic has affected our local HVAC companies. We had to replace our 112-year-old foundation. This was a huge, four-month-long project. To begin, we had to have our blowers moved out of the way for the duration of the work. Then, once the foundation was complete, we had to re-install them. When calling to remove the units in December 2021, I got an appointment for two days later. The two-man crew showed up early, removed the units, and were finished in less than two hours. I didn't suspect anything had changed with their service. In fact, the crew said I wasn't going to be billed until I reconnected the units. I was happy about that since the foundation work was extremely expensive! When removing the blowers, the R22 refrigerant must be collected and stored, since it's harmful to the environment. This refrigerant is worth more than $400 per pound in 2022 since it is no longer produced, and most units built prior to 2020 still need it for cooling. Fast forward four months. I called to schedule the reconnection. It took several weeks to get a call back to schedule a time for the work. After getting the first appointment, it was canceled two days later. After another week of calling back for a reschedule, I was put on for the following week. When four techs arrived, they said the ground was too soft to do the service then, they wanted to wait another two weeks. When the crew finally returned to re-install the units, I was happy I have Ring cameras all around the house, and inside too. One member was taking as many as five smoke breaks an hour (see attached images). The other was a slow mover and liked to take air-conditioned breaks in the van. Seven hours later the units were reinstalled, and we had cool air again! I was disappointed it took so long to get the reinstallation scheduled but was ok with the amount of time it took two people to reconnect, recharge, and get the units up and running again. Until I saw the bill. $2,414.00. There was only a single line item: "Remove outside units and reinstall". Even if you ignore the smoke breaks, phone calls, and air-conditioned breaks and assume they worked all 9 hours. That's $268.22 an hour for labor. Not to mention, that $2,400 would have been a significant down payment towards a new more efficient, and environmentally friendly system. When I called for an explanation, I never heard back. It's been almost a month of radio silence from them. I must wonder if the delay on reinstall was due to the value of the refrigerant that was reclaimed from my two systems. In the two systems, there were about 24 pounds of refrigerant. $9,600 is a great deal of money. When I started calling other HVAC companies to re-install my units, I would have had to buy that refrigerant to re-fill the systems. That's why I ultimately waited on G&S to complete the work.

Terry Listens. They did exactly what I wanted and provided quality materials and excellent…read moreworkmanship. Any issues were addressed promptly and correctly. Highly recommend

Aire Serv installed our HVAC system quickly and cleaned up after themselves (you'd be surprised at…read moresome of these places...). They had a great rate, communicated well, & even submitted a rebate for us with Duke. The system they installed is super efficient. We've used it for both heat and A/C already, and both work quickly and well. I recommend them if you need repair, maintenance, or a replacement.

We want to share our experience with Aire Serv of Rowan County so others can make informed…read moredecisions. In 2020, Aire Serv completed ductwork repairs in our home. We have since experienced significant damage to our floors that we believe is related to the ductwork they repaired. After bringing the issue to their attention, they have declined to take responsibility or make the repairs. Based on our experience, I encourage anyone who has had ductwork installed or repaired, a new HVAC unit installed, or service performed by Aire Serv to have their system thoroughly inspected and make sure everything was completed correctly. This has been a very frustrating and costly situation for our family. We hope sharing our experience helps others avoid going through something similar.

Called for furnace service (not working) around 10:30am (very cold weather). Talked to the rep at…read moreStout. She told me she'd get a tech on it, when possible. No more than 2 hours went by and I received a message a tech was on the way. Drew showed up, very professional, very personable, and listened to my experience. Checked a couple things, then checked the furnace. Reset the furnace, waited to make sure it was working correctly, then checked the moisture output on the house. Working perfectly! In and out in ~15 mins!!! Warmth!!! Thanks Drew/Stout! Perfect service AND NO SELL talk! Great service! Highly recommend!!! 5 STARS!

I rent a small farm house off Hugo Drive. The unit on the house is over 35 years old, and our…read morelandlord refuses to replace it. Stout has been out several times and the unit is still now fixed. Most of their technicians are very polite and knowledgeable. Today a very rude technician told me the unit is working fine, and no unit can cool a home when it's 90 degrees out. Funny, he should tell that to the people in Phoenix! I told him the unit ran all night, to which he stated, " it's hot at night too". It was 75 degrees last night. When I called to complain to the owner he dismissed me and told me that "this isn't between our company and you, it's between you and the landlord". He could careless that his technician was rude to someone. I recorded the conversation and he didn't even want to hear it. He even tried to give me crazy story that with the humidity in the air the unit would run all night to get the humidity out of the walls. I'm 53 years old and have owned countless homes in several states and have never heard of such a thing. I believe he knows the landlord and is trying to help her not replace the unit. Repulsive!