I recently decided to add Roku to my not-smart television set-up and, after many attempts to find…read moreout how it should be done, I hit a wall. The idea came to me that a specialist in home entertainment systems may be able to help me, This was last Saturday so I called Custom Automation Technologies, Inc. in New Albany who were open until 6 pm. The owner, Dan Hoehnen, answered my call, talked with me about my system, and said he would come out that same afternoon and take care of it. Which he did, for about 1.5 hours he skillfully integrated a Roku stick into my mini-network which consists of an 11 year old plasma TV, a DVR, Spectrum cable box, a 11 year old DVD player all controlled by an 11 year old Bose Life Style sound system. Others had failed at this integration task, but Dan knew exactly what had to be done. He explained every step as he worked so that when he was finished I had full Roku capability on my system. He also explained how I should access and use the new feature, even helping me to document every step in the process. To top it off, he invited me to call him anytime I have a problem or a question. In summary, I could not be happier with the service provided by Mr. Hoehnen and CATI. The service was fast, expert, courteous and totally effective. Thank you, Dan and CATI! A very happy, happy customer

trust me nothing at spectrum is at 5 anymore and the more automaization (code word AI) continues…read morethe worst things will get because they only understand the basics it's an AI bot that just gives you basic instructions. but I'm glad to know that one single person accomplish their task SAD. spectrum was in my neighborhood today The whole wire system need to replace because it was so old and then they went to my neighbor's house I was like disrespectrum day or something wow okay well good luck

I will start by saying that these guys are just great guys, great guys who happen to be extremely…read moretalented and knowledgeable about home theater and automation projects, as well as technology in general. They will go the extra mile to figure out the best setup for your needs, with helpful advice on the necessary equipment and excellent insight on how all of the pieces work together. They will install your system with the kind of care that would make you think they are working in their own homes. All the while they are a pleasure to hang out with, which makes me look forward to my next project just to hang out again. On top of all of that, I couldn't be more pleased with the end product of their work, and the time they took to show me how to operate it. In short, I think you will have a superb experience if you choose The Theater People for your home theater needs.

I had a real good experience with the Theater People. A few years ago I used an Angie's List deal…read moreand had a Sonos system and outdoor speakers installed. This year, on one of the few nice days we had, I decided to sit on the patio and listen to some music. Unfortunately one of the speakers blew out and it was unlistenable. I called the Theater People to service the speakers knowing that it was well beyond the warranty. They came and found a chipmunk chewed threw one of the wires. They also found that the speakers had a lifetime warranty. They ordered the replacement speaker and came about a week later to install it. Although I paid for the visit, the speaker was replaced for free. I recommend the Theater People for your AV needs. Thanks Scotty.

Outstanding company. We had them hang a flat screen TV on the wall and relocate the cable modem,…read moreWiFi router, DVD player. Jay, the estimator showed up on time and made a thorough inspection, complete with notes and photos, to be sure the estimate was accurate. The installers routed a series of cables behind the walls, without any unsightly holes (I don't know how they did this through a series of 2 x 4 studs!). After they were done, they tested all the remote controls with me and cleaned up any dust and debris. Highly recommended.

They have been instrumental in getting my home network and security setup. They were able to make…read moreexpert recommendations and install the system for me. They made it easy and were a great value. Definitely going to use them again for other properties that I own.

Amazing service! Extremely fast response, excellent work, friendly, professional. Highly recommend.read more

Fast service. Fair pricing friendly I highly recommend for…read moreall your electrical/handyman needs. Thanks!

Responded quickly and professionally to a request for a proposal for some upgrade work at our home…read more Were competitive.

I've had a whole house audio and video/TV system installed in a new home. I've had nothing but…read moreproblems and challenges trying to get things to work correctly since the system was installed. They've been out 4 times to fix things. We're out today to get my veranda TV back up on the wall after it stopped working. They said it was because the CAT 6 Jack in the back of the TV was faulty. Samsung sent a repair person. It wasn't faulty. The DHD guys put it back up. Now the remotes don't work and I can't get any volume. I just hope I can get my veranda TV to work so I can watch some football games before thanksgiving. Each time I need a service call, it's several days of waiting because they're short staffed. Basically, this sucks. It's so frustrating. Wish I could get my money back.

Absolutely recommend Smart House Ohio - founded by two electrical engineers who graduated with B.S…read more in Electrical and Computer Engineering from The Ohio State University who have a passion for home automation and security. Rob and Adam evaluated our needs and patiently explained how and why. On time. And we called them later with questions which they completely explained. Try their automation services - you will be happy that you did!

Smart House installed a Ring alarm, Blink camera, and Amazon Alexa system in my home. They were on…read moretime, courteous, and professional. Smart House walked me through the setup, made sure I understood how to use my system, and ensured me that they can be reached 24/7 for any issues. I feel much safer now that my home is protected with professional alarm monitoring. With my cameras I will not have to worry about stolen packages from my porch and can talk to people at my front door through my camera. I recommend Smart House to anyone looking for a home automation or security system.

Not only does the product quality beat all the others, the level of service and quality of the…read morestaff is also the best. Go there !!

Filling a serious gap in the Columbus market, Sound and vision provides a good selection of high…read morefidelity equipment for any consumer from the beginner audiophile to the seasoned golden ear. I have enjoyed each visit to the shop. In a market where exploring audio is near impossible, their hours and availability are much appreciated. I drop by the shop every so often to see what's new and to listen to the flagship products. I have not experienced the design aspect of the business and do not have much interest in home automation, but they have great options. I am an audio guy, and really appreciate the variety. I would live to see some of their products showcased a little better. But I'm not certain they could do that with the space they have. I do not make purchases often, so when I cone in, it is refreshing that I am not treated as a spectator. But I am given excellent care. And allowed to listen. It will certainly translate to purchases when the opportunity arises. If you're looking to upgrade or get started on a hifi check out sound and vision!

Raphael did an amazing job on relatively short notice. We even had the wrong size TV and he helped…read moreus return it and find a better fit all the same day. The finished job looks totally pro. No wires or anything and he even helped us set up the new system which was helpful. I'd give six stars if I could.

From the owner: Transform your living space with Perfect Level TV Mounting! Experience expert craftsmanship and…read moremeticulous attention to detail, ensuring your TV is securely mounted and perfectly aligned. Elevate your viewing experience today!

Great company Great staff…read more Solid professionals team Hired this company for all my security needs

I hired API security while I was in Columbus to help me at the Quarter Horse Congress show. They…read morewere more than happy to book my security officer, and gave me every reason imaginable that they would do a great job. However, that was not the case! Jason, who claimed to be the chief of police in Columbus, Ohio took my cash and sent me a subpar at best what they deemed to be a security officer (instead of himself). The security officer showed up 1/2 hr late, did nothing but talk on his phone, sit down in a chair at the bar or stay outside. He did not watch any of my customers or do anything Security related. I have asked for a refund repeated times but I have been told no, even though nobody showed up for the subsequent shifts that I paid upfront for. PLEASE do not hire this company! They are complete and total scam artists, liars, and horrible business people. I have been trying to resolve this for a month now trying to get a refund due to their non-performance. Had I paid for this on my credit card I would've already had a refund. But since I paid cash, they are refusing to acknowledge the fact that they did nothing on their part to earn it. I would give them zero stars, but it doesn't go any lower than one....BEWARE OF THEM!!!