I recently decided to add Roku to my not-smart television set-up and, after many attempts to find…read moreout how it should be done, I hit a wall. The idea came to me that a specialist in home entertainment systems may be able to help me, This was last Saturday so I called Custom Automation Technologies, Inc. in New Albany who were open until 6 pm. The owner, Dan Hoehnen, answered my call, talked with me about my system, and said he would come out that same afternoon and take care of it. Which he did, for about 1.5 hours he skillfully integrated a Roku stick into my mini-network which consists of an 11 year old plasma TV, a DVR, Spectrum cable box, a 11 year old DVD player all controlled by an 11 year old Bose Life Style sound system. Others had failed at this integration task, but Dan knew exactly what had to be done. He explained every step as he worked so that when he was finished I had full Roku capability on my system. He also explained how I should access and use the new feature, even helping me to document every step in the process. To top it off, he invited me to call him anytime I have a problem or a question. In summary, I could not be happier with the service provided by Mr. Hoehnen and CATI. The service was fast, expert, courteous and totally effective. Thank you, Dan and CATI! A very happy, happy customer

From the owner: Custom Automation Technologies (CAT) provides all the technology your home or small business needs…read more From pre-wiring a new construction home, to a fully automated home, CAT does it all. Our specialties include: home automation, home theaters and media rooms, whole-house music, awesome Wi-Fi, security systems and cameras, video doorbells, voice control, lighting control, motorized shades, universal remote controls, assistive technology and more!

Absolutely recommend Smart House Ohio - founded by two electrical engineers who graduated with B.S…read more in Electrical and Computer Engineering from The Ohio State University who have a passion for home automation and security. Rob and Adam evaluated our needs and patiently explained how and why. On time. And we called them later with questions which they completely explained. Try their automation services - you will be happy that you did!

Smart House installed a Ring alarm, Blink camera, and Amazon Alexa system in my home. They were on…read moretime, courteous, and professional. Smart House walked me through the setup, made sure I understood how to use my system, and ensured me that they can be reached 24/7 for any issues. I feel much safer now that my home is protected with professional alarm monitoring. With my cameras I will not have to worry about stolen packages from my porch and can talk to people at my front door through my camera. I recommend Smart House to anyone looking for a home automation or security system.

They have been instrumental in getting my home network and security setup. They were able to make…read moreexpert recommendations and install the system for me. They made it easy and were a great value. Definitely going to use them again for other properties that I own.

Came out for a consultation. Promised a quote by a given day- didn't receive. Sent an inquiry and…read morethen received it a couple days later, they quoted products and services we never discussed. Never heard back from them after receiving the quote. Ultimately went with Best Buy Geek squad who provided stellar service!

Great company Great staff…read more Solid professionals team Hired this company for all my security needs

I hired API security while I was in Columbus to help me at the Quarter Horse Congress show. They…read morewere more than happy to book my security officer, and gave me every reason imaginable that they would do a great job. However, that was not the case! Jason, who claimed to be the chief of police in Columbus, Ohio took my cash and sent me a subpar at best what they deemed to be a security officer (instead of himself). The security officer showed up 1/2 hr late, did nothing but talk on his phone, sit down in a chair at the bar or stay outside. He did not watch any of my customers or do anything Security related. I have asked for a refund repeated times but I have been told no, even though nobody showed up for the subsequent shifts that I paid upfront for. PLEASE do not hire this company! They are complete and total scam artists, liars, and horrible business people. I have been trying to resolve this for a month now trying to get a refund due to their non-performance. Had I paid for this on my credit card I would've already had a refund. But since I paid cash, they are refusing to acknowledge the fact that they did nothing on their part to earn it. I would give them zero stars, but it doesn't go any lower than one....BEWARE OF THEM!!!

UNRELIABLE Security company. Nasty people. Incompetent management of routine issues. Too many…read moreignored alarms. Too many ignored calls. Too many ignored requests for service. This company is an abomination. When you sign a security monitoring agreement with them, they claim to "automatically renew" year after year. After having had enough of their unreliable security mischief I quit using them. Then I got bill after bill after bill. I spoke to MICHELLE who was worse than useless. She came up with excuse after excuse...."We were bought out" "You talked to the wrong person" "You have to write a letter" "You wrote to the wrong person" blah, blah, blah.... If you are selling security, you must be competent. MICHELLE and the people at Connective Home (formerly Saturn, previously American) don't get it. The bottom line is clear. If you want peace of mind, look elsewhere. If want reliable security for your family or business, look elsewhere. If If you want a REAL security company look anywhere else but here. YOU HAVE BEEN WARNED! Watch out for Michelle, she is the worst I have ever dealt with.

We had a terrific experience with Allsecure Systems. Our wireless system has been installed for a…read morecouple of months and we feel extremely safe and secure. We love that our digital control panel is easy to use and has several different functionalities that we have found convenient. One of the greatest perks is the app! We can control our security system from our phone, even when we are away from home traveling! Joe and his team are top notch and we are grateful that they have helped keep our family safe!

I found Allsecure on YELP, and called Joe . He was out promptly and gave me a confident feeling…read more Everything about his service has been top notch. We bid out our security to many of the larger companies and decided that this was the best route. We have not been sorry!!

I would recommend G-flo for any tech project. It's a great value and great service…read more I had slow internet despite having what I thought was a good network. I had lots of mesh routers (eeros) but somehow I couldn't get reliable service throughout our house (2 floors + basement). That's where G-flo came in to save the day. Our technician Brian arrived early and investigated the situation. We had coax throughout the house and he was able to get internet flowing from the basement to the 2nd floor. I thought the problem was solved but we had some issues with the first floor so he CAME BACK and solved the issue with the first floor too, no questions asked. This was more than a value. This made the difference between working from home making sense and being unworkable.

My WiFi was very inconsistent and live TV would buffer or play at 360p. I have a Spectrum 500mbps…read moreplan. When troubleshooting with Spectrum, they just want you to reboot your modem or they will tell you it would work better with their $10/mo router. With Brian, he was able to utilize old phone cables in my house to create a stronger connection. After adding mesh systems to these phone cables, I have steady WiFi throughout the house. My SONOs speakers do not disconnect, my TV plays consistent 1080p/4K channels, and I haven't experienced any lag when gaming. Brian did a great job understanding my needs and completing the job in a timely fashion. He diagnosed the issues, purchased equipment, and completed installs all in the same day. Highly recommend, especially if your internet service provider is leading you to dead ends.