This was the most unprofessional experience I've ever had. He seemed more concerned about getting…read morepaid than providing quality work or a good customer experience. The workmanship was terrible -- I'll have to pay someone else to come redo everything -- and he even left a potential fire hazard behind my TV. He promised to come back and fix everything as long as I paid him in full, but he never showed up. I'll have nightmares of him manhandling my $2,000 TV with zero care or respect. Stay far away from this guy -- he's a scammer who took $300 from me

Isaiah great to work with. Hung 4 tv's for us as a video wall. Everything done professionally and…read moreas scheduled. Would highly recommend.

I will start by saying that these guys are just great guys, great guys who happen to be extremely…read moretalented and knowledgeable about home theater and automation projects, as well as technology in general. They will go the extra mile to figure out the best setup for your needs, with helpful advice on the necessary equipment and excellent insight on how all of the pieces work together. They will install your system with the kind of care that would make you think they are working in their own homes. All the while they are a pleasure to hang out with, which makes me look forward to my next project just to hang out again. On top of all of that, I couldn't be more pleased with the end product of their work, and the time they took to show me how to operate it. In short, I think you will have a superb experience if you choose The Theater People for your home theater needs.

I had a real good experience with the Theater People. A few years ago I used an Angie's List deal…read moreand had a Sonos system and outdoor speakers installed. This year, on one of the few nice days we had, I decided to sit on the patio and listen to some music. Unfortunately one of the speakers blew out and it was unlistenable. I called the Theater People to service the speakers knowing that it was well beyond the warranty. They came and found a chipmunk chewed threw one of the wires. They also found that the speakers had a lifetime warranty. They ordered the replacement speaker and came about a week later to install it. Although I paid for the visit, the speaker was replaced for free. I recommend the Theater People for your AV needs. Thanks Scotty.

Raphael did an amazing job on relatively short notice. We even had the wrong size TV and he helped…read moreus return it and find a better fit all the same day. The finished job looks totally pro. No wires or anything and he even helped us set up the new system which was helpful. I'd give six stars if I could.

From the owner: Transform your living space with Perfect Level TV Mounting! Experience expert craftsmanship and…read moremeticulous attention to detail, ensuring your TV is securely mounted and perfectly aligned. Elevate your viewing experience today!

I recently decided to add Roku to my not-smart television set-up and, after many attempts to find…read moreout how it should be done, I hit a wall. The idea came to me that a specialist in home entertainment systems may be able to help me, This was last Saturday so I called Custom Automation Technologies, Inc. in New Albany who were open until 6 pm. The owner, Dan Hoehnen, answered my call, talked with me about my system, and said he would come out that same afternoon and take care of it. Which he did, for about 1.5 hours he skillfully integrated a Roku stick into my mini-network which consists of an 11 year old plasma TV, a DVR, Spectrum cable box, a 11 year old DVD player all controlled by an 11 year old Bose Life Style sound system. Others had failed at this integration task, but Dan knew exactly what had to be done. He explained every step as he worked so that when he was finished I had full Roku capability on my system. He also explained how I should access and use the new feature, even helping me to document every step in the process. To top it off, he invited me to call him anytime I have a problem or a question. In summary, I could not be happier with the service provided by Mr. Hoehnen and CATI. The service was fast, expert, courteous and totally effective. Thank you, Dan and CATI! A very happy, happy customer

trust me nothing at spectrum is at 5 anymore and the more automaization (code word AI) continues…read morethe worst things will get because they only understand the basics it's an AI bot that just gives you basic instructions. but I'm glad to know that one single person accomplish their task SAD. spectrum was in my neighborhood today The whole wire system need to replace because it was so old and then they went to my neighbor's house I was like disrespectrum day or something wow okay well good luck

Carlos went above and beyond. He arrived a few hours earlier, after calling me for approval. The…read moredismount took no time at all and he patched up the holes.

Do not trust this company. They have been trying to charge my card for weeks for a plan I had…read morealready cancelled.

I was looking for EIS to do some additional work for me and noticed that my last review shows San…read moreFrancisco, CA. whereas it should have been New Albany, OH. So I'm relisting it. Brian of EIS was able to get my Internet circuit running at full speed. I have a 1000 Mbps internet circuit from AT&T. I was getting less than 100 Mbps download/upload, now I'm getting about 900 Mbps. His pricing is the best I've found.

Brian was able to get my Internet circuit running at full speed. I have a 1000 Mbps circuit from…read moreAT&T. I was getting less than 100 Mbps download, now I'm getting about 900 Mbps. His pricing is the best I've found.

I can't say enough great things about Sean and his team. We have used them to mount two TVs in our…read morehouse, one of which was a difficult mount above a fireplace. The work is first class and professional, and done for a fair price that was clearly explained before the work was done. Sean went above and beyond, especially on the fireplace mount which required drywall work that needed some time to dry. I highly recommend Paradox Digital for any home theater and related work.

From the owner: Specializing in home automation, surveillance camera installation, home theater installation, alarm…read moresystem installation, thermostat repair, thermostat installation, TV wall mounting, audio video systems installation, and security system installation. Our experts specialize in providing our services to owners of residential properties. We take great pride in having our customers satisfied with our work. We offer a wide selection of quality services as well as custom services to the desire of every customer. We are reliable, friendly, and attentive to details. We offer free estimates and reasonable pricing. Our goal is providing the highest quality services with 100 percent customer satisfaction. We always offer the best and guarantee your satisfaction. All of our technicians are highly trained and fully equipped to deliver with a high level of competency. Paradox Digital, LLC in Gahanna, OH is insured for your protection.

Outstanding company. We had them hang a flat screen TV on the wall and relocate the cable modem,…read moreWiFi router, DVD player. Jay, the estimator showed up on time and made a thorough inspection, complete with notes and photos, to be sure the estimate was accurate. The installers routed a series of cables behind the walls, without any unsightly holes (I don't know how they did this through a series of 2 x 4 studs!). After they were done, they tested all the remote controls with me and cleaned up any dust and debris. Highly recommended.

They have been instrumental in getting my home network and security setup. They were able to make…read moreexpert recommendations and install the system for me. They made it easy and were a great value. Definitely going to use them again for other properties that I own.

I will be very happy to change my rating of this company when I see my replacement of my glass TV…read morestand shelf that supports my television that was smashed during the move. They were PAID and so far I have had no word from them about the shelf that was identical nor the one that was smashed! How about it Tenneal?

Received great service from this company. They made a usually stressful experience run very…read moresmoothly. Tenelle, the owner, is thorough, asked questions and sent me an inventory form to make sure they were prepared for all of the furniture I was moving. The gentlemen who moved me were polite and efficient. Definitely would recommend them!