I recently decided to add Roku to my not-smart television set-up and, after many attempts to find…read moreout how it should be done, I hit a wall. The idea came to me that a specialist in home entertainment systems may be able to help me, This was last Saturday so I called Custom Automation Technologies, Inc. in New Albany who were open until 6 pm. The owner, Dan Hoehnen, answered my call, talked with me about my system, and said he would come out that same afternoon and take care of it. Which he did, for about 1.5 hours he skillfully integrated a Roku stick into my mini-network which consists of an 11 year old plasma TV, a DVR, Spectrum cable box, a 11 year old DVD player all controlled by an 11 year old Bose Life Style sound system. Others had failed at this integration task, but Dan knew exactly what had to be done. He explained every step as he worked so that when he was finished I had full Roku capability on my system. He also explained how I should access and use the new feature, even helping me to document every step in the process. To top it off, he invited me to call him anytime I have a problem or a question. In summary, I could not be happier with the service provided by Mr. Hoehnen and CATI. The service was fast, expert, courteous and totally effective. Thank you, Dan and CATI! A very happy, happy customer

From the owner: Custom Automation Technologies (CAT) provides all the technology your home or small business needs…read more From pre-wiring a new construction home, to a fully automated home, CAT does it all. Our specialties include: home automation, home theaters and media rooms, whole-house music, awesome Wi-Fi, security systems and cameras, video doorbells, voice control, lighting control, motorized shades, universal remote controls, assistive technology and more!

Absolutely recommend Smart House Ohio - founded by two electrical engineers who graduated with B.S…read more in Electrical and Computer Engineering from The Ohio State University who have a passion for home automation and security. Rob and Adam evaluated our needs and patiently explained how and why. On time. And we called them later with questions which they completely explained. Try their automation services - you will be happy that you did!

Smart House installed a Ring alarm, Blink camera, and Amazon Alexa system in my home. They were on…read moretime, courteous, and professional. Smart House walked me through the setup, made sure I understood how to use my system, and ensured me that they can be reached 24/7 for any issues. I feel much safer now that my home is protected with professional alarm monitoring. With my cameras I will not have to worry about stolen packages from my porch and can talk to people at my front door through my camera. I recommend Smart House to anyone looking for a home automation or security system.

They have been instrumental in getting my home network and security setup. They were able to make…read moreexpert recommendations and install the system for me. They made it easy and were a great value. Definitely going to use them again for other properties that I own.

Came out for a consultation. Promised a quote by a given day- didn't receive. Sent an inquiry and…read morethen received it a couple days later, they quoted products and services we never discussed. Never heard back from them after receiving the quote. Ultimately went with Best Buy Geek squad who provided stellar service!

I can't say enough great things about Sean and his team. We have used them to mount two TVs in our…read morehouse, one of which was a difficult mount above a fireplace. The work is first class and professional, and done for a fair price that was clearly explained before the work was done. Sean went above and beyond, especially on the fireplace mount which required drywall work that needed some time to dry. I highly recommend Paradox Digital for any home theater and related work.

From the owner: Specializing in home automation, surveillance camera installation, home theater installation, alarm…read moresystem installation, thermostat repair, thermostat installation, TV wall mounting, audio video systems installation, and security system installation. Our experts specialize in providing our services to owners of residential properties. We take great pride in having our customers satisfied with our work. We offer a wide selection of quality services as well as custom services to the desire of every customer. We are reliable, friendly, and attentive to details. We offer free estimates and reasonable pricing. Our goal is providing the highest quality services with 100 percent customer satisfaction. We always offer the best and guarantee your satisfaction. All of our technicians are highly trained and fully equipped to deliver with a high level of competency. Paradox Digital, LLC in Gahanna, OH is insured for your protection.

UNRELIABLE Security company. Nasty people. Incompetent management of routine issues. Too many…read moreignored alarms. Too many ignored calls. Too many ignored requests for service. This company is an abomination. When you sign a security monitoring agreement with them, they claim to "automatically renew" year after year. After having had enough of their unreliable security mischief I quit using them. Then I got bill after bill after bill. I spoke to MICHELLE who was worse than useless. She came up with excuse after excuse...."We were bought out" "You talked to the wrong person" "You have to write a letter" "You wrote to the wrong person" blah, blah, blah.... If you are selling security, you must be competent. MICHELLE and the people at Connective Home (formerly Saturn, previously American) don't get it. The bottom line is clear. If you want peace of mind, look elsewhere. If want reliable security for your family or business, look elsewhere. If If you want a REAL security company look anywhere else but here. YOU HAVE BEEN WARNED! Watch out for Michelle, she is the worst I have ever dealt with.

We had a terrific experience with Allsecure Systems. Our wireless system has been installed for a…read morecouple of months and we feel extremely safe and secure. We love that our digital control panel is easy to use and has several different functionalities that we have found convenient. One of the greatest perks is the app! We can control our security system from our phone, even when we are away from home traveling! Joe and his team are top notch and we are grateful that they have helped keep our family safe!

I found Allsecure on YELP, and called Joe . He was out promptly and gave me a confident feeling…read more Everything about his service has been top notch. We bid out our security to many of the larger companies and decided that this was the best route. We have not been sorry!!

Great place for Cram studies in regards to the Series 6, 63 or whatever financial test you may be…read morepreparing for! I have only went here for the 3-day Series 6 cram, but it has been totally worth it! Pat is a great teacher and explains concepts vividly with pictures and stories. Plus, he treats you to donuts, cookies and an endless pot of coffee! I would definitely recommend this place, and intend on returning for the next test I am required to take.

The Morton Learning Center on High Street in Worthington just gave me one of the worst customer…read moreservice experiences I've ever encountered. I came in, signed up to take a class and was charged $250. In the end I decided not to take the class and called to cancel. They told me I would be refunded $200 and that the book was $50 and nonrefundable. I told them I didn't think it was fair to enact such a policy after the fact without transparency from the start. They said I'd have to come in and return the book and that if it was undamaged I could talk to someone. So I drove to the center with the book (a binder with photocopies that had been hole-punched) and dropped it off while explaining my situation once again. I was told the policy again and informed that a note would be left for the office manager, who would return my phone call in the morning. I waited until this afternoon and receiving no call, called the manager. I described who I was and tried to explain the situation: basically that no policy was stated about a non-refund and how was I to know? At first, she made the point that all books are non-refundable, which I corrected, since Barnes and Nobles does take refunds. At this point, the conversation became more about her telling me that I was in the wrong than accepting the courtesy that I was extending her. I was told that I could have been making photocopies of the information to give out and sell (nice customer service ploy, accusing your customer of being a thief, I'll have to remember that one), that I should be charged an additional $50 because the registration for the class should be non-refundable (not only do I deserve to be punished, I deserve to be punished MORE!) and that in her ten years of working there she's never had one complaint about the policy. I don't know, maybe most people would just accept paying $50 for the benefit of carrying around a binder for a week... I tried to explain that I was calling as a courtesy to let her know that steps could be made to better their explanation of policy. I tried to explain my problem wasn't the policy, it was that the policy was not stated. I tried to explain that I wasn't accusing her of trying to steal from or trick me (although she had accused me of the same not two minutes prior to that.) In the end, I was interrupted each time because: "it's not worth the headache and hassle to argue with you. I'll just refund it." Either way, I don't know about the classes, they might be the greatest thing ever. I do know that their business transparency is pretty lame and that their customer service, in my experience, was good until I encountered the office manager. It went quickly downhill after that point, as described above.