The staff Yuka was so helpful in choosing which harness to get our Frenchie Pudge!…read moreWe appreciate your excellent customer service skills! Omotenashi!

Shopping in to get Missy Bee a new leash to keep her from jumping on her smaller sister & cats when…read moreshe's feeling playful. (Which is pretty much all of the time!) lol.

First time here, live in another city, but wanted to see what they had . Looking for puppy stuff…read more Garrick the owner gave us good directions as the store is on the side of Safeway towards the back. When we arrived Mr.Higuchi was very welcoming & Helped us with all our needs. Excellent & warm customer service. Local store ,so please support, not at all like the big box pet stores!

I love how I was greater when I walked in and she gave me a chance to walk around for a minute then…read moreasked me if she could help me with what I needed. It's a small place but they have a lot of stuff without overwhelming you with too many choices. The staff was great a talked to you like you were their friend. I will definitely be back to support this local owned business.

I am so happy we finally got off the waitlist and into the dog shop. They are the best and the…read morenicest, I couldn't be more pleased.

They clip my dogs nails in under 5 minutes, always friendly. Makes it so much easier on me (and my…read moreGigi) thank you!

Amazing quality products. Owner operator is very knowledgeable and willing to assist you with any…read morequestions or concerns. Nice to know the ingredients are all healthy for our fur babies.

whenever I pull in my dogs go crazy. they love all the treats from dogtown bakery and i love how…read morecute they are. michelle is lovely. I am so happy places like this exist. Just the best.

Great selection here at this location. A bit pricy but I found everything I was looking for today…read more Might get better savings on cat litter at Costco? Will have to compare next time I'm there. I was able to apply an online $1.00 coupon for the 40 lb bag of Dr. Elsey's order-free cat litter. Also got a set of collapsable Doggie steps & a few cat pads for my girls. Friendly Associates at check out make the short wait worth a smile. Don't forget to donate to those in need when making payment. Share that Aloha Spirit and you will be BLESSED! Four Fabulous Stars for Connivence, Selection, Quality & Customer Service with a SMILE!

It's pretty good here! I mean... they have mostly everything a pet needs. Can't complain. There is…read morethis older lady who works there and she's SUCH A SWEETHEART! BE PATIENT with her folks! She may help from her other co-workers & needs a moment at times but, she's still going and working, so BE NICE! Thank you for your help! You were absolutely kind and very helpful!

Always, when in the Windward Mall, we like to go checkout the new puppies they…read morehave for sale. They have a good variety, with a lot of turnover, which is nice to see! The cost for purchase can be very costly! So choose wisely! A Shout out to Marlee Ree for her excellent customer service& helpful advise for our new puppy! Even tho we did not purchase our puppy from her. Good supplies for all pets here! Go support them!

I don't usually buy dogs from pet stores as I usually rescue/adopt them. I also rarely go to the…read moreEastside, but in this day we went and encountered the most precious litter. With our dog passing away 2 years ago there was a clone of him sitting there (but already sold). My heart sank as I never thought I'd see another. To our surprise his brother sat by the glass and crossed his front paws just like our previous dog. Again my heart sank. With a bunch of thinking and going back and forth for a couple hours we made the purchase. The staff were extremely nice, able to answer all my questions with ease. Unfortunately, he wasn't and to come home with us until his vet appointment. We were able to come in as often as we wanted and hold him until the day he could come home. I didn't know I was being helped by the owner/wife during this time. She was extremely sweet, and that made me feel better about purchasing from a store. The dogs areas were constantly cleaned by staff, they wouldn't handle them until they were able to clean and sanitize to ensure safety. That also made me alot more comfortable. All in all this experience was great. I also feel line the merchandise is to par for the prices. Thank you koolau pets for adding a new baby to our ohana.

Go here for all my aquaponic needs! They have everything i need n kevin is always super…read moreknowledgeable n helpful!

Needed a new aerator for my tank for aquaculture. It was so simple. Took the item that needed…read morereplacing. Walked to the section in the back and was immediately greeted and helped. Just had to show him the item and right away he was able to find it for me. Also saw tanks while I was there and the worker was so knowledgeable and was able to answer all of my questions. Plus they have an icee machine too! Definitely will be back.

I contacted Hawaii H2Grow to service our fish tank in a business office that had an influx of…read moreunsightly invasive snails, poor maintenance, and outdated deco. Nicholas knew right away the concerns I expressed and came to the rescue. He gave our big office tank a whole new makeover while ridding the invasive snails. We are pleased with his services and he is such a sweet and professional person. He is our new go to guy for all our aquarium needs!

Nicolas from Hawaii H2Grow, is the third person we have hired. He is by far the most comprehensive,…read morereliable , competent, and easy to work with. Nicolas, has a natural affinity with all elements of pond service. His ascetics show through and his cost is much more reasonable than others. We are thrilled to have Nicolas! The Livingstons

I went in pretty close to closing, and the girl there was extremely knowledgeable and friendly…read more Again, considering I went like 8 mins before they were going to close, she was so nice. I got some treats for my friends dog and tried their raw food for the first time! My picky baby loved it! I'm 100% coming back, not close to closing time lol.

We're really conflicted in writing this review . . …read more On one hand, we definitely support local businesses. We also love the idea of a raw food diet for our fur baby - which is what brought us to 808 Raw Pet Food to begin with. However . . . Our dog got very sick after our last purchase of raw food: vomiting, diarrhea, lack of appetite, lethargy and weakness (to the point of not being able to stand without assistance). We took her to the vet for a physical exam, blood tests, etc. These results were all normal. The timing (new batch of food) and stomach issues pointed most likely to food poisoning or similar from the raw food. To be clear, we are NOT upset or blaming anyone. We are also NOT discouraging anyone from raw foods. We were well aware of the risks of bacterial contamination, etc. and it was one of the things we considered when making this decision. Unfortunately, we had a very scary and expensive (vet bill) experience with these risks and caution everyone to take these very seriously. Outside of this, the staff were very friendly. They have a good assortment of food and snack offerings. Parking can be challenging - DO NOT bring a large vehicle.

Gotta love the idea of special treats for your pup! Andrea also offers lots of other services for…read moredogs like grooming and boarding. We stopped by their Soft-Opening pop up and are excited to stop by when the open their storefront in June! The Pup Ice flavors are Beef, Beet, and Berries... so you get all three flavors PLUS you can add a topper. The Pooch Parfait is layered Pumpkin, Yogurt, Sweet Potato, and Oatmeal. Pros: -Taylor enjoyed the flavors and the bacon topper for sure! They even have a glucosamine topper too - Our friend's pup loved that topper. -The bowls look super cute and Andrea and her team are very sweet- they clearly have a passion and love for dogs. Cons: -The pup ice come in tightly packed "balls"... it made it difficult for them to eat, since it's very cold and Taylor just licked around it until the ice melted. -Warning on the Pooch Parfait... it really does help with "digestive health", so I'd recommend either trying it in smaller portions or maybe share with other pups. Haha My friend's Shiba Inu ate the whole thing and then had explosive diarrhea in the middle of the night.

AWESOME TREAT FOR DOGS! Our dog, Juniper, devoured her personal sundae! Her tail was fervently…read morewagging while she enjoyed this delicious and healthy treat. Special thanks to Andrea for providing dog-lovers with an all natural doggie dessert!