We had a small little outside "pond" (aka large pot) that needed a major remodel. It smelled so bad…read moreand the guppies just completely took over. Tyson (the owner and our savior) came over and helped save us and our "pond". It was such an eye sore and basically smelled like a swamp. Now it's nice and clean. Definitely not an eye sore anymore and is actually relaxing to just look at. They just opened their retail shop in Pearl City Industrial Park. These guys are professionals! They know all about freshwater and salt water tanks and ponds. They'll work with you for your perfect set up and have so many options available. Their retail space is just open Saturday/Sunday. We got to see Tyson again and he taught my son about some of the fish they had available. Now we might be getting a salt water tank!! Thank you New School Aquatics!!

The team in New School Aquatics are going to make an enormous positive impact in our next…read moregeneration and feature generations of marine and freshwater hobbyists. Tyson and his team are always knowledgeable and professional when it comes to dealing with every aspect to becoming a successful Aquarist. A one stop shop and not to mention they are all super friendly.

Damien and James were attentive and knowledgable about the health and care of the aquarium…read morefiltration and aquatic fish. Very much needed in our community and happy to see them again for my service.

Damien is extremely knowledgeable. He has a pleasing personality and cares deeply about the Fish…read moreworld. I trust him with all my tanks. I can recommend his services.

First time here, live in another city, but wanted to see what they had . Looking for puppy stuff…read more Garrick the owner gave us good directions as the store is on the side of Safeway towards the back. When we arrived Mr.Higuchi was very welcoming & Helped us with all our needs. Excellent & warm customer service. Local store ,so please support, not at all like the big box pet stores!

I love how I was greater when I walked in and she gave me a chance to walk around for a minute then…read moreasked me if she could help me with what I needed. It's a small place but they have a lot of stuff without overwhelming you with too many choices. The staff was great a talked to you like you were their friend. I will definitely be back to support this local owned business.

Dean and Lorenzo was awesome from start to finish with my pondless water feature…read more I would give him 10 stars if there was a rating. Highly recommend them if you're looking for a water feature or koi pond.

Dean is awesome, he was such a help with my pond and can't thank him enough for his insight and…read moreknowledge. He also educated me about the care of my pond and the fish. I sought a lot of advise from others and he seemed to be right inline with the best advise I was given and made the most sense. I wish nothing but blessings to him, his family and business. I hope everyone else finds him as helpful as I found him.

I want to update my review since it's been a while. Ty is an honest, hardworking individual who is…read morethe best at his craft. He is very patient and always solution oriented. I've called him on several occasions in a panic and he's always able to offer a solution over the phone or come to my house to fix the problem in a very timely matter. He's reliable and trustworthy. He doesn't try to overcharge you or suggest superfluous services. But rest assured, he is very good at his job. He should be your 1st call if you need help with your fish pond, waterfall, or any aquatics service.

Did not actual visit but called to see if he had what I needed (water conditioner and aquatic soil)…read moreand the man who answered, Ty?, referred me to Petco for what I needed since I'm in Kāne'ohe . He was very nice and full of Aloha generosity!

Great company, I've had a few tanks done by Mr. Otis and he did a wonderful job. Look forward to…read moreusing them again on another project. He also does great Koi pond work.

From the owner: Indoor Oceans Hawaii is a leading custom aquarium service design company specializing in custom…read morecommercial, residential, saltwater aquariums and koi ponds with optional cleaning services. Indoor Oceans Hawaii is a reputable, longstanding company in Hawaii committed to excellence brought to you with Aloha.

Very friendly and knowledgeable staff. The owner Shelly is very helpful…read morein helping me choosing the perfect Discus for my 120 gallon fish tank.

Met one of the owners she was super nice! Answered alot of my questions. I like that they deal…read moremainly with Discus and they even had home made frozen beef heart food mix. Will be coming back here for more Discus!

I took my son here for a walk because, as a 7 year old, he has an astute fascination for gardening…read more& hydroponics. However, not even 10 minutes in, some pale creature with unholy features that resembled a balding 60 year old man with glasses came over there and snatched my son and ran off. I've hired several search and rescue teams, but I haven't heard back from any of them. One star!

I don't usually buy dogs from pet stores as I usually rescue/adopt them. I also rarely go to the…read moreEastside, but in this day we went and encountered the most precious litter. With our dog passing away 2 years ago there was a clone of him sitting there (but already sold). My heart sank as I never thought I'd see another. To our surprise his brother sat by the glass and crossed his front paws just like our previous dog. Again my heart sank. With a bunch of thinking and going back and forth for a couple hours we made the purchase. The staff were extremely nice, able to answer all my questions with ease. Unfortunately, he wasn't and to come home with us until his vet appointment. We were able to come in as often as we wanted and hold him until the day he could come home. I didn't know I was being helped by the owner/wife during this time. She was extremely sweet, and that made me feel better about purchasing from a store. The dogs areas were constantly cleaned by staff, they wouldn't handle them until they were able to clean and sanitize to ensure safety. That also made me alot more comfortable. All in all this experience was great. I also feel line the merchandise is to par for the prices. Thank you koolau pets for adding a new baby to our ohana.

Always, when in the Windward Mall, we like to go checkout the new puppies they…read morehave for sale. They have a good variety, with a lot of turnover, which is nice to see! The cost for purchase can be very costly! So choose wisely! A Shout out to Marlee Ree for her excellent customer service& helpful advise for our new puppy! Even tho we did not purchase our puppy from her. Good supplies for all pets here! Go support them!