I really want to say Thomas and Luigi handed a little rush very well. They helped me to answer all…read moremy questions. They didn't leave me unattended and actually got to work with both of them. My package got shipped out on time and so I'm happy Customer. thanks Thomas. Thanks Luigi. You guys Rock. Keep up the .

Parking: There's no dedicated parking for this UPS Store on…read moreFigueroa. Only metered parking on the street, and it's usually hard to find a spot. We always go as a pair one drives around looking for parking while the other gets down to drop off the package. Wait Time: When I arrived, there were two customers being helped. Surprisingly, there were two employees working (which is rare for such a small store, but maybe because of the holidays). I waited about seven minutes before I was called. After me, about four or five people lined up, so it can get packed quickly. Service: I was just sending out a package related to health insurance. It was super quick. I handed it over, they scanned it, and gave me the receipt sticker. The employee was fine, not rude, but not overly friendly either. Just did the job and said thank you. Store Size & Atmosphere: It's a very small location. A customer was on the side loading a bunch of boxes onto a trolley which made it feel even more crowded. There's also a "For Lease" sign on the side of the building not sure if they're moving or if it's for another unit, but they've been there a long time. Product Quality: I didn't buy anything here, so I can't comment on the store products. Value: I wasn't charged for my shipment (it was covered), so no comment on pricing either. Overall: Quick drop-off, small and busy store, challenging parking, but the wait wasn't bad for me. Good for simple, fast package sending.

So yesterday I was short on time to get a scan and email in for a contract. Stephany was a life…read moresaver! She stepped in and showed me how to use the self service scanner/printer. I was pressed for time and she did the first one for me and showed me what to do for the second I was in and out of Fed in less than 10 minutes. All my stress left my body once I got these contracts in! Thank you Stephany for being my life saver yesterday!!!!

Service is horrible and you'd be lucky if they ask if you needed help tbh. Second time around, they…read morehad me drop my package in a box that needed to be chilled or protected at least and it was a blood sample. Not only that, it was late by over a week to get a destination in the same state! Horrible overall service and they can't even explain how that happened. Should have known knowing the lack of organization and cleanliness from this staff. Avoid this place if you need something serious shipped. I also told them as well what I was shipping and they said that they didn't have services to chill packages and I think blood testing companies will fail over this

I was moving from LA to Florida on my own and went by Ship District to pick up some boxes. The two…read morestaff members, Cruz and another gentleman, were really helpful in answering my questions and helped me pick out the right size and type of box for my needs. I walked away with a business card and some info about their additional services available. Later that afternoon, I called Ship District back to learn more about their extra services and they had all the help I was in desperate need of! Even though it was later in the day, the guys miraculously were able to get my stuff and coordinate packing and shipping for me. Not to mention, affordable and tailored to my budget. I'll never forget the great service I received from Cruz and his team and highly recommend their services to anyone! Super professional and courteous.

Will never take packages to this place again. Took a prepaid usps package to Ship District only to…read morehave it not get shipped. Tried tracking it and there has been zero movement. The guy that helped me just told me to put the package behind me on the shelf, which I thought was weird because it didn't feel safe to just leave it there. Someone could just come in and steal it, which I won't be surprised if that was the case and now it's just lost. Now I'm out a couple hundred dollars. Don't bring your packages here.

Amazing customer services! The owner was incredibly kind and…read moreefficient. I would recommend this place for any shipments with the major carriers such as UPS, FedEx, DHL and USPS as well.

So because you can't delete these reviews. I have reported this business to the BBB. They've been…read moredeleting reviews on Google. First I've lived in this area for 15yrs. I didn't have any issues at first. I usually deal with the man. Only dealt with the Woman a few times. She was pretty pleasant. The guy, not so much. He creates issues with me for no reason. Maybe he's had bad experiences with other people. One day I came for a package. He shoed me away and said, "Go check your mailbox first, why you ask me that." I said, Sir I don't have a mailbox here. I have FedEx drop off's. I noticed the more I frequent this location throughout the years it's gotten worse. I have never had a problem in 15 yrs with any shop owners in this area. I don't even go there often only recently because I have thieving new neighbors. This shop owner gives me attitude Everytime I go to pick up or drop off packages. I tried to give him the benefit of the doubt. He's older maybe had a bad day. But at some point it's out right disrespectful so the disrespect must be addressed. He acts like he doesn't want me to touch his products or collect mine. He's returned my packages after telling me to come back later. I come back and then he say's ,"Oh I didn't know I sent it back." He told me after 7days he returns them. So why would you return it when I came for it before 7 days???I feel it was always there. I feel he deliberately sent them back. He's told me my packages weren't there. When I inquire about packages on his table against the wall. He gets an attitude when my package is actually in that pile. I still say, "Thank you so much!!!" He even sent me home to get mail w/ my 8yr old daughter's name and address because her Aunt sent a Christmas gift from MS. He told me my ID and address didn't matter, because it was in her name. I never heard of that for a minor. I said ok, I found the mail. He was mad I found it. He's told me when I come in to have my email open so he can check that he has my package. The first time I didn't know this. So I'm always ready whenever I come in. I'm polite and I speak. He just stares at me as if I have no business in his place. Like I'm not even speaking English and I'm well versed. Then he'll say, "what??" So I repeat myself. He still has an attitude. Even when I drop off packages. You're supposed to give a receipt. As proof of drop off. He told me he doesn't have to. He let me take a picture of his tablet as a receipt. The next time he got an attitude and said no. I'll get an email as a receipt. That's not going to work if my package is lost. I need a receipt or some proof that it was actually dropped off for insurance to cover a lost l, damaged item. He told me to "take a picture of my package on the counter." That doesn't prove my package was dropped off or shipped for insurance. Anyone can have a picture on a counter. He's even told me my package wasn't there and checked his paper list. I said, "excuse me Sir, I saw my name. He threw the paper down and said, "You find it!" I wanted to go off but I said I need my stuff. I'm not going to keep putting up with this behavior. I hate to say it's racism, but maybe he just doesn't like me. Some people are like that no matter how polite you are. I went last week to drop off a package and he refused. I have a feeling he doesn't want to service me and that's fine, that's his business he has that right. I also have a right to let people know how he has treated me and it has gotten worse. I highly believe in treating people fair and how you want to be treated. Therefore I will continue to report this business. Treat people better. I'm not trying to be liked. I've worked in customer service for Loomis Armored, Parking Violation, Casino's and the City of Hollywood. So, I know how it is to deal with the public. I've seen the worst. That's why I be sure to always treat people kind. I feel because he's there probably for the heavy Asian community of USC he doesn't care about anyone outside of that. If not then surely it must be racism because I am Afro Latino.

Amazing service and staff is friendly always helpful. I get a lot of packages and they make it so…read moreeasy for me when I arrive especially with an uber waiting they accommodate me quickly ! They even recycle the boxes so sometimes I'll empty my products if I have time so I can give the boxes and not have so much to carry. The price for my box is reasonable for three months as I'm transitioning to a new place and what I love most is that it's a physical address making receiving packages easier. I wanted to acknowledge some of the staff who stand out every time I come making my experience stress free Always so helpful and cheerful attitude Thank you violet joshua and Jocelyne !!

1 star -- I would give zero if I could…read more The customer service at this location was terrible, and the lack of attention to customers was honestly unacceptable. There were two employees working, and neither one greeted me, acknowledged me, or even said, "I'll be with you in a moment." Even if you're busy, basic customer service is acknowledging the person waiting and offering some direction. I waited about 15 minutes despite being next in line, while the employees repeatedly went to the back and seemed more focused on messing around than helping the customers waiting. What made the experience even worse was that an employee then helped the person behind me before helping me, despite it being very clear that I had been waiting first. On top of that, I received attitude from both employees. The overall demeanor made it feel as though the employees thought they were above the customers they were supposed to be assisting. That kind of attitude has no place in customer service. I'm not expecting anyone to roll out a red carpet--I expect basic acknowledgment, professionalism, and service in the order customers arrived. Unfortunately, I received none of that here. Management seriously needs to address the customer service and professionalism at this location.

Amazing service! Called,got a quote, showed up and the guys got my stuff nice and packed, and sent…read moreon it's way to my sister,will definitely use their service again when it's that time to ship out stuff.

I have had a smooth and easy experience every time I needed to drop off a Fed Ex package. Thank youread more

I've been using this FedEx for years and have never had an issue. I've used them for printing,…read moreshipping, and returns. I have always lived in walking distance though, but I can see how parking might be difficult if you need to drive. There is a lot of metered street parking around the area. Staff has always been friendly and helpful.

I had a great experience here today. I needed to send a fax with sensitive information. Quick and…read moreeasy to fax here. They provide a free cover sheet and let you fax it yourself, which I appreciate for privacy reasons. I'm the only one who handled my documents. It's $1.99 per page. The machine also prints a confirmation to confirm your pages were sent. Cici helped me today and she is wonderful! She is so kind, helpful and positive. Great energy and she brightened my day!

I was struggling to be home for a signature required delivery and I decided to take a chance and…read morepickup my package from this location. I arrived at 8:58am to be the first person to be assisted. I was assisted by a very nice gentleman and I wish I remember his name. He called the truck my package was on and I met with the driver around the corner. Call it crazy but my package was my WEDDING DRESS! They cared so much to make sure I got it! They get 10 STARS if I could!!!!!

They delivered my package to another address and never heard back from them…read more Package lost, I'll definitely ask what courier will be used to delivery my packages so as not to choose these guys. Worst company I ever dealt with.

This is my favorite fedex? Not sure what the 2 stars is about. Super clean, easy to access, not…read moresuper busy have printed and mailed a million things here and the employees are so nice and helpful!

I came in a relative rush and a bit of a hurry. Luckily for me, I had the benefit and pleasure of…read morebeing taken care of by two CSA's, or customer service all stars. Benetta greeted me with the personality and charm of a true Southern belle, and Jesse followed up with service that was completely above bar and better than any I have had from any delivery service up-to-date. I needed to come in quickly, and write up a quick thank you letter that have to go out super quick in order to get to the designated location before the close of business tomorrow. And while it set me back $42.91, it was well worth it considering the level of service and the prompt attention I received. If ever in the USC village area, or doing business with the campus college nearby, don't hesitate to come to this location! Best service ever.

I had a short turnaround for a poster printing for work and Cindy was absolutely incredible about…read morehelping me get it out on time. I even made a mistake when sending the file to FedEx and Cindy helped me sort it out no problem. I cannot thank her and the team enough!

My printer finally died so I came to FedEx. Luckily, I ran into Cindy who was super helpful and…read morepatient. I had a messy print job where the pdf I emailed was yuuge (25mb), and it had to be on thick card stock in full color. The printer kept throwing errors because of the file :(. Cindy got my file and printed it for me. White glove service