Half of our food was good, half was really lacking, but sadly, the service was poor and affected…read morethe quality of our experience. We were seated behind a barrier, and after dropping off our entrees, our server disappeared. My husband realized that he hadn't been served any condiments with his fish & chips -- no tartar sauce, lemon, vinegar or ketchup, nor slaw. He waited a few minutes to dig in, figuring someone would pop around the corner and we'd catch their eye, or our own server would return to check on us. Nope. Meanwhile, hubby had tasted a few fries, which were barely warm and a bit flabby. He started to eat his fish, sans tartar, and said it was ok, but not super hot. Fish and chips out to come out of the fryer so fresh and hot that you need to wait a few minutes to eat it so you don't burn your mouth -- but not here. This food had been sitting around a while. A few other servers had checked on tables nearish to ours, but didn't give us so much as a glance, and didn't hear our loud "Excuse me!"s. We weren't thrilled at the prospect of having to get up and go to the bar or hostess station to get help. But because both our meals had become unenjoyable thanks to waiting over ten minutes for someone to happen by, I decided I'd go seek assistance. But just then, our server happened by. We flagged her down and asked for all the things that were missing. She glanced at my husband's still pretty full plate and her eyes popped a bit, clearly realizing that the sitch was not pleasing to us. She brought the missing condiments, but damage done at that point. It had been a little exhausting waiting around and keeping our eyes peeled for a passing server. The restaurant should make it more of a point to send servers through that lower seating area on the regular. It was a pretty mediocre dinner.

Last month, we were nearly two and a half hours into our drive from Pittsburgh to Columbus and…read morestopped in at The Blue Heron Kitchen. Based on several other reviews, I was a bit worried at first about what was to be expected with speed and quality of service. Our server, a young lady, was excellent, and helpful with making our choices. Her manager or chef seemed like a man possessed running around the floor to assist his staff at the time and did stop by once to check in with us. As far as menu changes or decor from a recent refresh, I have no basis of comparison so couldn't care less about that. We were starving so we opted for recommendations from our server spanning all over the menu. We had everything from cheese curds and bang bang shrimp to the Reuben and patty melt, to a filet mignon with loaded baked potato as a side. In retrospect, kicking ourselves now since nobody in our party got any seafood outside of the shrimp appetizer. Doubtful we will be back east of Columbus for a while so I have no idea when we'd realistically get to try the Salmon BLT or seafood pasta. Unfortunately nobody snagged photos of the food since we were famished and it wasn't a priority. I don't eat sweets, but was told the Key Lime Pie and Banana Fosters were well worth saving room for. If you're like me, I'd opt for the OG Dockside Old Fashioned instead.

Second visit and review here. Again a good, no frills, cooked to order, basic seafood and sides…read moreplace. More than adequate parking. No crowd so plenty of seating. You order as you enter from options on the wall then find you seating. Service was accurate, prompt, and courteous . Food came quickly and hot was hot! Restaurant was clean. If you're comfortable with just good food in a laid back, non- glitzy, non-fast food setting, give here a try. Drinks are Coke products in cans, a plus for me.

Quality fish sandwiches & home cooked meal vibe! Timely and appropriate service from all staff!!read more

Have come here a couple times and such a great deal/yummy. You get tons of food here and all is…read moredelicious. Service is quick and able to choose various options. All options come with fries and hush puppies for platters. Really love their fish as well as their Cole slaw. Great place and recommend!

I went back today with a friend and today ordered a completely new item. The garlic Parmesan…read morechicken wings. Absolutely the best I've had in a long time ( including Roosters)! Very meaty flapper's and drumsticks . I split fried clams and hush puppies with my friend and she also thought they were delicious and she also ordered the fish sandwich and enjoyed it too. Employees are friendly and seating is comfortable. Also had a large fountain drink of cream soda! Another delicious meal at Rusty Wharf!

Island House is pretty much a dive bar. But this dive bar is staffed with ultra kind and…read moreaccommodating people. I showed up by my lonesome, not knowing anything about Island House or Buckeye Lake or anything, and I was greeted warmly and shown to the popcorn maker. The popcorn maker is there by the bar and is available (with buttered popcorn) for your popcorn-eating needs. I'm assuming that popcorn is complimentary with your meal, because I saw a dude come up and get a bag of popcorn (twice). That's nice that Island House offers free popcorn. Anyway, I didn't eat the popcorn. It was a little ... I don't know. It was a little much for me. Instead, I ordered a Club Sandwich (toasted bread, ham, turkey, bacon, cheese, lettuce and tomato). The club sandwich was great! It's sometimes difficult to make a great club sandwich, even though the components are simple. This club sandwich at Island House was great. It came with ruffle chips. There is patio seating here at Island House, which is probably amazing during the summer and fall, because you're steps from the lake. I sat indoors (by a window), which is an option but FYI the ventilation is a little lacking and it was a tad stuffy inside.

Island House updated their food menu. The food is good and the crowd is great. Easy to come by boat.read more

I get older style restaurant. It's a steak restaurant was good seafood for not being near the water…read morealways friendly and nice people and have always had good service.

Went for the first time with my family for Mother's Day and my dad's birthday…read more Cocktails were really good. Salads were okay. Pizza was not great. First time in my life I ordered mushrooms with my steak and got canned mushrooms??? They were warm and only tasted like butter. So gross.

The best Crab Boil I had so far in Columbus. The service was great, our server was informative and…read moreoutgoing. The ambiance made for a good experience with family and friends.

So this was the Goog apology for literally being asked to leave after spending $300 at this place…read moreAWFUL CUSTOMER SERVICE I make a bad Review and this is the Apology ‍ If you don't have space on Major occasions then You Should not take large Parties and make that plain You certainly took the money and the 18% gratuity tip. AWFUL SERVICE AND A EVEN WORSE EXCUSE We deeply apologize if this policy was not clearly communicated to your party by our hosting staff upon your arrival. It is never our intention to make our guests feel rushed, and we regret that the reminder from our management came across as harsh or selective. This limit was applied to all tables that day so we could honor the reservation times of waiting guests.

We randomly picked a Wednesday for a date night. Much to our luck, it was OYSTER NIGHT! Let me tell…read moreyou we made the best of it. We ordered every item on the happy hour menu and then another dozen raw oysters and a half dozen others casino. We may have also gone up and down the cocktail menu. After our extended time we left full, and a little tipsy. Courtney (I think our server) was delightful and we cannot wait to ask for her again on our next visit.

Terrible parking. Bad service. Mid food. Pricey. There are plenty of other places in Columbus that…read morehave better food, more accessible and better customer service. I ordered the ceviche on happy hour (very clearly stating this intent to the waitress). It was ok - fresh but not very flavorful, most of the flavor was onion and a small amount of lime. It was small bowl amount, not a ton at all- had I been hungry going in I would have still been hungry after. It came with a very large plate of chips that were a little odd? Almost stale in texture. But the kicker was when I got the bill the waitress had charged full price. When I pointed out it was on happy hour she said she would talk to the manager but then came back and said since I got the full plate and not the happy hour plate brought out they couldn't adjust the bill. Despite not ordering that/having no context for it (also very curious how small the happy hour plate could have been). Finding parking is a CHALLENGE- especially with all the construction. Not fun and not the safest area. Overall a poor experience compounded on itself.

Our group has been to this restaurant in the past for their sea food boils. This time some of us…read moretried the steak combo entrees. We all ordered the rib eye / lobster tail combo. The steaks were really too thin to make at the correct temperature (medium rare) and were somewhat tough to chew. But, much too our surprise the lobster tails were done perfectly. Tender and juicy, not overcooked. The cold slaw side dish was also very good. The atmosphere is pretty good and our service was also good

I ordered through Uber Eats on Father's Day because I live about 35 minutes away and wanted to…read moreenjoy a special meal without making the drive. Unfortunately, what should have been a great experience turned into a complete disaster. My order was over $200 and included 9 items, yet only 1 item was delivered. When the Uber driver arrived, he explained that the hostess told him everything he picked up was the entire order. It clearly wasn't. Because such a large part of my order was missing, I was forced to drive 35 minutes to the restaurant myself to fix a mistake that never should have happened in the first place. What made the situation even worse was the attitude I received from the hostess when I arrived. Instead of taking responsibility, I was met with excuses and a dismissive attitude, which only added to my frustration. The only bright spot in this experience was the manager. Since the rest of my food had been sitting there for over an hour, the manager apologized and remade the entire order. I genuinely appreciate how professionally the manager handled the situation. That said, a Father's Day meal shouldn't require a second trip, an hour-long delay, and a confrontation just to receive the food that was already paid for. Extremely disappointing experience.

The food is outstanding! Great blend of beers on tap. The menu is unique, something for everyone,…read morenot your bland bar choices. The service staff are always professional and accommodating. The decorations are a combination of sports memorabilia and local history. We've taken many of our out of town guests here to experience food and welcoming atmosphere.

Totally different experience from the last time I came here. Got seated in lovely patio area &…read morethere was a mix up with food so they brought us baskets of fries while we waited. They went above & beyond making sure our meal was celiac safe! Their gluten free buns are amazing & better than anything I've had before & cook fries separately too. Everyone enjoyed their meal & causal space we didn't feel rushed. Our baby had a blowout at end of lunch & manager even came in to help!! So gross & he handled it like a champ!

Please do not let the exterior of the building dissuade you. The meal was delicious. My 3 sisters…read moreand I went in this evening. Greeted kindly and served excellent authentic Italian food. We were served a caprese salad that was the perfect start. I had the mushroom ravioli. The generous portion of pasta was served in a delicious sauce! All 4 of us got a different entree and they were all delicious. I sincerely recommend this restaurant if you are looking for authentic Italian food!

My 3 sisters and I visited this restaurant on 8 August. Don't be fooled by the exterior or seating…read morearea. The chef was welcoming, and the food was incredible! I spent 12 years living in Europe. This food was so delicious I felt like I was in Italy! We tried gnocchi, lobster ravioli, mushroom ravioli and spaghetti. Everything was scrumptious. We highly recommend enjoying your next meal at Osteria Alla Romano!