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5.0 (1 review)
Closed • 10:00 am - 6:00 pm

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Michaels - Why curbside pick up isn't available =/

Michaels

(45 reviews)

Mid-Wilshire

As a regular Michael's shopper at 1302 la Brea store, I am writing as a frequent customer…read moreregarding management and employee working conditions During my visits, I've consistently noticed that Jovana , one of the managers, is exceptional at her job. consistently going above and beyond for customers. However, I am deeply concerned by how she is treated by store leadership and the lack of support she receives. Specifically, Jovana appears to be scheduled almost exclusively for closing shift without adequate coverage, operating with insufficient staffing at night while the earlier hours have substantially higher staffing level. I understand she was informed her schedule would balance out once a new manager was hired, yet she remains the only manager assigned to close out of five managers at this location. Additionally, it is concerning to see a lack of support from leadership when dealing with team dynamics, which impacts the overall store environment. Jovana is a huge asset to your company, and I want to ensure she is treated fairly and given the resources needed to succeed. I hope management will take proactive steps to improve the scheduling balance and working condition at this location. I do not require a follow-up phone call, but I do hope to see positive changes made for the staff.

Jovanna at Michaels made my fiancé's birthday so much easier! She inflated all of our balloons…read morequickly and with such care, and she was genuinely kind and cheerful the whole time. She was efficient without ever making me feel rushed, offered helpful suggestions, and made sure everything was perfect before I left. The balloons looked amazing and were a big hit at the party. Thank you, Johanna, for going above and beyond. I'll definitely be coming back and asking for you!

Cane & Basket Supply - Before

Cane & Basket Supply

(41 reviews)

$$

Mid-Wilshire

Excellent job repairing six dining room chairs ! Highly recommend! They were super nice and easy…read moreto deal with!

I have never ever left anything but good reviews on here, but the experience I just had with Cane &…read moreBasket Supply left me feeling genuinely taken advantage of and insulted. I brought two cane cesca style chairs to this place for a repair quote on January 5th. When I arrived, Susan and Fred quoted me approximately $85-90/chair, they also volunteered that they would even polish the legs where the chrome was rusting. The quoted timeline was approx. 2 weeks. Sounds great! Next step they said would be a follow up call in one week with an exact quote once their guy was back in and could look at them. No call. I followed up myself two weeks later, and was told it would be an additional 2 weeks. No quote yet. Ok, no problem, I said. They must be busy. 6 weeks later, still no call. I followed up again on 2/13 and was finally given a quote - $400 - over double the original quoted price. I pointed this out to Susan on the phone and her verbatim response was "I'm sorry numbers are confusing." I swear to god lol. They came down to $300 all-in after seeing I was clearly unhappy with the price gouging, but that is still $100 over their original quote! When I went to pick up the chairs - first, the legs were not polished as Susan and Fred originally promised. Their demeanor, including Everado, was instantly hostile as they snickered at me despite the fact that I was nothing but polite. I wanted to say "What is going on here? How old are you and what makes you think it's ok to treat someone, let alone a customer like this?" I'm the youngest person of the three of them by about 30 years probably and they were acting like poorly behaved children. Maybe they felt they could get away with treating me like this because of my age? A final slap in the face, when I went to pay, I asked if they took credit card, to which they said "yes, but it will charge us a fee." Ok, I said, fine with me. Everado then insisted that I pay via Zelle or cash, despite them admitting to having the capability to take credit card. The message essentially being "yes, we take credit card, but not for you". If there's another place that does this in LA, I'd say go there. The work they do is fine, even good, but save yourself the pain of having to deal with these grown up children.

Paper Decor More - stationery - Updated October 2026

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