I ordered a pepperoni pizza from Papa Johns and it was a good experience. The pizza arrived hot with a soft but slightly crispy crust. The pepperoni had great flavor and there was plenty of cheese. The garlic sauce on the side added a nice extra touch. The price is a little high, but the quality and taste make it worth it. Overall a solid choice for a quick and tasty pizza. Great Customer Service! read more

Papa Johns Pizza - Entrance - Pizza Near Me - Tyler, Texas

Restaurant was clean staff is very nice and and courteous Pizza was very good Was very impressed with their service read more

Extremely friendly, food taste really good, and they are spot on with my taste buds. I'm glad I finally decided to give them a try.

Is there really a better pizza out there? In all fairness, maybe there is so Italian pizza-making guru out there that's flipping pies better, but I just love my Papa Johns. Their service is polite enough, they are quick at getting the pie in my hands, and they always hook me up with extra garlic butter. Works for me! read more

Had an issue with a driver dropping a pizza about a month ago, we usually have pizza night once a week. They offered a free pizza next time. sweet right? Except the manager had an attitude because I wanted thin crust instead of what I ordered the week before. Next week, it takes over an hour to arrive. This week once again takes over an hour, but to top it off the pizza is cold and chewy. I already had manager attitude once and now the service has been going down hill, I can imagine complaining again. read more

Papa Johns Pizza - How our pizza arrived after waiting over an hour and to top it off it was cold and chewy! - Pizza Near Me - Tyler, Texas

I really like the wings at Papa John's. Best I've had anywhere. The brownies and chocolate chip cookie are great too. The delivery people do a good job. Very satisfied customer. read more

I was going say nothing but I've ordered pizza once before thru delivery. It's was Fresh hot Great. So after work tonight I wanted to treat the family to Papa John's tonight so I pulled up to do a Curbside order and while placing my order online I noticed the employees inside Neither one of the 2 employees inside building had mask on nor did they have gloves on. I saw heavy set man handing raw dough with ungloved hands wiping his upper lip with his Short sleeved shirt . Then he turns to get black square container and a silver cooking utensils with bare hands. complaint would be the same if it was Covid pandemic .But since it is a Pandemic I expect more attention to PROTECTIVE Gear . Thanks for listening hope it brings attention to proper PPE wearing. Like I stated above Pizza was Fresh and delightful during delivery order but after seeing how it was prepared I'm feel sick. Praying these folks weren't apart of my first order. Hope this helps improve Service all around Because I love PAPA John's haven'thad a pie since leaving on East coast. read more

Just ordered first pizza from this location. Ordered thin crust special. Very good pizza! Lots of toppings, hot & evenly spread ingredients. Rare to get thin crust that is actually crisp & tasty this one is so good. Very pleasant young staff! read more

Excellently service and fast to deliver. We ordered the original pan pizza and it was so delicious. My mom never has had Papa John's Pizza and she said the pizza was so juicy and delicious. Very happy. read more

Worst pizza ever. Took 50 minutes to deliver. Papa John's should just close. Awful

Pizza supposed to be delivered in an hour, called to check an hour and 45 mins later.told me they had wrong room number, never tried to call me, and that it would be another hour. No excuse just told me to wait longer. It would be at least another hour. Order canceled. read more

When I buy from Papa John's, I expect nothing less than excellence. After all, their prices are high. I ordered online and was told my order would be delivered in 30-40 minutes. An hour and a half later, my order arrived. My pizza was cold. My wings were cold. And my coke was hot. read more

Have you ever had a pizza delivered to you or picked up yourself and it feels a little heavier than the box itself? Well, this is not the case with Papa John's Pizza on South Broadway. The two-topping pizza had plenty of toppings and cheese on it. The 'Works' was loaded and very delicious. The original crust was incredibly good--one of the best pizzas I have had in a long time and the best pizza in Tyler! read more

We ordered our pizza at 5:30pm and requested it be delivered by 6:45pm. The order never arrived until 8:07pm by then I had cancelled my order and requested a refund. When I called at 7:15 I was lied to and told it would be here shortly, then when I called back at 7:40 I was once again told it was almost here. Then I talked to the "Manager" Alicia and she was very rude and not wanting to listen to my complaint. She just kept saying "We're obviously busy so what do you want?" I would never treat and talk to my customers as if they were a bother especially because if it wasn't for them I wouldn't have a job. I will never order from this establishment again, I doubt anything will be done about this employee. But I know that I will not spend my hard earned money on Papa John's again. If I could give no stars I would. read more

We had two large pizzas and two orders of chicken strips everything was great no issues and arrived quickly

Love their pizza, especially the specialty pizzas. They offer coupons through the mail and online, so check for those before ordering! This location on s broadway is relatively new ( within the past 2 years). REL football group offers discount card for a deal here for extra money off! I pick up my pizza and it has always been ready so I can't comment on delivery like the other reviewer. read more

I will never eat here again! I ordered a pepperoni pizza and the new jalapeño popper rolls. When I picked up my order, the girl behind the counter was playing with her nose ring. I didn't say anything about that, but that's really gross. Then she was showing me my food and stuck her finger in the cream cheese from the jalapeño popper rolls. I didn't complain about that. I drove 20 minutes home and gave my toddler a piece first. She was about half finished when I notice a hair hanging out of it. I thought maybe it was just hers, but it was baked into the cheese. I got another piece and again a hair baked in. We found a piece of hair in each piece we looked at. We stopped at 4 slices, a hair in each. There was also one laying in the jalapeño roll box. I called the store and was offered a complimentary pizza next time, I said no because I will never be eating there again! For that much hair to be in a pizza means their kitchen has to be really disgusting. read more

Oh lawd! We got pizza here the other month and BOTH got so sick. And to top it off another girl in our complex ordered from here that same night and was sick as well. Kind of put me off of from ordering again from the papa. read more

Great phone customer service which is a rarity amongst pizza delivery joints. Delivery persons are always super friendly too, even when our dogs jump all over them! Pizza is always yummy but sometimes it's a bit luke warm. I guess that's what you get for living in the country... read more

For starters, there are flies everywhere. I mean Ive counted at least a dozen so far. Then the employees do not wear any gloves when handling the food. Health violations through the roof here. Then to top it off, you pay 18 dollars for a medium pizza. The medium is 10 inches long...let that sink in. You are pay for 6 small slices for almost 20 dollars. The slices you get have been touched by the employees unwashed hands and you are practically being robbed of a fair price and quality pizza. I am beyond disappointed at papa johns. I would rather have week old pizza from another pizza place, rather than eat papa johns "fresh" overpriced, undersized pizza. I will never eat there again. Very disappointed. At least the pizza was hot.. read more

Loaded with everything the pizza was wonderful. Plentiful cheese all stringy; Ample meat and veggie; Crust just right. In the Broadway area this is the most yummy! And delivery was prompt and very friendly. read more