Must have new owner, again!! Pizza was like a piece of cardboard and cold. Took an hour for delivery from grubhub. no local drivers??? This used to be my favorite store for the past 15 years. Looking for new pizza place now. read more

Exactly what I wanted & ordered. Would love more veggies on a veggie but better than the others around...

Ordered for 5:15pm. Expect to wait to get a HOT pizza for $30. Arrive at 5:05 (10 minutes early) to see it waiting on the rack. Assured that it was fresh out; took it home to get COLD pizza. Never again It's not that hard read more

freaky ahh employees, pizza smelt funky and cigarette-y idk not ordering one pizza from there again you guys got it.

Used the online ordering platform to place a order for an employee appreciation lunch/delivery. The ease of ordering and surprising my co-worker was effortless. Kudos to this location! I called the day of delivery to confirm that the order was received, paid for and would be delivered near the time I selected. My coworker received his order and said the delivery person was friendly and her pizza was piping hot. Thank you for helping me (being on the party planning committee for my workplace) surprise a co-worker with lunch. You guys ROCK! I will chose this location for future orders when possible. read more

I ordered a pizza and when I got home to eat it I saw weird demonic carvings in the box it also looks like food was tampered with.I felt off receiving the pizza from chay he was really rude to me and my husband, he gave me a weird smile and said enjoy the pizza. I'm not coming back again till he's fired or someone will deal with read more

Papa Johns Pizza - Tampered with pizza. - Pizza Near Me - Syracuse, Utah

The pizza always tastes fine. Every time we order for delivery it takes forever to get food. Like 2 plus hours. They never slice pizza all the way through or evenly so some pieces are huge and others are so little . read more

Horrible service, hard to work with, no dine in area got yelled at to leave the building while waiting on a ride home, they wouldn't even let me eat a piece of my pizza. Food is okay but I highly would not recommend after all of this as a whole experience read more

Customer service was horrible. Food was not good either!!! Cold pizza and hardly any toppings. Will never go back!!!

I know this place has a lot of bad reviews that are pretty old. I didn't order from here back then but they must have new management or something because I order there all the time now and have had nothing but good experiences. Pizza always arrives hot and in good condition. read more

Papa Johns Pizza - Pizza Near Me - Syracuse, Utah

The pizza is pretty good. The dough is nice and soft but not too soft. The crusts were like eating dipping sticks when eaten with the included garlic dipping sauce. Large variety of toppings and specialty pizzas. 4 stars instead of 5 for two reasons: 1. they don't offer Brooklyn style pizza. 2. they're a bit pricey for pizza. read more

Papa Johns Pizza - Outside - Pizza Near Me - Syracuse, Utah

The order was wrong, the pepperoni pizza didn't have pepperoni and the BBQ chicken pizza didn't have BBQ sauce. This was the worst pizza we've had from Papa John's. We won't be back. read more

We have been customers of this Papa Johns location for years. (Every Saturday). For both our personal and business needs. Most of the time, they are pretty consistent and the orders are correct and timely. Every once in awhile, we are disappointed in them. During one of our recent visits, it resulted in the order being short one pizza, out of three. Mistakes are going to happen, so it's not the end of the world. However, if something like this happens... it's always best to own up to the error, opposed to making up an excuse as to how the third pizza requires a little more time in the oven. Just apologize and tell the customer you made a mistake. I literally watched the person working the counter, walk up to a person making pizzas, whisper to him... then I watched the missing pizza get made and placed into the oven. 15 minutes later, the missing pizza, that "requires a little more time", was ready. LOL. (A+ for the effort of trying to cover up the mistake... but F, for getting caught ) They probably should have offered to comp. that pizza... but whatever) As far as the people working at this location... they are always friendly and polite. Seldom are they not busy and working at a fast pace. These people really know how to move lots of pizzas each hour!!! Overall... this is a well run location. Pizza is good, ingredients are fresh and the staff is friendly. Will definitely continue to support them. read more

Super disappointed. The picture shows it all. We asked for EXTRA cheese and there was only cheese on a small portion of the pizza by the crust. All the toppings ended up on the side of the box and not even on the pizza. We will never order from this Papa John's again! read more

Papa Johns Pizza - Pizza Near Me - Syracuse, Utah

You know... I usually dig Papa Johns... that said... this store is goofing it up for me.... I will say that 1 of 5 orders are completed accurately.... tonight is not one of those nights... got my pie.... got my bread sticks... did NOT get the extras I ordered and paid for... extra peppers and extra garlic sauce.. driver offered to go get them and bring them... couldn't bring myself to have that round trip for something so small.... however, I do feel compelled to comment. This just seems to be par for the course at this store... read more

We actually really love the pizza from here. We unfortunately ordered two medium pizzas and my fiancé took a bite into one of the peppers that come in your box of pizza... he bit into a worm!!! We called and were offered a free bread sticks. After my fiancé threw up , i called back and asked for either a refund or credit for the future... I was advised that due to them not being the ones who buy the peppers they will need a higher manger to approve.... I then advised them they buy those Peppers and put in their boxes of pizza so they should be held accountable. We were offered a credit or a full refund. read more

Papa Johns Pizza - This is the worm we found in our pizza from papa johns - Pizza Near Me - Syracuse, Utah

We love papa johns and usually order delivery a couple times a month. They're always on time and we've only had an issue with a missing beverage once. Because we haven't had issues with our orders before, we didn't call to correct it and it doesn't seem to be a trend when we order. I'm also grateful that they are always polite and offer great customer service. read more

I walked in to get just an order of breadsticks... she told me that I needed to order online or on the phone... even though I'm standing right here? Horrible service will never return... should have checked here first before even going in...2.5stars? I see why... read more

I was not impressed at all by my delivery tonight. The food wasn't hot and didn't taste fresh. The pizza was fine other than being warm and not hot, I got the garlic twists which I normally love but this time they tasted old and were cold and had no garlic on them, I also got buffalo wings that as well tasted old and were cold and had very little sauce. I most likely won't be ordering from this location again! read more

Papa Johns Pizza - Very little garlic on garlic knots - Pizza Near Me - Syracuse, Utah

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Weirdly enough we got a good pizza here....once! After a friend had ordered pizza here and it was good, we decided to give it a try ourselves. What a mistake. They are dumbfounded every time they deliver and we ask for crushed pepper and parm packets, ummm hello we specifically aske every lsingle time. The last time we order it took almost two hours to get. Tonight it came in a reasonable time, again requested the packets and the order taker said they would make sure the driver knew (yeah...ya didn't) to top it off, our pizza's arrived cold. I do not mean cold as in they sat for awhile out in the cold..cold. i mean it clearly wasn't cooked very long cold. We microwaved it....yuck. Absolute last freaking time we go there. We'll go back to Ally's in Sunset, non commercialized pizza with an absolute fresh taste! read more

Good pizza in a pinch! Pizza comes with marinara sauce and cheese... we added pepperoni, bacon, onions, mushrooms and pineapple. While there was light serving on the added ingredients, there was a sweet tasting dough probably from the excess of juice from the canned pineaple juice. The pizza was mainly covered with tons of cheese. And the bread was soft. There are not many places that deliver in the area of Syracuse, Utah. read more

We order from this location regularly, most of the time things are ok. We will not be ordering from the Syracuse store again. I planned ahead ordered hours before the scheduled delivery time. When it came time for the delivery nothing... we waited about 20 minutes before calling the store. I was disconnected the first two times I called. When I finally got Evelyn, I asked if the pizza was on the way, before she even asked my name she started making excuses as to why the pizza was not there. When she finally did ask my name and looked up my order, she said the pizza was on its way. I asked if it why it was so late if I planned ahead and put in a delivery time, she said that it really does not matter if you put in a time, their system does not put the orders on the screen so they can see in order who planned ahead. I asked, so people that may place and order later or call an order in would probably get their order first. She said probably. I asked who her manager was, it was Tina. I asked to talk to her her. I got who I though was Tina, same excuses, and was basically told they were too busy to be bothered. I asked for her manager/owners name she told me Tina. I said you are both named Tina? Nope.... I was talking to Riley. I asked Riley if I could talk with Tina, I was told no she was not working. Say What? Evelyn told me she was. I asked when Tina would be working again. I was told she did not know, maybe the next day. I asked why Evelyn told me she was working that night. Hmmmm. Then Riley told me Tina was working. I asked to talk to her. I was told she would call me back when she was not busy in a few hours. I said no, I want to talk to her now. I get Tina, she gave me the same excuses, it does not matter when you place the order and they are busy then hung up on me. By this time the pizza came, extremely later than requested. I called back, got Tina and informed her I was bringing the pizza back and wanted a refund. When I got the store, Tina told me she did not hang up on me, the phone came out of the wall. The phone was sitting on the counter. Horrible service! The crazy thing... I would have been completely fine if Evelyn looked up my order, said it is on it's way, sorry for the delay it has been a busy night. Don't make excuses and don't lie to your customers. read more

if i could give this place a 0 stars i would.we order pizza online even tho we have had problems in the past. we order pizza well done from this place because if you dont ask for well done its like eating raw dough. i called after making my online order to ask if they would please cook the pizza well donr which the lady told me no problem. pizza takes a hour to delivered to me which is fine. open the pizzas up and they are more under cooked them even normal. i called the manager once again and this time i get a guy. i tell him the issue you and he tells me he cooked the pizza him self and that it was cook well done and pretty much tells me to go to hell. i would love to talk to the owners of this place. i will never spend a cent with this place again in my life. took everything i had to not go to this store and raise hell in person. read more

The service here was horrible I had ordered three pizzas and have been told to wait 30 to 45 minutes waited an hour and 15 minutes maybe even longer and when I called to see what was going on they have said that no pizza has been ordered by me.... but yet I gave her my card number for payment so a little suspicious about the employee Preston that took my order because after I called to see if he was there he had gone home... also he had call me three times because he kept forgetting to get information about my delivery... very sad and disappointed. read more

Very Disappointed. Its a good thing I ordered extra garlic sauce because I had to smother everything in it for it to have any flavor. Breadsticks were just dough, no seasonings and as I said, no flavor at all. Pizza was cold by the time it arrived and very bland tasting. If I have any say, probably wont order from here anymore. read more

Ordered pizza. Got confirmation delivery would arrive 30 to 40 minutes. Hour goes by still no pizza so I call and they claim pizza left store 40 minutes ago and should arrive anytime. Another 30 minutes goes by still no pizza. Call again and spoke with a supervisor who was very ignorant and claimed they couldn't find the house and I needed to reorder. Really. Never again will I make the mistake from ordering with them again. We are in a cell phone world it's called pick up a phone. I shouldn't have had to call them regarding no delivery. read more