I had a very disappointing experience at Papa John's. The employee was rude and told us that we had to order online instead of helping us in the store. When we placed the order online, there was a mandatory tip, even though we were simply picking up the food. After our pizza was ready, they handed it to us without any plates. We also ordered a Coke, but they gave us the drink without a cup and said they didn't have any. How are customers supposed to drink their soda and eat their pizza without basic items like cups or plates? The customer service was poor, and the overall experience made us feel unwelcome. I hope management addresses these issues and treats customers with more respect. read more

Impromptu dinner solution for three hungry teenagers staying at grandma's. I didn't want to send her out in this weather, so pizza delivery it was. We've always had great experiences with our local Papa John's, so I searched for one nearby to them. The closest was the Rocklin location, and it did not disappoint. Papa John's is consistently reliable and budget-friendly. Yes, there's a delivery minimum, but that's expected. I always head straight to their "deals" page and per usual found some solid options. I ordered two medium pizzas, a chocolate chip cookie dessert, and a 2-liter soda. After the delivery fee and tip, the total came in just under $50. Honestly, a pretty good deal to feed a small herd of hungry teens. The estimated delivery time was about 45 minutes, but it actually arrived closer to 30. Always a nice surprise. So glad to know this is a dependable go-to when needed. read more

The lady has issues. Huge attitude. Go anywhere else for pizza. Why is she in the business of customer service when she has no customer service? Ambiance is bad. read more

It had been over 20 years since I last ordered from Papa John's, and unfortunately this experience reminded me why. I ordered two pizzas last Sunday for pickup. Both were bland, the crust was flat, and the overall quality was disappointing. For the price, I expected much better. Honestly, Costco pizza and even Little Caesars taste better and offer more value. Sadly, I won't be ordering from Papa John's again. read more

Avoid this place. Pizza is mid and cold. Bbq chicken wings = chicken nuggets with a drizzle of bbq sauce. read more

Papa Johns Pizza - Bbq boneless chicken wings - Pizza Near Me - Rocklin, California

We just got back home last night after being out of the country and we're hungry and it was after 9 and all the good places were closed so we had to fall back on PJ'S. I'll make this real short. We ordered a Pepperoni and Sausage and a Gourmet Chicken and it really was the worst pizza I've had in years. There was scant amount of any meat on the Pep and Sausage, and the Gourmet Chicken was a little undercooked and Garlic Sauce had a somewhat tangy/sour taste. I had read snippets saying that Papa John's had gone downhill since they were sold off and it seems it was true. The silver lining is that I can now remove them from my list. It will be the last time they get my business. read more

If I could give a -5 star I would, the pizza isn't what I ordered, I ordered a chicken garlic and a Hawaiian bbq pizza... look at the pictures does it look like that. It has no toppings on the pizza only has cheese. and the ranch tastes like it expired. The wings are not fully cooked, and have so much fat on them. I don't know how they stay open. Can you believe that I payed 38 bucks for this garbage. read more

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I have picked up and ordered for delivery. Service has always been great and easy to use their online ordering system. Their GF pizza is enjoyable; pretty basic crust that is thin and crunchy. The wings are great- prefer the buffalo and chipotle honey flavors. The original crust pizza is also great- especially when dipped in the garlic butter. MMmmm!! This is our go to pizza and our gluten sensitive household has not had any issues. read more

Just picked up a pizza from this papa John's location that had zero cheese or toppings on two of the six slices. Just slices of bare, overcooked crust. And very little cheese or toppings on the remainder. They throw these things together, even during not-busy times, with no concern for the final product or the customer. Never again! read more

Online ordering, was easy. But the wait, the not even warn pizza, the tenders not hot. Delivery person not identifiable at all. Not a fan.

The pizza and wings was 38 bucks and the wings are under cooked and the pizza is supposed to be a half chicken garlic and half bbq Hawaiian. BUT ITS ALL CHEESE AND BARLY ANY TOPPINGS. The wings aren't wings they are like 80% fat. Horrible place. read more

Papa Johns Pizza - Six piece fatty wings - Pizza Near Me - Rocklin, California

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Tried Papa John's after a two year hiatus. Going back on hiatus after today. Paid for extra toppings and barely received any. Pizza was soggy. Immediately got sick after eating. read more

Papa Johns Pizza - Suppose to have pepperoni, sausage, onions and green peppers - Pizza Near Me - Rocklin, California

We ordered several pizzas for a game night and most of the pizzas were decent, but the pepperoni pizza had holes in it and it was incredibly soggy. The crust had cheese in it, but it was actually too much and had plenty of oil coming out of it. The reason for the 2 stars were that the cheese bread was decent dipped in their garlic butter. Will probably not order from them again. read more

Papa Johns Pizza - Holes in the pizza - Pizza Near Me - Rocklin, California

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From the pool area of California Family Fitness, you can order and pick up your pizza from this Papa Johns! Overall the value (quantity, quality, per price) might be a 3/5, pretty average and unremarkable, but the convenience and location gives it another point. Service was quick, though it's a little odd you call into a call-center. Nothing bad about that necessarily read more

Ordered $80 work of pizza to feed us (hospital staff) and ended up with dry pizzas and one wasn't even cut. What's up with that? read more

Papa Johns Pizza - a pizza in a box - Pizza Near Me - Rocklin, California

The owner of this location is very friendly and accommodating! Delivery is fast and they follow instructions per request.

Solid pizza experience. Best buys are online. Placed our order and it was ready in a short amount of time. We ordered pepperoni with mozzarella stuffed crust. It was really a decent pizza. First time I've ever had this pizza. I'd definitely get it again. Good heated up the next day. Highly recommend. read more

Dear Papa John's on Sunset, You are AMAZING and always deliver the hottest, most freshest pizza every time I order through you. The ingredients and toppings are abundant, the pizza crust is consistently fresh and your staff and delivery drivers are some of the nicest people I have ever encountered. It always means so much to me when I see that you take pride in your work and product and always provide me with a delicious meal, especially after a long week of working 2 jobs, both in the restaurant industry and I need a reward and escape. I am never disappointed with your food and service and I appreciate every one of you always going the extra mile to deliver me an exceptional product every time. Thank you for being an excellent business and always treating me like a valued customer and friend. Sincerely, Ashley Best pizza and food in the area at amazing prices and they stay open late with the door dash delivery option. The staff takes great care with each order and I can't say enough AMAZING things about this location. The staff makes my heart and belly happy, especially after a long week. read more

I ordered carry out from this papa johns because normally the quality is pretty good - the pizza was suppose to be half supreme half pepperoni and it was an absolute disgrace I mean it was literally thrown together and falling apart and I don't mean falling apart from it being to hot I mean the cooking quality was terrible everything was so soggy that the toppings literally just tore it all apart I couldn't even finish it my husband was starving so he ate some but it was completely unacceptable-I've never had this experience with papa johns but I know for sure I'm never coming back ugh read more

Papa Johns Pizza - Look at it - toppings all over the place - just completely inedible - Pizza Near Me - Rocklin, California

This Papa Johns location is a great example of what customer service and food service should be. They are accurate, timely, consistent, and they really believe the customer is always right. I order 2 large specialty pizzas and when I arrived to pick it up one was missing a topping. They were VERY apologetic and remade the pizza in less than 10 minutes. While I waited I was kindly offered a drink for free as a gift for their mistake. When I got home the pizzas were hot fresh and delicious! read more

Papa Johns Pizza - A perfect pepperoni pizza! This place is great- new owners and MUCH BETTER consistency, taste, timeliness, and customer service. - Pizza Near Me - Rocklin, California

I want to thank the staff for their hard work. This restaurant is open until late at night. when I don't have time to eat at home late in the evening, this pizzeria always saves me. I love their service and attention! their chef is always cheerful and always greets me with "hello boss"! we love ordering pizza with my kids. they have overnight delivery! read more

We ordered from here regularly, but there's a new owner. I couldn't get an order to go through because it wasn't $50-. I called the store and the person helping me, although she was rude, got the same message. She forwarded my call to the owner. He said it's a new policy. I told him there are people who aren't going to be happy with that and he hung up on me. Fine. We'll get rib eye steaks and BBQ them ourselves at home. See ya! read more

Very fast! !! Nice guys! I very often order from papa john! They are your right choose ! read more

I cannot say whether the pizza is good or not. The online order went fine and it was ready on time, but when I cam to go in in store 3 of 4 employees did not have masks on for the State COVID19 requirements. They get 2 stars for the manager who promptly refunded my credit card when I refused the pizza. However, this was after the young man at the register gave me lip about "his right" to not wear a mask even though the state requires it, especially for food handling establishments. I am recovering from cancer and a weakened immune system. This is the 4th local pizza place I have ordered from in the last 2 months to have this problem. read more

Cold & tasteless pizza that came with the wrong toppings ... with so many better options in the area to choose from.

Another good pizza place in Rocklin! I like having lots of choices for pizza delivery so I am glad there is a new Papa Johns in town. I was kinda sad when the prior one closed - especially since I had the points for 2 free pizzas stored up. Luckily those stayed on my account and I can use them here. So far the pizza, wings and cookies I have got here have all been good. The delivery has always been really fast. They have pretty good deals if you log in online and you earn points for free pizzas so it works for me. read more

I always love coming here. The pizza here is absolutely delicious. I got my coworkers hooked on this place as well.

If you like bland, tasteless pizza, with concrete-like crust, this is the pizza for you. If your are in the mood for mediocre pizza, I'd suggest Dominos. Their pizza is cheaper, and has some flavor. read more

Papa John's now has a window from the Cal Fit pool!!!!!!! This is great news. They also have amazing specials - a large all-meat pizza fed my entire family tonight for $12 plus drinks. The owners are awesome, so is their customer service. read more

Papa Johns Pizza - YUM!!!!! Fresh, warm, hearty pizza. - Pizza Near Me - Rocklin, California

Rough experience tonight. We ordered three pizzas with delivery. The pizzas were delivered, but two of them were completely wrong. When we called to inform them about the wrong pizzas, they told us they knew- they had expected us to call back. They said they'd rectify the problem and redeliver the pizza. Nothing arrived, so we called back. They said it would be here in 12 minutes. We asked for a refund if the time was not met. They called 20 minutes later and informed us a full refund was given and then informed us that the other pizza would not be coming. We had guests over and this was a poor example of service from Papa John's. read more

We had a 50% off discount so we thought we would give them a try. We got a large garden pizza. Hello, where are toppings? Maybe 10 oliver bits on the whole large pizza and no detectable mushrooms. At half price the pizza was almost $10 and it wasn't worth that much money. I would rather have a frozen pizza than return here. read more

Papa Johns Pizza - on a veggie pizza one would expect veggies:( not much here - Pizza Near Me - Rocklin, California

If you like Papa John's then you'll love this location. Super nice owner and the pizza is great. I wish the location the best and thanks for the great pizza and even better customer service! read more

They are amazing. Great customer service. I messed up my pizza when ordering and they made a new for me real quick!!! They're super awesome. If I wasnt moving I would order from them all the time lol. :) if I could give 10 them stars I would. ! read more

Pizza, how could you go wrong? You don't. This location of Papa Johns is well maintained and quick to getting their orders out. I typically order a very simple cheese pizza. When I get it delivered, they arrive very promptly. When I pick it up, it's always ready within 15 mins. I recommend giving this location a try! Quick, friendly, and the prices are affordable. read more

So I have been to this papa johns location on more than one occasion Aside from my orders always being correct and made in a timely fashion.. The staff at this specific location is superb , they provide the best customer service and they are just so nice and never seem frazzled by the business of the business Anyways I'll keep going back to this location as long as I'm local read more

Online ordering system stated it's not available at this time. Just called this location 2x....put on hold the first time for 10 minutes, disconnected. Called again, put on hold...going on minute #5..gave up...called Round Table pizza...answered on 1st ring. They got my business tonight. read more

After a slight mishap this Papa John's made the effort to correct their mistakes I ordered a large 3 topping pizza that was perfectly topped with my selected toppings breadsticks with a perfectly well done crispy but still chewy and wings that were not dry but perfectly cooked. 10 out of 10 is going to order from again and again read more

My parents usually call in order pick up. To night I went in to order at counter. I really wish I got the name of this petite brunette running the show. I gave her 4 stars because she is the face of your business. Multi tasking with a smile on voice knowing she was stressed. She's a gem. This dude working kept on saying he got trasfered cool but when he didn't put spinach on your normal pizza he was making all the excuses why he didn't do his job., amazing gal steeped in & said u can pick any thing from frig. I didn't pick anything because it's not about me it's about how amazing she is read more

I went in today (Monday, August 12th) at noon for lunch. There's a new deal for a 2 topping small pizza and drink for 4.99! Such a great deal. I forgot the name of the man who helped me but he was the nicest person I've interacted with today. He made my pizza absolutely perfectly as well as had a positive impact on my day. Thank you for the wonderful service and delicious pizza! 10/10 read more

Under new ownership Great service, great pizza If you had bad experience go back!! Glad we did We'll be back read more

Papa Johns Pizza - Pizza Near Me - Rocklin, California