I ordered a pizza that arrived ice cold like next day leftover pizza. I called to complain and was basically told it was the delivery drivers fault because they made it fresh. I live 4 minutes away from the restaurant and there's no way that pizza got.that cold that quick. They refused to do anything about it. It's too disgusting to eat so they screwed me. This isn't the first time they've sent cold pizza. This place sucks@ read more

I have a very rare spinal cord injury. Walking is super hard on me!! When my husband said something while picking up our pizza (cuz i couldnt walk in due to the spot being taken) the worker inside said the delivery driver is handicap!! She has no plaquard and as she placed pizza in her car to deliver.. she just sat in the car smoking a cigarette.. absolutely disgusting!! Smoke on your own time... not around someone's food who could be allergic to cig smoke!! WILL NOT ORDER FROM HERE AGAIN!! GROSS AND TRASHY!!!! read more

Papa Johns Pizza - DELIVERY DRIVER USES HANDICAP SPOT! NO HANDICAP TAGS!! I have a very rare spinal cord injury. I needed this parking spot!! - Pizza Near Me - Mount Airy, North Carolina

I love pizza so much, it is so delicious. I need a trophy for how much pizza i eat ! I love this papa john's the workers are so nicezzzz !!!! but one time i was there, there was a crackhead and they busted the side of my car !!!! she threw open her car door and it scared me and my wife so bad :(( but the delicious pizza made me forget about that crackhead and my car door that was thankfully not scratched (the pizza changed my life, I think after i tried papa johns i was a changed woman) :} read more

Decided to order some pizzas for me and a few work friends told the employees what I wanted and then informed them I had a discount card for buy one get one pizzas on a discount card. They informed me they wouldn't honor the card even though it was just recently made and lasts all of 2023. Doesn't seem like good business to put your business on a discount card that are purchased and then deci not to honor the discount. read more

Papa Johns Pizza - coups for papa johns pizza - Pizza Near Me - Mount Airy, North Carolina

Much better than Dominos. Much less computer sales when all you want is to order a pizza!

Will be my last time ordering until after covid. I only saw one person their with mask on. Who's to say that they haven't sneezed over food. I won't be ordering again. Disrespect for customers. read more

This will be our last time to ever order from this place. After ordering online and waiting an hour and a half for our food to get delivered, we called the store. They couldn't find our order and said we would have to call customer service to get a refund and that we would have to pay again to reorder. The managers are very nonprofessional and rude. They never take responsibility when they are at fault. We will never order from this papa johns again. As a matter of fact if you are in Mt Airy and want pizza, please call Pizza Hut or Dominos. I promise you will get better customer service and faster deliveries!!! read more

I love the pizza here and it make me wanna eat the entire pizza and I recommend this pizza place it is the BEST

A little late so stopped by Papa Johns to grab a pizza. When we walked in the manager asked if we had an order already and we told her no. She said we are closed only open for delivery. We then said we should just call it in since it's only delivery now and she said yes but it will be like 40 or 50 minutes as if she was trying to discourage us from ordering. If your open your open, if not lock the doors, I'm not gonna beg someone to make me a pizza. read more

Ordered two papadias at 2:30pm and waited an hour for it to be delivered. this happened twice now. never ordering from here again.

This is the worst pizza I have ever had. Ordered thin crust pizza and the toppings were even thinner. Accidentally gave them one star. Tasteless and didn't even look good. Guess since we ordered from a hotel they were not concerned about repeat business. read more

I'm a Mount Airy native, and I will tell you that this Papa John's has a very friendly and timely staff. If you are staying in a hotel I would recommend that you order carryout. If you happen to have a problem with your order ask forth manager and they will give you a refund or a free item. read more

We ordered for our BOY scouts @ Raven Knob, last year. The pizza was typical Papa Johns, but the service was exceptional. We live an hour and a half away so I ordered by phone. My scouts in camp didn't make it to the front to pick up, so the driver hunted up their campsite and delivered to the boys in camp. Mind you, I had already paid, so he could have just gone back to the store! The manager applied her best discounts for us while I was ordering on the phone and saved us a lot of money. We are planning to order from them again! read more

I didn't even get through ordering my pizza because the service was so horrible. I had asked the papa johns employee to put sliced tomatoes on my pizza instead of diced, because they advertise sliced tomatoes. The employee said they already had them diced. I ask, "is there no way you could slice a tomato for me please?" his response was no. I said never mind then I will get pizza else where. The employees response was, "Okay sorry, bye." Two words. Rude. Lazy. I will never be ordering from this location again because I always have an experience and it is NEVER a good one. read more

Ordered delivery on Nov 10th 2015 and had ordered/paid extra for extra marinara sauce. We did not receive any at all, not even what should have been included for free! Unfortunately, I didn't notice this until after I had already given the driver a $5 tip. After calling in, they argued with me about what I did not receive. They finally said they would mail me a gift card for 2 free pizzas instead of bringing the sauce back out to my house. I agreed to that, but it's been two months and I haven't received anything. I have called them about it several times and only get the run around by multiple 'so called' managers. This is one of the most pathetically managed businesses in Mount Airy, zero integrity! I would highly recommend going elsewhere if you're counting on your order being delivered correctly. I will never order from them again! read more

I gave two stars because when I order and pick up the pizza is ready and it's made right. As for Delivery I ordered a pizza at 4 o'clock on October 4 it's now 5:15. I double checked the tracking and it had been on its way for over a half an hour I also checked my confirmation email to doublecheck when I had actually ordered the pizza at 4 o'clock. I made a call to confirm that the pizza was either on its way or there was an error to get my refund. When I explain my situation to the gentleman on the phone he said give me a second and I will check on it when he returned he said "mam it's only been 45 minutes. It's on its way." When the tracking online says it will be delivered by 4:45 - 5:55 that's fine, I don't mind waiting 10-15 minutes past but when I wait a half an hour over that and my pizza still isn't here I think it's a little inappropriate to just say it's only been 45 minutes and it's on its way. read more

I will never order anything from this Papa John's ever again (Mt Airy, NC). I ordered a large cheese pizza by phone and was told it would be ready in 15 minutes. I arrived to pick it up 30 minutes after placing the order, and was told it wasn't quite ready. I finally asked how much longer it would be 50 minutes after placing the order. They could not even find my order. They were all running around getting the delivery orders ready to go while about 6 people were waiting there for their pick-up orders. NEVER again!!! read more

My order was wrong, either because of me or the individual who took my order. The manager after explaining and me admitting I could have made a mistake still made the correction. I feel he went above and beyond to make me happy. Thank you. read more

I ate it tonight, recommend going just a little bit farther down the road to little caesars.

Pizza looks good and it arrived at my hotel quick and hot, but when I made the order I asked for green pep, sausage, mushrooms , cheese and green olives. They said ok. When I got the pie it did not have green olives it had black olives and very little toppings mostly cheese. So I called back and asked about the green olives, Dillon said they don't have green olives. I asked him why he did not tell me that when I asked for them. He said he was sorry. read more