We've had a great experience here every time! I think the reviews are mainly just people who have had bad experiences. The pizza is always delicious and cooked well and we love their boneless garlic parm wings! Every time I've been I have had a good interaction with the people working there, including the younger staff who appear to be teenagers. They were very well spoken for their age. The inside appears clean and the kitchen is open so you can see how things are made. read more

I'm disabled and ordering delivery is usually very difficult!!! but Ty went out of his way to inform my driver of the situation. He even went as far as to call after my order was completed to ensure that it was delivered properly. Genuinely such a sweet thing to do and Im grateful. I'm so glad this is the closest Papa Johns to my house! read more

I love my local Papa John's. The staff is super friendly even when incredible busy. Jacob and Ty, just the two names I know are super nice and their pizza is great. Everyone seems to work very hard and they all deserve raises! read more

First of all, there was a hairy hat and jacket literally ON THE COUNTER where food is made/distributed, picture for proof!!!! That is NASTY!!! Do NOT order from this Papa John's! I placed on order, had the order details for the employee or manager (unsure of which it was) to see, and he still did not give me the pizza that I ordered. He just claimed that he could not do anything about it, and he literally saw my email!! You're going to tell me that you can't count? The order literally had quantity two for pizza and one cheese bread, yet they still claimed that they only saw one pizza on their end. Ok I get it, people claim all of the time that they placed an order that doesn't exist, but I had email proof. Then they didn't want to even acknowledge a deal online so that I could order another one. I'm sorry, but that is beyond poor customer service! If there is a mistake, as a manager, you can at least be apologetic about the mistake, even if you can't make it right. read more

You can see a few pieces of (some kind of meat), but to call this a "meat lovers ", that's kinda stretching it! I corrected the box it came in. read more

Papa Johns Pizza - You can see a few pieces of meat, but to call this a meat lovers?...not in my book! - Pizza Near Me - Moncks Corner, South Carolina

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Papa John's Pizza on Highway 52 in Moncks Corner is a well managed Papa John's location that has well made pizza that is there when you need it. They are efficient at getting everything ready even when you have larger orders. The staff here is very friendly and has excellent customer service. read more

Papa Johns Pizza - Papa John's Pizza - Pizza Near Me - Moncks Corner, South Carolina

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It's papa John's.. I think a lot of people only review if they're mad, so I'm offsetting all the poor baby people that didn't like the pizza they paid $12 for. Papa John's is good, we get stuffed crust with pepperoni and it never disappoints! You have to believe 1000's of people have had this pizza and only 5 have said it sucked. So you're in good hands! You're in papas hands read more

Normally, we like Papa John's. Today we ordered the new NY thin crust. It wasn't. It was at least 1" thick, in someplaces, even thicker. Just so you know. read more

90 minutes to deliver a pizza less than 2 miles away. Short of a kitchen fire, there is no real reason for such a slow delivery time.

120 minutes to deliver a pizza only 5 to 6 miles away you've got to be fucking kidding. And on top of that its cold like its been sitting outside the whole time. Ive worked there before and there's no reason for that. We called to get it fixed and your going to say it will be awhile before yall can send another. Great customer service read more

Just moved to the area...The pizza was fresh, good, and hot. My order was correct, the delivery was fast and friendly.

My fiancé and I ordered from this papa johns last night, the food was ok but the customer service was horrible. My fiancé gave the driver a tip and said "that's all I have" then the driver said "well give me my pizza back" she tried to say a receipt wasn't printed to let her know if it was paid for but the receipt was on the box and that's why she said give me the pizza back. There's a lot more that happened but that's the biggest part that p*ssed me and my fiancé off. We won't be coming back to papa johns. read more

This is my go-to place for pizza and v was quite disappointed in the level of service and quality of food I received. I placed an order via the Papa John's app. The app stated that I would receive my pizza in 21 minutes. 30 minutes passed by and I still had not received my delivery so I called the store. When I call the store, I inquired about my order and was told that 30 minutes after I placed my order, the wait time had been increased to two hours. I asked to speak with the manager in hopes of having some light shed on the situation. The manager's name was Adriana and she basically blew me off stating that the wait time had been increased and there was nothing she could do and hung up the phone. I finally received my order after an hour-and-a-half wait and my pizza was cold. I called back to the store and the young man who answered the phone, his name was Tyler. I reiterated my dilemma to Tyler, staying that my initial order was supposed to be received my pizza in 21 minutes and it is now been an hour and a half and my pizza is ice cold. Tyler's response was very flippant and nonchalant and he too disconnected the call. My daughter was shocked and in disbelief by the way the call was handled ! I called back again for a third time and spoke with a young lady, her name was either Nikki or Nicole. I explained my dilemma to Nicole and she apologized profusely and made things right. She finally sent another pizza out to me. By the time the last pizza arrived, two and a half hours had passed and I was no longer hungry. I called Papa John's customer service the next day. I spoke with a young lady and told her of my dilemma. She stated that someone would call me back within 24 to 48 hours. She told me that if I didn't hear from anyone within that time frame, call back. I thanked her and disconnected my call. A week passed and I had not heard from anyone from corporate or from the store. I called back to the customer service line and gratefully enough, the same person answered that I had spoken with the week before answered this time. She remembered my previous call and she escalated my situation stating again that I would receive a call back from someone within 24 to 48 hours. She again attested that if i didn't hear frim anyone within that time frame, call ball. I thanked her again and disconnected the call. A week went by and I had not heard anyone. I called back again. This time, I spoke with a gentleman who read over the notes in my file/case and he stated that he didn't understand why someone had contacted me at this point. He escalated the situation further to a regional manager. Within the hour, I received a call back from the regional manager. She stated that she was in one of the stores in the Mount Pleasant area and that she would handle the situation personally. I stated to her that I was not looking for anything free but needed to advise her as to how her customers were being handled by her staff in the store and that if it happened to me, certainly it had to have happened to someone else before in the past. Between the time of my initial incident and the time that the manager finally called me back, I ordered pizza from Papa John's...the same location. There were different staff on board that night and my pizza was sent out on time and it was hot... but the delivery driver COULDN'T COUNT AT ALL! I had to explain to him how much change I was supposed to receive. After taking out my calculator to do the math and explain to him how much I paid and how much change I should receive, he still didn't understand. I finally ended up telling him how much he owed me. He still didn't quite get it? He did, however, tell me that I owed him a tip. He stated that he was going to keep some of my money for his tip and sure enough, he did... After going over math for more than 10 minutes and feeling so sad for him, I let him keep it. read more

Ordered pizza at 9:18pm. Got the notification that my pizza was out for delivery around 10:05pm. I called at 10:48 to check on the status of my order since it's no more than a 15 min drive. The person in the phone told me it should be another 10 min or so. The app said 55-65 min when I ordered. The person on the said well it should have been higher delivery times. They don't seem to care that the lack of communication leaves customers frustrated and that orders are going to come cold to customers. Order was delivered cold at 11:05pm. This is my last time doing business with them. read more

Very rude staff, including manager Nicole. Every time I order I have a problem and they don't like to own up to there mistakes.

$30 worth of Burnt pizza! They also forgot the extra peppers, as they have also done the previous 2 times. We were informed of one driver, & received our order an hour later. When we called to complain, the manager offered a credit. The next night, we placed the same order for delivery at 8:46 pm. At 10:20pm, we had no pizza. I called & was told my order left the store at 9:40! Again I was told there was 1 driver. So now I'm impatiently waiting on cold pizza. At 11pm, the store called & said the driver couldn't find my address due to having night blindness. I live in Apts, btw. So, they have a blind driver with no phone! After calling the manager again, he said he would issue another credit, but our order was on the way. They close at 12pm. We never received our order! I ended up at waffle house. I find it hard to believe that they weren't screwing with me, because they were replacing a messed up order on their dime. I have never received such CRAPPY customer service, and such horrible pizza. My garlic knots were inedible, because of over baking....hard as a rock. Save yourself a headache & hunger pains...order from someone else! read more