Got my 4-year-old a haircut and it came out great! I called ahead of time to see if they could take…read morewalk-ins, and they did. I usually cut my son's hair but we had grown a mullet and I didn't want to mess it up, especially since my son has really dark, stubborn Asian hair - it'd be easy to find the imperfections. The lady who cut his hair was fast (took probably 20 min total). She knew exactly what kind of cut I wanted (2 block hair cut). And because his hair was so long in the back, she double checked before cutting that I wanted to cut it off (much appreciated!). My son's hair was short on the top so she didn't cit length but did blend it (see pics). The place itself was clean and spacious. The cut itself was $45 without a wash, which is a couple dollars cheaper than other places I was looking up. I'd come here again.

Before the haircut, I clearly explained that I had just gotten my hair cut at another salon two…read moredays earlier and that I wasn't looking for a completely new haircut--I only wanted some adjustments to achieve the style shown in the photos of me before. I specifically asked if the stylist understood the issue and knew what needed to be done, and I was assured that they did. Unfortunately, once the haircut started, there was no communication about how much hair would be removed. The very first cut on the sides was much shorter than I expected, and at that point there was no way to undo it. If the stylist had explained their approach or confirmed the length with me first, I would have had the opportunity to say that it wasn't what I wanted. What disappointed me most wasn't just the final result--it was the lack of communication. When a customer brings reference photos and asks questions beforehand, I expect the stylist to explain the plan and make sure we're aligned before making irreversible changes. I left feeling that my concerns and the reference photos were not really taken into account. I hope the salon can improve communication with customers in the future so others don't have the same experience.

I've gotten haircuts at Debe Salon before that were good so I decided to get a balayage here based…read moreon reviews that the pricing was reasonable. Let me tell you that this place was the MOST I've ever paid for hair coloring and balayage in my life and I've gone to Master hair colorists at luxury salons in the bay area too. Did the prices for hair products increase with Trump too??!? Sheesh. They were nice, talked me through the right shade for the balayage according to my skin tone and then she proceeded to take out a calculator to show me the cost. I was pretty shocked to see the cost, but I already made arrangements to get my hair colored that day so I begrudgingly agreed to proceed. Maybe I should have negotiated or asked if that total included tip? My hair is medium length and layered and the ash blonde/brown came out really nice, but I am still kicking myself for paying this much. I would have expected a nice head massage, complimentary tea or something for paying this much with a balayage, but it was a professional balayage with basic service/experience.

Overcharged and undelivered !!! I came in for the first time…read moreabout a month ago looking to get highlights done. Showed my inspo pictures and made it very clear I wanted cool tone brown, Joanne said that will work and gave me a quote for over $500! I thought that was excessive at first but trusted her word that she could make it happen and I was very excited. They got to work and everything was fine, until they finally washed out the bleach and my roots were glowing yellow while the rest of my hair was orange!! This is something I imagine would happen with $10 bleach from CVS, not with the $500 bleach they charged me for. They ended up putting more bleach on my hair to try and fix the mess, ended up staying in that salon for nearly 6 hours for some highlights. They put toner in my orange mess of hair and told me that it would all be okay. WRONG! When they finally washed the toner out, my hair was still extremely warm and orange with lighter roots! As she was drying my hair I had asked her if this is for real $500 dollars, and she proceeded to tell me how much work they put in to make me "happy" when over half of the time I spent sitting on my ass waiting and waiting for them to fix that mess!! I complained about the fact that my roots were obviously lighter than the rest of my hair, and she offered a free toner for next visit. That was all she was willing to give so I came in yesterday to get it. She told me to come in at 1:30 and I came 5 minutes early just to sit around and wait 45 more minutes to finally be seated in the salon chair! I can tell she was irritated that I actually came to get the free toner she offered, when she finally applied the toner she sat me in the uncomfortable hair washing station chair for so long I started to think they forgot about me! She blowdried my hair super roughly and NOT to my surprise, my hair looked damn near exactly how it did when I came in. Overall, I don't know if it's the products they use or just an unfortunate hairstylist, but this place is an absolute waste of time, money, and expectancy of service. Once again, they had me paying over $500 for my hair to look horrendous! This was frustrating because I'm a teenager treating myself to a new hairstyle for back to school, just for it not to turn out anything like I wanted. I've had so many amazing hair colorists make my hair fantastic and I never ever had to pay this much money! Is this place taking advantage of young girls and their ignorance? I'm literally ginger! This is what I get for trying out a new salon. Sorry not sorry! Is there a way to leave 0 stars?

I'm so lucky this place is close to my house because I'll definitely be coming back for every…read morehaircut! John was amazing. He's incredibly knowledgeable about hair, so I trusted his expertise, and he absolutely delivered. I came in asking for a simple haircut, but he customized it to suit my hair type, and it turned out even better than I expected. I booked online the day before, and there were plenty of appointment times available. Overall, it was a 10/10 haircut and experience. I highly recommend this place, especially John!

One of the best walk-in haircut I've had in a long time. The place is small and the waiting area is…read moreoutside but luckily for me I didn't have to wait. There was a slight language barrier between me and my barber, but he was very focused and had good attention to detail. A short style haircut might sound simple but if taken too likely it will look botched. Definitely a gem.

Amazing! Best salon I've been to, I got a haircut here and it came out great. Everyone was super…read morefriendly and kind and it was clean and cute in there too. Definitely recommend :)

"I've been going to Sam for my cut and color, and she is honestly the best! She is super…read moreknowledgeable and actually takes the time to explain what will work best for your hair type and maintenance goals, which I really appreciate.Aside from the fact that my hair always looks amazing when I leave, her head massages during the shampoo are literal heaven. If you want someone who genuinely knows what they're doing and gives the most relaxing experience, go see her!

I got highlights done and did husband and wife team did wonderful work. I will definitely go back.read more

Went well n without appt for shampoo blow-dry. Vincent was able to take me and did a perfect job…read morefor me. Thank you.

10 stars From entry to finish. LOVE the relaxing vibe…read more Amazing shampoo/ condition. Thank you! My cut with Lester did not disappoint. After YEAR of letting my hair grow, my crazy curly hair cut to PERFECT shape just like I asked for .

Updated: I had some issues with the pricing but the staff reached out to resolve, which I really…read moreappreciate. Do note they charge a 3% credit card fee, I didn't see it advertised but they let me know about it afterwards. And be sure to ask about pricing upfront (don't make my mistake!). The stylist and staff were friendly, but didn't talk much so I felt a little uncomfortable. The color came out nice but it wasn't colored down to the roots unfortunately so it probably won't last super long.

I have been meaning to get around to leaving a review from one of the places that always sparks joy…read morefor me... Salon Sur La Rue. I followed Jenny from her previous salon because I dont trust just anyone with my hair. I have even moved across the bay and still choose to come to her for everything because she is that good. Anyone who says this salon is overpriced has truly not looked around at multiple places for the same services. If you want Supercuts prices, then by all means go there. The quality of service you get from Salon Sur La Rue and the handwork delivered is worth every penny... and know that it is not on the high end of the market. Jenny truly knows how to create the haircut and color exactly how I want it every time. I used to bring pictures for inspiration, and she always takes the time to let me know what will or wont work for me. Whether it is a full highlight fresh for summer, or cutting it a bit shorter than usual and adding tons of layers she is up for the challenge. The owner Amy always greets me with her welcoming smile and checks in on me during my visits. Such a sweet and friendly atmosphere adds to the charm of this place. She has also done my hair on a few occasions when Jenny was on vacation and I was very, very happy with her highlights and haircut too. This place has skills! Thank you Amy and Jenny for taking care of us gals. As long as you take good care of us, we will keep coming back again and again. When I leave, I always end up feeling prettier than when I walked in the door. And THAT means something to me. This salon gives great hair, and I am here for it!

I've come to Naz for a few haircuts over the last couple of years and been really happy. She knows…read morehow to style hair and is not afraid to give her opinions which I like. I just had to be really direct on the length I wanted. Service and communication is excellent. Happy client!

It's exciting to see one of my go to places continue to improve and genuinely care about the client…read moreexperience. There are several things that stood out to me. The overall experience has a lot going for it, and the value becomes even more attractive when you consider the convenience. Parking on weekdays is also a nice benefit, since you do not have to pay for parking during the week. What I especially appreciate is the attention being given to training, particularly for the front of house staff and reception team. The receptionist and front of house experience can really set the tone for the entire visit. Clients should feel welcomed, acknowledged, and taken care of from the moment they arrive. The improvements in service and attention to the client experience are noticeable. It's always great to see a place you already enjoy investing in its people and raising its standards rather than simply relying on its existing reputation. Overall, it's exciting to see one of my go to places improve while continuing to put its clients first.

I'm writing this review because I received both texts and emails asking about my experience, so…read morehere's my honest answer. I booked a 1:00 p.m. appointment with Yvonne for an hour-long special-event style for my 60th birthday celebration. Unfortunately, Yvonne wasn't available when my appointment began. After waiting 30 minutes, another stylist started on my hair. I showed several inspiration photos and specifically requested a 1920s finger-wave style. She assured me she knew exactly how to create it and had done this style for weddings. After considerable heating, straightening and curling, the result looked nothing like what I had requested. A second stylist, who described herself as an expert in vintage updos, made another attempt, with similar results. Yvonne eventually took over, but when all was said and done, it was 3:30--two and a half hours after my scheduled appointment--and I was extremely late getting ready for my celebration. Even more disappointing, my hair was left extremely dry and damaged. Within 30 minutes of leaving the salon, whatever curl remained had fallen into straight, brittle-looking hair. Yvonne explained that the style was difficult because my hair "wasn't normal." I have naturally thick, curly hair, and I would have expected a professional salon to either be able to work with it or tell me upfront that the requested style wasn't achievable. I want to emphasize that everyone was pleasant and professional. My disappointment is with the service itself: the significant delay, multiple unsuccessful attempts, failure to deliver the requested style, and resulting damage to my hair. This was an especially important day, and unfortunately I left feeling unattractive, rushed, and very disappointed. In hindsight, I would have been much better off styling my hair myself at home.

Situation: Color Correction *see photos*…read more Background: Bad balayage at another at Stilo Salon, by the owner no less, and turned out nowhere near the inspiration photos I brought in. I was hoping for beige highlights and got bright blonde. I asked for a refund and was only offered a "fix it at no cost". I declined. Intervention: Reached out to Vance who did my hair in the past. Don't ask me why I just didn't come back. Vance was able to see me pretty quick and did an AMAZING job!! He gave me beige highlights and darkened the base which I just love. I'm tanned skin so the blonde highlights was not flattering. Evaluation: I am forever grateful for Vance. He is very skilled at his craft. The result was exactly what I was hoping for from the very beginning when I stepped into the other salon. Note to self....i will never see any other stylist. I highly recommend Vance if you're looking for a highly skilled professional that will make you leave his chair feeling confident and amazing about your hair!!!

Very positive experience. Staff very friendly. Haircut awesome. Relaxed atmosphere. Highly…read morerecommend.

I tried this salon for the first time and had my haircut done by Celina. I was so happy with the…read morecut. I will definitely be going back. The price was very reasonable! Thank you, Celina!

Selena's amazing and honest! I love the fact that I finally found a hairdresser here in the bay…read more that I'm comfortable with. She's not flashy or invasive, she means business, get the job done and not concerned about social media presence..