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    Panther Protective Services

    3.0 (4 reviews)

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    Spectrum - My apartment that must use spectrum for internet and won't be allowed to get connected using any other network provider

    Spectrum

    (22 reviews)

    Great but it can get frustrated with customers service but there is people that will help you.read more

    This spectrum location is a fraud. The employees are defrauding the company. My 70 yo mother was…read moreharassed by them and sent on a wild goose chase to address her spectrum bought phone ( from this site ) and which had issues while still under warranty. In June the employees here told us to call spectrum first and then come back for replacement. We did that. Even had call identification numbers. We're told by some trim customer support to return to on site and swap a new phone out. My mom drove over an hour to get to this site. They sent her off to Apple. She drove to Apple Los Gatos where she was gicen a lot of support. Apple ( not these lazy guys here ) took her information , called spectrum while my mom was there. No less than 3 agents at spectrum then went through same exercise and confirmed to mom that spectrum was responsible for the device exchange not Apple. Next day I drove over to this site thinking now with 2 confirmed call identifications this issue would be resolved. The folks at the desk were dissapearing in and out of back room. Not one of them bothered to log our account in to verify the information. They just did not bother. Then one young woman with sour face went inside. Out comes a guy named garvin with a scowl and threatening me not to return to that location. I took myself to a corner and started up spectrum chat support WHILE INSIDE A SPECTRUM LOCATION. the chat person confirmed to me that the SITE OF PURCHASE of that device needed to swap out the phone. The employees -especially garvin struck me as fraudsters. Would not even open their computers to get into my account. Zero professionalism. Zero courtesy. Literally the next day I had all my lines transferred to Verizon. I have bern with Verizon since 2009. Except for last 2 years which were with spectrum. My experiences with spectrum have only been with this site. They are horrible lazy unprofessional with no values. Worst still are fear based defensive and frankly hostile to their customers. Unless you know or are personally related to the people there , you are better off going to an honest service provider. This site is comitting fraud. Should be listed on better business bureau ( BBB). I have the receipts.

    Razzo Link - Razzolink's current high-speed internet service areas covering Monterey County, Santa Cruz County, San Benito County and Santa Clara County

    Razzo Link

    (63 reviews)

    I am posting this because after paying Razzolink an outrageous amount of money for many years and…read morehaving to tolerate terrible service, constant outages, false advertising, and outright lies I have finally been able to cancel our service. Yes I finally canceled we now have T-Mobile home 5G. I am paying a fraction of the price that I was paying Razzolink for much faster and better service. To my neighbors in San Juan Bautista and Aromas we finally have other options besides Razzolink, I for one am delighted to finally cancel the worthless service I was forced to use..... good riddance Razzolink!!!

    It is rather difficult to live/work in the modern world without internet service. If you don't…read morebelieve me, just try Razzolink. With our premium $100/mo 5MPS service (as opposed to 50MPS service in our last home for $70) see the attached picture running at 0.65M. I should be thankful we are not totally down... which we've been most of last week and the weekend. But 0.65MPS is not fast enough to keep up with a webpage, so (as typical) I have to use my cellphone hotspot. Even more maddening, it occasionally works, sort of as a tease. And then there is Razzolink's faux sense of innocence and ignorance. What, we have problems? NOOOOO, really? (As if this were not their 100th call.) I wish I'd found all these buyer-beware reviews earlier, as Razzolink had me thinking it was just me... which I think is the intent with this gambit. But perhaps the biggest sin of Razzolink is that with their false claims of service they discourage competitors. Can we all quit at once? Can we get together and fund a competent rural ISP provider? When I complain and want a refund for non-service with Mike in Razzolink sales, he says it will cost me $250 to get out... after all this non-service and abuse. There's a reason Razzolink has one of the lowest Yelp scores in the industry. I sure wish I'd read up beforehand.

    Got Net - The Internet Connection

    Got Net - The Internet Connection

    (7 reviews)

    The perfect provider if you want your life to be a living Hell! For 6 months we would lose all…read moreconnection - but their support would say sorry about that, we're installing a new system, it's more robust and will be worth it. Then they call up and say "sorry but we had a little hiccup on the back end". That turned out to be a cowardly way of saying they had LOST ALL OF OUR EMAIL. Yes, you heard that right - every single one - 14 years worth!. Got.net support manager said they would give me 3 months free. I said you need to do better than that. Panicked, because he was the one that screwed it up, promised he was going to come to my office and give me a $100.00 bill. Of course he did not follow-through, just like every other unkept promise he made over the last, pathetic year of service. Note: I would have given 0 stars if I could.

    These guys are AWESOME! I have used their internet service for several years with 100%…read moresatisfaction, and just recently migrated my website hosting and email service for Expressive Photographics to them. I had been given the run-around by Cruzio, my former local hosting company when critical problems with email delivery began to occur for my business. The staff here at Got Net went above and beyond to implement solutions to all our email and web-hosting problems. My former website-hosting company had thrown me under the bus, but the guys here at Got Net took the time to decipher and fix issues that were critical to my businesses' customer communications. If you want a knowledgeable, helpful company for your internet access and/or website hosting I HIGHLY recommend Got Net!

    Panther Protective Services - isps - Updated October 2026

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