ESCAPETHEROOMers visited the Panic Room CT and was fortunate enough to interview the manager to learn more about the company. You can see the full interview on our youtube channel. We are scheduled to attempt two of the three rooms that they currently offer. The facility is located inside of an office building on the main floor. Once you enter the lobby there's a large waiting area w/disposable cameras & water bottles for purchase. The first room that we decided to try is their most advanced one "A Broken Mind: Psych 102". The room starts off divided into 2 groups. Obviously, teamwork is extremely important in order to help each other out. This room had a little bit of technology implemented and it was utilized cleverly. The decor complemented the theme very well and the puzzles stuck to the storyline the whole time. Normally the suggested amount of people is four, but the two of us managed to escaped with 3 minutes and 42 seconds remaining. The next room we are scheduled for is "Last Resort"."Last Resort" is classified as an intermediate room. The minute that you we stepped inside "Last Resort", we noticed a lot of upgrades in the decor and the design. We felt immediately drawn into the storyline from beginning to end. There were some locks and technological puzzles that we've haven't seen before which made the experience all the more interesting. Overall, Panic Room CT delivered great customer service and we can tell that they are constantly stepping their game up! We can't wait to try their new games in the future! *For more info, check out my Yelp profile. read more

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I came to visit my family in CT for the week and we decided to do an escape room for old times sake. We went to the Stamford CT location with high hopes and our thinking caps on. We chose Biohazard because it has a higher difficulty and we can usually "escape the room". The room wasn't 100% ready when we arrived.. some locks were undone, there was no paper for us to write on.. bottom line, things were missing. There were too many locks and not enough story line. The four of us were minutes away from escaping but ultimately didn't make it out. The guy running the place.. think his name is Matt, was kind of abrupt once our time was up. Felt like we were rushed out. There were TWO more puzzles we had to solve and it's not like there was a line of people waiting to get in.. it would have been cool if he let us finish the last couple things. The room has potential but overall, we found it disappointing. read more

My friends and I have done over 20 escape rooms and one of our favorite places is Trap't. We recently got an email letting us know the owners of Trap't took over Panic Room. So of course we almost immediately booked a room! We definitely loved the design of The Last Resort the best, and Psych 102 was the most challenging of their 3 rooms. We are very happy we did The Last Resort first. It was a great way to get into the groove of the other rooms Panic Room has to offer! Drew and Mark are both great! They accommodated everything we needed and were SUPER friendly and helpful. Highly recommend if you're Escape Room junkies like we are! :) read more

The Panic Room! This is a great time, and even better when part of a large group. Premise of it is this - we are locked in a room and we use all of the themed clues we uncover as well as our brains to find our way out of the room - all within an hour. I was in there with about 7 other guys and it was fun! Not quite sure how much it came out to since the cost was factored into the entire bachelor party that the day was filled with. The guys who facilitated the room were friendly and explained the regulations thoroughly. I would definitely recommend for a bachelor/bachelorette party, birthday, heck even a double date. I will be scouring my neck of the woods for a comparable pastime! read more

The panic room I tried was the last resort. We were paired with another couple. It was my first time doing an escape rom, but it was a lot of fun. I was uncertain about working with strangers because you never know how you'll get along. We were fortunate enough to get a couple who were personable and team players too. We managed to get out of the room with less than 3 minutes left on the clock. The guy who greeted us at the dot was very friendly. He was the same person who showed us the instructional video which is common sense for some, but definitely necessary for others so I'm glad they show it. I believe they mentioned that there was a management change from what it originally was so it may be best for people to reference more recent reviews for feedback, but that can be verified with a phone call. Overall, it's a great time. read more

A lot of fun! Puzzles were challenging - we needed probably 5 more minutes and we might have made it out! We did "broken mind" - family of four. The only bad part was that they had to split us up so we didn't get to all work together as much..and one room was "dark" which made that room much harder to navigate (not sure that room had to be dark - made it so hard to read clues/numbers). The broken mind room was for up to 12 people but we only had the four of us - we probably should have done a smaller room. Staff was very friendly and gave us help along the way which made it more fun when we started getting frustrated. Overall We would definitely do it again !!! read more

Very disappointing and would not recommend. About 8-10 minutes into the game we began to get incessant, non-stop clues that we did not ask for. I actually, multiple times, requested that they stop giving us clues and they did not. No sooner would we open a lock then they would put instructions on the screen telling us what to do next. Over and over and over. We finished the room in less than 32 minutes because we literally weren't given the opportunity to play. It was incredibly clear to us that the employee giving the clues was rushing us out so they could go home. It was rude behavior and the experience was 1000% not worth the $200+ that it cost us to play. We've played so many escape rooms at other places and this was the worst experience we've ever had. I've also emailed Panic Room to tell them of our experience and had no response, so don't expect that anyone cares about your experience. Save your money and go to one of the other many escape room places in the area. read more

My wife and I went here on a Saturday around 1pm. The room was awesome and the staff was welcoming and encouraging. I highly recommend Panic Room for a different way to have fun. read more

Great experience! My girlfriend and I went on a weeknight to avoid having randoms with us and got the room to ourselves. Mark was extremely friendly and helpful when we needed a hint, and we both had a fun, challenging night. A+++! read more

WORTH EVERY PENNY! My coworkers and I went as a group of 6 to "Room 187" and had a blast. We finished with 18 minutes remaining. (Note: This is the easiest room.) I would recommend booking a private room because there will be times when you need to get a little loud and bossy to get people paying attention to the clue you found. Before you enter the room, the employees go over the rules and provide locks for you to practice on. The room is sparse but if you look closely at the details, everything will come together and you'll be breaking locks in no time. read more

I experienced the Panic Room with my team from work, and had such a great time that I brought my family (9 of us) back the following Saturday to do a different room as a family activity for my husband's birthday. Can't say enough wonderful things about this place...from start to finish! Mark is amazing from the moment he greets you, to his intro/instructions to taking your team photo at the end.....he is friendly, personable and professional and a super nice guy! I highly recommend this place if you are looking to do a team fun time out! It is SO WELL DONE! Very clever, challenging, engaging and fun! Thank you Mark! Awesome time had by all!! read more

I absolutely loved the panic room!!! I've been meaning to write this review for some time now. I have cousins and New York so we always do half way trips and this time we decided to try this out. We always hear about it. This was the best thing ever it was so much fun!! What we didn't realize was that you go in with another group of people but we were selfish and wanted to go alone, so we were pretty happy when that other group was running late and we went in ourselves as the cousins. We didn't end up finishing in time but it's definitely something we would end up doing again. He gives you rules and what and what not you can do so it's pretty simple, just got to work with your group. The area itself was really clean and they were very on point with the times, which I really appreciated. read more

My son had a fantastic 11th birthday party at Panic Room. Challenging. Fun. Easy to plan.

Excellent - my wife and I did Last Resort and found it as challenging as any we've found in CT.

My 14 year old granddaughter and I spent an hilarious hour in the Panic Room with 8 other clue seekers. We were terrible at deciphering the clues but the other sleuths saved us! We "escaped" with only seconds to spare! So much fun for all ages! read more

Being paired with another group seems like a nail in your coffin...but our team had the exact opposite experience...our team of three, and another team of four were paired in the psych 101 room. I will note that we did not get out of the room, but we were only one lock away from the goal...with about 10 more seconds, we could have done it no problem...our team plans on heading back soon and trying our luck with the other rooms. If you are lucky enough to get paired with another group, remember they are now on your team, and they also want to get out...lol so listen and work together. Most of all, remember to have a good time. The door will open even if you don't solve the puzzle....or will it? Mwahahahahaha read more

Panic Room - Escape Games Near Me - Norwalk, Connecticut

This was my son's idea for him and five friends for his 13th birthday party. It was really excellent- Just what these kids are interested in. Allowed them to bond and work together and they had a ton of fun - even though they did not manage to succeed at their task. He can't wait to do the other rooms there. The staff was very friendly and accommodating. Also, with the Groupon, the price was excellent. And for me the waiting room was very comfortable and convenient... read more

Panic Room - Escape Games Near Me - Norwalk, Connecticut

We had my sons 12th bday party at the Panic Room in Norwalk CT. It was so much fun these boys had a blast it was challenging but do able even through we didnt get out in time the empolyees made it so fun and memorable. I want to go back with adults and do another room!! If your looking for something different to do for parties or a Friday night out with group of friends definitely a great place to check out! Eugenia Tiano read more

We brought 11 teenagers for a 16th bday party. The kids had an absolute blast. Mark made sure everyone was prepared, felt safe, and was thoroughly entertained! They all said they'd do it again and are already asking to come back to try a room! read more

It was my daughter's 14th birthday and it was a big success ! The girls had a lot of fun, everything went perfect. Great space, lots of parking and the staff super friendly. Totally recommend it ! read more

Mark and company go out of their way to make sure your party has a good time. The explanations are clear, the puzzles are challenging and it's impossible not to have a good time. Great for families and groups of teens... read more

Had the absolute best time. So worth it. The guy who runs it was so charismatic and helpful. Really recommend it.

Our family went back today to do "The Last Resort"(we did "A Broken Mind" previously). Our experience was excellent again! The room was challenging and creative. The story line was well developed and the room decor was great! The customer service was better than we have received at any other escape room(our group has done over 20). The Gamemaster was very thorough and attentive during the game. We look forward to returning to try "Tik Tok". read more

My friends and I had a great time and truly enjoyed the mental stimulation that came with the challenging puzzles from the Broken Mind room. We are all excited to be going with a bigger group and hopefully making it out next time! read more

4 of us did the Last Resort. It was a great scenario with an awesome surprise part way through! The game master was great also!

Great time challenging puzzles amazing time. Well worth it. Highly recommended. Great ppl at a great place.

I enjoyed the panic room . I have done a range of escape rooms before , ones my team didn't beat and ones my team did . Some were impossible and some were just hard enough that they were still solvable and fun ; That's how the paniq room is set up . Just the right level of difficulty that you can still have fun and enjoy yourself and have a chance at getting out (alive . Mwahaha) read more

Panic Room - Made it with 5:56 to spare! - Escape Games Near Me - Norwalk, Connecticut

If you're looking for a fun group event, this is the place to go! There are a few rooms to choose from and they're decorated better than some other room escapes I've been to. The questions get you thinking but if you're ever stumped, you can ask for clues. Work together as a team and when you make it out, that feeling is amazing! I've always been a fan of mysteries and puzzles and this just brings it to life! Can't wait to try out all the rooms read more

Honestly thought my first trip there was just OK. Although, with that said I will give it another shot now that I have had one experience. We had a group of 6 adults. In the reception room we didn't really get much information and the way the information was delivered seemed like it was designed for kids. Things like - please don't move the furniture- "what did I say?" She made us repeat the information like we were children. I also felt on our first trip it wasn't clear what to expect. We basically wasted the first 10-5 minutes trying to understand exactly what we were doing. Maybe the next trip will be better now that we have experienced one scenario. Also very glad I purchased a private room. There was a group of kids there for a birthday party. It would have really been a drag for us if we had to share the room with the kids. At the end it was great that they came in and let us understand what we missed. read more

We went on a living Social Voucher. I didn't know what to expect and I was a little nervous to be locked in a room with people I didn't know to figure out clues. Luckily we had a great group and it was a lot of fun. We got all the way to the last clue and then our time ran out. It was a lot of fun. I think we might go back and try another room at some point. read more

Great, clean, good, challenging fun. Had a great time! Pushed us. Wasn't too difficult... but it was just beyond our ability.

So much fun! I booked a corporate event and booked out all 3 rooms for our group of 26 people. It's definitely ideal to at least know the people you are on a team with, I can imagine it would be hard with strangers. We were in a room to solve a murder, having to unlock locks and solve clues and riddles to get out of the room within 60 minutes. It was challenging but not impossible - what a great feeling when you make it out of the room! We made it with 9 seconds left! To book, I would suggest doing it online or emailing them - highly suggested for company team building or birthday parties, etc. read more

Had a great time! Was still very fun even while paired with a random couple. Will for sure be back with a larger group! So much fun!

We went with another family (10 of us) and the kids were super excited. The team at Panic Room were very nice but sadly they didn't include one of the clues (second clue) for the room and we spent the entire time racking our brain how to get the last piece of the puzzle to get out of the room. They were embarrassed when we asked and pointed it out. We received excuses and rubber bracelets instead of offering us a discount or incentive to come back another time. read more

This place is amazing! My group and I enjoyed every minute of it. The staff is excellent and the rooms are very cleverly put together, they really get you thinking. I have done 2 out of the 3 rooms already. I can't wait to go back and try their Tick Tok room. read more

I have played many escape the rooms. I have played all the rooms at Panic Room. This is great location for new players or experienced. They have three different rooms of varying difficulty. The clues are clear. In the harder room the clues are less linear, which adds to complexity of the puzzles. The rooms are somewhat decorated to theme. They get you in the mood by watching an intro video. There is good engineering and moderate technology used. More of the technology is manual, not electric, but still adds a nice element. They use creative puzzles that push your mind just enough. Their latest room, psych 102, requires more teamwork involvement. A really nice addition to the cooperative aspect. The staff are not enthusiastic compared to other escape the rooms. All of the rooms are escapable with the right group of people and proper use of clues. Hands on, artistic, logical, etc. Recommendations: Easy Room, 3 experienced-5 max (it's a small room) Psych 102, 4 experienced - 9 max (separated in half for each) Hard Room, 4 experienced-8 max read more

A great experience!! We had a group of 6 and took on A Last Resort. It was challenging and there were many surprises. We all had the best time. The staff was helpful and very friendly. I recommend the Panic Room to anyone in the Norwalk area. read more

Really disappointing experience. Booked with them for the Sunday of Memorial Day weekend and the staff made it quite apparent that they wanted us out of there so that they could start their holiday. They took time off of our one hour once we got in the room because they said that we started late; however, they were the ones who were chatting away and delaying us from going in to the room. Additionally, the puzzles are ridiculous. They said that fewer than 5% of the groups actually finish. If you want to be frustrated and feel like you are being ripped off, then come here. read more

Poor management. Bought a groupon and per their direction emailed them to book time. No response ! Emailed them again a month later to book time. Still no response ! Called and left a voicemail to book time. No response ! You can't run a business like that. Don't buy anything in advance. Seems like they're using groupon as a platform to reign in the $ and then not fulfilling their orders by completely ignoring them. I usually don't write negative reviews. But I wanted others to be aware of my experience so they don't get SCAMMED. read more

Great staff--very accommodating. The waiting area is awesome cause they have different puzzle materials you can use while waiting for your turn. The rooms are mind blowing--you need to think outside the box! Awesome way for team building!!! Highly recommended! read more