One thing I can say about this Panera bread is that the service is absolutely amazing. I don't usually go inside but the environment is always welcoming. I come almost everyday for my sip club drink and the staff is always great when I come. Will always love coming here. read more

I wouldn't say the food was the worst, but it definitely wasn't worth the wait. It took forever to come out, and the workers that day were really unprofessional. Their customer service was terrible they complained a lot and talked to customers very rudely. Overall, not a good experience. read more

I frequent this location for about a month once a year when my children swim at the aquatic center for the high school season. I understand help is hard to find these days but... Few things to consider. It's posted opening at 6am on Saturday, doors locked until 7am. No self-serve cups for your ultimate sip club members. If you don't trust someone subscribing to your service then don't offer it. I like the no-interaction self-serve so I don't have to deal with the indifferent wait staff at this location. Creamer is never out and at this point, I'm not even sure the coffee is brewed fresh considering what I tasted today. Bread toasts and different rates so don't set it to one size fits all and obliterate your skinny bagels. An open kitchen is a horrible design if your cooks are making cat noises, saying many curse words, and talking about being poor, food stamps, and EBT cards. Restrooms are rarely clean. read more

Food was good. Ordered strawberry chicken caprese salad and chicken wild rice soup. Service was pretty slow at drive thru but I noticed they had time to look at their cell phone. I use to come to this location a lot but had not been in a while. The drive thru window was disgusting and I almost canceled the order. No way that is from one night of bugs hitting the glass. Do you want to eat food that has been passed through that? read more

Panera Bread - Drive thru window - Salad Near Me - Summerville, South Carolina

Doesn't even deserve 1 star. Worst service ever today. I'd been sick with the flu & we were getting better..so my husband went to pick up lunch I ordered to pick up through the app. The soup did not come with any side as had ordered the bread. They sat the iced cookie I ordered for my husband in between the soup and a hot sandwich so that when he got it home the blue icing had melted all over our food. He was told to make his own sweet tea when he came to pick up the food..but the tea tasted off & chemically, so he threw it out. Similarly, I had ordered a lavendar lemonade which literally tasted like water with no favoring, which I threw away as well. I called up tell the manager about this, having even tipped through the app prior to picking up. He sounded like a young guy & when I told him all this information the only thing he said was that it's customary for pickup orders to have the customer make their own tea. I asked for a refund of the drinks and the cookie. He said it's policy they cannot refund anything over the phone (even though I have all my information) and that next time I eat there he'll give me a free cookie. I'm not interested in ever eating there again after this & told him if this was the only resolution that I would call the corporate office, which he said, "go ahead!" The food was subpar with blue icing all over all our food wrappers due to the cookie melting. Ridiculous & not worth $30. Panera has really gone downhill. read more

I ordered a pick 2 (salad and sandwich) and my wait time was ridiculous. The employees were just standing around talking. There was no sense of urgency whatsoever. The supervisor with the purple shirt was playing around in the kitchen. Y'all need to get it together in there. read more

12/15/2025 coffee was not hot. cinnamon bun appeared to have been made day(s) before-- not fresh--cold. Handed in wrapped paper even though it was requested to be eaten in restaurant. Croissants were very small for the price --I've always loved them in the past. Not many pastries available to choose from--what has happened? , I admit I have gone inside at Main St Sville location But it's been awhile. No jam available for croissants? Employee (cashier) appeared to not have been properly trained on her responsibilities on serving pastries. Disappointed and will not return For in-person dining. what is your rating--the one at drive-thru was scratched off last time I was at drive-thru. I noticed online orders (pick up) had problems as well. Bet you won't be open long read more

So rude and mean. The worst customer service I've ever seen. People should read reviews before coming here. There are other better locations. read more

I believe a lot of people are sleeping on Panera. I really don't think they know how much they have to offer. They have a great selection of meals for breakfast, lunch, and dinner. They have a whole assortment of items for breakfast such as pastries, sandwiches, wraps, and souffles. My go to are the Four Cheese Souffle and the Chipotle Chicken Scrambled Egg & Avocado Wrap. Oh, they're so good! Occasionally, I'll add the pecan braid or a bagel. They used to have a baker's dozen special on Tuesdays and I wish they would bring this back. The Panera in Rock Hill still offers it, so I'm hoping our local ones will start back...hint hint. For lunch and dinner, you could dine on a salad, warm bowls, flat breads, soups, or sandwiches. The Baja Bowl w/Chicken is so good. It's made with cilantro lime rice and quinoa, chicken, black beans, corn salsa, tomatoes, avocado, feta cheese and Greek yogurt. I top it off with some salsa verde and I always ask for extra. Extra on the Greek yogurt as well. You can also get this without the chicken which is what I do for my son who is pescatarian. They also have a Mediterranean warm bowl and a teriyaki warm bowl. There are many sandwiches to choose from like a simple tuna sandwich to a Napa almond chicken salad sandwich. Veggie options available as well. I don't want to say vegan because I haven't dived that far in research to find out. Have you tried their smoothies? Oh my gosh, it's like I'm in a fruity heaven. They even have a cold brew variety. With the warmer weather you may want to try their teas to quench your thirst. They have a passion papaya green tea, plum Ginger hibiscus tea prickly pear hibiscus fresca ... don't they sound refreshing! There is more to offer in every aspect of their menu, but I'll allow you to explore that for yourself. Download the app to order in advance and register your number to receive a treat every now and then. read more

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Dont waste your time. We will never go back. Placed my order and paid the bill. We were asked to pull up and someone would bring our order out. We sat there for over 40 minutes waiting. No one ever came out so I backed up to the drive through window. Waited there another 5-6 minutes as the cashier ignored me sitting there. Also watched another employee with no gloves on blow his nose. By this time I was not going to eat this food and wait any longer for it. I was disgusted. So pulled around the front and went inside. I asked for a refund. The manager tried to refund my card and then shows me the screen that I would need to call 855-372-6372 to have them do it. Spent 27 minutes on the phone with customer service and they told me I would have to wait for a return call and it would be anywhere from 3-5 days. I contacted my bank told them what happened and stopped payment. I will never again visit another Panera Bread again. They customer service is awful and the hygiene of employees is disgusting. read more

I got a chicken sandwich from here and got sick an hour later. I do not recommend going to this location.

I ordered soup with bread (comes free with the soup). My girlfriend also ordered soup but didn't want the bread so I said "I will take her bread" when we ordered at the counter. Jalayna, at the counter was very nice and joked with us at the order counter At the pickup counter the server was less than cordial when my girlfriend picked up the order. She put croutons in her soup and my girlfriend politely ask the she wanted no croutons. Her Attitude was sharp and she grumbled under her breath Then she did not serve any bread with the order. She grumbled "We are out of bread." I she had a better attitude, I may have overlooked this little faux pas. But the name of the place is Panera bread. So i rolled my wheelchair over to her and asked if the place is called Panera Bread and they had loaves of bread at the front order counter, why is there no bread? She grumbled under her breath "I don't have to put up with this ". And she that they were out of bread so we got potato chips. I talked to her manager and he was able to accommodate my bread request You would think that those who chose to work in the hospitality business would want to learn how to be cordial and helpful with difficult customers. Not cause regular happy customers to turn difficult That's not her is it the one that's there now at the counters are. I must commend Kevin the manager on the way he responded to the situation. All in all. I enjoyed the experience as I usually do One bad apple didn't spoil this outing read more

Dude yes!!! The much anticipated Panera Bread has arrived at the Corner at Wescott and does not disappoint. I am here on the very first day and they are killing it. They are quick and the food is delicious; if I didn't know any better I would think they have been open for months. I really hope they keep it up because, with service like this I'll for sure be a regular read more

Panera Bread - Pick 2 bacon turkey bravo & broccoli cheddar - Salad Near Me - Summerville, South Carolina

I'll review this location again after a while, since they just opened, but for now they are perfect. The restaurant offers tablets to order your meal at, as well as a counter with cashiers. This helped speed up our ordering. The cups are all lined up at the tablets, so you just grab the one you paid for and love onto the drink station. They offer the usual soda options, including caffeine free diet Pepsi!, fresh tea options and a coffee bar. The frozen or specially drinks are made behind the counter. The food was hot and delicious. The bread tasted like it had just come out of the oven. So good! The store is very clean and nicely organized. They have a patio outside with plenty of seating. A staff member was out there constantly checking the trash, clearing tables and cleaning them. They also have a drive thru and plenty of parking. read more

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My 5 year old and I went this weekend for a Greek salad and a cookie, our go-to order from our go-to place. We pick up food from this location ALL the time on the way home from school. However, I never want to go back to there after the rude and disrespectful male teenager working the driver-thru and his sarcastic, even more rude and disrespectful female teenage "team lead" wouldn't give me their names and threatened to call the cops on me when I asked to speak to a supervisor about their behavior. I took my food, which was probably tampered with, and left with my son crying, "Mommy, are you really going to jail?!" Absolutely inexcusable!! I know that hiring teenagers is necessary for business but not at the expense of losing excellent customers and tarnishing Panera's image. If these teenagers can't be trusted to work without an adult present, why are they allowed to work there at all?! I had no choice but to call corporate because these kids wouldn't tell me their manager's name. Corporate apologized and offered a gift card, but they shouldn't have to do that. They should trust their employees to be kind to customers. read more

So if you are considering picking up a quick bite in the am like a plain bagel, don't go to Panera on Dorchester Rd. 4 out of 5 times my husband has taken me, no one acknowledged our presence at the drive through although we yelled "Hello" several times. We had to pull up to the window to get a really difficult order like a plain toasted bagel or other times I have had to leave drive through and go in to order. I love Paneras food but to be honest, I can't believe this location is still even open! read more

Truly the worst Panera you could ever go to. The food is not fresh and they gave me the wrong order. How hard is it to get three things on an order right? Can we get a real Panera at this location or just shut this imposter down? read more

Panera Bread - Gave me the wrong order - Salad Near Me - Summerville, South Carolina

Uh... yikes. My steak and white cheddar sandwich with grilled onions is... lacking in every department. Sad sad lunch day. Gross, soggy, and bread with a little sauce Fail read more

Panera Bread - Uh... yikes. My steak and white cheddar sandwich with grilled onions is... lacking in every department. Sad sad lunch day. - Salad Near Me - Summerville, South Carolina

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I met a friend here for lunch. It was my first time visiting this location. The restaurant was very clean. There wasn't anyone around when we first walked in so we were unsure if we were supposed to order at the kiosks or with a human. A human eventually came out and we ordered with her. My sandwich was pretty good but with all the small chunks of chicken, it was a mess- falling out everywhere. My friend enjoyed all her food. The prices are pretty standard for a restaurant like this and I like that they have a rewards program. read more

Panera Bread - Napa chicken salad - Salad Near Me - Summerville, South Carolina

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Went to this particular store on a Friday mid-morning and they were out of bagels and bread. Although the service was polite it's simply inexcusable for a store to run out of the main item it promotes. The store seems conducive to gatherings but was not able to fully take in the surrounding. I rarely give zero stars (suppose I have to add one star)but feel in this case it appears appropriate. read more

This Panera is awful. This was sold as a Fuji Apple Chicken Salad. Poor quality ingredients and bread just thrown in the bag unwrapped. Lettuce was definitely not fresh! Next to no Fuji apple slices. Whatever cheese they put in it, it sure wasn't blue cheese. It was tasteless. Pecans were missing. Pretty disgusting! read more

Panera Bread - Bad romaine! Not fresh! - Salad Near Me - Summerville, South Carolina

Wow! If you clock in and put on the apparel with the company logo you've become a representative or the face of the company and its products. I get it, work sucks compared to 2 years of free money and playing video games. However playtime is over! 31 mins to get a breakfast sandwich. I thought I was on drugs at one point because I've never seen anyone intentionally move that slow since Robert Redford was stealing the answering machine in Sneakers!! read more

ordered online for next morning pick up so automatically paid thru debit for my order. Picked up order in morning, went to destination I had picked up order for only to find out the bagels had no cream cheese tub I paid for so what was there to put on bagels?????nothing. Waste of money that doesn't come easy. i will never go or order from Panera again. read more

We stopped here after our Massages to grab dinner to go. I'm a fan of Panera so I recommend we stop here for a quick to go order. I got the buy two combo which consisted of a bowl of soup and a small apple Fuji salad. My boyfriend got the whole tuna salad sandwich. My order was fine. I mean it's a salad and soup, who can mess that up? The tuna salad on the other hand was a major DISAPPOINTMENT!! My boyfriend was SSI excited about his sandwich until he bit into it. He walked over to me at the dinning table and but the sandwich down, opened. He asked me if I saw any tuna salad. I looked and looked but didn't see any. I mean yeah there was bits and pieces of what looked like tuna but there really wasn't any. I felt horrible because this was dinner for him and I was raving about the delicious sandwiches so to have this happened was not good and very disappointing! 9 plus dollars for a sandwich to only have tomatoes and a piece of lettuce. He says he'll never eat at Panera bread again. I guess if you order to go, check your food first. You don't want to get home and have this happen. My company caters alot from Panera so this experience again was disappointing to say the least. Please make sure every sandwich, every item you sale represents your care for the customers who support your business. Unfortunately now Panera will not be an option for food when I crave a good sandwich or salad. read more

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Wasn't so great. I have had a bad experience with Panera once but thought the location possibly had to do work it. Well, gave it another shot at a new location and I should've left the moment I walked in but my fiancée wanted us to give this new spot since it's a brand new opening site a try. We walked in first thing that hit me was the smell! It smelled like old musky moth balls I can't even explain it- it just hit you. We ordered at the kiosk got our drinks and sat down. When our food was ready my fiancée noticed his bread was grabes to cut not cut with a knife and it was stiff as a board! He ended up tossing it. The soup for him was nice and hot the salad he didn't care for as the carrots that were in it were soggy. My sandwich and soup were good, no complaints about my portion of food however my fiancée and I will not be returning to this Panera. It just seems like even a new location and a new Panera opening up you would think new owner since it's a franchise they'd keep up better representation for a restaurant. I am disappointed but it is what it is. read more

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I've been to several Panera Breads all over the country and never really felt the need to leave a review, but came to this one today for lunch and feel like I must! Such a nice/new location, I love the design and had an extremely pleasant experience here today. The manager Kathleen was very polite, and helpful, while I figured out what I wanted to eat. She also honored a 50% off coupon I had that was supposed to only be for online orders, woot woot! I foresee myself coming here pretty often :) side note: this new Baja chicken grain bowl is OFF THE CHAAAIN!!!! must try read more

Panera Bread - Baja chicken bowl - Salad Near Me - Summerville, South Carolina

Given the time they take to make one simple thing, it should not take 30 minutes. The prices are also crazy given the quality of service and food at this location. read more

Stopped in here for a cup of coffee and a roll with a friend. Ended up getting the Artichoke & Spinach Souffle instead. Got a bowl of Squash Soup to take with us. The food was good, pretty presentation, and tasted good. Prices were slightly higher than most and portions were a little smaller than most. I wasn't disappointed and didn't feel cheated, but not sure it'd be a go-to place for me. The place was clean and quiet and staff was OK. Might return if I was in the area, but don't think I'd go out of my way for it. Definitely don't think it was below standard, just my personal preference. read more

Panera Bread - Bowl of Squash Soup, take out - Salad Near Me - Summerville, South Carolina

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Ok, normally love Panera. It's one of my go-to's. However, the whole building smelled like a public toilet. The food was decent, but almost inedible when you add the smell of the place. read more

Panera Bread - Panera Bread café - Salad Near Me - Summerville, South Carolina

Tried to order through the drive thru but the woman taking my order was so rude I decided to not complete the order and went elsewhere. I'll never go back to this restaurant again. If you are going to charge the prices they do for half a sandwich the least you can do is be courteous to your customers. read more

Food is always great! One staff member is especially attentive!! Actually came to our table and checked on us. However, there is rarely someone at the counter to take our order. Thankfully, we can use the kiosk. I prefer to order in person though. Food comes pretty quickly. Best Panera in the Charleston area!! Great place to have meetings! read more

It's Panera - meh. I come here expecting the salads and sandwiches to be better each time, but they just aren't. Panera is really the only healthy option near me so I'll come here when I need something healthy and fast. I honestly think the food is way overpriced so I'll usually only come here to eat when I have a reward or coupon to use. I do love their Hazelnut coffee and bagels for breakfast so I'll continue to come here in the mornings. read more

Panera Bread on Dorchester Road in Summerville is one of my favorite places to go for soups and sandwiches when I am in this area. They make everything very easy from ordering to receiving your food. Everything here is consistently delicious and fresh and their quality has remained high since they opened. They are well worth a visit for quality food when you need it. read more

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First to review??? Well am honored and have been a happy Panera patron since oh.... 2004 ish? Loyalty Club member for years as well.... over the years Panera has stayed up with the trends (some working for them others phased out) but still love my original go-to tried &trues. The Pick 2 Combo, bread bowls, chocolate croissants, and the Asiago Cheese and Cinnamon Crunch bagels. Got two Cinnamons and three Asiagos yesterday with a gift card. I've fully embraced and love the carbs when having a activity packed day. Add some protein, and you've got your fuel. Still on the fence about adding the calorie count to everything... guess it can help not over indulge? I'd be willing to bet though, if it's that time of the month and the craving for soup in a bread bowl hits, the mind will consciously black out all that does not sooth the pains of the week. Have tried and really enjoyed the Steak and Arugula Sandwich, nothing else new that's jumping out. Thank you for keeping up the quality of the coffee and providing space to work when between meetings (or classes)! read more

Fresh, delicious and beautifully presented. I called on Thursday morning to order several box lunches. Given the current state of affairs with Covid-19 our in house dinning facility is closed. I was thinking of ordering the day prior, however held off. I spoke with a member of management who truly saved the day! We created a beautiful box with Greek Salad, delicious turkey sandwich on the best bread I've eaten since leaving New York City. I selected their Oatmeal cookies with berries & Bag Chips. My team LOVED EVERY BITE!! The order was delivered on time and I was so grateful how everything was packed in such a beautiful XL bag. I've tried to call the location and shear how wonderful everything was, but their phone lines are busy. Panera I LOVE YOU and will continue to support you and your staff read more

While food was hot, we ordered a you pick two with broccoli cheddar soup and Mac and cheese and one large Mac n cheese broccoli cheddar. For the price of Panera, and how dead it was, it took over 8 or 9 minutes to get our food, and then we got a you pick two with two Mac n cheeses (which doesn't make much sense?) and a large broccoli cheddar soup. When I told them the mistake they told me no, that's what the receipt says. Which fine, but you should read back the order before paying or let people see the order on the screen before paying. I don't usually leave reviews but this was very off putting. read more

Truly a horrible Panera experience. This review needs 85 characters to post, but I've said it all. read more

No drink lids, my girlfriend didn't even get her drink that she paid extra for, my sandwich was practically empty and cold , no tea in the dispenser, I don't write reviews but this place needs fixing. read more

This is my local Panera and it is the WORST. Every time we go they are out of bread, which means they are out of everything. How can you be out of bread when your restaurant name includes the word bread? Do not go here read more

My daughters and I had some time to kill before an appointment and it was suggested we try Panera Bread for lunch. I have usually avoided this place because I find them kind of pricey for fast food. But I was very pleasantly surprised as to how good their food was. They have a great amount of vegetarian options which makes me super happy and they had awesome customer service. read more

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