The food is average but good. The staff is prompt and knowledgeable. My only complaint is the price of some items. The Greek salad and mac n cheese are a pick 2 menu order. Looking at the receipt., the 1/2 salad is $5.59 and the small mac & cheese is $6.59. Add a small drink and it's $3.09 more. $15.27 is competitive but I can't get past the individual price of that small Mac & cheese- 6.59??? Anyway, I still go here once or twice a year but that's about it. It's not that special and I could easily go to Applebee's or Olive Garden for the same price. read more

Panera Bread - 1/2 Greek salad with 1/2 portion of mac & cheese - Sandwiches Near Me - Springfield, Ohio

Came in 15 mins before close and was told kitchen was closed. Then once I said you guys close at 9pm they said we can just do sandwiches. I ordered 1 sandwich which is what I came in for, and Zoey complained loudly the entire time about how she doesn't give a fuck about my order and how it's too close to close to be coming in ordering food. Very scrappy service. read more

Used the online for curbside pickup. That was smooth. Wasn't a big fan of my Greek salad and the pepperoncini were old. I would not return to this location read more

I usually like Panera a lot, especially the chx wild rice soup and strawberry salad. However it usually doesn't come with a thick piece of plastic that must have come from the corner of an ingredient bag or something. Today with order #178671 I was a third of the way thru the soup when I bit down on a hard object from the soup . It is amazing I didn't choke. I went up to the counter and showed the young guy there the plastic Corner and said they needed to check their rice soup batch because I almost choked on it. He apologized and that was the end of It. Might be awhile before I go back... read more

Panera Bread - Plastic - A torn piece of clear plastic with some yellowish residue is placed on a brown textured surface. - Sandwiches Near Me - Springfield, Ohio

I was at Panera store 204770 today and ordered a smoky buffalo chicken melt. I was very disappointed with the sandwich. There was very little chicken and any other ingredients. It was a toasted baguette with a hint of sauce and a couple slices of red onion and maybe three or four little slices of chicken. I have seen commercial on TV and it in no way compares to that. Then to be charged $10.29 for a baguette. read more

That covetable 5-STAR rating I just gave this place is ONLY for the MYSTICALLY WONDERFUL, sadly only seasonal VEGETARIAN AUTUMN SQUASH SOUP https://www.panerabread.com/en-us/menu-categories/soups.html#vegetarian-autumn-squash-soup, which is so amazingly good that I **may** have told the bewildered cashier that if I could, I'd bathe in it...!! My office catered in Panera for lunch the other day, and my oh my...!! What I thought would be a ho-hum soup and sandwich turned into a love fest. The sandwich was ok, though forgettable enough to not really remember what it was just a week or so later. This soup, however, was another story, and had me obsessing over it until I finally gave in and had it again Friday night. I'm not really much of a soup person, but this "limited edition" selection is heaven in a bowl, and I **WILL** find a way to make it at home, preferably without a gallon of "heavy cream!!" Other than this life-changing soup, this place is just like every other Panera in this hemisphere, clean, comfortable, predictable, and a step or three above fast food. No complaints... (except that the bowl wasn't big enough!!) ;-) read more

Panera Bread - Autumn squash soup = Heaven in a bowl - Sandwiches Near Me - Springfield, Ohio

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Food is good but be sure to go in and get it yourself because delivery is slow and uncertain. My driver arrived late then spent 5 minutes looking for the door. (Hint: it says "entrance") food was warm not hot by the time it arrive half an hour late. read more

The staff is always nice to my friend and I though we are not your typical customers. I really appreciate that.

What happened to our Panera? It's really dirty now. Employees yapping about baby mommas, young kids that don't even know what they sell. Out of products and coffee for 30 minutes. Haven't been here in months. Something changed, and not for the better. Someone needs to clean house, literally and figuratively and do some training. Notice all the dirty empty tables and booths. read more

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Might as well make my 100th review about Panera, since I've been there enough. The pumpkin spice latte is great! I don't know about $4 great, but still great nonetheless. You can't go wrong with their bagels or the delicious cream cheese. The soups are good, especially the cheesy potato and broccoli soup. But the prices are just plain outrageous for the portions and the quality of the food. That is why I only give 2 stars. The food is good but not absolutely amazing to warrant the ridiculous price of it. Especially the breakfast and lunch sandwiches. There is free WiFi though read more

Panera Bread - Sandwiches Near Me - Springfield, Ohio

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Food is fine but their covid policy sucks. They have signs saying you must wear a mask to enter, but they will let anyone in without a mask. No questions asked. The employee taking the order was masked, but the chef was not. THE CHEF was not wearing a mask. THE CHEF. If you care about safety during coronavirus (which you should), don't eat here. read more

Love the food at Panera. Unfortunately this location has poor service and inexperienced staff. Wish the service and staff were better, more knowledgeable and friendly. read more

The girl that took our order had a careless attitude. Typically the cashier asks if you want a baguette, chips, or an apple, and our cashier only asked me if "chips were okay" Our orders came back to us incorrect. I understand that their chicken normally looks pink, but this chicken simply just looked raw. Most of the tables were dirty, and the food wasn't very appetizing. Not to mention there was a group of 4 employees just standing around and chatting in the back, 2 others horse-playing behind the cash registers, and one of them belching extremely loud. Sad to say this location has definitely gone down hill. read more

This location is filthy! Ugh! I'm disgusted! Trash everywhere, the smell! I had ample opportunity to evaluate my surroundings because it took over 30 minutes to complete my order but I will not return. I'm hoping that my immune system is prepared to fight the bacteria I'm likely to have consumed! read more

Terrible customer service! No one is helpful and incredibly rude. I haven't had Panera bread in years and thought I would give it a try. I'll never eat it willingly again. read more

If I could rate this place any lower, I certainly would. When I spend over $30 on two 1/2 sandwiches and 2 soups, I expect to be so impressed by the food that I won't be able to stop talking about how good it was. In this case, I can't stop thinking, with regret, about how much better off I would have been to have gone to the store and grabbed two cans of Campbell's and a loaf of bread and made my own lunch. This food was NASTY. Sloppily put together, gross tasting, and when they delivered it, they didn't even let me know it had been dropped off. So, this is the last time I make the mistake of ordering food from this Panera. Disgusting waste of money. read more

Food and the service is great. I love the fountain drinks, is they taste really fresh. Admittedly though, they are a bit expensive. But I guess that's just because everything is so fresh.I really love this place. Their cheese bread, sandwiches, desserts and drinks are slappin! They need to get their feed the homeless program all over. I will try the rest of the food. read more

First off, let me say that I am a frequent Panera visitor in my travels and always find the food and employees superb. However, this particular Panera's was the dirtiest and most unprofessional that I have ever run across. Although it was the middle of the afternoon and well past the busy time, everything was dirty. From the booths and tables to the drink areas and bathroom, everything was in a desperate need of wiping off and cleaning up. The employees, although polite, were much too busy chatting to make sure that my orders were done correctly or in a timely fashion. Perhaps another day might improve these observations, but I will not be returning to find out. read more

I came here to grab a coffee and sit down and get some work done. Two workers were standing there texting while one girl took a whole line of orders. I stood waiting on my latte to be made forever. AFTER THE LINE WAS GONE THE GIRLS STOOD THERE TALKING a good 5-10 minutes not making or doing anything. The girl taking orders went to the back and asked the other girl to follow her and they were back there a while .Meanwhile a guy in the food area looked at me, I tell him I'm waiting for my latte. He says "oh you can come wait down here" as he continues to sit there texting. Mind you that's the food area I'm like, hmm weird but okay. I go down there and wait some more. Finally the girl comes out the back and says "oh sorry I'm making your coffee now". She says "oh sorry I overflowed it". Then didn't even wipe it down or offer me napkins. Just sticky hands. Smh. Stay off your phones while you're working!!! I was so frustrated I didn't stay to work. I said the order was for here, also had ordered a bagel with butter. It got bagged up. No plastic knife to spread the butter. No silverware on the floor I had to ask. 9/2/22 5PM. A bunch of distracted KIDS working here. read more

Waited waited waited. Ordered a turkey sandwich, they didn't have the turkey to make it. Waited for the girl to go in the back to get the turkey. She must have had to kill the turkey. Lol Then stood back in line to request refund. No apology from staff. Poor customer service! read more

Wow - This is my first every Yelp review. I've been in this Panera for a couple hours now, and haven't ordered anything. I finally got up to go grab just a small coffee since Ohio is freezing and I moved to California last year because of it - besides the point - I was waiting for all of 3-4 minutes and, who I'm guessing was the manager, called me over and apologized for the wait - I asked for a small coffee and without hesitation he tossed me a cup and said it was on the house for the wait. Was only a few bucks saved, but what a nice gesture! Thanks! Also - I love Panera's in general - one of the few chains I still enjoy going to. read more

We had dinner here tonight; my usual Sierra Turkey was short on turkey and the bread just was not up to snuff. We hoped to buy a few goodies for breakfast tomorrow and the pickings were pretty slim; we left without buying anything. I like the Panera in Beavercreek much better. Update...had lunch here in March; this time, I got like one slice of turkey on my sandwich. Looks like all I'l buy here will be coffee and a baked goodie from now on. read more

Panera is always one of my favorite spots to get some work done. There is always plenty of seating, free wi-fi, and free refills on coffee. This Panera is just like all the rest, in a good way. The staff was friendly and the restaurant was clean. The pick 2 sandwich/soup deal is always a good lunch option, or a bagel in the morning is great. Also, big fan of the MyPanera card, you get a free baked good for signing up! read more

Good food here but WAY overpriced. Deserved a 4 star but due to the pricing, only gets a 3. Does have free wifi.

This place NEVER gets it right the first time and I'm quite sick of it. I like Panera food, but I have not gotten a single order right in 6 months. And tonight was my last straw because it cam with attitude. I ordered online as I often do and checked my order upon pickup. No salad. Asked about the salad and he had one behind the counter that he threw at me. I said this isn't it...it's too small. He proceeded to argue with me so I had to show the receipt. At which point he cursed under his breath and made the correct salad. After he was done he threw it at me and said "here u go". Seriously?!? Now that's crappy service. I'm not coming back for a few months at which point I hope you've fixed your service issues. read more

I went there for the first time a week ago and it was excellent!Everything was very good.

Here's the thing about all Panera Bread's in general.....go there if you want to go to the bakery and get really good quality fresh made bread and pastry products....don't go for the food. For the life of me I can't understand why this place always is so busy. Ok, I love their soups....they are some of the best I've tried.....but their salads and sandwiches....meh! Their prices are outrageously high for what you get.....last time I got a Tomato/Mozzarella Salad....my tomatoes tasted nasty! Definitely not "fresh" or "ripe" like the menu describes. I mentioned it to the manager on the way out and she was just like, "oh, OK." Not even apologetic....most better restaurant establishments would even offer to take it off the bill or compensate you in some way. And after all this mediocre quality, they really expect me to bus my own table? Huh? I just really have no reason to come here anymore. http://maps.google.com/maps?f=q&source=s_q&hl=en&geocode=&q=1950+N+Bechtle+Ave+Springfield,+OH+45504&sll=40.721657,-73.995567&sspn=0.001466,0.002411&g=32+Spring+St,+New+York,+10012&ie=UTF8&hq=&hnear=1950+N+Bechtle+Ave,+Springfield,+Clark,+Ohio+45504&ll=39.951783,-83.830166&spn=0.001474,0.002411&t=h&z=19&layer=c&cbll=39.951943,-83.829946&panoid=ix4g6dLeskVeqk_1wfD2bQ&cbp=12,157.99,,0,-3.59 read more

I love Panera! However this Panera has terrible service. We ordered takeout various time & we have repeatedly gotten the wrong items. After the 3rd time we complained & all they did was give us a 5 dollar gift card which didn't even cover the expense of the food they left out. One time we got home & the chicken in my sandwich was raw (and I was pregnant) so that was even more dangerous. Finally, we gave up. We only get Panera when we r out of town now. read more

Ordered my favorite turkey bacon avocado sandwich. The sandwich they produced did not contain sliced turkey but a ground turkey salad spread, instead. When I asked the manager about the absence of sliced turkey, her reply was, "that's what they sent us." She did not offer any remedy/alternative. Additionally, portion size of the salads has been reduced. We won't be returning to this Panera. read more

just wanted to report that i had a young man in his panera staff uniform follow and harass me in a parking lot. he sped past my car almost hitting me, all i did was give him a shocked look as he passed but clearly that was all it took for him to decide to turn around and follow me, pull up next to me and roll his window down to yell at and bully me over his own mistake. i told my friends about this ridiculous situation and they actually let me know they've had similar experiences with this guy while trying to order in panera! they said he's had a nasty attitude towards them and their friends on multiple occasions and glared at them the whole time they were there. i know i won't be going to this panera again solely because of this employee's disrespectful and entitled attitude. he's clearly hurting internally and thinks it's more than okay to take it out on complete strangers and panera customers. y'all need to do something about this bully before he makes u lose even more customers. read more

The French onion soup is amazing and I also love their French bread. We have a group that meets here on Mondays and they have a great side room. Why not go to Panera and enjoy the amazing foods and coffee. read more

I love Panera but every time I go there, they NEVER get my order right. This happens every single time I go, something is always missing from my bag. Before I leave I have to check my bag just in case, the employees making the food just don't seem to read the orders correctly even though it's right in front of their face. If the food is going to be that expensive I better have everything I paid for in my bag. read more

I've always been a sucker for soup and sandwiches and since they have amazing of both the prices don't bother me. Nor does it surprise me for look at the crowd that goes there frequently...kind of yuppie, kind of like ppl studying at a barnes and noble. Worst thing...the massive amount of instances where one student will take over a table for 6 with books and papers just to play on facebook for hours. Finding a good place to sit to EAT is impossible. read more

Go to Panera all the time in many different cities. Not sure what was going here but they had issues with food. We were with a large group and most sandwiches were burnt. Baguette was a couple days old. One grilled cheese wasn't cooked. Store was clean and the cashiers were nice. read more

They were out of bread, the service was awful, the person taking our order walked away half way they the order. For being a non fast food place they need to step it up. read more

RIDICULOUS WASTE OF TIME AND MONEY! So, me and my grandson went into this Panera Bread and we both ordered one of their flatbreads. He gets the tomato mozzarella and I got the roasted turkey and cranberry. He asks if he can make it into a panini, but the girl behind the counter made some ridiculous excuse by saying "the recipes are already pre made." THE HECK KINDA SAYING IS "it's pre made," it better not be pre made!! In fact, I can prove it to you that it isn't because I saw the guy making the sandwiches after we ordered them! We say whatever and got the flatbreads. They are ready and my grandson can't even take a bite without this pesto going DRIP..DRIP..DRIP.. all over the place and making a mess! He looked into his sandwich and there was literally one small tomato slice, one minuscule piece of mozzarella, a little bit of what looked like tomato vomit, and a heaping pool of pesto all sandwiched in between two slices of soggy flatbread (more like cardboard) from the pesto. My flatbread was one little piece of cold, dry, bland turkey that probably came straight out of the blast fridge, and some overwhelming, weird cranberry sauce stuff, in the same gross cardboard that they call "bread." $23 for that junk? ARE YOU ALL CUCKOO INSANE???!!! NOT AGAIN PANERA. Never, EVER again. See ya! read more

Dirty and poor customer service. They barely try to get their rapid pickup orders correct. Went in to pickup my breakfast rapid order, it was only halfway done, just sitting in its bag on the shelf missing half the order. Someone had checked off that it was all there! Instead of apologizing, trying to fix the rest of my order right away (because, you know, it's supposed to be rapid!) etc, said "ok we'll work on that" and the team proceeded to complete 4 other orders before working on mine. I had to say "how long is this going to take? I am late for work at this point" then they finally started working on mine. Moved at a snail's pace. Person in manager outfit didn't even acknowledge me, seem to care at all, let alone offer to make things better and keep a longtime customer. And the only reason I've been a longtime customer is because it's the only place to order somewhat healthy food in Springfield. They have lost a $24 a day customer. read more

I came here because I needed a wifi connection, and got some food as well. The food was OK, but not what I have gotten at Panera in Columbus. The order taker seemed to just be going through the motions with me. Not much pleasantness at all from her. In all I got my money's worth. Nothing bad at all about my visit here, but I wasn't impressed at all either. read more

i love how the always have fresh baked bread that you can as much as u want fresh coffee and sandwiches are great recommened by me

Very expensive sandwiches and salads for what you get. Why don't they use the buzzer gizmos instead of someone always yelling out the customers name? That yelling takes away the intended ambience. Coffee station is set up backwards and is in the way of incoming customers. Take out order process is confusing. This Panera lacks the spit and polish . read more