Order via Uber eats and I requested no chicken in salad. It was to my discovery that they added the chicken. It was very disappointing. Attention to details in orders is vital, these options of adding or removing things are there to fit consumers diet. Do better. Thank you! read more

To go $5 brocc cheddar soup half empty. Missing ingredients in my sandwich. This is very disappointing. read more

Panera Bread - To-Go Broccoli Cheddar soup almost empty - Sandwiches Near Me - Smyrna, Georgia

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Not sure why I even bother with this place! I always get the baker's dozen and for the last two years the bagels have been mangled and not properly cut. They canceled my order in the past but still sent a notification my order was ready. Once I arrived I found out the order was canceled. This week they didn't include all the bagels I ordered. Ordering bagels should not be this hard! read more

Not the best Panera I've been to. It wasn't busy with In house diners, but they didn't have any spoons. Also didn't have any baguette left for soups. It's a bread place... I was told my only option was apple or chips but I asked to have a piece of other bread. The tables were sort of dirty. And there's no seltzer in the fountain. The people working here are so very nice. The young girl who ran my order to my table complimented me and was so sweet. There was however a manager that was yelling at the employees out in the open about not answering the phone. It was uncomfortable. The food was great as always. read more

Panera Bread - Sandwiches Near Me - Smyrna, Georgia

I got here about 7:30 in the parking lot is black dark. If it wasn't for the moon you couldn't even see your hanging in front of your face then no soups no this know that the most sorry run Panera I have a been to. Manager need to be trained or replaced ASAP. read more

I try really hard not to be negative and not to slam businesses. #Panera has lost my business. Period. I don't often frequent them but after having some dental work I wanted something soft and easy to eat. When my order was delivered there were missing items. I call the restaurant 4 times and nobody ever answered. When I reached out online to customer care they didn't respond either until I said I would dispute the charge with my bank. Their resolution was to offer me a "reward" that would expire in 60 days. When I said this was not acceptable and I just wanted a refund for the missing items I was told they could help me submit a claim that should get resolution in the next 30 days. REALLY? Are they trying to make this enough of a pain in the butt I finally give up? read more

Despite advertising free wi-fi, their wi-fi has been down for 2 weeks with no response as to when it will come back up. In addition to that, the girl at the counter apparently mis-input my order so it was wrong at the counter. I had to take their word for it, however, because she also didn't give me my receipt. The girls behind the counter who were plating I would take my service elsewhere if I were you. This place is a mess. read more

This place is the WORST at to-go. Multiple times they have given us food with the smallest portions ever. This is tonight's 10$ salad that is basically like 10 pieces of lettuce and a few toppings. Guess it's dollar/piece of lettuce. The Mac and cheese cup for my daughter was also a little less than half full. We are all still hungry! Don't get to-go from here!! read more

Panera Bread - Full salad order - Sandwiches Near Me - Smyrna, Georgia

Panera is the epitome of EXCELLENCE!!! If I could go here everyday, I would get a toasted asiago cheese bagel and the honey walnut spread!!! That sweet and savory taste was everything. Today I was rushing and got it to-go! I started eating it in the car! HAPPY MONDAY YELPERS!! read more

Panera Bread - Sandwiches Near Me - Smyrna, Georgia

Good food once we got it. Slowest Panera I have ever been to. Took over 30 minutes to get our food. Staff was clearly overwhelmed with take out and call in orders which made the ones of us dining in not too happy with the long wait for food. Seems to be a problem with accepting orders you cannot fill. read more

their employees are doing a half-ass job and not giving justice to Panera. I love panera but their employees at this branch is making me not want to go this branch anymore. I ordered a takeout of Bacon Tomato Grilled cheese and half a dozen of choco chip bagel. I got home only to find out that the sandwich did not come with bacon. How could someone forget the main ingredient of the order? The name of the order literally says bacon in it. I was so disappointed but I did not have time to go back so I just decided to just let it pass. However, I also found out that all 6 bagels that I ordered did not get sliced properly. I would understand if it only happened on 1 bagel but all 6 were sliced unevenly. It's like the employee did not even put the effort to do it properly. I understand that they were probably busy that day but that's not a valid excuse to half ass your job. read more

Panera Bread - Bagel sliced in 1/3 lol - Sandwiches Near Me - Smyrna, Georgia

I used to really rave about Panera in general and it was one of my favorites even when traveling. Through the pandemic, though, they have lost favor with me. Lackluster service, food that looks rushed and sloppy, menu changes (no more Frontega Chicken?), long wait times for food, food that isn't prepared right, etc. Now that I've returned to the office several times per week, I try to patronize the location close by because I "thought" I missed it so much the last two years working from home. I stopped going to the location in Peachtree City due to the severe dysfunctional nature of that place, but it now seems to be the nature of the Metro Atlanta locations in general, with this location being no different. I guess I'll start bringing my lunch. :-( read more

I used to love this restaurant. From personal lunches to catering for my office, it was always such a great place for good food. I ordered the half chicken Caesar salad because every time I get the whole, I can hardly ever finish it. Now for over $9 you get a little lettuce, 2 slices of chicken, a couple of croutons, and don't forget the dressing that they put inside the container so it takes up room so they can make the salad smaller. If this is what inflation has caused restaurants to do, I guess I will be eating all of my meals at home now. I paid to have my food delivered via Uber Eats so I didn't have to leave my home office today, now I have to go out for an actual lunch because I received a side salad that is worth $3-$4 but paid almost 3 times that much for it and it will barely be a couple of bites. So sad what this world has come to but shame on you Panera. I don't mind paying a little more for the portion size you used to serve. Instead you cut the salad way down and keep charging what you were charging all along. So sad. read more

It's been a whole pandemic since I've stepped into Panera Bread and walking in the door Asha saw me and greeted me with such joy and welcome that I was taken aback. She asked if I needed anything and I said its been a minute, so looking over the menu. She said she'd be right back and then a moment later Tati walked up with the same joy and care. I asked for recommendations and was offered more than the usual "meh" response. Instead, Tati shared her favorite 1st,2nd and 3rd options and even suggested customizations if I was interested. These lovely young ladies were welcoming, engaging, and professional. Highly recommend going to see Tati and Asha at Panera on Spring Hill in Smyrna. read more

I had a great experience here, the cashier was so polite and happy! she had such a great spirit, she really made my day better.

I hope that Panera corporate reads these reviews. This was by far ... hands down .. the absolute... WORST Panera I have ever been to. First -- it was FILTHY !!! I mean really filthy ! Department of health should stop in here The cashier - Sereada clearly wanted to be anywhere but here working. She mumbled staring down at the register. I never understood anything she said. I placed a to go order and went to sit down and wait. I watched person after person after person walk in - order - have a seat and the girl kept delivering their food. I finally asked how do I know when my order is ready and she abruptly says "they say your name". When I finally heard them say my name - the order was wrong. Got that fixed and then headed to my car. As I exited I looked right at the managers face and said this place is awful. He just stood there and said nothing - maybe he agrees. When I checked my grilled cheese -- surprise surprise-- it was ice cold. read more

Pathetic grilled cheese. Barely even pressed together. Fell apart when I picked it up... read more

Panera Bread - That's a sad looking grilled cheese - Sandwiches Near Me - Smyrna, Georgia

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I have come to to this location a few times and have never had even a decent experience. The lines are ridiculously long during lunchtime as this location is right next to the Home Depot corporate headquarters. They only have 2 cashiers and do not have any of the self-service kiosks. Also, the food prep seems to take longer as well compared to other locations while seating is hard to find during peak hours. As for my last visit, I actually ordered a chicken Caesar salad but added kale for a small additional charge. When I received my salad, there was only kale and no romaine. After I spoke to an employee about the issue, another employee proceeded to just grab a handful of lettuce and threw it on top. There was no apology or ask to remake the salad despite their "promise" listed on top of all receipts of making orders right. After this last experience, I have officially stopped going to this location. I love some lunchtime Panera but you should stay away from this location. read more

Ham breakfast sandwich not even edible. I had to wait 5 min to get my drink because they didn't place it with my order, and no one would acknowledge me in front of their counter waiting. The staff here are extremely rude. It's so bad that this place used to be bustling at 8am.... it was eerily silent and empty this morning. I guess everyone else has had about all they could take of this place just as I have. read more

Panera Bread - Sandwiches Near Me - Smyrna, Georgia

Whats the point in having curbside pickup if your food never comes out. Ive ordered curbside here numerous times... and I literally sit in my car waiting for 15+ mins every time until i have to go inside and get it. Like i said whats the point. read more

Today the food was great and the line moved along. Everyone is having staffing issues so U guess i understand. Maybe with all the negative reviews they are trying to do better. Tables should be cleaned more regularly. read more

I've come to this location several times and the food is inconsistent. Whether you get a good salad or not really depends one the "staff du jour." My favorite salads are the Asian Chicken Salad, Chicken Berry Salad and the new Thai Chicken Salad. Pastries and bagels are good. Their Pumpkin Muffins and Almond Bear Claws are to die for ! Pet Peeve: I hate getting a salad To-Go from this Panera as it is half the size of their Eat-In salad (see photo) Seriously. I'm almost at the point that next time I'll say it is to eat-in but get a to-go box when it arrives! This location is especially crowded with limited parking- avoid peak hours. read more

Panera Bread - This is a Full Size Salad? No-Too Small - Sandwiches Near Me - Smyrna, Georgia

This Panera Bread is located at the corner of Paces Ferry Road and Spring Hill Parkway just off I-285 exit 18 (Paces Ferry Road - Vinings). It's near the USS Home Depot mothership. I believe it's the closest outside restaurant option for corporate Home Depot associates who don't want to dine inside headquarters. I met a friend, an HD employee, for lunch here on a Friday. It was busy with a long line around 12:15pm. This location is in its own standalone building. It's one of the bigger Panera Bread bakery-cafes I've been to. There's plenty of seating consisting primarily of small tables and booths. For a location that sees as much traffic/demand that it does, the business appears to be adequately staffed and clean too. There's free Wi-Fi. I saw several single customers settled in with their laptops and tablets out. Panera sells soups, salads, sandwiches, pastas, breads, pastries, and drinks such as coffee, tea, and smoothies. I tend to think of Panera as more of a breakfast/lunch place, but they're open for dinner as well. They have over a half dozen soups to choose from (the creamy tomato soup is one of their popular ones) and a multitude of sandwiches (~20) including flatbreads and paninis grilled with breads such as French, ciabatta, fococcia, and three cheese. The food is reasonably priced with most items under $10 each. In addition, expect to spend about $3-5 each for most of the beverages including caffeinated products and smoothies. I went with a "You Pick 2" cup of soup and half sandwich special. You can also pick from a half salad or flatbread sandwich. For my two items, I had the New England clam chowder in a bread bowl (regular bowl is also an option) and a Bacon Turkey Bravo sandwich. The clam chowder hit the spot. The broth was warm and creamy, filled with tasty little morsels of clam along with potato, celery, and onion. If I ever order this again, I'll probably forgo the bread bowl so I can get more soup. The Bacon Turkey Bravo is one of Panera's signature sandwiches and one I've had before at a different location. It's not bad. It contains smoked turkey breast, applewood-smoked bacon, smoked Gouda, lettuce, tomato, and a special sauce on tomato basil bread. The special sauce is mayonnaise-based, very similar to thousand island dressing in taste. Comparatively, it's tangier and has more texture to it. There are finely chopped/minced ingredients in the sauce (perhaps olives?). If you like cookies, their chocolate chip and white chocolate macadamia nut cookies are delicious. Despite the somewhat hectic lunchtime rush, we were in and out of the restaurant, for our sit-down lunch, in under an hour. read more

I've been coming to this Panera Bread location for close to 5 years now and have never really been disappointed by the service or food quality of it. The service has always been friendly and upbeat, always willing to help me decide on what I want to eat. The quality of food is good, as they use fresh ingredients in their sandwiches and their bagels are made fresh daily. Panera is a great place to come for a quick breakfast or lunch. Plus it is also good to get a little work done when you remote in to work from here. read more

This is a great Panera. The staff is always very helpful, and they're always very polite when i place my order or pick up my order. It can be crowded in there, but it doesn't effect their great service. read more

Made a yelp account just to review this panera because of how consistently wrong & unprofessional they are with my orders. Terrible terrible service - pre covid & now. read more

Never going back to this location nothing is ever ready and your time means nothing. Slow and ugh im too annoyed to even waste my time on this location waiting to hear back after I've already called corporate early this week read more

Panera Bread - Only come here shortly after 6am if you want sweets because nothing else is EVER ready!!!!! - Sandwiches Near Me - Smyrna, Georgia

We love Panera Bread but can not recommend the 3625 Spring Hill Pkwy restaurant. We repeatedly are told we can't order our favorite foods because the equipment is down and they don't seem to repair it. And, service is incredibly slow. read more

This place leaves a lot to be desired. Went at 6:00 on a Wednesday night and I was one of just a handful of people there. Despite this, it still took 15+ minutes to get my food. On top of that, they guy preparing food did not wear a hat or hairnet, wi-if was down, they were out of some soups and some breads, and one of their lemonade flavors was out of order. This place also felt very dirty with dirty dishes everywhere, trash on the floor and even a pretty sizable bug crawling around on the ceiling. To top it off, the Bacon Turkey Bravo I ordered somehow had came with chicken on it instead of turkey. Would not have gone had I not had a gift card and will not be back. read more

They do a great job with what you order. Just like the Cali stores I used to visit. Their parking lot sucks though, especially during Covid. I probably won't be back until they have dining room seating. read more

Galen and his crew are absolutely amazing. Came in about 20 mins before close and they were so incredibly kind. Best team ever!

I enjoy coming to this Panera for a quick lunch or dinner, especially on days I do not want to cook. The service here can be a hit or a miss. The wait can be annoying during peak hours but it's not too bad. I have had a couple of occasions where they messed up my to go orders which I did not appreciate since I'm paying $$ for a salad. But overall it's not the worst Panera Bread I've been to. The customer service also has improved. read more

I was not impressed. I went there at 5:30pm to try the new corn chowder and they were out. Dinner time is your busiest time and wouldn't expect a new item to be sold out. Come on Panera, do better! I was looking forward to this dish and was not happy read more

I keep giving them the benefit to fix the issues but it's just unacceptable. Ordered a vegetarian sandwich and there is a chicken on the sandwich. And the lemonade has an ant in it. Every time I have placed an order they have messed it up. This is going on the 6th time. I work around the corner and it's convenient to eat here but I am beyond disappointed. read more

Panera Bread - Unacceptable. Ant in the lemonade - Sandwiches Near Me - Smyrna, Georgia

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If I could give it 0 stars I would. The soup was cold, the sandwich was pitiful and gross. There was one tiny piece of bacon, the tomatoes were white and frozen, the turkey was cold and looked liked it was just dethawed, it was completely cold, and the bread was soggy and thin. It was not busy at all so there's no excuse for any of the food to be cold and poorly put together. I will not be returning. Save your money and get a soup and sandwich at a better deli. read more

Very good. Kinda forgotten about location wise. There salads be banging. I shouldn't be putting salads on a pedestal but props are given when deserved. My thing, I like a late lunch/early dinner from here usually with a garden when I'm trying to be righteous with food consumption. But will do the chicken salad from time to time. A notch above ABC. They aren't really too stingy on the portions but not generous...somewhere in the middle. The staff/customers service is good, very efficient., on HEAVY CAFFEINE and alert. Couldn't really tell you about their breakfast selections but may have to check it out and put yall on through my POV. Location banging - right off death race (I mean 285). Grade: B read more

To be honest I don't know why I even come back to this place. Every table, seat and wall is always covered in just food and who knows what. The food quality is crap compared to the prices. The service also sucks. No one seems to care about their job. I don't get how anyone could ever leave a halfway decent review. read more

Panera Bread - Sandwiches Near Me - Smyrna, Georgia

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They didn't wear their hair in buns and it was all over the place. Food was good though.

I got broccoli cheddar soup delivered today. They had watered the soup down so much it was disgusting. No one would have eaten it. I drove there because I was mad and the woman laughed, LAUGHED, in my face. She then said she just poured more and gave me a new one. Then pointed to my disgusting one and said "you can throw that away". Who are you guys hiring ??? read more

Sometimes, all you need is an asian chicken salad with some whole wheat bread on the side. This Panera is similar to every other in the sense that it's awesome. If you need a simple warm meal, this location in Smyrna is exactly what you need. Only problem? The location is unusual and difficult to get to. read more