So tempted to join the SIP club after this visit! We grabbed two quick drinks and used the bathroom after leaving Ross Park Mall. My wife loves Panera's Passion Papaya Iced Green Tea and I had to try the Blueberry Lavender Lemonade. With only drinks, we ordered at the register and the employee was wonderful. I said that I wanted to try the lemonade... and she actually gave me a small sip to try it. She explained that most people say that it tastes like a Sour Patch Kid, so I would either love it or hate it. Turns out... I loved it! With just drinks, she was able to quickly serve us. Weird note, the lemonade is behind the counter, so one fill and that's it; while the tea is out by the self serve drinks so you can fill up as many times as you want. Not sure if this is based on their caffeine overload drinks, but it was okay this trip as we weren't sipping and sitting. The store and bathrooms were well maintained and clean.. although this Panera seems to have yet to be updated with the latest corporate updates. read more

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I saw the up and down reviews. So far I am two for two with good visits and experience. Food orders accurate Plenty to of seating inside. App seems to work fine when ordering food. read more

Panera Bread - Bacon Turkey Bravo Sandwich - Sandwiches Near Me - Ross Township, Pennsylvania

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Stopped in for a latte before an appointment elsewhere. A very nice young lady took my order and made my cafe latte. Friendly and efficient, and the drink was very good. Well done! read more

The staff assembling the food were annoyed to be making it. And when approached for help seemed annoyed and just stared. My daughters noticed and mentioned how rude the were. We came in an hour before closing but they seemed to be out of a lot of items (including bread) Not a fan of employees uninterested in serving when you work in service. read more

I ordered a sandwich to go from here, paid in full, grabbed the bag, drove all the way home, and found only HALF of a sandwich in the bag. When I called the store to ask whether I should drive back or if they could give me a refund, their phone rang for 2:43 before their system picked back up and told me they couldn't talk. THANK YOU, Panera! read more

Panera Bread - Half of what I ordered - Sandwiches Near Me - Ross Township, Pennsylvania

Most of the time, Panera is fine and I enjoy my meal. Although I rarely find menu items to be anything exceptional. I ordered a bowl of chicken noodle soup with very little chicken. Or noodles. Or carrots even. So basically chicken broth. And the broth was only okay. read more

Panera Bread - Thanks saddest bowl of chicken noodle soup ever. - Sandwiches Near Me - Ross Township, Pennsylvania

The service was quick and our food arrived hot and tasty. The tables and restroom were clean. Unfortunately they seem to be doing what many establishments are now doing which is decreasing the portion sizes and increasing the prices. I like the convenience of being able to walk in, order, eat, and get out without waiting for a table or service, but it's getting to the point where I don't know if it's worth the money. read more

Panera Bread - Sandwiches Near Me - Ross Township, Pennsylvania

Let me preface this by saying that this is my favorite Panera location for no real reason other than I've always gone after a really good TMJ physical therapy session over at the little UPMC branch. I get the same thing every time I go, the Mediterranean Veggie sandwich which is a really great go-to considering my vegetarian and low-dairy dietary preferences. The sandwich quality varies from week to week. Some weeks I get the person who really puts on the red onion. Some weeks I get the cool person who stacks the veg and spreads the hummus in a way that doesn't make it soggy and sloppy. Some weeks I get half a container of feta on the sandwich and an afterthought of hummus. That being said, I've really liked every single sandwich I've gotten. The staff doesn't ever bother you, but they are friendly and aren't over nor understaffed (probably the reason I like this location). I've only encountered a few lunch rushes, otherwise the crowd is a mellow lot. I have issue with the restaurant's cleanliness and need for minor repair. There has been a table that's wobbly for probably 2 months. They sell wobble-stoppers. You can fashion one out of a cup sleeve. I've tried folding napkins to stabilize it but gave up. If anyone from the store is reading this - it's the four top towards the rear of the store. The bathrooms need to be cleaned more often. Because I stay very hydrated, I'm by no means picky when it comes to public bathrooms. But this location's restrooms are often so gross that I feel like putting a warning sign up, "no toilet paper. good luck" or "both stalls are abysmal - don't linger". It doesn't have to be this way! read more

The service made me sad. I'm feeling sad right now. Very sad. Due to the service. The service just made me upset. I'm upsetted by the service. I'm frowning. Why? The service. Don't ask for a cup. Or this will be you. read more

Panera Bread - Diane - Sandwiches Near Me - Ross Township, Pennsylvania

My daughter and I decided to stop in at Panera on the way back home. I had the onion soup in a bred bowl and a teaser salad. This was the first time I have ever gone to a Panera Bread, The soup was really good and the salad as well. I would say Panera is in the fast food category as you order and pay upfront and then you pick up your food yourself. The food was delicious and I would definitely go again. I thought the food was a little pricey considering no waiter or waitresses. I would definitely recommend Panera Bread if you are in the area. read more

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You can never go wrong with Panera! They had a wide selection of lunch options. I got a flat bread and a half a sandwich. We got there around 1 PM but they still had a broad selection of breakfast pastries and breads available. Service was quick and food was delicious! read more

Stopped here for a quick lunch with a friend. Ordered from kiosk and got my meal within ten minutes. Had no real issues with my order, but it wasn't clear that I had to pick up my smoothie in a different location. (To be fair, I never remembered before the pandemic, but it would have been nice if the display had said something.) The kiosk was also out of cups so my friend had to ask at the food counter for one. The employee seemed stressed but was very professional and handed her a cup. Overall, it wasn't the best or cleanest Panera, but the food was decent and it hit the spot. read more

Like any other Panera you go to this place has the freshest of breads and salad greens, the best tasting flavored aqua fresca type drinks (especially the hibiscus flavors), and also higher quality chicken and turkey that is juicy, flavorful, moist, lean and soft. Some of the customer service at this particular Panera, however, is lacking from what it could be. I asked the cashier what she likes to order and without hesitation she suggested the Avocado Turkey BLT so I went with her recommendation. Unlike other Paneras, she never asked what side I would like and just gave me chips without informing me. My experience with Panera is that they always ask if you want an apple or slice of bread instead of chips. Since I am not a big fan of chips it would have been nice to be offered another side. She did however ask if I would like to add a pastry to my meal for 99 cents and she was able to list all of the pastries available by memory and was clearly proud of the pastries Panera had to offer. I got the lemon cookie which was honestly too sweet with all the white chocolate chips they added to it although I did like how soft and lemony it was. She also forgot to give me the cup for the fountain drink I ordered and when I informed the man at the counter about this later on he was annoyed instead of apologetic. I did enjoy the sandwich and hibiscus drink of course but the chips really were too salty and the cookie really was too sweet. I also feel that they could have done more with the sandwich with how expensive it was even though I enjoyed it. There was a lot of bacon but not enough lettuce or tomato. The bacon was also cold, hard and chewy instead of hot, soft, and crispy. Panera needs to learn a lesson or two from Einstein's when it comes to serving bacon in its full glory. The turkey was extra delicious however even though it was served cold (I don't think it would have been a big deal for them to ask me if I want the turkey or bacon meat served hot or cold, right? - they do that at most other fast serve places like Subway). There was a good amount of avocado and it was close enough to being ripe for me but it was still a little on the harder side and so it kept slipping out of the sandwich. If it was sliced into smaller pieces and a tad bit softer it would have helped make a more cohesive sandwich where everything wasn't falling out. The mayo could have also been more evenly spread over the entirety of the bread to add more consistency to each bite. My friend ordered a salad which she loved but when she asked for more dressing the man at the counter was annoyed again. We got there at 7 pm (a normal time to have dinner - right?) and yet they already put our food in "to go" containers when we arrived and it wasn't even that close to 8 yet (this place apparently closes at 8pm instead of 9pm like other Paneras) so I ended up finishing up my little sandwich in the car. My experience with Panera prior to this is that they have always been upbeat, friendly and welcoming so this experience really felt like the exception to the rule. I suggest going to another Panera close by if you can. read more

Panera Bread - My friends salad 3 - Sandwiches Near Me - Ross Township, Pennsylvania

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this is the turkey BACON bravo sandwich.. they ripped one strip of bacon in half for a whole half of the sandwich. every time I order this sandwich it is always little to no bacon. read more

Panera Bread - Bacon Turkey Bravo Sandwich - Sandwiches Near Me - Ross Township, Pennsylvania

Used to be my favorite quick and good value restaurants. It has fallen by the wayside. Employees were conversing too much so orders were lacking. My companion ordered a salad with chicken and the chicken was missing. I ordered a salad with nuts and the nuts were nowhere to be found. When our orders were corrected, the food was very tasty. I have had good experiences in the past so I will return! read more

Out and about in North Hills and wanted some coffee so we stopped at Panera. It was in the middle of the afternoon on Saturday and it was Somewhat busy. I saw a few people waiting for sandwiches and I just wanted a coffee and luckily someone came over and waited on me which was great. I paid for my coffee and went over to the area where the coffee was and everything but the hazelnut flavor was empty??? I was just very surprised that it was empty and there was only a small area for the coffee for this Panera restaurant?? I'm NOT a fan of hazelnut but I had no choice. I was just disappointed because especially that it was a cooler day there should've been coffee available. I did manage to tell the staff but they were busy with the sandwich orders. this was such a surprise.. lack of coffee at "Panera"?? read more

If you are going to Panera in NH, this is the one. Fast friendly service. The only downside is Panera prices are out of line for what the serve. Food is consistent, nothing special, coffee counter generally well maintained. read more

Panera Bread on McKnight road is one of the worst places to deal with due to customer service issues and Nasty Managers! !. They cannot keep anyone as a manager who gives a s***t, trying to apply for a jab their; not worth the aggravation! 2. When their Computer is not taking ATM or credit cards they will not tell you, they will just hint it may...... be a problem, not it will charge you the wrong amount then you will have to go through hell or high water to get the money back! 3. When you do complain about the money being taken the same guy. Mike and his buddy who will not give you his name will give you the customer service number for IT sow face that you can not write it down and then hang up on you! Panera Bread McKnight Road is a good bunch for a class on how to have the worst customer service skills! read more

My daughter and I enjoyed great soup and sandwiches and awesome customer service! Thanks

I've always liked Panera and today, deviated from my normal pick 2 ( turkey bacon bravo sandwich & creamy chicken rice soup) and thought I'd try the chicken sandwich. Very disappointed with my choice. Worst chicken sandwich I've had to date. The bun was stale and the whole sandwich was just dry, boring and flavorless, so I won't be ordering it again. Then to top it off, they gave me Mac & cheese instead of the soup I ordered. It was a to-go order, so I didn't see that they messed up my order until I got home. They need to step up their game. read more

Poorest service ever! Hire more people or fix the timing of your ordering system. Never again, this happens all the time. We're done.

Fast, friendly service! Food was hot and delicious as always!!! Very much appreciated after a long day at work

Always pretty good when we always get the bread bowl with soup. Still sorta expensive for what you get. They have good pastries and cookies. Their speciality drinks aren't bad either. read more

The employees are very nice. The food is always good. I like this Panerai a lot. There are two on McKnight road & i always prefer this one. Restaurant is clean as well read more

I come here often for a space for work/studying. There is always an available seat- evening during peak hours. Employees are always friendly and tables are usually clean (not always). I always order a hot drink while here- can't always guarantee it'll be piping hot. For those who are gluten free, they have a gluten free menu online that is very helpful. Some of the salads that are not gluten free are only so because of croutons- ask for without and you're good to go. read more

If I could give this place a zero I would. I've been to other Panera's but this one on McKnight is the absolute worst. Rude employees, especially Don. I guess she was having a bad day?? But she sure was obviously not wanting to help customers!! But she sure was having fun and laughing hanging out with her coworkers. She obviously just doesn't want to work. Pure laziness. The food took FOREVER and the place was not busy at all (now I know why!) the salad I got was supposed to have chicken in it. There were about 3 tiny little chunks. Don probably ate the rest. Kidding but seriously, this place needs new management and people who actually WANT to work. read more

I love Panera, and typically I've had consistent experiences with all locations. However, this store missed the mark. Every kind of coffee other than the dark roast was out, and no one had refilled any of them for the entire time that I was there (almost an hour). For a cafe, coffee is pretty essential. They didn't have soup of any kind, which I understood because it was still the morning; however, the mac and cheese was cold. The Sierra Turkey sandwich used to be my favorite, and now that it's been discontinued, any other sandwich that I get instead is never as satisfying. I had the Bacon Turkey Bravo this time, and it was dry and didn't fill me up. The good part was that the server was really friendly. read more

Very good food for anyone pretty common in cities and good service all around also very good is there croissants Mac and cheese and grilled cheese. read more

I stopped by a little before 6pm on Sunday. I almost thought they were closed since most of the lights were off. The sign read 9pm though. People were sitting at various tables although it was cavelike. It took a while to order food. The 3 employees all frowned and avoided eye contact. I wasn't able to get a cold beverage as a sign read that the dispensers were all being cleaned. My salad was very good but I am not if it was worth the creepy vibe. read more

It's random. Depends on how busy they are. A little expensive compared to Jason's Deli. Love their autumn squash soup

I've given this place a few tries now in hopes that the first couple bad experiences were just a fluke only to be disappointed some more. This Panera is FILTHY. Although this is the most convenient location for me, in the future I will drive down the road to the McCandless Panera to avoid this place. The bathrooms here are atrocious. Trash all over, flies everywhere, and broken soap and paper towel dispensers. But what's even worse is how disgusting the food prep area is. There is literally all types of food mixed up everywhere on the food prep counter and in the bins. Nothing is covered and there's all kinds of cross contamination going on. I have never seen such a disgusting food prep area in a Panera ever. And to top it all off, the employees are extremely rude and have no product knowledge. It is very apparent that the employees were never properly trained on how to ring an order into the register. On one of my visits, I ordered the Frontega Chicken Panini, and the cashier asked "What is that?" It is baffling that no one working here even knows what products this place sells. Another issue I had twice was that the employees kept charging me for chicken and adding it to my salad when I clearly ordered a salad that did not come with chicken. Then, they would get very upset when I explained that I did not ask for chicken and did not want it. They told me I could just keep it, but I asked them to please remake it the way I ordered it, as I did not want chicken. On my last visit, the employee got an attitude and remade the salad the size of a half salad after I paid for a whole. The lettuce was all wilted and brown, and I threw it out. I would watch out for unnecessary add-ons and upcharges if you ever come here because this place will try to do this and has proven it on several occasions. I absolutely 100% do NOT recommend this Panera! Do yourself a favor and drive down the road to McCandless or Wexford to a better location if you're craving Panera. read more

So disappointing. I went on a Friday at about 8 pm when I assumed they'd still have plenty of food on hand. Not sure if they were just ready to leave or if this Panera is always this bad. Last time I went to my local Panera (Wilkins township) I had a broth bowl. Overpriced but it was delicious. I ordered a chicken tortilla broth bowl to go from the McKnight Panera and wow. Got home and the bowl was covered in a layer of mush. They put the tortilla chips on top of the soup. Put them on the side for to-go orders! Regardless, the bowl was only half filled. Once I scraped out the tortilla mush it was mostly onions underneath with some corn sprinkled in and a couple pieces of chicken. Tasted like spicy onion broth. I had to add my own chicken broth to make it tolerable. Never again to this Panera or for the $10 broth b.s. read more

Panera Bread - Where's the broth??? $10 of tortilla chips and onion - Sandwiches Near Me - Ross Township, Pennsylvania

I tend to frequent Panera after a solo trip to the mall as I did this past Saturday. I arrived around 2pm, and although it was past the lunch hour it was very crowded. I walked right up to the register though because several parties in front of me were not ready yet. I always get a "You pick 2" and I always get a cup of the chicken noodle soup and, lately, the turkey cranberry flatbread. The soup is always great, while the flavors are present in the flatbread but since they microwave it, it tastes more like one of those lean cuisine panini sandwiches than something made fresh. I like how Panera readily advertises the calorie content of all their foods. I believe this is what always prompts me to get the flatbread even though I want the Sierra Turkey sandwich. Also, I LOVE their hazelnut coffee in the morning. Their breakfast sandwiches are ok but not as good in my opinion as Brueggers or Einsteins bagels, both of which are closer to me in the AM than Panera. read more

Panera Bread - Chicken noodle soup and turkey cranberry flatbread - Sandwiches Near Me - Ross Township, Pennsylvania

Stopped in here last week for a soufflé and some bagels for work. Service was good and friendly, albeit slow. Nothing was forgotten, and it was the standard I expect from Panera bread. Also, yes. The soufflé was spectacular. read more

This place sucks. First of all they were so slow and mean. The bacon was forgot on my food and when i got it was cold and frozen. THEY GAVE ME MY CHIPS EXPORDED thank you have a wonderful day because i didnt. read more

Who doesn't love a good bagle and cream cheese? Panera's bagels are borderline gourmet! I had a sesame bagel with honey walnut cream cheese this morning and it was dee-lish! I had an early networking meeting here, and we were able to reserve the meeting room for free (plus), AND they have free WiFi (plus plus)! It's in a great somewhat central Pittsburgh location off of McKnight Road - and it was perfect space for our meeting. I'll be seeing you every two weeks! read more

I ordered a you-pick-two and was really grossed out by how old the salad was. Not only that, but my soup bowl was only half full, the silverware was dirty, and the service was unfriendly :( read more

So my son and I walk in and check out the menu for a moment. Decide on our options and wait in a two-person line to order. We get up to the counter and order a broccoli cheddar soup bread bowl, a kids turkey and cheese meal with yogurt, a drink for him, a .99 cent add on pastry and a caramel frappe type drunk. Our total came to 17 something. The lady at the counter goes to make the drink I ordered and is done with it and says that she made the wrong one....how? I don't know she took my order 30 seconds ago and they have two flavors...I was dumbfounded. While she makes the other one we go and get my son his drink. I turn back and there's a girl walking around saying there's no bread bowls. Just great, I thought. That's the whole reason why we came here in the first place. So they call my name and I go to get our food thinking maybe they had just one. Nope, no such luck. The girl behind the counter for some reason has an attitude and says we don't have bread bowls here's more bread and puts a small end piece on my tray adding the words "it's about the same price anyway"......What?!!?! Did that really just happen?! Things already started off on a bad note for my visit then this happens? I said to her that I came here for the bread bowl and her reaction was basically 'oh well'. I take the trays and we find a table. When I see my sons meal I really couldn't believe I has just paid for that. Basically one piece of turkey and one slice of cheese on two pieces of bread and a GoGurt looking yogurt. I could have gone down the road and bought everything at Bottom Dollar to make ten+ sandwiches and six GoGurts. I really could not comprehend the value of what I was getting for the price I paid. Not to mention the rudeness of the employee. Besides the fact that it was six pm (which to most families is dinner time) and they ran out of bread bowls? I don't know much about how they are made but being as its a corporate place my best bet be on that they come frozen and that they sit out to proof and then hit the oven for a period of time. Knowing that you were running low going into dinner wouldn't you make more prior? Or maybe since 3/4 times I've been there they have been out, knowing that is popular wouldn't someone make more in the morning? Get it together Panera. Probably will never return to this location for lack of even remotely friendly staff. read more

Usually have a great experience here. I get the same thing everytime: spicy Thai with chicken salad. Tonight I had GREY/PURPLE chicken strips, but just picked them out because I was too hungry after work. I brought it up to the counter on my way out, not wanting a refund or a new salad, just to warn the staff in case there was a bad batch or something. The cashier agreed with me in disgust and brought it over to a manager. The manager then proceed to tell me it was the fat of the chicken. I said "uhhh I've never had purple chicken." He stick it in his mouth & said "it's probably the reaction between the sauce & the chicken. It's fine." in a rude tone... lol not coming back for awhile read more

This place is very large, has lots of seating. deserves many more employees and customers. However it seems the lack of both employees and customers has caused a slight drift in food quality. Granted it's still good, just not as good as one might want it to be. And I can't say enough about the two or three employees there, they were kind, fast and did well with what they have. But bad lettuce is bad lettuce and that doesn't get good ratings. read more