Stopped in to meet with someone and ordered a medium drink because I love their Hibiscus tea. It's zero sugar and has a nice flavor. It's my go to drink every time I come. It's refreshing and bright tasting. The service was good. They were helpful, patient, and even let me know my $2 off any soup was expiring today. I opted not to use it. The ambiance here is casual and almost gives a coffee shop vibe. There's a lot of seating and they accommodate a fairly large party. Definitely try them out read more

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Finally a free meal using Panera Points Rewards!!!!! Purchases converted to points : EARN 10 POINTS for EVERY $1 SPENT !!!!!!!!!! Excellent service of friendly staff!! Redeemed my 2000 points for a FREE PICK 2: A cup of Hot potato soup And Chicken Roma Asiago Bagel Stack sandwich Potato soup was creamy and flavorful topped bacon bits !! Chicken Sandwich served with warm Bagel and delicious sliced chicken meat , mozzarella cheeses, arugula , sliced tomatoes and sauce!!! read more

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I was in this area on business and decided to stop here for lunch, this is the second Panera Bread restaurant I have been in in my life, my experience here I was not disappointed, parking no problem, there in a patio in the front, this establishment is clean outside as well as inside. The staff was very nice and friendly, we ordered the mix & match special, which you can get a half of a sandwich with soup or salad, the bistro french onion soup was good, fuja apple chip chicken salad was absolutely delicious, turkey sandwich, dragon fruit sunset energy refreasher was so so, and a chocolate chip kitchen sink cookie that was to die for. I would for sure come back to this one when in the area. read more

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Had an awful experience in the drive through, told the employee I wanted to take a second to look at the menu and in response sounded like they were bothered about it and after ordering and going to the window, I was met with more attitude, and I wasn't even acknowledge when paying, and after receiving the food it was practically thrown into my lap with the vibe of get out of here I will not be coming back, although the food is good. read more

Popped by here with a serious hangover, I forgot this place existed, they kinda just died out after those heart attack drinks. Anyway I got this bagel with egg, bacon, and sausage. Looks like straight up slop as you can see. Anyway I take a bite and it's your average sausage, egg, bacon bagel. Nothing stands out, generic ingredient and nothing I would rave or come back for. All these fast food breakfasts are usually around the same. Bagel: 6.9 read more

Panera Bread - Farmhouse Duo Asiago Bagel Stack - Soup Near Me - Rialto, California

Horrible! They serve old stale food here!! Even after bringing it up to the worker.. STILL SERVED OLD STALE FOOD

I waited 20 minutes in the drive-through line and there were only two cars then I waited an additional 10 minutes at the window just for one order read more

‼ FIRST OF ALL ...FIRST TIME VISITING ‼...... I JUST ordered a cinnamon roll ... I waited like 15mins to get to the window, leaving excited to share it with my son. To open it and FOR IT TO BE HARD AS A ROCK ‼ was super bummed about it. Hope PANERA CAN MAKE IT UP TO US. read more

Really bad. Unfortunately, we found this little surprise when we were almost finished eating, only for my toddler to eat it in parts. read more

Panera Bread - we found a worm in our sandwich. - Soup Near Me - Rialto, California

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Ordered new Ciabatta Cheeses steak and chicken wild rice soup. Was disappointed on my first bite of my sandwich (was told by staff it's a very good sandwich) Didn't impress me but after taking more bites and got into the mix of the meat, provolone, garlic aioli, papa dew peppers and caramelized onions all together, I liked it a lot (took it to another level.) Just wish ingredients were spread out more evenly all together to get the wholesome taste right away (my first bite did not have everything). My soup was good and have no complain. Staff's warm, friendly reception creates a relaxed and comforting at home feeling. Was an enjoyable meal. read more

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I'm not one to complain, but this has been an ongoing issue. Today, my mother and I ordered two coffees, and the lids were not secured properly. One spilled and burned her hand--she received only a quick "sorry about that," and her hand is still red. In the past, we've consistently experienced loose lids, very long wait times (up to 15 minutes even when we were the only customers), and incorrect orders--such as being given creamer and Splenda on the side after specifically requesting them in the coffee. As a loyal customer, this has been disappointing, and unfortunately, I would not recommend this location. read more

Good Panera location, although small from the inside, but very clean and organized, coffee filled for all of them, not lukewarm but hot, Monin syrup ready for use, almost mistaken for a popul store when the sign said Panera drive thru, but they do have everything else including outdoor seating areas. Parking is a bit tricky since it was surrounded by the drive thru loop, you might park by the front door, but you have to pull out the same way of the drive thru entrance, no other exit, otherwise you will be hitting traffic coming from the drive thru line read more

I love Panera, but this is my first time here it's nice and it's a good place to study read more

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So bummed to update my review to 1 star. Would do 0 if I could. My recent visit was absolutely the complete opposite. The food took forever & then it was cold. The staff was rude and were more concerned about gossiping than helping the guests. Overheard that they changed Management which is evident because the last one Desiree made my experience excellent and now it seems like a sinking ship. Won't be returning. I'd recommend going to at least the Fontana location. This one ain't it anymore. read more

Panera Bread - Southwest Salad - Soup Near Me - Rialto, California

I ordered drive through and when I got home, I opened my sandwich and it had a disgusting hair in it. I tried calling the restaurant several times and they never answered. I will never go back to this or any other Panera! read more

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I love Panera but for some reason they always have the worst employees with awful attitudes. I don't even wanna eat my food after the service I received. I asked for sauce and this girl with glasses automatically said they don't have it without checking cause she didn't want to walk back. Lazy and rude! read more

Come here to study often because I love the vibes. So cozy and lots of seating and outlets. The staff? 10/10. Always super friendly & attentive to the lobby. Now the food...... Panera has never heard of seasoning. I get it's just soup, sandwiches, and salad, but it's incredibly bland and overpriced. Not the employees fault but yall at corporate need to do better. read more

Cesar salad I thought. I was asked by the order taker the whole salad or just the half? WTH? WHAT EXACTLY DOES THIS LOOK LIKE TO YOU GUYS? I GOT A SIDE OF HARD BREAD. NOT WARM WITH NO BUTTER. I should have gone to Farmer Boys and gotten a real salad. $13.29 for this? Ridiculous. read more

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For anyone that goes to this location, make sure they get your order correct!!!!! They always seem to forget something, which is ironic because they have a "#1 ACCURATE CAFE" trophy displayed in the front by the cashier. I have not experience this so called "accuracy." It's a shame because I love Panera and it's location is good. On the last two orders alone they messed up. On one order, I specifically substituted the poppyseed dressing for apple vinaigrette on a salad, and yet they put poppyseed dressing on the salad. That salad was for someone who has dietary restrictions and CAN NOT have poppyseeds. The last order I had was a drive-tru pick-up order and they FORGOT a bagel and they also FORGOT to put dressing for my salad. read more

Slowest drive thru ever. Typically takes like 15-30 min in the drive thru. They take forever to take orders and give them out. It doesn't matter the time of the day. Oh and the drive thru isn't even busy. They take that long with 2 cars read more

This Panera is excellent, the chipotle avocado melt is the best, we even ran into wonderful friends and got to spend time with them. Great experience! read more

Decided to give this place another try..this time I ordered an Asian salad and turkey sandwich. They gave me the wrong salad and I couldn't even check bc they had a sticker over the bag. Now I know not to trust them and check my items before leaving. Also I had to wait for the staff to stop having conversations before someone could help me. I literally stood there staring at them until they stopped talking read more

I still never understand the hype of this place. Over priced sandwiches. Underwhelming price points makes this a huge turn off for me. Their chicken salad sandwich is delicious but pairing it with chips at $14.79 seems steep. If you're looking for for something simple and pricey, this is your spot! Not mine. read more

Love my healthy Panera food. It's amazing and what can I say about the service. It's friendly and prompt. Very clean and professional. The place is impeccable. That's why I love my Panera. I had a little problem on my order and the manager Christina was very friendly and helpful. My order was in a matter of minutes. Thank you. To all the employees. read more

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Brandon! Thanks a million. On this Rainy day seems like every one was ordering soups they were completely out of baguettes. My daughter will absolutely not eat her soup without the bread to dip, he went back in the kitchen looking everywhere for a piece. He found 2! Location is always clean and people are always friendly. Will continue to be a loyal customer. read more

Ordered through the app an order for lunch, that was pretty easy. Picked up my food and after tasting it, I felt something off. I opened the bread, low and behold there was a big bug on the bread. Not even wedged between ingredients, just plain laying on the bread. I dont understand how the food preparers could have missed it. I called to speak to a manager but noone was answering. After work I decided to drive back and take them the sandwich. Manager said, sorry I can give you another meal or your money back. I opted for my money back. She didn't really sound apologetic, this was a big deal. Such a shame because I go often to this location since it is right by work and my work uses them for catering. With so many options around this area, I will skip it from now on. read more

Panera Bread - Bug inside sandwich - Soup Near Me - Rialto, California

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In general I enjoy stopping by Panera every so often, but not this particular spot. It was dirty and the cashier didn't advise us of our different selections for our combo sandwiches and don't even believe we got a drink with it because I ordered a coffee (which I paid for)and some water. read more

Different style of food, good selection of soups and nice place to have good bread, I wish manager can keep eyes on the dining area and tables to be clean constantly. read more

" Emily Viera Was So Nice & A Great Teacher " I went to Panera Bread located in the Rialto, CA area in the Renaissance Marketplace shopping center. I went very early in the morning so I could get some breakfast. When I entered the Panera Bread store I met Emily Viera a Panera employee who was working at the front counter. Emily was so nice and had a "Bubbly" personality, as she answered all of my questions about Panera's products. Emily was also training a new Panera Bread employee and did a great job walking around with her and helping, introducing, and training the new employee about everything that came up while she was working. After being a teacher myself for 35 years, I appreciated Emily's teaching job for the new employee. For my breakfast, I ordered a Brioche, Bacon, Egg, and cheese sandwich. For dessert, I also ordered a couple of Oatmeal Raisin Cookies, which were very good. Panera Bread was a nice place to visit, check it out ! read more

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Just got back home from getting an order to go. I ordered 2 of the "you pick 2" with Mac and cheese/frontera chicken sandwich and the other with street corn chowder/ tuna salad sandwich. When I opened the bag at home I noticed there was no tuna sandwich but instead 2 of the chicken frontega sandwiches. I called to try and talk to a manager and the 1st time I called it just rang. I called back again and someone picked up the phone but wouldn't talk. I kept saying hello and trying to get an answer when I hear female workers saying "oh whose phone is this? Oh it's the work phone?" And then hangs the phone up on me without even talking. I called back a 3rd time and again no response. This is abhorrent service for the price they are charging. read more

How do you run out of bagels (all) on a Wednesday morning at 10am. Well, this location certainly did.

I had put an online order to pick up. Never really have had an issue or confusion before. Although yesterday they put chicken in my poppyseed strawberry salad when I specifically ordered the one without. Sucks that I didn't get to enjoy my salad. read more

Panera Bread - Half strawberry poppyseed salad - Soup Near Me - Rialto, California

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I ordered the chicken salad sandwich. After I ordered it I asked for the soup for 1 dollar as advertised. The lady Hank knowledge of the soup special and went on to explain they didn't have the right kind of bread for the sandwich. She said they could make it on another kind of bread ie a brioche or another type of bread. I declined and decided I would go somewhere else for dinner. read more

Love the food its delicious generous portion friendly Prices reasonable , great place for salads read more

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Delish all the time try the new pepperoni sandwich and Mac and cheese all day! Aaaaaaaaa read more

What can I tell Panera lovers out there? Plenty! This location has very bad customer service and product training.... So last Thursday we ordered bread bowls... two of them and got bowls with bread... Friday gave this Panera location another chance again same thing Bowls with bread.. So Monday a third time! Finally got bread bowls but they didn't put my large Mac n Cheese! Ok first time shame on you, second time shame on me! A third!! That's never going back to you ever... For the price of the Mac n Cheese I happily give a one star! Diners beware stop and take out your Rapid Pick Up order because I guarantee you it will be wrong if you do not take each item out and double check...do not give that Panera worker whose rolling their eyes at you a second thought that ur double checking because if you don't you would have been cheated on a $9.69 large Mac n Cheese which you will have to come down to them to get a refund! I should have read the reviews for this location 1.5 stars is too good for this Rialto Panera... That's a 0.5 star too many. Customer service, was a dying art before COVID as it was now its just down right non-existent. Do not waste your money here. read more

Panera Bread - Failed order No MacnCheese that was for my Son.. - Soup Near Me - Rialto, California

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You call can see the 1.5 rating this Panera has. Believe it and go somewhere else. They don't even deserve that and likely their 5 star ratings were put in by their employees. NEVER NEVER NEVER NEVER do any sort of catering order from them. They will screw it up and then try to blame you. We just had a large catering order for our school. We put everything in well ahead of time and it never arrived. When we called, we got one excuse after another and then they finally tried to say that we "cancelled the order" the night before. But they could not produce anything that proved that. If they had just said that they were sorry and then worked quickly to fill and deliver the order it might still have been okay. But they decided that it was far more important to CYA the entire time and then finally tried to lie about it. If you want to ruin your event and have everyone at your business/school/organization mad at you then by all means go with this Panera. That is what they excel at as they are terrible at everything else. read more

My to go to papaya iced green tea drink taste so good and good refreshment also love coming here to there deserts and pizza with salad love there fast service and good customer service and clean environment read more

Panera Bread - My to go to papaya iced green tea drink taste so good and good refreshment - Soup Near Me - Rialto, California

It seems like the customer service here has been slacking. I ordered my drive-through pick up on Monday evening 4/8 for 6am on 4/9. Upon arrival, the girl at drive through seemed bothered since I was picking up my order through the window. I was I was disregarded as she continued talking to another bigger worker. After waiting for 5 minutes at the window a young man came out from and handed me my order that was sitting on the counter next to the window the WHOLE TIME.! Call me Karen or whatever, however placing an order ahead of time is because I respect the time of restaurant establishments, so I would assume they would appreciate people who have large specific orders who order ahead of time. Another thing that upset me was the fact that I specifically ordered bagels sliced AND TOASTED. Please reference the photo indicating that bagels were indeed NOT TOASTED. These bagels were for linemen who risk their lives going to work everyday so this was honestly very disappointing, especially since it's not the first time. read more

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First time at this location and we had no complaints. Walking in the place was clean and the girl at the counter was very sweet and friendly. Our food came quickly and was delicious. My soup was hot and so good, one of my favorites, and the salad was fresh and crisp. The hubby's turkey sandwich looked so good! I wanted to take a bite, but me and bread are no longer friends so I just had to imagine how good his sandwich tasted. He said it was good, the turkey was moist, bacon was crisp and just as I thought, the bread was the best part. My hubby's only complaint was his chocolate chip cookie didn't taste like cookies from other Panera locations. He said it was good but missing something. In all a great first experience at this newer location. read more

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