The order was quick, the staff nice, and the food was excellent. I wish there was one closer to us but will consider driving 90 minutes to return again. The seating area felt relaxing. read more

I loveeeee Panera. I'm still on the road so I'll have to update this more later but it was delicious as always! read more

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A very good Panera Bread! I appreciate having an ordering kiosk, because the only downside of this Panera Bread was the lady at the counter. Quite unpleasant. Other than that, the food was very good and prepared promptly, with care. read more

I realize my reviews are pretty much the same from location to location but Panera is pretty much the same from location to location. My individual reviews from restaurant to restaurant will only differ slightly. Like all chain restaurants there is a specific model they follow. I like the one that Panera uses. There restaurants are always bright, cheerful and very clean. Condiment stations are always checked and cleaned and tables are constantly being maintained. This was one of the larger locations I have been in. Plenty of tables and chairs here. They even had a fair amount of counter space. Obviously perfect for those coming in to have some coffee and do some computer work. My wife and I came in after dinner out for a little dessert and coffee (I am a coffee club member). The team here was extremely friendly and you could also see this through their own interactions. It was just a muffin, cookie and a cup of coffee. All were good and fresh. Panera certainly has made me a lifetime customer and I always look forward to a visit. read more

Panera Bread - Welcome to Panera - Sandwiches Near Me - Plattsburgh, New York

I had a very long and stressful day. I wanted a quick bowl of soup. I stopped here and used the drive thru to order. Long lines to order, understandably they make your food fresh and to order! Have patience!!! I ordered a bowl of creamy chicken and wild rice soup and a large unsweetened iced tea. I was shocked at the price, it was almost $14., I thought it was a mistake. It wasn't soup was over $8 and change the tea almost $4... it was delicious, came with a piece of baguette, asked for butter and salt and pepper. No lemon of any kind for the tea. I'm not sure I'll pay that price for this again. read more

Great place for chicken soup if you or friends coming down with a cold, great gift to pickup and dropoff.

$15 for a salad ? Ridiculous! And they're not made fresh while you wait! They stay who knows how long in a fridge right above freezing temperature. What happened to their portions? They used to be large portions, now it's enough to feed a 10 y/o. You want chicken with your salad? make sure you get your chicken before you leave.! read more

For A Brand New Fast Casual Restaurant it feels very sterile , You can order using a kiosk or a Human , I chose the Human - Ben a well trained Gentleman pleasing and helpful. As you open the entry door a chime goes off to alert the others there is a customer- Annoying! Menu is a shortened version of what they used to have . Gone is the Cozy Feeling . No need to return. Better choices close by read more

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Predictable Panera. Stopped in on my way home from Montreal earlier today for a quick bite to eat after being stuck at the border in a long line of cars. I had the bbq chicken flatbread (minus cheese plus arugula) and it was good. My companion had the half salad and half Mac and cheese. Again: good. We used the kiosk to order everything and it was delivered to our table quickly. The kids that work there are very nice-I noticed one young man that went out of his way to help a difficult customer. The only thing that bothers me about most Panera locations - including this one - is that they just can't keep up with the mess that the patrons leave behind. The floors were dirty...needed to be swept...and there were several un-bussed tables. Still, an acceptable option for a quick meal on the road. read more

Panera Bread - BBQ chicken flatbread (no cheese...add arugula); 1/2 salad 1/2 Mac and cheese - Sandwiches Near Me - Plattsburgh, New York

For an outsider who isn't familiar with this chain of restaurants, I view Panera Bread sort of like a cozier Starbucks with more food options. The feel of the restaurant is very relaxed and it's a cross between cafe/bakery/sit-down-eatery. I signed up for their app a while ago and you can get free pastries on your birthday or perhaps after accumulating certain purchases. We tried their pastries, cookies, iced beverages and mac and cheese and truly everything was delicious. The flavors and freshness are there, the service is super friendly and reasonable but the prices are just too high for what it is. For example, a small portion of the "Baja mac and cheese" is $5.69, this is their classic mac and cheese base with chopped up avocado, tomatoes and cilantro sprinkled on. The cup is so small, after 4 or 5 spoonfuls, you are done. Obviously if you are looking for more filling faster food options, you can get a lot more elsewhere. Consider this a treat for seldom occasions. read more

Staff was semi rude about my granddaughter ordering a large kids mac and cheese, also assumed we both wanted bread for side. Being gluten free, I said, no I can't t have bread I will have chips. The buzzer just went if when it was finally our turn, instead of lighting up, and when we received our food, both orders had bread. I took mine back to the windo, and corrected to chips, then spooned through the chicken masala soup (first time having it) and there is absolutely no chicken in it. it's more like spicy lentil soup. Not likely to eat here agaim, super disappointed in food and customer service. read more

Daddie and Dirk were hungry after a day of straight bee ess. So therefore they stopped at Panera. Daddie got an avocado blt and Dirk got an everything bagel with cream cheese. Daddies avocado blt was "bussin" while Dirks everything bagel with cream cheese was honestly a little stale and hard to bite. Even with Dirks big ass shark teeth, Dirk still struggled to eat the everything bagel with cream cheese. The cream cheese was exceptional though. This Panera is Daddie and Dirk approved but DONT FUCKING GET THE BAGEL read more

Scratch my last review. I need to drop the star count. I went in this afternoon and uploaded the photos of my, not one but 2, grilled cheeses that they allowed me to leave with. I received a cookie for the trouble, instead of getting a sandwich worth $5.99. read more

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Very overpriced, food was mediocre, very small portions, Definitely would not recommend! Go across the street to Perkins or Chick-fil-A!!!

Every time the food was only kinda ok. The people working there seamed like they didn't wanna be there. Place was clean but that doesn't make up for crap food. They are close a lot when they should be open cause they can't seem to kee good employees read more

This Panera is permanently closed. We drove 35 minutes to this location, only to discover Yelp (and Panera website) are outdated. A call to the restaurant revealed the true status- Permanently closed. read more

ate here 2 days in row while on an over nite because i had a gift card to utilize,,, the cuban sandwich was blah and the mac and cheese was not creamy gooey with cheese, the choc dipped coconut macaroons were excellent day 2, the chicken wild rice soup was great, the tuna salad 1/2 sandwich was ok, nothing spectacular. took a bag of 12 mini choc chip cookies for the drive home,, awful, no taste of choc or creamy butter, reminded my of the horrible pillsbury slice and bake tubes from the grocery..got another 4 pack of coconut macaroons again.. delicious.. service was nice but food nothing to make me go back except for the coconut macaroons. pass on this place read more

Passed by this location for lunch while on a long road trip. Even though we hadn't been to a Panera for years due to a nut allergy in the family, this time we decided we would stop to see if the restaurant was a feasible lunch choice. The cashier called the manager over as soon as we mentioned the nut allergy, and the manager was very good about informing us about the safe foods we could offer our son. They made a note on the order, and we ended up trying a couple of soups and the macaroni and cheese. The kids enjoyed their meals a lot, even though I found them a little salty. However, we felt reassured that the manager heard our concerns and responded to them in an adequate and competent manner. Thanks to this, we feel like we can add Panera into our repertoire of restaurants again. read more

I left without ordering and here's why: I had to use the bathroom before ordering. I went to the first stall and there was no toilet paper and it looked like someone either spilled or threw up something all over the seat. I moved on to the only other stall which was marked handicapped/baby changing station. Once again no toilet paper. Toilet clogged with floaties and poop on the seat. Baby changing station empty of sanitary sheets and it looked like someone wiped a butt with the hard cardboard remains of the toilet paper roll and just left it on the floor. Plenty of staff just hanging out since the place was empty at 8pm on a Tuesday night. Didn't want to risk eating anything based on the deplorable bathroom so I left without ordering food. read more

The food was great and so was the service,the employees were very kind

Stopped for lunch last week. Had the soup and half sandwich special. Very well done. Was a bit concerned walking in as the line was about 12 deep. They were able to get folks through and to tables to wait for staff to bring out the food pretty efficiently. read more

This review applies to both the individual location and the chain as a whole. The individual location: Way more employees than customers when I was there mid-day on a Thursday. The place was pretty clean, the girl who took my order was nice, and that's where it ends. I was told to go put my buzzer on the table and my meal would be brought to me. Great, but when it shows up, it has onions (I asked for none), tomatoes (I asked for none), and no lettuce. Hmm... I tell the girl, who just looks at me for a minute before bringing it back to the counter where she calls out, "WE'VE GOT A PROBLEM!" The sandwich-maker behind the counter gets the details, but doesn't believe that I really didn't ask for both onions and tomatoes, so he calls the girl who took my order over to the counter and quizzes her on what I ordered. Meanwhile, I can hear (and see) this whole encounter. Rude! Of course, the girl corroborates my story, and the team gets to fixing my sandwich. By this time, I have walked over to the counter to tell them to just pull the crap off and put lettuce on it. The food server basically cuts me off saying, "We're remaking it!" Soooo I head back to my seat. I get my sandwich, it's fine, I eat it, I leave. Byeeeeee. The chain as a whole: The sandwich itself has gotten a boatload more expensive.. $9 for a sandwich and a water? I can do better quality-wise, size-wise, and price-wise at Au Bon Pain. Tsk Tsk. Meanwhile, the smoked turkey on my sandwich has a gel-like coating, like a low-budget prepackaged deli meat. Yuck. It's thick-cut, not deli cut, and is slapped on my sandwich two pieces together folded in half. As in, not even separated from each other. It's a nitpicky thing, but it's just a measure of quality. And Panera ain't got it no mo. I'll eat Panera if it's catered to me, but I will literally go to Quiznos, Subway, Au Bon Pain, or a local sub shop before I will step foot in another Panera for a meal. read more

It is what it is! I chose the oven roasted turkey avocado BLT 1/2 sandwich and creamy chicken rice soup. The sandwich was made perfect. The bread was fresh and the avocado slices were vibrant green, turkey was tasty and the bacon crisp. The soup on the other hand needed some attention. It was thick and not as hot as it could of been. I had purchased 2 coffees there was barely enough in all 3 dispensers to fill both medium cups it was not fresh at all. The cinnamon rolls definitely helped cut the harshness of the coffees. It is definitely a chain restaurant so leave your expectations at that level to avoid disappointment. As for fresher food "fast" it is my go to when I'm in a hurry. read more

Panera Bread - Roast Turkey Avocado BLT Creamy Chicken Rice - Sandwiches Near Me - Plattsburgh, New York

We stopped here on a road trip and we were so happy to have a healthy lunch option instead of the regular truck stop greasy food!!! I ordered a bagel and cream cheese for breakfast, and a salad for later on in the road trip. The boyfriend ordered a bagel and a sandwich for later on as well. Everything was fresh, tasted great and the coffee was great too. The employees were so kind and friendly, really a nice experience. I wish you had a sign on the highway, I might have missed you! read more

awesome place to eat and dine in and the food is absoutely delicious and so tasteful i would pick this place over mcdonalds or burger king or pizza hut.. Thanks for your guys hard work u do... read more

It is what it is. Been here a few times. Overpriced, but that is to be expected from this franchise. Not sure what the appeal is for this franchise. Nothing really impressed me about this location. What really stood out add the slow service though. One time I ate a breakfast sandwich, and my stomach hurt 5 minutes after. Needless to say... I haven't been back here since. read more

Given the time i waited for the quality of the food i got, i am giving them a nice bright 4 stars. It was good for was it was. read more

Panera Bread - Sandwiches Near Me - Plattsburgh, New York

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My husband & I travel and eat at Panera often. However, if this had been our 1st visit, we would never come back. At 7:45 pm, there was a lengthy wait due to a newbie on the register. There was no hazelnut coffee, almost no pastries, and not even a baguette for my bowl of soup! Lots of empty tables, but none were clean. There was debris all over the carpeting, as well. Overall, it appears to need a new manager. read more

Not sure why this place has received so many low reviews. Had lunch here today and was very satisfied at my entire experience at this restaurant. Very friendly and attentive staff, food was prepared in a timely manner and was also delicious. One of the better Panera locations that I have been to so far actually, and I usually eat at them 2 or 3 times a week while traveling for work. read more

In the land of fast food this is a great option, however I find it to be just a bunch of shipped in food in a bag. Check out local eateries downtown for a good meal at a good price. read more

Went in today around 12:30 for lunch. Food was amazing as always. The employees were on top of everything today I wanted to individually recognize a worker ,Phil. He was in the dining area busing tables and making sure everyone was enjoying their food. I thought he was extra nice and enthusiastic and I could tell everyone else thought the same. read more

Panera isn't that great in general. This one is just like the rest. Prices have definitely gone up in the last couple of years and they were out of French Onion soup when I went which was disappointing. I come here if friends want to go, but never on my own. read more

Normally excellent food and good service. Today during my visit I signed up for a mypanera card and used the quick order kiosk by the front of the store and I was in a hurry and the one customer in line with one cashier had a long order. I got a large drink, filled it up and then found out that there were no large lids in the entire store, which was frustrating. Otherwise, the food was relatively good. The grilled cheese was a little burnt and the salad (to-go) came with barely any sauce in the container. Service was relatively quick and I waited maybe 5 minutes after getting my drink. read more

My son and I go here every week because he absolutely loves the chicken noodle soup I think it's a more appropriate place for lunch however if you're looking for a big meal and you're really hungry I would try somewhere else. The portions are kind of small for the price. If you love soups and sandwiches however this is the place to go. The staff are all very friendly and it's apparent that customer service is their top priority. Sometimes during the lunch hour you may have to wait in line for a while before you order. I would recommend going rate before the noon hour or shortly after. read more

I love this Panera! They have really good food and it's served pretty quick. The weekday lunch rush can be crazy though. We went and ordered a bunch of bread bowls for a party and the waiter even cut the tops for us! Thanks, dude! :) read more

They messed up my order and forgot my cookie which i specifically asked for, ruined my night.

This place is just like all the other Pamela's but I must say they do take care of you! I mean all Panera are the same but the staff there really makes it happen read more

I love Panera and their food is great and so is the service, but they always seem to be running out of food at this location. I would go with friends during lunch or just mid afternoon and they would tell us there isn't any more broccoli cheddar soup or bread left. I understand this may happen time to time but its happened upwards towards ten times visiting the Plattsburgh location. Something has to change with inventory. it's 2 o'clock and you are running out of things already? what are you gonna do for the dinner rush and the rest of the day without those choices? like I said great food and all but if you run out of it a lot it's very frustrating. You have lost our business a few times after hearing you didn't have a soup or bread or another menu item. read more

I visited today at about 1 pm it was great, the person who brought me my food was friendly he was patient with my demanding toddlers. I will always come back. read more