I LOVE this Panera bread! Food is always on point. Love that they have a wide (customizable) variety of salads. Farm House Crunch is my absolute fave! and their lemon vinaigrette pairs exquisitely well with every salad I've tried. Staff is amazing! Always so friendly and ready to be of service. The GM, Eddie Leon has amazing leadership, always goes out of his way to ensure the best experience for his guests. Super approachable, ready to answer any and all questions. Total menu knowledge and not shy about making suggestions about what to order whenever I can't decide lol. So detailed and in tune with guest needs that he never misses the mark on recommendations. Doesn't make me feel rushed when I'm ordering which is almost a lost art in the restaurant industry. Presence alone makes each visit a pleasant one that has turned Panera Bread in Palmdale my daily post gym must have protein packed mealtime! :) read more

Panera Bread - NEW Farmhouse Crunch Salad Stuffer customized with added black olives, feta cheese, pickled onions, and lemon vinaigrette - Sandwiches Near Me - Palmdale, California

I'm honestly surprised by some of the reviews, because this was my very first Panera Bread experience and it was... pretty great. Everyone was polite, and even the customers I squeezed past gave a friendly smile. Good vibes all around. It was a last‑minute Sunday lunch stop -- no plan, just hungry before driving back to Edwards. Inside was fairly busy, but ordering was easy. My kids went straight for the mac & cheese, my wife grabbed some kind of mixed salad‑meat‑rice bowl situation (I still don't know what it was), and I ordered the Toasted Italiano. I'm a simple guy, so I asked for no sauce. Condiments and I don't get along. My wife liked her mystery bowl, my kids inhaled their food and the kettle‑cooked chips that came with my meal, and my sandwich was delicious. The toasted bread was basically Captain Crunch sharp -- eat at your own risk -- but man, it was good. We did wait a bit, but my wife and I don't mind when food takes longer if it means it's made with more care than typical fast‑food in‑and‑out style. Prices felt a little steep, but they use good ingredients, so I can't complain too much. There was spilled water in front of the soda machine that could've been mopped better, but nothing tragic. My wife and I weren't paying attention to the order numbers, so I walked up to see how far along things were. The lady prepping food was an absolute sweetheart -- a very kind redhead who noticed me wandering and checked to give me an idea of where my meal was in line. Later, when I went for a soda refill, she even caught my attention again so I didn't miss that meal just came out. Small thing, but it made the experience feel personal. Overall, it was a mellow Sunday lunch, especially for a first visit. I didn't run into any of the customer‑service issues others mentioned. They were busy, sure, but that's not a crime. For my experience: thumbs up, and I'd definitely go again. Maybe someday I'll encounter whatever the other reviewers dealt with -- but until then, I'm planning on coming back. read more

Hi , had this the other day with my book club . And loved it . Was super yummy . The only thing was I didn't know it didn't come with whipped cream . I usually order without it . But the cashier didn't ask me . But it's ok was yummy any how . I'll be back again . Staff were very friendly and attentive to our group . Thanks guys . I'll be back again soon.! :) read more

Panera Bread - Iced Pumpkin Spice Latte - Sandwiches Near Me - Palmdale, California

Ordered a meal by app. When I arrived, two orders were waiting. I told them I only ordered one meal and to refund the second meal. They said they could not, as it was ordered by app, even though I NEVER ORDERED A SECOND MEAL ON THE APP. I have a computer programming degree, so I do know how to use an app. They said they could only give me a partial refund and I needed to call corporate for the additional $2.01 refund I'm assuming they thought I wouldn't bother. I called corporate and the refund was never issued. I just opened the dispute with my bank. I won't even pay one penny for food I never ate. NEVER GOING BACK!! Rep just said would take up to 30 DAYS to get the refund back of $2.01. That's insane.... read more

Came here w my wife and daughter. Ordered at the kiosk. A bunch of people came after us like 5 party's. All got their food before we did. Another party was served our food. They accepted our 3 orders and got their own for. We were given the wrong sandwich when the waitress explained what happened she took the wrong sandwich back instead of just leaving it which is whatever if our food would have come soon instead it took 45 more minutes to get our food and they brought out the wrong sandwich again and had to remake it with the correct bread. We just wanted what we paid for. We wont be back. Instead of making it right they made it seem like it was our fault. They gave us a free pastry... Oh coffee sucks too it was pretty much just milk. read more

Felicia is the kind of person who restores your faith in humanity. I stopped by feeling worn down and, as someone currently going through a tough time, I didn't expect much--just another day. But Felicia saw me, truly saw me, and without hesitation offered me something to drink. It wasn't just the gesture--it was the way she did it. There was genuine kindness, no judgment, no hesitation, just pure compassion. That moment meant more than I can fully put into words. When you're struggling, small acts like that become big ones, and Felicia made a real difference in my day. People like her are rare, and her warmth and generosity deserve to be recognized. If you ever have the chance to interact with Felicia, you'll understand exactly what I mean. Thank you, Felicia. Your kindness matters more than you know. read more

I hate being that guy with nothing but negative reviews but it's too true. If people did right by others instead of being nasty I would have more 4-5 star reviews. This place has terrible customer service. I was here the day before and it was decent. I come here a day later and it's terrible. I wish people could be decent and not cocky and arrogant and fake. They are decent to those who they want to. But if I call that out I'm a racist right. Pretty sure it's the other way around. Bunch of fake robots. Unbelievable. All I wanted was a breakfast sandwich that's what I got to deal with this. Bunch of nasty rude worker who hate white people. I work 60 hours a week. This is bullshit read more

Horrible service I always order ahead of time and still have to wait 20 min for my food. This is the third time this happens the food is good but the service sucks read more

Panera's bakers dozen of bagels still hit the spot for a quick group breakfast (especially the cinnamon crunch!). BUT tossing them loose in a bag just feels wrong. I was told the company intentionally cut bagel packaging. I get saving costs, but not at the cost of presentation. We deserve better, especially at these prices. read more

Panera Bread - Baker's dozen - Sandwiches Near Me - Palmdale, California

Ordered 2 items for RAPID curbside. Waited almost 15mins before calling (mind you I'm on my lunch break) and was told there were 4 orders ahead of mine and they would have it out when they could. I get that they're busy, but don't advertise "rapid pickup" when it's just as long as going inside and ordering. Now I have no lunch and have to wait for a refund. read more

Need to work on customer service. Not very helpful. Just leave people standing there waiting. The food is not bad but too overpriced for what it is. read more

I enjoyed coming here to work on my academics and enjoy the sip club. When I came into today, all the outlets are covered. I get a lot of homeless people coming in to use the outlets but it should be available to those who pay to be there (sip club). Panera Bread's mission is "One Panera for a Healthier and Happier World". The company aims to create great, accessible eating experiences by being customer-responsive, fostering warm and inclusive work environments, and building meaningful community connections through good, clean food and responsible practices. Where is the warm and inclusive work environment?!?! They need to update their mission by statement "only pay to eat and then leave" so disappointing. read more

It's ok I was expecting to tase better not much chicken it's partial. 4/10 just make sure they add more chicken read more

Panera Bread - New almond sandwich it's delicious!! - Sandwiches Near Me - Palmdale, California

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Wow!!! What happened to this place? Just a bad vibe now.... Not like before at all... So sad how it used to be so nice n clean n food was always nice and fresh! My sandwich was so small with a wilted looking pickle I cared not to bother eating.. Side salad was so bad! Such a big disappointment! Left with bad feeling of not being satisfied like before... Won't be back... read more

Well where do I start, Panera has definitely gone a bit downward from its former glory, dry bread, smaller portions and higher prices, the food isn't necessarily terrible but for the price I'd say definitely swing by to other local spots and maybe get something better, and they definitely need to update their indoor vibe it's starting to feel a little out dated. read more

Got 1 and half dozen Bagels today and noticed bagel hole is getting bigger and bread is getting thinner. read more

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Absolutely worst experience of my life! Worst customer service! Unorganized! Slow! Waiting 30min for an online order. Had to stand inside for 20min waiting for my food. Ridiculous. read more

I came in the morning to order I don't normally come to this place because most employees are rude 3 this happen on my visit a girl name Vivian took my order only to screw it up when I asked her about it She gave me attitude BECAUSE how dare I ask clarification on my order. I took a sit and all of I hear a popping noise behind me it was someone cooking on a hotplate in the table ! I brought it up to someone he claim to be a manager a lady and she said "I'll keep an eye on it . Me and the person next to me said , what? Ok.... At the same time the same girl vivian started arguing with another customer. Panera is not what it used to be. Maybe if I contact the corp office someone will care Don't go there and if you do check your receipt read more

worst experience ever here. I am literally sitting in my car in the parking lot in tears because of the inefficiency of this restaurant. Ordered a you pick two. $20 for that and an ice tea. Waited almost a half hour, my buzzer hadn't gone off. I go up to the counter, and, I see what appears to be my order sitting on the counter. She says that's someone else's order. Asks my name, oh, yeah it is your order. She says it's been sitting at least 10 min. Offered to replace the soup. The salad, with dressing, would be soggy, too. A new order means more waiting. I asked for a refund. Yes, they refunded my pick 2, but I will receive it in 3-5 business days. I spent $20 for a drink, 40 min later, no lunch. Being diabetic, I have to find somewhere to have lunch and spend another $10+ more. I am livid. I will never be back here. Minimum wage increase for this??! Not worth going anywhere anymore. No one made this right. read more

Panera Bread - Sandwiches Near Me - Palmdale, California

Walked in and there was no one to help me with anything. So I went up to the kiosk and couldn't figure it out, so I walked out. Never again!! My first time there. read more

Panera Bread never let me down. Sandwiches are always well made and fresh. Haven't had a bad experience yet.

Went to Panera today after church. We got the green tea drink so good best one of all, Mac and cheese 5 stars, grilled cheese always good and the amount of cheese they put it insane. The tomatoes soup always hits the spot. Wonderful meal. Highly recommend these dishes. I don't eat meat so I can't review on any of the sandwiches, but I am glad they have some great vegetarian options. The staff was friendly. Tables were clean. Ps. The food tasted good at home also. read more

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Felicia is an absolute gem--like a real-life Disney princess! She made my first visit amazing and even let my boyfriend and me sample some of their refreshers. Her kindness and cheerful vibe made the whole experience unforgettable. Highly recommend asking for Felicia! She's the example of what great customer service is! read more

My order was messed up. I called for assistance the manager was completely disrespectful, rude, refused to let me talk. Accused me of yelling when I wasn't. I will never order from here again. She refused to give me her managers information and then hung up on me. When I called back she would answer the phone and hang up again. read more

Unfortunately what I have come to expect from Palmdale customer service. Ordered ahead. Watched me name come off the board and multiple orders after mine get called out. Was eventually asked what I waiting for and told them. They got my order but it was wrong, ordered a large drink and was given one the size of a can of coke. I was told again that this tiny cup was a large and sent away. I visit Panera in West LA and Santa Clarita several times a week and have never had an issue. Will stick to those stores and avoid this one. read more

Here's an update. Previously, I noted that this location isn't up to the same standard it used to be. With the advent of curbside parking, this location continues to fail to deliver...literally. I recently shared this feedback on a Panera survey: "I've ordered curbside pick-up several times from this location. Almost every time (about 9 out of every 10 times), I arrived between 5 and 10 minutes after my order was ready and checked in via the app for curbside delivery, only for another 5 to 10 minutes to pass without receiving the food. Nine of 10 times, I've had to call the restaurant and ask them to bring out my order. I'm kind about it, and they are kind, too. I don't know if it's an app problem (the app isn't checking me in), a store system problem (they aren't being notified of my arrival), or a service problem (they see I've arrived but don't respond promptly). Whatever the scenario, I highly suggest fixing it. My family and I often wanted Panera, but we changed our minds and went elsewhere because we anticipated poor curbside service time from Panera. If we saw significant improvement in curbside delivery time (1 to 3 minutes after checking in on the app, no phone call required), we'd likely order from Panera more often." read more

Service was bad. I go for my second cup of coffee and there is nothing. I asked Tatiana and she didn't show any concern for what I was saying. I practically walked in behind the counter so she could hear me. I asked about coffee she said I had to wait 10 min. But I have to leave, then she said- I don't work that department and told me to wait 7 minutes and went back to make a drink. So is it 10 or 7min? If she could only ask the right person. Other Paneras have offer to serve me the coffee from the back. Or they go to the back to check how long, maybe I could have waited... She didn't even tried to check in the back or ask someone else. In any case it's very cold outside and it's Panera 3:30pm... all coffee pots shouldn't be empty at the same time for that long. I had gone 30 min before to get hazelnut coffee and it was empty. read more

We have eaten here a number of times. This place is always clean and they maintain a clean dining area. The is always fresh and delicious. Good choice of food to choose from. The staff is always friendly welcoming. read more

I'm writing this review as I'm sitting in Panera in shock ! I walked into your restaurant. Your manager is on the register, helping one woman I am standing behind her, waiting my turn patiently, although she didn't understand the menu. I'm still very patient. Another employee walks over and gets ready to open another register. Your manager told her no, don't help her let her use The customer kiosk. Went on to finish helping the lady. And walks two more people behind me he moves himself off of the register, closes it right in front of me. Never says ma'am I'll be right with you. Then tells the same girl that wanted to help me in the beginning to help me.(myself) so left me with the feeling that he just didn't wanna help me because he then turned around and open the other register and the two people that were behind me. ! Unacceptable behavior I have never felt so put off!! I have been a customer of this Panera particular since I moved to the antelope Valley 30 years ago. I am in aw!! The lack of his management experience. I can't imagine how he got this job. This felt very personal! And I have never seen or done anything to this young man. He was the manager. read more

Today I visited for the first time in a while. While I was deciding what I wanted to eat, the front cashier Ana sneezes in her hand a few times. Keep in mind the pastry cabinet is open behind her with no shield on her side, just to the customers. Then turns to the sink to wash her hands. The issue is, the water ran longer than she washes her hands. She turned the water on, sneezed again in her hand, then added soap did not have both hands laver or touch. Did not wash for 20 seconds before rinsing. I then spoke the manager Anthony about it, and he said your right. I asked will she be touching my food- he replied no. How ever she had to get my danish. So she did put one glove on and hold the bag with the other. I asked so you don't wear two gloves. She replied no. Which is strange because the woman before me she wore two gloves. I told her no, as in I didn't want it, she went and told the manager and he ended up getting it. These workers sometimes be nastier than the customers they are suppose to protect you from read more

We went this morning ...First of all this place needs a BIG deep cleaning and keep this restaurant clean all the time specially on the coffee area and all the dining area. Is so dirty. But the restaurant needs more attention by the manager but probably needs new management who cares about the restaurant . Then they wonder why people don't go to eat anymore. . read more

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Let me just start by sending I was in the customer service business for over 45 years. I was in the Panera on 10th St.. I ordered it Fuji apple and chicken salad and a sandwich.. I picked up my order and when I got to my car, young man came running out telling me that they made a mistake on my sandwich. He informed me that they were making another sandwich and will bring it out to you shortly. Let me just repeat I was about to get in my car when he approached me. All my years of customer service. The customer service it was performed during this transaction was exceptional. Never in my history experiencing customer service can compare to what happened with me today.. read more

Bagels should be cut and toasted. They shouldn't be hockey pucks. Burnt and hard. No one can eat them. Then no croissants and offer white bread instead? Should have told me first. Terrible food and terrible service. Never again read more

I'm giving a 3 starts because they handled busying on several visits. But my last two visits not so much. Especially on Saturday when I did a pickup. Once I got home all 3 orders where missing the bread. I called and they said next time you come I. Let us know. WTH no I asked for manager to call me , left my number. 72 hours later no communication. The app has no form to report issues of missing items. read more

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I love Panera. Their salads. The sammies the turkey chili. They always are clean and offer pick up order onsite and delivery options. I like to go in person and generally go with the chipotle chicken and tomato bisque. They offer some great fresh lemonades and fresh sodas which are always good. I also like their half and half options. On top they have bakery options and usually go with chocolate chip cookies. read more

My husband loves the chicken avocado melts sandwiches in here. It's so delicious and big, we always share together. And my favorite is papaya tea drink. Best to best read more

So the people here are friendly. The food is good. For that alone I'll continue to show up. However, their systems and processes are so inconsistent. I work from home, and will order from here at least once a day for the coffee subscription and also dine here periodically. I always use the app to save time and for ease of use/pickup/service. Problem is, I never know if the coffee I order will be ready or not, and if it is ready, I never know if it will be on the rapid pickup shelf (like the app says it will be) or just hanging out on the counter by the cash registers. There is also a third shelf they use for curbside pickup. I've been a supervisor/manager at customer facing establishments. Your customers are served quicker if you have a consistent "home" for each tool and product. This establishment seems to change their methods day by day, or even hour by hour (since sometimes I come twice a day). Pickup is never the same. In this most recent case, I've been purchasing bread bowls as well for soup at home. Sometimes they're pre-cut and prepped, and other times, like today, I have to prep it myself. Isn't the reason I'm spending $5 on a loaf of bread so that I don't have to prep it? I could've easily got a cheaper loaf at the store. The point is that you all made it a bread bowl, that's why I'm paying you more for it. This was after my order was not waiting on the shelf at the time the app claimed it would be. It wasn't even prepped (as evident with the product I received). Again, you all are friendly and your food is great, and I will continue to show up and give you business. But your inconsistency is affecting the customer experience. Please take the guessing game out of dining here. UPDATE FOR THE NEW YEAR: Unfortunately, still somewhat hit and miss. The latest in my daily visits include inaccurate order and providing two knives as my only utensils for a soup and salad. Not deal breakers that prevent me from returning, but still unfortunate. read more

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Fresh bread and always ready. Good staff and clean and very simple in and out and satisfying food and variety is amazing.

Panera is just going downhill. Food quality is mediocre and not what it used to be. Of greatest concern is that it isn't just the one in Camarillo. It seems to be across the board. I'm wondering what is going on with corporate. read more

I had only been to the Panera in Lancaster and today was my first time trying it here in Palmdale, besides the fact that they threw in big ass chunks of tomato, it's also entirely frozen?? And as far as the associate that handed it to me, I also didn't appreciate the attitude- go to Lancaster instead. read more

Panera Bread - Frozen chunks of tomato.. yum? - Sandwiches Near Me - Palmdale, California

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