I stopped by around 5:45 p.m., and the restaurant was quiet -- only a few other customers were there. I ordered the baked potato soup with bacon, which was delicious, along with a Chicken Frontega sandwich. Unfortunately, when I sat down, I realized I'd been given the wrong sandwich. To their credit, the staff remade it quickly.Before leaving, I decided to pick up a loaf of sourdough bread and asked to have it sliced. The photo shows how it was handed to me -- messy and poorly done. For a place like Panera, that level of carelessness is disappointing, especially when the restaurant wasn't even busy. read more

Panera Bread - This is the way my loaf of bread was handed to me after I asked for it to be sliced, do better Panera. - Sandwiches Near Me - Orchard Park, New York

Great food, always tastes great with fast service. Very friendly staff and cozy ambiance. I would definitely recommend! read more

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I was here twice recently. A couple weeks ago I went in and ordered the You Pick Two and had a small summer corn chowder soup and a half of a bacon Turkey bravo soup. I had a french baguette for my side. I added on a frozen strawberry lemonade. It was a lot of money for everything but it was worth it. The cashier was quick and efficient as was the woman who made my food. She was very friendly and we had a great conversation as she quickly prepared my food. Everything was delicious and I was pleased. It was a really great experience. I was back just four days ago for another You Pick Two. I bought a small macaroni and cheese as part of the You Pick Two and a small summer corn chowder. I chose a french baguette for my side. I added on a chocolate chipper cookie. The cashier was helpful and the food was made quickly. All in all, I love this location and if I'm ever craving Panera Bread, I'll definitely stop in here!!! read more

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I have been to panera multiple times, every time they forget something so I started checking bag before leaving and now I receive the wrong items I thought people could read geuss not. This has not happened just a few times this is repetitive not to mention half the workers are rude I stoped ordering at the cashier and started ordering on the ipads because they always had additude. Don't go here. read more

I used to always go for their Mediterranean Veggie Sandwich, but now I can't stop ordering their Kids Deli Turkey Sandwich. It has a good amount of protein with the meat and cheese and I always just add veggies to it (spinach, red onion, tomato, and cuke). I love the soft bread that it is served on, but you can switch it up. There is plenty of flavor that I don't even think a dressing/spread is needed. Also, it comes with a choice of side - yogurt tube, apple, chips, or baguette. Plus, it's only $5 for a quick, satisfying meal. read more

Panera Bread - Homestyle Chocolate Chunk Cookie - crisp on the outside, gooey on the inside - Sandwiches Near Me - Orchard Park, New York

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The bathroom is absolutely disgusting. Which definitely made me question the cleanliness of where my food was being prepared . The food was not good today . Maybe after seeing the bathroom it made me sick idk but I will not be eating at this location again . read more

I knew a guy that belonged to all the different sections of the Irish Rebels at the same time. He was Pan-IRA. This has nothing to do with him (although if it did, would that be The Bomb?) This is the Panera Bread way down in the Orch (as in Orchard Park Blasdell etc) and it's a pretty iffy one, an older one, but even though it's tiny, it works out, because it's not always so busy. Gets a bit cold, but stays open usually during snowstorms which is usually when I end up in Panera Bread because all my other hangouts are kaput. I'm a Panera member but I think their food is nightmarishly horrible, not just bland but awful. If you love Panera food, we can possibly friends but definitely not dining friends. Not in the sense that you can give recommendations to me, anyway. Sorry. I do appreciate their free self-service water and their free Wi-fi (which is sometimes spotty). Their caramel macchiato is good but I'm not a big fan of anything else. read more

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I frequent this location quite a bit and usually don't have any issues. The employees are always friendly. In my experience, it is the best panera in the area in terms of service and ambiance. My only complaint is that bagels tend to be out on Sundays during Bills season, especially for home games, and holidays. This is inconvenient because that's what I order and I end up having to go leave for someplace else. read more

I took my son on a Monday night. It wasn't very busy, but our food took ~20 minutes after we ordered. I actually went up to the counter because i thought they forgot our order. I think they may have. No big deal, but when I brought it back to the table, I realized that the soups were cold. I brought it make to the counter and was told the staff, and he told me to use the microwave on the other counter. Kind of weird. We went at a busy time and it was hard to find a clean table. Not sure we'll go back to this one. read more

They're very expensive for the items they offer. The soups come in a bag. The salads come with a tablespoon of salad dressing, sorry, I like my romaine and iceberg with a little more flavor. I'm shocked they're still around with insane prices and mediocre food. read more

The staff at this location are awesome, and the food is consistently good. The one time I had a complaint, I went back in and the staff apologized profusely and immediately gave me a replacement sandwich. They're doing this right at this Panera! Even when it's busy, which is often the case, the food quality and service don't suffer. I look forward to my next visit. read more

This place has really down downhill. I came here with my daughter for a quick lunch tonight & I think I'll stick to a different location. I'll start by saying the service from the register was good. She was prompt and patient while the two of us ordered. She also brought me back my keys when I left them at the register ! If it wasn't for her, this would be a 2 Star review. Now as for the line prep, there is much to be improved on. First, they did not add in the cucumbers to my salad like I requested. When I brought the salad back up, she took my salad back and dumped a topping of cukes on. No words or eye contact (to be honest I don't think they're supposed to take good back, but that doesn't bother me). What does bother me is the unappetizing lettuce I was served. Lots of brown pieces and the salad just tasted rotten. Hopefully they can made some improvements or maybe I just came at a bad time... read more

Panera Bread - Sandwiches Near Me - Orchard Park, New York

The woman Ellie who took our order was extremely rude. Seemed like she was annoyed that we were there. Probably shouldn't be taking peoples orders. read more

Panera Bread never ceases to amaze me. It's not enough that they -- for a chain restaurant, might I add -- provide fresh, heart healthy ingredients that the skinny, pin-up girl inside you feels good about, but they manage to continue to deliver those ingredients -- to your mouth -- at speeds that the unsightly fat kid inside you is pleased by as well. Not only can you use the Rapid Pick-Up feature to order you food ahead without even having to speak to person, saving you the embarrassment of ordering two dozen cinnamon buns to eat in your car in the parking lot alone, but now if you forgot to use this feature you can still skip the line (and face-to-face conversation with potentially judge mental person) and order/pay for your food on the tablets instead of at the register. Now, if only Panera would add a 1 & 1/4 inch think ribeye steak and duck fat French fries to the menu then the unsightly fat man we all inevitable grow up to be could truly rejoice. read more

Panera Bread - Turk, avocado, bacon & tomato with New England Clam - Sandwiches Near Me - Orchard Park, New York

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Everytime they forget something in my order whether it's the side of croutons for soup, hummus for my Mediterranean bowl or utensils. The product is horrible for what you pay and the amount is so little I really cannot see myself recommending this business to anyone. read more

The food at Panera, is always consistently decent. You know what you're going to get when you go into this chain I complaint comes from insolent workers. If you a value pick two like I do every time, plain ham sandwich half cup of soup, they have decided now that you cannot modify it. When I order, I put in the comments, no mustard I do not like mustard. It causes irritation in my throat. I don't know if it's an analogy, but I don't want to find out, so I do not eat mustard. All I said was no mustard when I went up to pick up my meal, they told me you cannot absolutely unequivocally cannot modify a value pick two I would have to order separately off the menu if I wanted it modified, and they put the mustard on the sandwich and handed it to me. They knew I didn't want it. They had it clearly in writing that I did not want mustard, but instead of just not taking the time and effort to apply the mustard which expended their energy and effort, they put it on there and handed it to me like I was going to suddenly like mustard, because it was a rule. that's a joke! And it's dangerous when I expressed the fact that between the kiosk and the back counter, I did not acquire the love of mustard. It seemed malicious that they put it on there and tried to force me to eat mustard. They made the sandwich "this time" and we're very angry about it. This is complete and total ridiculousness and exactly what's wrong with people today. They could've told me simply that they're not doing it instead of wasting food. Purposely the point is people really don't care because they're disposable and they'll walk out of a restaurant and not come back. The workers will do the same, will I ever go back to Panera and Orchard Park? Of course I will. I can get the food that I want. It's in the calorie content that I need but this disposable society just sucks. The ambience in Panera is always chaotic but you know what you're getting when you walk in the door read more

Bella pizza in Boston New York was the best pizza around till new owners took over and now it is got good at all. The dough taste like cardboard and the sauce taste like Ragu. I would not recommend this pizzeria anymore to anyone. I would come in from Florida once a year I just had to have bella's pizza but not anymore. I did not even bother to try it this year. read more

Emilie was not nice or accommodating, I have eaten at that orchard park Panera dozens of times.. The service had a lot to be desired, it was terrible - I always order a sandwich on a baguette , there is a huge photo of one. They will not change the ingredients on the sandwich on the board. The manager come over and said he did not have a button to press... I eat nothing and will not be back.. read more

i came in Friday 06-16-2023 night around 8:20 pm and i believe it was the manager that helped me out he was writing a blue bottom up. He was one of the kindest people ever. I just want him to know he's doing a wonderful good and his staff is very lucky to have him! thank you you made my night! read more

It's extremely rare than the food that you are served looks as good as the pictures in the ads but the Strawberry Poppyseed Chicken Salad indeed did. And it tasted better than it looks with strawberries, pineapple, blueberries, nuts and chicken heaped on. Much more fruit than chicken but a great salad nevertheless. The only negative is that the 3 prime parking spots in front of the restaurant were all reserved for customer pickup and the only handicap spots were considerably farther away. read more

Panera Bread is consistently excellent but this is a big shout out to the wait staff at Panera OP. While there on a busy Sunday lunch time I lost my keys. After searching all over to no avail they took the garbage cans out to the back and went through them all thinking perhaps they had fallen in while I was disposing of plates and silverware - that was above and beyond the call of duty. Thank you for great food and great service. read more

I am normally against all chains. This place proves me wrong. Their food is fresh, made to order and delicious! I've tried their soups, sandwiches and warm, freshly baked cookies - none disappoint. The best part is that, for breakfast, this is one of the few places that uses REAL EGGS (not that microwaved nonsense like Starbucks and other chains). The service is polite and prompt. You order at he counter and then get your food when your buzzer vibrates. Seating is clean, spacious and warm. For a strip mall location, it's nice. Parking is free and easy in their lot. I highly recommend this gem of a chain if you want a quick, healthy non-microwaved meal. read more

Stopped for a quick lunch.... Very clean, employees are very kind as well as efficient Food is always high quality and delicious Prices reasonable This particular location has a relaxed feeling, the outdoor patio is pretty, lots of flowers and foliage, umbrellas and numerous tables I will definitely return read more

LOVE this place!!! I finally live around a Panera and its all I want to eat. It's fresh and good. The quality is awesome. The soup is always extra hot! Just the way I like it. It will be for sure one of my favorites. It was also fun to sit on the patio! read more

Panera Bread - Broccoli Cheddar Soup & Thai Salad - Sandwiches Near Me - Orchard Park, New York

If you like Mac and cheese with really soggy pasta shells, then you have come to the right place. I don't understand the draw to this place. Especially when there's a fantastic bakery with soups and sandwiches right down the street that is actually homemade and local, owned by a 20 year old. I thought maybe this chain would be different, but it's just like any other chain restaurant, bland food, and boring. You should try Kaylena Marie's or Spot and you'd get a great meal. This place- eh. Not for me. I have given it two stars bc the bread it came with was pretty good. read more

Panera Bread has been my favorite restaurant for years! Their Roasted Turkey & Avocado BLT is the BEST!! It is so amazing. Their Coffee Cake is also the best coffee cake in the whole world! You have to try out Panera Bread. You will not be disappointed. read more

Can you get any cheaper Turkey? Place is horrible go down the street to beers to get a 1000 times better Turkey sandwich. Screw chain restaurant they do nothing but screw you over read more

I believe this location could thrive if they had more staff. Maybe I went on a day where people called in sick, but I waited in line at lunch hour for nearly 10 minutes before I was served. No one was in line ahead of me - the cashiers had been pulled to prep food leaving the line to accumulate more customers with no service. read more

I came here to get some work done over lunch. Panera had always been my go-to work/eat/relax location while I was on the road for work, but the appeal faded quickly. This location was just as good as the rest of the chain in way of food and service (though there isn't much, to be honest), and the atmosphere was conducive to accomplishing what I needed to get done. My biggest pet peeve about this location was the time limit for WiFi. It was something that I expected, but it was incredibly frustrating. While I understand the policy, I have never had an issue sitting in a Starbucks for hours on end. Panera may be losing its charm. Womp. read more

A nice place for a soup for lunch, my favorite, the Chicken and Wild Rice, or a sandwich on fresh baked bread. A variety of fresh baked loaves of bread, as well as a nice selection of sweetrolls, pasteries and, cookies is the first thing your eyes see when you walk in. Friendly people up front that take your order and cooks, which move very fast, with care and attention to the overall appearance of your order, whether you dine there or take away. A very nice store and restaurant. read more

An attempt at a local friendly and inviting Old World inspired cafe without actually having any personal service or friendly barista. A glorified (and admittedly better tasting) fast food restaurant that exemplifies the Orchard Park upper-middle class persona. The food is average while prices are in the upper-normal range that is expected in Orchard Park. What you save in tip you pay as a coperto hidden amongst the price of the food. 3 Stars read more

Panera Bread - Rigatoni and salad - Sandwiches Near Me - Orchard Park, New York

Loveeee panera and love the fact that you can order curbside so easily. Staff is very friendly and this particular location seems very well ran and organized read more

I had the best experience at this panera. Angela was AMAZING She deserves a raise!! She was so sweet, even when my order got a little messed up. It wasn't her fault but she still handled it so well. read more

A nice, busy Panera. Tons of senior citizens. Nothing really of note other than the location in the plaza with a few nice shops, which I appreciate. read more

If the WiFi is out- there should be a sign posting that to let customers know. I got here expecting to be able to spend an hour or so here working on work things on my computer. I spent over $16 here so I could utilize their utilities and after asking multiple times about the WiFi was finally told it won't be working today. Now I have to pack up everything I had out on the table after spending 30 mins trying to connect to the WiFi to go to another coffee shop and spend MORE money to work on my work. Manager not helpful or apologetic whatsoever. Won't be back. read more

They get an additional star because their soups are tasty, always available and the breads, maybe small, do kick butt. Panera also rectified their faux pas with no bread bowl for my daughter by sending a $3.00 gift card. read more

Great location and fantastic service! I particularly enjoy their salads! Great portion sizes and the atmosphere is always so inviting!

My coworkers and I order out from here 1 to 2 times per week. The food is always great. My only complaint is that the parking spot for fast pick up is always taken by someone actually eating in the restaurant. Parking is at a premium and I wish management would put a stop to it. read more

This location has messed up my order or made me wait excessively multiple times. On the last occasion, I waited 10 minutes past my Rapid Order pickup time, was then told they were out of an item I ordered, and had to wait even longer for them to make something else. I'm done with this location. read more

Start to our visit on 5/3 was disappointing...delay at counter, cook got order quickly to us, but when I looked at my salad ...no chicken was on the salad...cook added some...but 1/2 way through a hair was found.. read more