I've been disappointed with my experience at Panera in Norman. My hot sandwiches keep being delivered to me with burned edges, and are made of more bread than anything else. I ordered a grilled cheese and received a sandwich with one very burned side, and with crusty cheese all over the crust. Most of the cheese had apparently melted out onto the grill, leaving a pathetically thin cheese glaze inside the sandwich. I asked for another one, pointed out the black bread and lack of cheesy goodness, and two minutes later received something that I am not sure wasn't the exact same sandwich. A half sandwich with an apple will cost over $7 at Panera, which doesn't fill me up, and will quickly drain the gift card that I have. Workers have also stopped asking what side we'd like with our food. Twice I've come and automatically received chips, which I don't eat, because the cashier forgot to ask, or simply assumed. I've always really enjoyed my food and the customer service at other Paneras, but at this one in particular I just feel like I can't win. read more

This place usually is ok for a chain and when you want something healthy, but don't want to cook. They've also been hospitable when I've done catering for our school. I went to get a salad and some soup. Today was very sloppy. I found almonds in my French onion soup and got a moldy piece of baguette. Gross. Perhaps all the good workers are off for holiday?? read more

Panera Bread - Moldy French baguette - Sandwiches Near Me - Norman, Oklahoma

Loved this place for years. Not now. The prices are outrageous for what you get. I ordered soup today and it came to the table lukewarm. I ask the waiter to heat it up. He said, "Get up and use the microwave at the front." The drink station was dirty. I am done with this place. read more

Awful - got yelled at for not having a mask even though there were several groups not wearing masks - and not eating. An employee offered to give me one which I would have accepted but the manager told her No! There was not much food in the cases and the floors were filthy. They also touch food and then other things like the cash register without changing gloves. read more

Drove through the other morning and tried the new bacon, scrambled egg and cheese breakfast wrap. YIKES! It was not good. First of all, the construction was very poor. The load sunk to the bottom of the wrap and the top half was all flat bread. To say that the flat bread was a bit like cardboard was an insult to cardboard. I can't imagine these would stay on the menu. The bread was dry and tough, the egg was so over cooked it had craters in it and was somewhat crispy. The bacon could have been pretty good except that it had a cold maple flavored liquid poured over it. I found very little cheese so that flavor was missing. Sorry Panera in Norman. This was a huge miss for me. read more

I ordered a Caesar salad in the drive thru, which I have had many times before. The dressing was Caesar, but For some reason, it was made with spring mix, NOT with romaine as customary. What gives?? This is not a Caesar salad! I would have returned it had I eaten in. read more

Attention: General Manager Josh! Nick (non-manager) and Naomi are the FIRST two employees that have ever been kind to me at this location. They were so incredibly kind! Both of them deserve a raise and a paid vacation. Kind customer service is hard to come by sometimes. So, I truly appreciate their friendliness! Thank you Nick and Naomi!!! read more

I went to the Norman Panera location today (November 11th) around 4:30 and had such a great experience in the drive through. I am very sick with the flu right now and I think that the girl working the drive through window could tell... she was so sweet! She and another young guy gave me some free cookies and even wrote a sweet note on my bag. It literally made my whole day! Wish I would've been able to see the name tags, but thank you guys!!! read more

I was here yesterday to get the 1/2 ancient grains salad and 1/2 broccoli cheddar soup for lunch. Both were great and we had quick drive through service. The window worker noticed our pup in the backseat and gave us a small container of whipped cream as a treat for her! So sweet and thoughtful! The salad specifically had thinly sliced grapes and moist chicken that were surprisingly tasty. I forgot to order it without the standard dressing they add but I was again surprised. I am super picky about salad dressing but It was mild and flavorful and not creamy - my main issue with salad dressings. The soup as always was great. Broccoli cheddar is a staple and so hard to ruin. Loved it and the small baguette that came with. Unfortunately a splurge at $10 because I was hungry like two hours later. read more

Panera is one of my favorite sandwich shops. When I saw this was so close to my house I was extremely ecstatic. I went there for dinner a couple nights ago and it was probably the worst food I have ever received from a Panera. My sandwich was soggy and the bread tasted old, my mac n cheese was also cold. My side of bread was hard as a rock. The guy at the register was super nice, but it doesn't make up for the horrible food preparation. I was so hungry from missing lunch I didn't care and shoveled it in. But I really hope my next visit they are a little better, so I can write them a better review. read more

Oh, the Panera effect. I roughly define this as "holy crap that baked item looks great, I'm going to get it"...well, that was just OK. Panera clearly knows how to market their baked goods better than making them. As such, I normally avoid the baked goods. But, the food is slightly more fulfilling. I enjoy the pick two with the Greek salad and Bacon Turkey Bravo or Cuban Panini. The veggies on the Greek salad are always fresh, tasty, and colorful. The sandwiches are good, but I'd ask for the sauces on the side as they tend to give either a few drops or huge globs. The calories are posted by each item which makes it easy to choose things that fit within my diet. That also has the side-effect of eliminating half the menu. read more

Came to Panera on a Sunday so no surprise it was crowded, however this was not just a weekly crowd. They are out of espresso?? Sad, but I moved on. However, my everything bagel was rock hard and tasted almost stale. Usually I love this panera but not this time :( read more

The service here is always....straight faced. No one wants to be there. They're like little robots moving around. Three stars because their customer service is not so "on-point," but also because they tend to serve their salads as "salad dressing with a side of salad." I was there tonight, and unfortunately it was the same. Same placid faces with a bowl of salad-dressing soup. And yet I keep coming back for more because....well...bread. read more

This Panera is much like all the others I've been to, however, a lot busier. This may be good for the business but it makes for an below average location to study. There's even a 30 minute limit on the free wifi between 11am and 2pm! There is a distinct lack of available outlets. One table of physics college kids kept trying desperately to get their laptop cords to reach the outlet by my table. Go early to stake your claim on a table close to an outlet. Pros of this location is that there is plenty of parking and that there is a drive through. The service is great. The workers keep coming by to help clear the tables and ask if I need anything. Food: 8/10 Atmosphere: 6/10 Service: 10/10 read more

Panera Bread is one part bakery, one part sandwich shoppe with a coffee house thrown in the middle for good measure. The eatery is always packed at lunchtime and is a social centerpointe for meeting people for lunch or running into someone you know. A number of unique and delicious sandwiches ensures that people who enjoy variety can eat something different every time and creatures of habit (like myself) will find a trademark favorite to order over and over again. The employees at this location are curt but professional, probably due to the onslaught of customers that prey upon this location at lunchtime. read more

They have a drive thru window! Avoid Sunday morning-mid afternoons if you want a quick bite to eat. The after Church crowd seems to flock to this place. But then again... My bread tasted abnormally good that day, so I'm stuck in the middle. Wait a little longer for yummier food or go on a slow day where I could risk the chance of getting not so great stuff? What a predicament. I normally get a sandwich and half salad here. Went with a wild card and ordered a half Tuna Fish. No bueno. The globes of mayo made my bread soggy. I would have preferred they put the tuna in their signature style bread despite the fact that the crust can sometimes be rock hard. I don't remember the Caesar dressing tasking sweet so maybe it's just me. I was starving after all. read more

I got the green power smoothie and it was really good. It was a little tart but I am thrilled to find a smoothie on this side of town that isn't full of dairy as I am intolerant. The cashier was friendly and helpful. She explained that I could ask for any of their smoothies without the yogurt. It was a comfortable atmosphere, the tables were clean and the line to order moved fairly quickly. read more

Panera Bread - Green Power Smoothie (dairy free) - Sandwiches Near Me - Norman, Oklahoma

See all

Today is Veterans Day and I went for the special because I'm an AF vet. This location is a franchise and this was their first year participating in a Veterans Day special. The manager was very polite but his employee was incredibly rude. Understandably, none of the staff knew how military identification worked. I explained it to a couple of them since I knew there were more than likely going to be more vets coming through today. After showing him my drivers license with the veteran information on it, the kid at the window told me he knew I wasn't a vet because he went to breakfast with his grandpa and he had an id from base. He continued to argue with me about whether or not I served until I asked to speak to the manager. I'm NOT coming back to this location again. read more

This was really hard for me to leave a 3/5 star review because I frequent this Panera Bread often. I come to study several times a week and stay for hours, while which I order several times during my stay. Before today I would have left a 5 star review; however, I just witnessed the manager state very loudly that the woman (customer) he was on the phone with was "full of shit." He said that after he put her on hold. I'm sure she had a ridiculous order or was requesting her large order immediately, but that was very off-putting to hear as a consumer. Everyone has bad days, but as a manager, you should be setting the example for your employees. read more

Call me a sucker, but I love me some Panera. Sure it's a chain, but they do a darn good job of pumping out delicious food and pastries. I also adore their app ordering and being able to just walk in and pick up my food without having to speak to a single human being. I've never had a problem with a wrong order or long lines, but I think I usually don't hit them at peak times. My food has always been fresh and delicious. read more

Panera is a great place to have a meeting. Getting ready for a #Notary #Signing. We are open 24/7 (Even on OU Football Game Saturday) 405.361.3900 read more

I haven't really ate at Panera bread, I've always heard it was too expensive. Well tonight we decided to go and the chicken noodle soup was amazing! The macaroni and cheese was good!! The grilled cheese was okay, and so was the blt. When we looked online at the menu the prices weren't listed, so we kind of ordered blind sided. The guy working said he would put the receipt in the bag and never did, so we couldn't we see what we spent $30 on. It wasn't bad, but I would have loved to have my receipt to distribute the prices. read more

Ordered online. I had a few things in my cart and went to check out and the bagels had already sold out and had to change my order. Otherwise it was easy simple and quick. Paid for the order online my hubby picked it up with no hassle. Friendly and clean. read more

Usually this is a positive lunch experience --not today. Dead fly on the windowsill next to me, and they forgot to dress my salad! I went ahead and ate my dry salad instead of gathering up my iPad, tote bag and salad bowl to try to rectify. Would have added a lot more hassle. read more

Went for lunch today and the employee who helped me was over the top fantastic! He went out of his way to make my experience extra special. I really appreciated his customer service! Thanks Spencer!! read more

Panera Bread - Sandwiches Near Me - Norman, Oklahoma

I'm not impressed with customer service for the amount to be shelled out! Oatmeal is served all day! People should plan accordingly!

Always friendly service and never disappointing when it comes to baked bread and pastries. This is my go to place during the holidays for business gifts. The coffee and speciality coffees are good but nothing special. The lunch and dinner menu items are good, but I find them small and somewhat pricey. My score is a 3.5! read more

I was told to order from the kiosk and I did so, the card reader was broke on the one I was using I told an employee and they said to try it again so I did, after that it had been about 10 mins of me trying to order and when I got there it was 6:50 by the time I finished at the kiosk it was 7:10, Panera closes at 8 I told the employee again that I wanted to order since the do not close for over 40 mins, the employee then told me I could not place an order any more because it was too late. I will never eat at this restaurant again, worst customer service I have ever personally received. read more

I have been coming here for years, but something has changed. The last two times I have ordered the Asian Chicken salad all I got was lettuce. Very little chicken, no Asian croutons and the lettuce was wilted. If I wasn't having my daughter pick it up and bring it to me, it would of been sent back. I may not be back and I love Panera. read more

really bad service!!!! do not recommend this particular establishment!!! food okay. don't ask questions. smart ass too! extremely unhappy w/girl w/really long dark brown hair & glasses working the drive-thru. very sassy & not too bright either. read more

As much as I hate to admit to liking a chain, Panera is a pretty darn good one...Usually.This location seems to be the exception. I went in search of a simple bagel pack today, and even that was a flop! First of all, this location never seems to keep their bagel selection very well stocked. What made me really sad was when they dropped two of my bagels! There were so few bagels left to choose from that I had to replace them with flavors I didn't really want. I know dropping my bagels wasn't intentional, but guess who still had to pay for the bagel pack? Me. I think In the future I'll drive to an OKC location rather than wasting my time at this one. read more

As much as I prefer local coffee shops and cafes to chains, Panera is still my go-to place for studying and catching a meal when it's cold out. The macaroni and cheese warms me right up, and the mediterranean vegetarian sandwich always hits the spot (i get both, of course. are calories even real?). the tea and coffees are always up to par and help keep me awake during those long study sessions. Reward system is good, especially if you stay a long time. You earn a visit for each transaction at the register, so by splitting your meal/tea/treats into different transactions over a study day, you can get a reward by the end of the day! Momma knows her tricks. Got free bagels for a month once and it made my life. make that happen again, please!! read more

I just moved in with duffel bags. I went next door to the Panera bread. I had 2 soups to go in a paper bag. A huge cockroach crawls out the bags a minute later. There was no roaches in the apartment cause I had just got it. Picture this; you bring a paper bag (roachers love paper bags) I thought it looked dirty to. It's a bummer I ate at the mwc one all the time. Go plastic Panera, go ahead you make enough money from bread so stop being cheap. read more

Great for breakfast and lunch. They have really good soup and sandwiches. They also have good pasta. The workers are very nice.

First time there and it was great!! Broccoli soup was awesome, new drink is great and staff was friendly

I got the Choose 2 and picked tomato soup with baguette and a Chipotle Chicken Avocado Melt. The food was delicious and the soup was a great size, but the sandwich was pitifully small. It was maybe 3x4" (roughly the size of a trifold wallet or an older iPhone). For $9.08 I was disappointed. read more

Forgot an entire sandwich and extra bread on my togo order. Called and they were rude about it. Drove back 15 minutes each way. Sandwich was cold and disgusting. No apology. Will never go back. read more

I was really excited to write a dazzling review for this place after I felt like I won the lottery after receiving a hot & fresh French baguette with my to-go order; however when I got home, I definitely was disappointed. My order was simple, a you-pick-two with a Mediterranean veggie sandwich & a side Greek salad, extra dressing. (They forgot the dressing)The service through the drive-through was fantastic compared to other visits. When I got home, I started eating my Greek salad and when about 75% into the salad, I look down & see A DEAD FLY just hanging out in there. I was Mortified to say the least, so I immediately called Panera & asked to speak to the manager. A man named John answered the phone & I let him know what happened & asked him that he pull the lettuce so nobody else has an experience like mine. He didn't seem too entirely concerned about & gave me an automatic response of "oh, we'll check that out" I wasn't calling to poach a free meal out of my situation, but rather to prevent someone else from potentially getting sick from ingesting dead insects. Definitely won't be ordering any food from here again. read more

Panera Bread - Dead insect in my Greek salad. Not exactly the protein I was looking for. - Sandwiches Near Me - Norman, Oklahoma

I usually have pretty good luck with other Panera locations, but this one was terrible in terms of dishes missing multiple ingredients. I was in a good hour-plus before they closed, and they were not busy. Ordered a Thai Chicken Salad, which is supposed to have "Thai cashews, fire-roasted edamame, red peppers, carrots, fresh cilantro and crispy wonton strips tossed in our low-fat Thai chili vinaigrette and drizzled with peanut sauce," in addition to chicken and romaine. Mine came out with the lettuce, chicken, peanut sauce, and wonton strips. That was it. Took it back to the counter, and listed off the items to the cashier that were missing. She told me they'd re-make it, but that they were out of edamame. Offered a couple of things instead, of which I chose quinoa. So the second salad I got had lettuce, chicken, sauce, wonton strips, and quonia. No cashews, red peppers, carrots, or cilantro. Bread wasn't that good either - didn't taste like anything. Panera used to have these great sourdough or at least fresh-tasting baguettes. read more

This Panera is definitely very meh for me. The front counter area is super congested. The quality of product at Paneras across the board has seriously slipped. You cannot trust that your order will be correct without double checking. I ordered the avocado, egg white power sandwich the other morning and they left off the egg white. Luckily an employee realized even quicken than I did, but how do things like that even happen? Carelessness. I appreciated him correcting the problem however the sandwich was sloppily put together. The bread it was on was hard as a rock and I struggled to cut it with a knife. Disappointed to say the least. read more