Excellent visit today Sandwich was tasty and soup was flavorful with lots of chicken. They didn't skimp today. The price is right read more

Panera has lost me for sure as a customer!! I came to use my so called reward because I haven't been to Panera since they took out my Napa Almond chicken sandwich and my green goddess salad. The price of soufflé is utterly ridiculous!! This location had an employee that seemed to really not want to be there and everyone wanted to order at the register. I tried to do the kiosk but it wasn't giving my reward yet it was there to click on but was still charging it. Same thing happened at the register but that was after back and forth trying to find something I wanted just to redeem the reward. The guy that didn't seem to want to be there just left and no was at the register at all. I had to ask people in the back to come up and help. Yet the manager of the day was the one that rang me I still didn't get the reward which was a free bakery treat with a $10 purchase. They gave me a baguette that I did not even want. I would've chosen the chips instead, but that wasn't even offered so what a waste of bread and I had to get a refund for my reward because it was still charged!! I had to use the bathroom and the line was getting long and I had been there already awhile just trying to find something that was $10 or more. When I was in the bathroom I thought to myself the price seemed off and when I looked at the receipt I was charged. Now it was refunded but I still need to check my bank just to know for sure it was. The price for the bread bowl was just crazy while their deal on some soup is ok ,it will not go with the reward. I will never be coming to any Panera ever again. FYI to used their bathroom you need to ask for a code. Parking is horrible and their drive thru line seemed long The reward I got was so tiny and not even worth all the trouble I had dealt with on a Thursday afternoon. read more

Panera Bread - Salad Near Me - Modesto, California

The drive thru is not convenient at all. Instead of having people with orders that take long move to a parking spot, they just make everyone wait and you can't get out. I stopped going in the morning because even if I got there in plenty of time, I've had to wait and then be late for work. The food is good but expensive. read more

Placed a pick up order of the chicken noodle soup, and I had to return it because it was all broth. For a $10 teeny tiny portion of soup, I was anticipating actual food! I felt so embarrassed having to ask for another serving... read more

Nicest human beings on earth. Thank you to the wonderful cashier Melanie for exceptional customer service. My bbq chicken was tasty and just what I needed in a quick bite. The whole crew blew me away. This location is also squeaky clean and I'll definitely stop by again if traveling through the area. Kudos to the management for such a well-run location. read more

waited 10 minutes for them to put a bagel in a bag, half the time their hot coffee is empty

Once again- I'm back and everything is fabulous. Food good. Staff friendly. Restaurant clean. read more

Panera Bread - Chicken poppyseed salad. - Salad Near Me - Modesto, California

Food is amazing, always comes out good, however the lady at the front counter with the mask on her face was extremely rude and talked to us rudely when asked if the avocado toast is sold out and even kicked us out of the area by the coffee all because we were looking at what beverages they offer read more

The nice thing about Panera Bread is that they offer good healthy food for reasonable prices. However, this particular location turned out to be somewhat disappointing. When I arrived there was a sign posted on the door saying that they were out of bread and all bakery items. As it turned out they said they did have some white bread, so I was able to order a "U Pick 2" with a sandwich and salad. It was dinner time on a weeknight, and the place was basically deserted and not well staffed. This location is out at the end of the parking lot of a shopping mall, so there is plenty of parking. read more

Panera Bread - Inside - Salad Near Me - Modesto, California

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Finally sat inside to eat lunch. I started it with their New Mexican Street Corn Chowder, wow this was really good, hot and creamy with plenty of corn served with a baguette. I also ordered a Turkey Avocado BLT sandwich. I added red onions, spinach, Gouda Cheese with Spicy Mustard and Garlic Aioli (couldn't taste it). Bread is soft with the best crust. Plenty of seating inside. read more

Panera Bread - Mexican Street Corn Chowder & Turkey Avocado BLT. - Salad Near Me - Modesto, California

Great service. The best of all local Paneras with regards to menu accuracy. Cafe is a bit loud, but the noise is tolerable. read more

Panera Bread - :) - Salad Near Me - Modesto, California

This is the slowest Panera on the face of the planet. They are never busy and it takes forever to get your order.

Quick drive through visit so this review is based on drive thru only. Person took my order tuna sandwich and ten vegetable soup. This is a special they offer for $5.99. Very good price for a decent meal that is filling. They never asked if I wanted a drink. Did ask for my phone number for rewards and that was a good thing but distracted me from the drink do I ended up with none. Quick service as I waited less than five minutes after my order was placed and I was already leaving the drive thru with my food. The bread as you can see in the photos was a large piece(yay) but had huge holes in it! Probably better for me as I don't need the extra carbs anyways.. lol Sandwich had A LOT of lettuce. Too much for my personal opinion. I took some off and it was all good. Speed in drive thru: 10 Quality of food: 9 Customer service: 7 Value : 10 ( only because I got the special as in general Panera can be little tad bit pricey for fast food in comparison to the others) Overall score :9 I give two points for each star so this is a 4 1/2 star review for Panera drive through. However, Yelp doesn't give half stars so I have to go with the 4 stars as it didn't make the cut for 5 stars. read more

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Yesterday I entered the drive-thru and had to wait a considerable amount of time. I waited (with only two cars having ordered), for 5 minutes. It took another 3 minutes to take the order of the car in front of me. I was then asked to wait for about 3 minutes, my order was taken, but the computer system was down so the worker said she would just give me the drink from my Sip club account. Once I ordered, it was another five minutes and no movement from the car at the very front. We are now at the 16 minutes and the same car at the window. I actually got out of my car and walked up to the window to ask what was holding the line up - thinking it may have been the driver. The worker said there was only three (3) people running the entire store. I said, "you gotta get this moving," and as I returned to my car each of the drivers wanted to know what the holdup was. Even the lady behind me asked. Then, when I finally got up to the window at the 20 minute mark, one of the workers whispered back to "Jordan" that "this is the one." Jordan proceeded to ask me for my Sipclub number, and I told her at 20 minutes and already stating the drink would be processed, taking longer is ridiculous. She said the drive-thru is always impacted and they were doing their best and relented. First it was a lack of staffing, and now it is three cars and 20 minutes is impossible to get their drive-thru efficiently moving. I asked for the "store manager's name", and she told me Eduardo, I believe. When I got home, I called the store and asked for him. The girl who answered said "he's asking for the manager." Then, Jordan gets on the phone. I recognized her voice. I stated I wanted the store manager and would call back. This is all to say that staffing, drive-thru performance, and intelligent decision-making can make or break a location. If they are understaffed, close the drive-thru. If they are inefficient, figure out how to speed things up like others have - or use those parking spots and signs for drive-thru orders that slow it down. It's not rocket science, but it seems Jordan is stuck on solid ground and will be until she is properly trained. read more

I'm not sure if he was the drive thru manager but whoever he was he was rude and a POS!!! I waited in the drive thru for the cars to pull forward and when they finally did he was like ummm yeah we closed a minute ago... he was probably in a hurry to go see his boyfriend or something. So we had to wait for the vehicles ahead of us while we couldn't order anything. F this place and I will never support another Panera again, and yes one POS can leave an everlasting impression on the establishment!!! read more

Decided to stop by for my usual tea and went inside to pay. Got my free monthly drink and paid for another one. Grabbed my cups and all the lemonades were not in there dispensers but in plastic tubs just sitting in the counter with no lids. Had to go to the back counter and ask for help. She filled one of my cups up in the back and then proceeded to come to see if there were lemonades and saw the plastic containers. She grabbed a plastic cup dipped it into the container that had no lid and pours it Into my cup. Seriously? Has all food safety handling gone out the door? All these girls making food with their hair not contained with hair nets. Y'all that monthly lemonade pass is being unsubscribed too. Yall nasty. read more

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I absolutely love the wild rice soup and came to order a few. I've visited twice this week--while the food is great, it's a bit pricey. Unfortunately, the service has been disappointing. Both times I came around 7 PM after school meetings, and the drive-thru experience was unpleasant. The cashier, a girl named Araceli (I believe that was her name, as it was on the receipt, but she sounded like a man at first--just to clarify, I don't mean to offend, but that's how I can best describe her), was slow and didn't acknowledge us when handing over our food. She didn't say thank you or offer any friendly customer service; she simply closed the window. This poor service has left me hesitant to return to this location. read more

Can't go wrong with Panera! The customer service at this location is above average. I think my mom might have forgotten to customize her salad with the dressing on the side, and even so, the manager was kind of enough to have it remade for us and gave us a to go container for the one we were going to send back! People will always remember exceptional service! read more

Panera Bread - Strawberry chicken poppyseed perfection! - Salad Near Me - Modesto, California

Lotsa great menu items to select from. Associates Marisol and Princess understand customer service, consistently friendly, helpful and courteous. Princess is an expert in making bakery items, while Marisol is a knowledgeable ingredient expert. These two young ladies are definitely an asset to the Panera brand, Emerald too! The End. read more

"Here you go" From the side of your face with attitude followed by the door immediately being slammed. Not what I consider great customer service. read more

They took forever to take our order through the drive thru. After 5 mins of waiting, the drive thru worker finally took our order. Then, it took them about 10 more mins to get our order ready. read more

I'd consider supporting this location due to the management. I was set to interview as cashier role at this Panera. All was well, it was a pleasure speaking with Israel Alonso (Team Manager) whom I had my first interview with, then I had my following interview with the Assistant General Manager Sokhum Thoeun. My interview was scheduled and confirmed but I didn't speak to Sokhum Thoeun until 40 minutes after the scheduled time. It was hardly an interview once she did have the time for me but a chit chat that went on for almost an hour where the AGM barely asked any related questions about this position and a rant about previous experiences she had with customers. I was respectful and attentive but still was not considered for this position. It's understandable that the company wants to move forward with other candidates but it was a complete waste of time. read more

We stopped in for coffee and lunch today. I was so impressed by the service from the General Manager, Emerald. Really great. He was happy to serve and provided great customer service. And he walked around often making sure the restaurant was clean and things were taken care of. It's really nice when you get good service these days. This is my favorite Panera now because of the service and high standards. read more

We had to park and wait like 20 minutes just to get half a grilled cheese and a Mac and cheese whatever girl was working the window here too had the worst customer service she was very rude and off putting when she came to the car to hand the order to us she was very rude giving us dirty looks will not return to this location read more

Love the Margherita pizza and great customer service !!!

The food was spot on! I got there at the last minute. It was questionable as to if I made it by closing time. The manager and staff went the extra mile to help, and the food was great! Thanks Panera! read more

Not sure why I come back to this place! Last time I ordered the Broccoli cheddar soup it was runny and once again it's runny and has no flavor. Won't be back here again especially for souo! read more

They suck , they forgot to give me my sandwich dumb girls at drive thru never double check if u have all your items and then wanna be gossiping about the customers! We customers have a lot to complain about you employes as well . Panera employees suckkk read more

Came to Panera after not visiting for awhile. Ordered the pick two with water and a cookie. Cost was $20.13!!!! For a half salad, small Mac n cheese, and water. Hmmm! Not even a restaurant with service! Way over priced. Won't come back for sure! Order was wrong also after customizing my salad. Hope this review helps others. Panera needs to get it together if they are gonna stay in business read more

I got avocado toast it was horrible not ripe at all & it was maybe 1/8 avocado. The caramel latte was very good but was not hot

Wow $5 sandwich. So worth it. I have nothing else to say. This is a joke. Don't know why Yelp is forcing me to write more characters. read more

Panera Bread - Egg and cheese on brioche $5. Horrible waste of cash. Pathetic. - Salad Near Me - Modesto, California

First let me say they have really great tasting food, what little of the food they actually put on your sandwich. It tasted great however it was more of a very small toddlers sandwich than an actual adult size proportion. The pastries are very good here but the price is high, they are sort of fresh but they way they store them really doesn't keep them fresh. The have good coffee but for a company asking to have a monthly subscription for coffee you would think they would offer more than half and half and almond milk for creamer selections. If you go after 2pm your coffee will not be fresh. The staff is friendly and helpful. The overall cleanliness of this place is nasty. I will go to the Manteca one from now on if I go again. read more

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Great customer service, as soon as i walked in i was greeted by staff and when i was looking at the menu. Staff asked if i had any questions. She gave me great recommendations. The manager emerald was very kind! Definitely recommend stopping by for breakfast. read more

Great service delicious meal options served hot. Generous portions and variety make it a great option for any meal or dessert. Ambience is calm and inviting. read more

Ordered an Egg, Cheese, & Bacon Ciabatta breakfast sandwich... Wasn't until I got to work and sat down to eat and saw that I received something completely different... the sticker on the sandwich read what I ordered but what i ordered was not what was wrapped. Unfortunately I could not just leave work to go back and tell them my sandwich was wrong... Looking at the menu I figured out what they gave me... A Chipotle Chicken Ciabatta... Completely off from what I ordered... read more

Ordered a Turkey sandwich and a small ($7.00) Mac and cheese. The Mac and Cheese, for that price just wasn't "small" it was MINISCULE! It was a total rip-off! If it had two small spoonfuls that would be possibly be an over estimate! I don't mind during Covid using DoorDash to help a business survive difficult times but to get ripped off? This was truly pathetic! The bread was simply tossed into the bottom of the bag without any covering, wrapper or any other item protection. Pathetic! read more

Stopped in to grab a quick bagel and coffee. I got my bagel and coffee and also the bagel that had a bite right out of it! I'm so disappointed and disgusted! Never will I go back! Never will I have Panera again! Please think twice before coming here, wish I would have read some of the other reviews before today! read more

Panera Bread - Someone took a bite out of it before it got to me! - Salad Near Me - Modesto, California

OMG where do I start??? Let me tell you, no oneeeeee takes your order here you need to Order in the tablets there, so if you aren't a tech person don't come here.... the employees don't do eye contact with you, they take forever to do an order just for a soup I waited 45 minutes, just for a soup!!!!!!! I am sorry i don't like to leave a bad review but this place sucks, I am not coming to this one never again. read more

This review is for 2 visits to this store. Our first visit was a Friday night around 5:30. I ordered a pick 2, soup and sandwich. My soup was warm, not hot. I told the kid, he left and came back (assuming he went to ask what answer to give me). He returned and told me, I could use the the microwave to heat it up and offered to show me where it was. Ummmmm....what?!?! Seriously? Second visit, same day, same time. 2 out of 4 of us received the wrong items. The shift manager offered to fix the items, which she did. She was very kind and generous! I'm sorry I didn't get her name.If only all of the workers were like her! We left about 6:15, there were pro\baby 6 people in the restaurant. Not a good sign.... We won't be returning! read more

If I could give zero stars I would have this was the most nastiest soup I have ever tasted in my life it's nothing like the pictures it's all broth and the taste is so plain and disgusting no flavor straight water. How could they serve something like this to someone? Sucks because I'm already home and feeling to sick to go back out or else I would go change it. Bummer. Never again! Picture of what was supposed to be chicken tortilla soup verse what I got. read more

Panera Bread - South west chicken tortilla soup - Salad Near Me - Modesto, California

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