I would give 0 stars if I could. Dirty tables and trash coming out of the garbage and the floors had trash on them. Cashier didn't know what she was doing. Manager was very rude. I Asked for extra lettuce in my salad. Manager said we can't do that. She tried to make you feel horrible for asking for more lettuce and then when I walked away she was talking to a employee about me. I could hear her talking. This place was not busy. I understand why. Poor management and Very very small portions for very high prices. We have stopped here before and had a bad experience also. But thought we would give it another try. We will not be back! read more

Why is this place such a disaster?!? The food is good when it's made correctly. It's Panera we all know what it tastes like. But the drive thru at this location is horrible. I am here quite often and I don't know why I bother. Every other time I'm here I receive the wrong food in some way. It's also the slowest drive thru On the planet!! Ive never spent less than 7 minutes waiting for food. So frustrating coming here. read more

You know why I'm here .... that Iced Green Tea is the truth!!!! Not to mention that pick 2 Chipotle Chicken Avaccado Melt and Southwest Chicken Tortilla Soup are great additions! read more

Panera Bread - Sandwiches Near Me - Merrillville, Indiana

This Panera is a really clean & friendly establishment. Being a Vegan is really hard sometimes; a lot of business' aren't sure of what is in their food. I've never had a problem here! They have a book that lists all their ingredients and aren't hesitant to check things out. They even let me look if I want to! read more

Panera Bread - Sandwiches Near Me - Merrillville, Indiana

Don't stop here. Keep driving to another Panera if you really want Panera. Many items were sold out on the menu. As we were waiting for our order it seemed like every customer returned to the counter with a complaint. Should have gave us a clue. No luck, our order was wrong too. We received sandwiches we did not order, no fruit cup and no silverware for mac and cheese. Took the whole thing back and asked for a refund. No thank you! read more

Worst service I've had in a while. 20 minutes to get a toasted bagel. They have a new service where they bring the food to you, but it's a disaster. Don't fix what isn't broke. read more

I what I expect from Panera. Very clean, courteous staff, good healthy food and hot coffee. Fast service got me in and out quickly.

I typically visit Panera when I'm up visiting my parents in NWI. They are one of the few bagel places near their house, and I do love me some bagels. The bagels are not as good as Einstein Bros, but they're fairly good. Their sandwiches and soups are really great. For lunch I always get the you-pick-two option so I can get both. This location is pretty standard. It always looks clean and is well stocked. The service is not the fastest, but that may just be the nature of selling and toasting bagels. read more

They have now started this new system with kiosk ordering and self service. I like that but it is still not completely functional. I am never disappointed with their food but never impressed either. read more

I stopped in the drive thru this morning and ordered a cranberry/orange muffin. There was only 1 car ahead of me and they were already at the window. I ordered and drove up. After less then a minute, the car in front of me received their two drinks and drove off. I pulled up. After several minutes, and after observing two employees chit chatting and enjoying a beverage, it was obvious to me that I wasn't a concern for them. I left. Drive up service their has always been slow, so I don't stop there often, but this experience wasn't just slow in my opinion, it was rude and disrespectful. I won't be returning. read more

I frequent this location about twice per week. I LOVE the soup and sandwich combo. What makes this place a winner has a lot to do with their efficiency, the amazing lighting, there seems to be more booths that outweigh table seating. I took off one star for the tables not always being cleaned. :( read more

Our stop when driving back to Indy. Convenient with order online or from App. Clean restaurant. Coffee is fresh with the brewed time. Good breakfast sandwich with nutrition and low calories. I ordered Power Sandwich with avocado, egg white and spinach, 400 calories. read more

Panera Bread - Sandwiches Near Me - Merrillville, Indiana

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They have a very good pic 2 I would recommend the French onion soup and a sandwich fantastic choices. Then if you need dessert the shortbread cookies and the chocolate chips cookies are at the top of our list. read more

My fiancé and I stopped by the Panera in Merrillville on a Tuesday afternoon. We were amazed with the level of customer service provided by a young lady named Diondra! Even though we had a long and complex order she served us in a timely and incredibly friendly manner! We are regular Panera customers in Los Angeles and while we have always been satisfied with our local Panera, we have NEVER experienced that level of customer service at any other Location. Diondra is a credit to Panera Bread! read more

25 minute wait and passed us in line ordered many times. Food is always good, but not efficient when busy. I'll continue to enjoy and love Panera, but will never go to this location in my lifetime read more

While they have quick service - some , not all, employees can be VERY short, disrespectful, and come off standoffish. During a recent order I was constantly getting cut off during my order with rude remarks such "we can't do that"! - Well I wasn't aware , that's why I asked ... anyway , I'll continue to come here as it's the closest for me. But some attitudes need to be addressed. read more

The service here was awesome. I went for lunch with my sister in law and it was packed there was no where to sit but one of the workers was quick to clean a table for us and bring our food to us. I have never been treated this well at a panera. I definitely will be making another visit soon! read more

Tried the new plate bread. It was pretty good. Had the Chipotle chicken and also Magarita pizza. Also had the chicken soup which is always great. read more

Typical Panera Bread location. Convenient to a number of hotels. Located directly off Lincoln Highway.

Panera's food is a good healthy option but customer service has really gone downhill. On top of that, prices have gone up considerably and they also put you in an awkward position of asking if you'd like to tip the employee taking your order. As much as I like their food, due to price increases and service, I now go there as a last resort. read more

Not as great as other Panera's. Their is no attention to detail and the staff is less than enthusiastic.

I was hungry and I must have passed about a dozen greasy spoons to get here. It was late and I knew for a couple of bucks more I could have a good meal at my fav fast food place. I ordered the thai chicken salad and the girl asked if I wanted any dessert for 99 cents. I looked over and the ants had raided the picnic basket! One upside down brownie and bunch of messed up doilies. Ummm, NO! The salad was tasty and the heat didn't hit me until I was almost finished. I could have used another foot of that baguette though! Yes, I wanted more, but I didn't feel like paying 20 bucks so I could eat two dinners. read more

Great place for all your healthy breakfast, lunch, and dinner cravings. The Asian chicken salad, chicken & wild rice soup or the Turkey Chili continue to be my favorite items. This Panera like most others is spacious and clean. Well run establishment with emphasis on delicious food preperation. read more

It was pretty amazing how busy this Panera was for the time of day. I came at 11:00 on a Wednesday, and it was packed! Lines clear to the door, practically every table full. Yet, it still wasn't overly chaotic. The staff handled the crowd splendidly and with smiles on everyone's faces to match. read more

The "pick 2" option is great. You decide on soup and salad, salad and sandwich, and/or soup and sandwich. You also get the option of a "pastry treat" for an additional 99 cents - not bad if you dig sweets. The food is always great. The service is always fast and polite. The atmosphere...free wi-fi and coffee type atmosphere if you're into reading, working on your laptop, and/or chilling. I've seen plenty of big groups eating and meeting at Panera's must be a popular spot for school work type meetings. I take away one star for lack of parking during busy lunch/dinner time for this particular location. read more

Slow service during a slow time of the day when ordering just 1 breakfast sandwich. also very unfriendly...geez what is wrong with these people?!? read more

They get a star for being Panera and they get a star for being tasty. They get nothing for getting orders done accurately. Unfortunately I go here all the time because my family loves the food. I would say I have received my order 100% correct maybe 10% of the time. Today they took and item off the menu, Asiago Bacon, Egg & Cheese bagel and put it on a poppyseed bagel. Unreal. read more

I've been to this Panera once before and the food was good. Today I ordered the half Big Kid Grilled Cheese and half Chicken Ceasar Salad. I'd call the sandwich more semi grilled, but it was still good. I was surprised how large the salad was for a half order. Now I've never heard of a pre frozen salad before, but this one had to have been. The lettuce and chicken were so cold it hurt my teeth. I couldn't even get a fork into the croutons, so scouped a couple up and they were actually chewy. The chicken was flavorless and tasted processed. I'm giving two stars for the chunk of bread that came with the salad. Crispy on the outside and soft and chewy on the inside. Absolutely delicious! Best part of the meal. read more

I always have trouble finding a table without crumbs or garbage already on it and they have messed up my order half the time. Besides that I appreciate that they bring the food to you and the staff is very nice. read more

Awesome soup in a bread bowl. Baguettes are amazing. My daughters got me hooked on going. Whenever we eat there we have to get bowls and baguettes to go. read more

Lady totally entered my order wrong. I guess the way I wanted it didn't matter. That's ok next time I'll sit in the drive thru and check my food. Then they can bring me out another sandwich since I'm paralyzed. I feel that I've been discriminated against and will be reporting this to the ADA. read more

Grat bread no doubt! Service is friendly but there is some reps that really need to go home and take a nap. they are super kranky. I stop by every single morning an the drive up window in the mornings they are super kranky. For dinner the drive thru is full but the inside staff is wonderful besides one or two ppl. Delicious soups and sandwhiches. read more

Good spot to stop right off the highway from Chicago to Indy. Clean, lots of options and a good representation of Panera chain. Fresh bagels, tempting baked goods and soups and sandwiches a plenty. read more

fun place on my way home from Chicago and Milwaukee. Love the soups they offer. easy on and off the interstate. I got the $1 add on and I suggest the carrot cake muffin. Great for later on the road for a snack. read more

Not as "homey" feelin as the highland location, but just as good in quality of food and service. The pick 2 is always a great choice when you want more bang for your buck read more

I eat at several different locations and I love all of them, except for this one. The drive thru staff always makes me feel like I'm bothering them. The last time I was there I was told I could only have bread with my salad. I know this is not true, because I've always had my choice of bread, apple, or chips. Jelly's is at the opposite side of the plaza and has a healthy selection as well. I might have to wait a little longer for my meal there, but this Panera has made the wait worth it. read more

I luv this place. Great for breakfast or Lunch. The pick two is a great option because you get just enough to be full and many have room for a pastry. I luv there freash bread, pastries, bagels. read more

Pretty average Panera bread, except with no other orders in queue it took over 9 minutes to get one order of Mac N Cheese. Disappointed.

I simply adore Panera Bread! I've never been to a bad one yet, which speaks volumes to the standards this franchise has. I love the ambiance--you can eat while studying or perusing online with a tablet, you can enjoy a casual date night with your significant other, or you enjoy a hot cup of coffee or tea in a plush seat. Either way, this place is my go-to for an appetizing meal. read more

I've been to this Panera a few times and they've always been good. The staff is friendly and helpful. I like that they have many options for ordering from either the kiosk, the cashier, or from your phone at the table. I recently discovered that I can order and pay from my phone and it makes picking up my lunch so much quicker. read more