I usually like the food at McAllisters but, tonight the food was horrible. We ordered two cups of the Broccoli Cheddar soup which was lukewarm. We each got a plain potato which was not only burnt it wasn't cooked through and it also was lukewarm. All together we spent 56.00 for food for the family . We left disappointed because we really do like the place. Before anyone asks why we didn't send it back , we have far too many family members that have worked in the food service industry. I know what happens to food that gets sent back. read more

McAlister's Deli - The receipt from our dinner. - Salad Near Me - Merrillville, Indiana

Ordered a soup there was a hair in it and brought it back to get a new one and she fished the hair out and gave me the same soup back . The only reason I knew that was because I bought black pepper on jt before giving it to her . She lied to me . Horrible place . read more

McAlister's Deli - Salad Near Me - Merrillville, Indiana

The service is horrendous at this location, would not recommend. As far as the food is concerned, it is just OK, nothing special. Much better places to eat in the area. read more

We have been here a few times and have not been disappointed. The portions are huge the restaurant is clean and the staff have been very nice. I had the savannah chopped salad. It had a good variety of toppings. Husband has the same thing every time... The New Yorker. It piled with meat. We like stopping here while we are in the area. read more

McAlister's Deli - Savannah chopped salad - Salad Near Me - Merrillville, Indiana

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This is by far the worst McAlister's Deli in Northwest Indiana! How do you mess up your signature sandwich?!?!! The McAlister Club is my absolute favorite and I frequently patronize the deli whenever I come across one! Valpo, Schererville, etc all have exceeded my expectations in regards to quality and quantity of food, customer service, and cleanliness! This place was dirty and very unprofessional!!!!! When I made mention of the very poor quality of my food I was blown off and my concern wasn't properly addressed!! Hardly No meat on all layers! The area that supposed to have bacon hadNo bacon! No condiments!! Poor quality sandwich for the price! Very poorly made for $8! Update 5/7/19 Another Untoasted McAlister Club! This is ridiculous! The service was horrible provided by Mina! Management was equally horrible and ineffective! Another guest had to return a meatless sandwich as well! Smh ‍ when you had the option of doing a survey the food and service was top notch! read more

If I had looked at these reviews first, I'd never gave them a shot lol. Anyway, I had a spicy turkey melt and my guy had the king club and broccoli cheddar cheese soup. I tasted all of it and it was all tasty. Nothing special but will do for a quick lunch or sandwich fix. read more

God awfully slow. 3 groups left after seeing the unserved line at the sole register. Uncleaned tables. Dirty restrooms. One ketchup bottle for the entire restaurant to share. Sticky floors. It's probably been 3 years since I've been to a McAlister's Deli and thought "hey, we haven't been to one of those in a long time." Perhaps another location, but never here again. read more

Do not go to this place, only 2 pieces of meat, a few strings of sauerkraut, the meat smell rotted, omg and I paid $14 for this sandwich, the floors stink omg everything about this place is bad read more

McAlister's Deli - Dry az Rachael sandwich - Salad Near Me - Merrillville, Indiana

Today, after sitting in the drive thru line for 20 minutes to pick up my preordered food, I went inside and asked what was going on and had four employees immediately and simultaneously yell at me. I wasn't rude in any way to them. I just wanted to know when we would be getting our food, and they didn't even try to be polite. They acted like how dare I even ask. The lady in the car two cars ahead of me (there were 5 in line) said they hadn't said a word to her for 15 minutes while she was waiting. Yesterday, they had my food ready on time but left out 4 things in my simple order of 6 things. This used to be a good restaurant, but I have watched the quality of the service go downhill for years, and now it has become atrocious. I don't expect good service from anywhere nowadays, but this was borderline abusive. read more

This restaurant has greatly improved. The food is great. The service has been great. The cleanliness of the restaurant has turned around and the service is second to none. read more

I'm embarrassed to say I come here almost every week, but these are my favorite girl's. Seriously, the sandwich's and the wraps are so good. read more

McAlister's Deli - Spicy Turkey Melt - Salad Near Me - Merrillville, Indiana

Great stop in for lunch whether you are traveling or stopping for a quick bite to eat. They offer a variety of sandwiches and soups including bread bowls for your soup. I decided to go with the pick 2 where you can get a half sandwich and soup. One of the specials was a crab corn soup. It was very tasty but I wish the crab chunks were bigger. The crab was thinly shredded which gave the flavor but you weren't getting full bites of crab as you were with the corn. read more

McAlister's Deli - Salad Near Me - Merrillville, Indiana

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Me and my girlfriend usually like this location but the last couple of times we've picked it up it hasn't been too good. We usually like to get the McAlister's club and the only thing we customize is the bread and cheese. The past couple of times we got it, they didn't customize it at all. It's just really frustrating the orders that are getting messed up aren't difficult. read more

I don't know what happened to the in depth review I did for this place and I'm not rewriting it. But I will sum it up. Dry food, overpriced, but eh location. Customer service was average. I wouldn't drive out of my way to go here. But if I was really hungry and nothing else was open, they may have a shot, if I didn't feel like throwing a sandwich together at home. read more

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Ate here today with my family. Took 20 mins to get our Pick 2 food. Both spuds were cold (wouldn't melt butter at ALL). We didn't complain just ate them anyway. Another lady dining took her potato to the counter saying it was cold. The girl at the counter then stuck her hand in the potato & told the customer it was in fact warm. The manager came up to investigate because the lady obviously wanted a refund after this & agreed with her co worker that the spud was warm. ARE YOU KIDDING ME???? In 30 years of eating out in my life I have never witnessed something so disgusting. My husband even told the manager that in fact our spuds were cold as well & the customer was correct. She didn't seem to care about that at all. I love McAlisters but will never return to this location again. The experience here was unforgettable...& not in a good way. read more

Food was great, service was fast and place was clean, I think I might be a new fan. I've read bad reviews but did experience any of that here. read more

McAlister Corporate should close this store. So incredibly slow. We waited 45 minutes for our order for four - the staff was slow and lazy. The place was a mess. They were 86 on Turkey / Chicken And many other items. I would highly recommend passing on this Dump of a McAlisters! read more

This place is such a waste. Went with a friend to order , I ordered before her a chicken wrap; and nachos , my friend ordered after me a BLT sandwich and got her order 25 minutes before mine. The guy bagging the food was as slow as a snail. Plenty of people came in after me and all had their orders way before me. The personalities of the employees were equal to a wall. No one seemed to have an idea what was going on. When I proceeded to ask for my Order they had no idea. 100% will never be returning. read more

Stopped here for lunch as I was on a road trip and was very pleasantly surprised! The staff was incredibly friendly, the restaurant was clean, and my food came out quickly. I got the Veggie Spud and it was HUGE; I don't know if I've ever seen a potato that big. It was loaded with lots of cheese, broccoli, onions, peppers, and spinach. All were great except the cheese seemed a little fake and like nacho cheese. While the toppings were good, I felt that the potato itself was not quite cooked enough. Overall though, the food wasn't amazing but the building was clean and the staff were very friendly so I would recommend this as a quick stop and more unique fast-food option. I would put it on the same level as a Culver's or Noodles, still a fast and casual option but a step up from McDonalds. read more

McAlister's Deli - The Veggie Spud - Salad Near Me - Merrillville, Indiana

I stopped here once and it was great. It had pretty good food and a nice atmosphere. However, I just stopped here and it is terrible. They screwed up our order mightily. I asked for a plain roast beef sandwich and they gave me one with cheese and onions. They gave my wife a full sandwich instead of a half and forgot her cup of soup. They even gave me a chicken club instead of a chicken wrap. The cashier didn't seem very attentive to what I ordered either. I was a big fan of this place until I went this time and I can say for certain that I won't be back. Go to the Jimmy johns on the other side of the interstate. They actually know how to get an order right and make a sandwich. read more

They're food is awesome, their lemonade is awesome. It's pricey but worth it. However they have staffing problem due to the pandemic but otherwise they are great. read more

This location use to be ok a few years back, but it isn't anymore. 1. What's with the sticky floors? Last 2 times I've been in there they've been sticky, your shoes actually stick. Not something on my shoes, everyone I was with noticed this. 2. Incompetent help. It took 4 attempts to ring me up. I odered a half n half which is $9.99 or $9.95, and iced tea. First she told me $21. something! Ah, no. Next she said it was $17. something. Again, no! Then she couldn't figure out how to void things out and ring it up correctly. Finally someone else came along and rang it up correctly. 3. Now to the food, I odered my favorite there, the savannah chopped salad, it didn't seem as fresh as it could be and it was quite a skimpy portion. With that I also had a "spud". That was TERRIBLE. Very dry, not hot and the skin was terribly dry and hard. I most definitely won't be back. The Schererville McAlisters so far is waaaay better. Don't waste your time going to this one. read more

I used to could say McAllister had become my choice over Panera bread taste wise as well as cost. I am really fond of the chili but not sure what it taste like now. Yesterday I got a chicken sandwich on Ciabatta bread with what was supposed to be chicken tortilla soup first of all there weren't any tortilla strips and the soup was horrible.... mostly cream based. Absolutely cheated on the meat and the pickle was horrible/soggy. How do you mess up on a pickle? Just keep your trimmings and veggies fresh! left out of there paying almost $14...unacceptable. I will not be returning not even for the chili unless they make some changes. read more

I've ordered delivery from this place a couple of times and have always been please. Today I ordered and the bread on the sandwich was burnt. Who would serve this to anyone. I called and spoke with a manager and was told if I brought it back in I could get a refund or have the sandwich replaced. I informed the manager I wasn't feeling well and that is why I ordered delivery. I will not be ordering from this location again. read more

Horrible customer service and very rude manager , apparently they think 4 slices of chicken is 2 ounces and instead of giving a refund they would give out a discount . I'm never coming back here!!!! read more

I have gone here multiple times and the quality has gone down. I ordered a chicken salad sandwich on a croissant yesterday 4/10/22. I have had it before and it was good. This is what the sandwich looked like that I received yesterday. Barely any chicken salad on it and they couldn't even be bothered to spread it out on the croissant.    I went back today and talked to a manager and showed him the pic and he couldn't care less. I said does this look like something you should be serving and he said no maam.  Worse than the mess of a sandwich they gave me was his attitude about it. It is totally unacceptable. I am highly disappointed. read more

McAlister's Deli - Salad Near Me - Merrillville, Indiana

Decided to give McAlister's a chance... Quite disappointed I had the BLT-A, barely edible, no flavor what-so-ever My husband had the Italian...he said it was good but not great The food filled a void but we won't be back read more

Also love McAllisters. We've been to a few and this one, by far, has the laziest employees. Other McAllisters are run much more efficiently. Counted 8-9 employees. 5 in the kitchen, 1 at the register (took him 5 minutes to come to register and start taking the orders of the two customers ahead of us) and 2-3 chit chatting and not doing anything. Not sure if one person was an employee but he was behind counter talking. We had carry out and we were in the restaurant for 30 minutes. Come on - get your act together and make sure your employees are actually working. read more

We love McAllisters. I will say many times things are forgotten. I try to check the bags before I leave but many times they're stables shut. I know they're under staffed. read more

Great food.. I love the roast beef and cheddar sandwich. The pick 2 option is a great deal.

I love McAlisters, which is why I'm posting this. I want this place to improve since I live close and love the food. I got in line to order with one customer in front of me. Only one register open, but there were five other employees that I saw standing around the only girl taking orders. She was sweet, but not trained - I asked for a Jalapeño Turkey Crunch sandwich, the new girl had to ask for help because she didn't know it was on the menu. No big deal - new employee trying to do the job without guidance. While this was going on, the only man working (that I could see) was waking around with an iPad taking video of his coworkers. This didn't seem work related. He was walking around the dining area, behind the counter and in the kitchen. Later, when I ordered another meal to go (I spent about $60 tonight) that same man was behind the counter talking to the new girl. He said to her, "you've got to squeeze your glutes once in a while because it's good for your core, otherwise you'll have back pain." I have an MBA, managed a chain of businesses, and restaurants - him taking to a new employee of the opposite sex about her glutes seems like sexual harassment. I think I counted seven employees here tonight, and both times I wanted to order food I had to wait more than five minutes to be greeted. Your manager is not effective. Good luck. read more

Customer service is terrible. I went around 1:45 to avoid the lunch hour rush. Only one person in line ahead of me, but I stood there for 20 minutes before I got to place my order. There were lots of employees all over the place, but it seems like a big disorganized mess. The service and food quality have definitely gone downhill big time in the last few years. It's a shame, because I really like the menu choices. I won't be going back anytime soon. read more

Overpriced crappy food. No pride in their product and horrible customer service. So disappointed.

We ordered NO tea or lemonade we said that's fine because they were making some. We got our food NO tea reminded the girl about it. She said OK she would get it. My side was fresh fruit, it was all honeydew no I had to sent that back got chips. Still NO tea but people were getting it. Had to go back up there they said they would bring it out and they did, NO ice it had melted because the tea was hot had to ask for more ice. My husbands soup didn't taste good he it tasted soapy, he wasn't about to say anything after all that. So glad we were traveling through because be won't be back there. read more

I got the Broccoli and Cheese soup and let me tell you it tatsed like cleaning solution! Not a good start to my day! read more

McAlister's Deli - Watery tasted horrible and like cleaning solution - Salad Near Me - Merrillville, Indiana

Not the place to go for a quick lunch. Waited nearly 30 minutes for a club sandwich and tepid soup. The drive thru orders seemed to be going out quickly. I guess it's better to have people on the inside wait than have cars backed up. read more

took 30 minutes for one sandwich. all of the workers move slower than snails. will not be coming back.

Terrible service. They look busy but they are in reality so slow and confused. I went to pick up my order and it looked like chaos in there. When they handed me my order I searched the bag for confirmation of my order was all there. They had forgotten a salad and a sandwich. I also needed to pick up 3 Tea drinks that had been damaged the previous time. I was told back when I reported it that all I needed to do is tell someone about the mishap and I would receive a replacement for the teas. The so called manager (she said she was one of them), said that I needed a name or receipt. I didn't have either at that exact moment so I wasn't able to get those drinks. Now that I'm home, I'm going to look for that receipt and go throw it in their face. I am never going back there and you should beware. Don't say you weren't warned. read more

Had lunch today and was pleasantly surprised. Service was excellent. Both from the counter and the person delivering the food. Ordered the spicy southwest chicken sandwich and a cup of tortilla soup. The soup was a little thick for my liking, and didn't taste like it was made that day. But it had a decent flavor. The SW chicken was good. Not wow or great, but maybe an upscale Jimmy Johns. Not a bad place. It was clean and good service. That means a lot read more

Terrible service! Paid for delivery for 2 chef salads and it came with NO meat, when it was supposed to have ham and turkey. $10 for a salad with just lettuce and a few veggies. Will never order from here again. Would not give a refund without returning the food.... We purposely got this delivered because we've been by the pool outside today. read more