Cancel

    Open app

    Search

    Panera Bread

    2.7 (102 reviews)
    ModerateSandwiches, Salad, Soup
    Open 6:00 am - 9:00 pm

    Order Panera Bread Takeout or Delivery

    Panera Bread Photos

    From this Business

    PANERA BREAD ATMOSPHERE

    What's the vibe?
    Moderate noise
    Casual
    Good for kids
    Outdoor seating

    Recommended Reviews - Panera Bread

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    I love the Panera in Matteson. I have been coming to this Panera since it opened. Ms. Vickie, Marisella, Theresa, Cole, Una, and Gabby are so dedicated to ensuring that I have the best experience and my food is just right!! Theresa, Cole, Una, and Marisela are my favorite "cooks", sandwich makers. They take pride in how they prepare your food - like gourmet chefs. The atmosphere is welcoming and always clean. Can't say enough about the warm feeling I get from all of the staff and managers. Love you guys!! Thank you! Ms Gwen

    Cream of chicken and wild rice soup and a half Mediterranean sandwich with extra veggies!
    Mistey W.

    Panera Bread is always a safe bet when you want something hearty and homey to eat. This was the perfect stop after a cold morning hike. I loved the cream of chicken and wild rice soup with the half Mediterranean sandwich. The girl at the register was so nice and gave me a free cookie while I waited for my food. The wait for the food was quick. I asked them to make my sandwich with a couple extra veggies and they accommodated me, as usual. For a sunday, it wasn't too crowded. You had your usual people there getting some work done, a small after church crew that gathered, and then a few individuals sprinkled throughout. The noise level is very moderate and it allowed for me to have a comfortable conversation with the people I was with. The staff at this location are always so nice. It's always clean and I would definitely recommend it if you love Panera Bread like I do!

    out of what i paid for
    Delores M.

    You just have to cross your fingers and wish, hope and pray it's one of their better days because everyday at this location is not the same they either out of something don't have it or not enough of it and today i forgot to say my prayers because we went specifically for the cinnamon crunch bagel and of course they were out of them so we ask for two cinnamon rolls and they only had one left. Next i ordered the agave green tea and of corse I walk to the machine and they're out but I already paid for the cup so I settled for what was available.

    Mens room Not clean disgusting
    Eric P.

    Food was ok the service was great- after finishing my meal, I had to use the restroom facilities and I found it very filthy disgusting not clean smell so bad like a sewer- hey Panera I have a tip for you pour into empty spray bottle some Coca Cola and downy detergent spray all over into the the restroom leave it for 5-10 minutes then scrub scrub after you finish doing that then spray Clorox or bleach to disinfect including the floor. Imagine how filthy the kitchen could be - no way jose ain't coming back in here !

    Grilled Cheese Mortar
    Camille S.

    YOU ARE... THE BIGGEST LOSER!!!! I have no idea what type of internal Challenges exist for this Panera location, but I truly hope their issues are resolved expediently!!! I placed an order online for pick-up in 20 minutes. Once I arrived there was a line in front, I thought "Wow, they're busy today, the line is all the way out of the door!' I was inaccurate in my assumption, the customers standing there had also placed online orders and were waiting patiently for orders that should have already been ready for what Panera terms "Rapid Pick-Up." Trust me, there's nothing "Rapid" about this location other than the excuses given and the irritation it incites!!! The first customer to receive her order was disappointed with how the bread item items werel thrown loosely in her bag without a sleeve or wrapping, the next customers stated they had been waiting 45 minutes since their order had been placed, my own order process took well over 30 minutes, once I arrived, and it was only a grilled cheese!!!! Ordinarily, I wouldn't expext Panera to mess up a basic sandwich like this, but today this sandwich, was indeed horrible. I had a mouth full of glob!!! The cheese was a cold slab of what I'd liken to set mortar, you could build a house with the thick cold cheese. The upper management team needs to step it up or this store will become a distant memory in the South Suburbs. As I stood waiting patiently, there were three additional sets of customers that walked up prepared to dine, but left because the store was not open to customers.

    The 20 minutes of wait time that was unnecessary.
    Saumil J.

    We ordered our food assuming that it would be ready on time. We chose curbside pickup as well. However, when we arrived and checked in, our food wasn't ready. So I thought, "ok, they are busy, I can understand". So we waited at the curbside for 10 minutes and nothing. So I walked inside and there was a line for the food pickup. So yeah, a little busy. I waited in line for 10 min and eventually asked what had happened toy order. My order was sitting at the delivery cart for 20 minutes. No one thought to see that this was a curbside pickup and left it there. There is no excuse for that.

    Green Goddess Caprese Melt

    See all

    5 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    14 days ago

    Always get my delivery orders wrong! They don't package the items securely for obvious reasons

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Havent been in a while, I want to try the new sandwitches, always like there bakery goods and soup and salads..

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1
    Photo of Jasma F.
    211
    27
    12

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    They move so slow in the drive thru. It's ridiculous. Waited 20 minutes for a lemonade. As long as you go inside it's fine.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of B T.
    0
    7
    0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1
    Photo of Eric P.
    2
    66
    63

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ed R.
    19
    8
    0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Panera B.

    Panera B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Leslie N.
    17
    71
    56

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 5
    Thanks 0
    Love this 4
    Oh no 1

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Kirk S.
    91
    115
    8

    3 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Bob G.
    14
    60
    13

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Kay V.
    12
    75
    31

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Steve T.
    266
    86
    178

    7 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Kathy F.
    142
    766
    4207

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Tom H.
    23
    41
    7

    6 years ago

    On Oct 3, 2020 I picked up an order of broccoli Mac n cheese. Get home and find out the bowl is only half full. What a rip off..........

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    Page 1 of 3

    Ask the Community - Panera Bread

    Are service dogs in training allowed outside?

    I have seen service dogs inside and all dogs outside.

    Don’t See Your Question? Ask Away!

    Review Highlights - Panera Bread

    Vickie, Marisella, Theresa, Cole, Una, and Gabby are so dedicated to ensuring that I have the best experience and my food is just right!!

    Mentioned in 3 reviews

    Read more highlights

    Hidden Manna Cafe

    Hidden Manna Cafe

    3.7
    (508 reviews)
    1.8 mi
    $$

    As usual, I enjoy searching for Black-owned restaurants and bars to frequent and this was a great…read moreaddition to my list. I visited during a Saturday afternoon and was surprised with how empty it was. It was one other family that were in the middle of their meal so I was a little nervous. Luckily, the emptiness wasn't related to the quality of the food because it was good. The crawfish etouffee was well seasoned and had a bit of a kick to it if you enjoy spice. They do have a full service bar with cocktails; I ordered a mixed drink and while it tasted fine, I could hardly taste any alcohol in it. The service was also a bit slower than I'd imagine considering that it was empty when I dined. Despite those minor shortcomings, I enjoyed my dining and would keep it on my list of places to consider in the future.

    I'm done. I've tried this place at least 3x's over several years, and each time I'm hopeful, and…read moreyet, each time im disappointed. I took my mom here for lunch yesterday, and after seeing some recent reviews, I thought things had improved, but yet again, i was disappointed and the food is still mid at best. My veggie omelet was greasy, hash browns were nothing special, pancakes were ok. Ordered the fried chicken wings for more protein, I only ate one as they lacked flavor and tasted old or like they were cooked in old grease. Mom had the perch plate. The fried fish was soggy, no crisp. The red beans and rice were really just bean paste over rice, and the flavor was odd, had me questioning whether they were spoiled. They offer 3 different cakes for dessert options, and they were all out of all 3!!! But besides the food, it was 83 degrees outside and they didn't have the air on. I asked about it and was told the air WAS on, but yet even their own staff was walking around fanning. It reached a point where the heat was unbearable and we left, I took absolutely nothing home. The only great thing about the experience was the staff, our server was super, duper friendly and I appreciated that, gave her a big tip. Yep, 3 strikes, I've learned my lesson, I won't be back.

    Photos
    Hidden Manna Cafe
    Fried Fried Buffalo Mushrooms
    Fried Fried Buffalo Mushrooms
    Hidden Manna Cafe

    See all

    Panera Bread - sandwiches - Updated June 2026

    Loading...
    Loading...
    Loading...