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    Panera Bread

    4.8 (4 reviews)
    Closed 11:00 am - 5:00 pm

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    8 months ago

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    Jpot

    Jpot

    3.6(200 reviews)
    6.8 mi
    $$$
    Locally owned & operated
    Free parking

    What a great experience. We came in a Friday evening for dinner. It was great that one of us got…read moreto choose the grill portion and the other was able to order the hot pot. It's all you can eat, they even have appetizers you can order from the menu that's included in the price. The salad bar is small, but the meats make up for it.

    When J-Pot first opened, it quickly became one of our favorite restaurants in San Antonio. The…read moreatmosphere was warm, welcoming, and genuinely felt like the staff wanted you there. Even on busy weekends, managers were constantly checking on guests, the self-serve bars were fully stocked, and the servers were knowledgeable about the menu and enthusiastic about the experience. It felt like they were trying to showcase Japanese barbecue and hot pot--not just serve a meal. Fast forward to today's visit... what happened? From the moment we walked in, the hostess acted like our arrival was an inconvenience, despite greeting customers being the job description. Our server was pleasant enough, but completely lacked enthusiasm for the product. At one point, when discussing an item, the response was essentially, "If you don't like it, you don't have to eat it." Fair enough--but that's light-years away from the hospitality we experienced just a few months ago. The self-serve stations have apparently changed, and several items now have to be ordered through the server. That's perfectly fine, but it would've been nice if someone had explained that at the beginning of the meal instead of us discovering it near the end. Then there were the bathrooms... I'm not a restaurant owner, but if you're open during Saturday lunch in the middle of a shopping center and business appears slower than it once was, you'd think keeping the restrooms clean would be a manageable priority. Soap dispensers were hanging off the wall, paper towels were stacked all over the bathroom, trash covered the floors, and--ironically--I found the napkins I couldn't get at my table... in the restroom. The employees clearing tables looked less like restaurant staff and more like high school students serving detention or trying to earn extra credit. The whole place feels like it lost its identity. What was once a polished, family-friendly restaurant with pride in the experience now gives off a "Come on, man... it's not that big of a deal if things are a little gross. We're trying our hardest." vibe. J-Pot used to have standards. Somewhere along the way, those standards seem to have been replaced by cost-cutting and indifference. The food is still good(ish, but that for a different time), but the experience that made this place special has largely disappeared--and that's the most disappointing part. Will JPot bounce back? Or will Jpot succumb to the lackadaisical labor mentality of the modern day employee (I blame communism) and commit seppuku??? The world awaits....

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    Jpot
    Jpot - Beef Bulgogi Bento Box Calamari  Chicken Bulgogi Bento Box Zucchini

    Beef Bulgogi Bento Box Calamari Chicken Bulgogi Bento Box Zucchini

    Jpot - Szechuan hot pot with pork belly, spicy beef bulgogi and marinated rib eye cubes

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    Szechuan hot pot with pork belly, spicy beef bulgogi and marinated rib eye cubes

    Panera Bread - salad - Updated August 2026

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